--- title: 'Email Marketing Specialist at Darkroom' canonical: 'https://feeny.ai/job/email-marketing-specialist-darkroom-brazil-hw951rkmbqbh' type: 'job' last_seen: '2026-09-14' --- # Email Marketing Specialist at Darkroom - **Company:** Darkroom - **Location:** Brazil - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-29 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/darkroom/1f2ebc3b-28fb-488c-a69f-1646b392a6d1 ## Job description ## About Darkroom Darkroom is the leading next-generation growth marketing firm engineering the brands of tomorrow. Founded in 2017, we set out to redefine what a modern agency could be, by replacing the inertia of legacy advertising behemoths with a model built for speed, intelligence, and measurable impact. At our core, Darkroom is a human services company powered by Shadow, a universal AI commerce layer that integrates executive-level strategy with proprietary agentic technology. This fusion enables our teams to deliver outsized returns by enhancing creative output, operational efficiency, and revenue generation across every stage of the customer journey. Our track record speaks for itself: billions in attributable revenue driven across e-commerce marketplaces, media networks, DTC ecosystems, and social commerce platforms. Every engagement feeds into our proprietary data infrastructure, enabling a continuous feedback loop that accelerates growth, improves margins, and compounds results across our client portfolio. What began as a boutique design studio has evolved into one of the fastest-growing private companies in America (Inc. 5000) and among the most effective performance media agencies of the 2020s (Varos). Our founders were recognized by Forbes 30 Under 30 for advancing the intersection of technology, marketing, and advertising, cementing Darkroom’s role as a defining player in the future of media innovation. ## About the Role We are hiring a Retention Specialist — a strategic, hands-on lifecycle marketer with a proven track record in email and SMS for DTC brands. You'll partner closely with Associate Directors of Retention and cross-functional teams to develop and deploy high-performing campaigns for some of the fastest-growing DTC brands in the world — translating data into strategy and strategy into revenue. Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance - while mastering the tools and tactics of modern CRM strategy. This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, Spain, Argentina and Mexico. A Day in the Life - Lead the execution of email and SMS strategies for a portfolio of DTC/e-commerce clients, working alongside our Associate Directors of Retention to align on goals and priorities. - Own the end-to-end campaign deployment process - copywriting, briefing, testing, QA, deployment, and performance monitoring. - Contribute to monthly retention marketing calendars and proactively bring creative campaign concepts to clients and internal teams. - Lead portions of client calls - presenting content ideas and managing the revision and approval process with confidence. - Partner with the in-house design team to shape the creative direction of campaigns and flows, ensuring visual and copy are working together to drive results. - Build, audit, and optimize automation flows, pop-up logic, segmentation strategies, and app integrations. - Analyze campaign and flow performance and surface actionable recommendations that improve retention KPIs over time. Who You Are: We're looking for a Retention Specialist to join our team! In this role, you will write email and SMS marketing copy, build and deploy email and SMS flows and campaigns, and develop content for our e-commerce, DTC clients. - You have 3-5 years of experience in email and SMS marketing, lifecycle marketing, or CRM — ideally at a DTC-focused agency or in-house at an e-commerce brand. - You're a Klaviyo power user — flows, segmentation, A/B testing, deliverability, and reporting are all in your toolkit. - You're a strong copywriter who can adapt tone and voice across different brands and audiences. - You think strategically about the customer journey and know how to use retention levers to drive LTV and reduce churn. - You’re client-facing and comfortable - you can present a strategy and manage feedback without heavy direction. - You're highly organized, self-managed, and used to owning multiple accounts simultaneously in a fast-paced environment. - You have excellent written and verbal English — you communicate with clarity and confidence to both clients and internal stakeholders. You should apply if this sounds like you: - You have 3-5 years of experience in email/SMS marketing, growth marketing, or ecommerce CRM. - You have agency experience or have worked on multiple client accounts simultaneously. - You're a Klaviyo expert — and have the performance results to back it up. - You've contributed to client relationships and can present strategy and data to senior stakeholders. - You're proactive, creative, and hold yourself to a high standard without needing someone to push you. - You're passionate about DTC, ecommerce, and the evolving landscape of lifecycle marketing. What It's Like to Work at Darkroom Darkroom is not a typical agency. We are looking for A players who want to build something great. We move fast, think deeply, and expect every team member to bring insight and rigor to everything they touch. We hold a high bar for performance, creativity, and ownership — but we also support each other relentlessly. No egos, no red tape — just world-class talent building something remarkable. We believe in autonomy with accountability, truth over comfort, and outcomes over optics. - Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp. - Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include Brazil and Spain. - Parental Leave: Flexible parental leave to support new parents during this important transition. - Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry. ## Equal Opportunity Statement Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. ## About Darkroom ## Company Overview - **One-liner**: Darkroom is a full-service digital growth marketing agency that combines human expertise with a proprietary AI commerce layer (Shadow) to drive measurable revenue for consumer brands across paid media, e-commerce marketplaces, and social commerce. - **Entity Type**: Private (Privately Held) - **Headquarters**: New York, New York, United States - **Founded**: 2017 - **Founders**: Lucas DiPietrantonio (CEO) and Peter Gao (Managing Director, Social Commerce) – both recognized on Forbes 30 Under 30 for their contributions to marketing & advertising [darkroomagency.com/about](https://www.darkroomagency.com/about) ## Core Business - **Primary Industry**: Advertising Services / Digital Marketing - **Target Customers**: Growth-stage consumer brands (B2C) – mid-market to enterprise, including DTC, e-commerce marketplace, and social commerce companies. - **Mission**: “The growth marketing agency built for the AI Era” – focused on delivering trackable revenue growth through a blend of senior human talent and an agentic AI technology stack [darkroomagency.com](https://www.darkroomagency.com/) ## Products & Services Darkroom’s services are organized under five core verticals, each supported by their AI platform Shadow: - **Paid Media Management**: Full-funnel strategies across paid social, connected TV, paid search, programmatic, retail media, and mobile. Manages over $250M in media spend. - **Performance Creative**: Short-form video, UGC, AI-generated ads, static design, and motion graphics – treated as the primary growth lever. - **E-Commerce Marketplace Management**: Amazon and TikTok Shop management including strategy, advertising, creative, inventory, and SEO. - **Retention Marketing**: Email, SMS, and lifecycle campaigns to maximize customer lifetime value. - **AI Marketing (Shadow)**: A universal commerce layer that powers AI search (SEO, GEO, AI search ads), agentic commerce, sentiment analysis, and content creation – deeply embedded into every client team. - **Supporting Offerings**: Growth strategy, conversion rate optimization, website development (Shopify), organic social management, creator program management, design studio, and financial services. ## Market Standing - **Valuation/Market Cap**: Not disclosed (privately held) - **Key Metric**: The company has generated over $1B in trackable revenue for clients; manages over $250M in media across channels [linkedin.com](https://www.linkedin.com/company/darkroomagency) - **Notable Investors/Partners**: No external investors (bootstrapped). Clients include **Olipop, TOTEME, Unilever, Amazon, Everlane, Adobe, Sauz, VYBES, Verb Energy**. - **Growth Signals**: - Named to the **Inc. 5000** list of fastest-growing private companies in America. - Employee headcount: **96** (+35.2% YoY) with hubs in **New York, Lisbon, São Paulo, and Barcelona**. - Operates across **17 countries** with a global team. - Active job postings: **28** (though trending down recently) [linkedin.com](https://www.linkedin.com/company/darkroomagency) ## Competitive Advantages - **First AI-native agency**: Shadow is built into every team and workflow, giving clients an integrated human-AI marketing team. - **Top-heavy, senior-first model**: Leadership and senior talent are directly involved in client accounts, ensuring strategic depth. - **Design-grade creative**: One of the few performance agencies with a Chief Creative Officer and in-house design studio, infusing brand-quality creative into performance marketing. - **Omni-channel integration**: Manages all major commerce channels (Amazon, TikTok Shop, DTC, Retail) as one unified program. - **Proven track record**: Billions in client revenue and hundreds of millions in media under management provide proprietary data and insights. ## Strategic Focus - **Scaling the AI platform**: Shadow is being positioned as a universal commerce layer, with investments in agentic commerce, AI search, and automated workflows. - **Global hub expansion**: Growing teams in Lisbon, São Paulo, and Barcelona to access diverse talent and support a 24/5 operational model. - **Deep vertical specialization**: Continuing to concentrate on high-growth consumer verticals (CPG, fashion, beauty, health/wellness) rather than expanding horizontally. - **Productization of services**: Blending services with technology to offer retainer-based and outcome-based partnerships. ## Why Work Here - **Culture**: “Built for the AI future” – employees are expected to work alongside AI tools daily; strong emphasis on output, innovation, and continuous learning. - **Work policy**: Remote-first with physical hubs in New York, Lisbon, São Paulo, and Barcelona. All employees operate on EST time and gather for team meetups and annual company events. - **Perks**: Unlimited PTO (with a minimum of 14 days plus holidays), 401k with company match, medical/dental/vision for US employees, performance bonuses, and clear internal promotion paths based on results. - **Engineering focus**: The Full Stack Engineer role (Shadow) offers $170K–$200K salary, indicating strong investment in technical talent [indeed.com](https://www.indeed.com/cmp/Darkroom-3). - **Talent base**: High-caliber peers from top agencies (VaynerMedia, Wpromote, Hawke Media) and companies (Accenture, Google). ## Sources 1. [darkroomagency.com](https://www.darkroomagency.com/) 2. [darkroomagency.com/careers](https://www.darkroomagency.com/careers) 3. [darkroomagency.com/about](https://www.darkroomagency.com/about) 4. [linkedin.com/company/darkroomagency](https://www.linkedin.com/company/darkroomagency) 5. [indeed.com/cmp/Darkroom-3](https://www.indeed.com/cmp/Darkroom-3) ## Other roles at Darkroom - [Manager, Social](https://feeny.ai/job/manager-social-darkroom-brazil-4n556bpzxr88) — Brazil - [Senior Designer](https://feeny.ai/job/senior-designer-darkroom-portugal-yj5jjjgpp5qt) — Portugal - [Director, Paid Media](https://feeny.ai/job/director-paid-media-darkroom-new-york-cg2cqr4sb81s) — New York, NY - [Creator Manager, TikTok Shop](https://feeny.ai/job/creator-manager-tiktok-shop-darkroom-brazil-0f38nk0h600w) — Brazil - [Creator Manager, UGC & Affiliate | Talent Pool](https://feeny.ai/job/creator-manager-ugc-affiliate-talent-pool-darkroom-brazil-ev8y64kd2dpp) — Brazil - [Lead, Retention](https://feeny.ai/job/lead-retention-darkroom-brazil-30442zdnsv98) — Brazil - [Director, Creative Strategy](https://feeny.ai/job/director-creative-strategy-darkroom-new-york-58my8q6pvn71) — New York, NY - [Lead Account Executive, Commerce Growth](https://feeny.ai/job/lead-account-executive-commerce-growth-darkroom-new-york-fjqd1z7y5t5s) — New York, NY - [Senior Paid Search Specialist](https://feeny.ai/job/senior-paid-search-specialist-darkroom-brazil-jjnv76nv9syw) — Brazil - [Associate Director, Creative Strategy (Paid)](https://feeny.ai/job/associate-director-creative-strategy-paid-darkroom-new-york-t0mpc28m38b2) — New York, NY