--- title: 'Emerging Talent & Onboarding Program Manager at Mercury' canonical: 'https://feeny.ai/job/emerging-talent-onboarding-program-manager-mercury-san-francisco-b8dqcqbbyhyj' type: 'job' last_seen: '2026-11-08' --- # Emerging Talent & Onboarding Program Manager at Mercury - **Company:** Mercury - **Location:** San Francisco, CA - **Compensation:** $122k–$152k - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/mercury/jobs/6249882004 ## Job description Beginnings matter. Whether someone is starting their career or joining a new company, their early experiences shape how quickly they find their footing and how far they can go. A great beginning gives people the context, skills, and confidence to do their best work. As our Emerging Talent & Onboarding Program Manager, you’ll own that moment for nearly everyone who joins Mercury, across new hire onboarding, internships, and a new apprenticeship program. You’ll think as deeply about the experience people have as the systems behind the scenes that make it all work, and you’ll be a visible face of Mercury when people need support most. You’ll build programs that feel distinctly Mercury, using AI and your creativity to rethink how they work from the ground up. *Mercury is a financial technology company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Here are some things you’ll do on the job: - Run new hire onboarding. Own the program end to end: the learning arc, facilitator coordination, cohort communications, and feedback. Partner with People Operations on preboarding so the experience starts before day one and every new hire’s first weeks feel useful and welcoming. - Launch our new apprenticeship program. Design and own program operations and the apprentice experience: cohort programming, exec exposure, check-ins at each rotation, and partnerships with host teams. - Strengthen our internship program. Build on what teams already run with a shared company-wide experience for interns, including onboarding, community, regular check-ins, and a clear point of contact. - Support managers and mentors. Give the people hosting new hires, interns, and apprentices clear expectations and the resources to do it well. - Build the systems behind the programs. Use AI, automation, and tooling to reimagine what each program can do, keep quality high as hiring grows, and adapt as the technology evolves. Use feedback and data to see what’s working and improve it. - Tell the story of emerging talent. Partner with Recruiting, People Operations, and leaders across Mercury to show how we invest in people early in their careers. You should: - Have 3–5 years of experience building and running programs, ideally in Learning & Development, People programs, early-career talent, or onboarding. - Be an excellent program manager. You turn ideas into plans, keep many moving pieces organized, and follow through from launch to iteration. - Be a skilled facilitator. You’ve led sessions or trainings and can turn what people need to know into something they learn. - Be hands-on with AI. You experiment with new tools, know when they help, and use them to rethink what our programs can do. - Think in systems. You spot themes across pain points, trace them back to how the program is designed, and solve them systematically. - Be creative and comfortable with ambiguity. Some programs are established, some are new, and you’re energized by figuring out what fits Mercury. - Be a clear, warm communicator. You can welcome someone on day one, run a room, and write a crisp message. You own the details, ask good questions, and stay open to changing your mind. Experience with early-career, university, internship, apprenticeship, or employee onboarding programs is a strong plus. Location and on-site expectations This role is hybrid and based in San Francisco, home of our apprenticeship program. You’ll spend time in the office with our apprentices and join workshops, programming, and other in-person moments. You’ll also support interns in San Francisco and New York, some in person and some remotely. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. ## #LI-JH1 Total Rewards The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $121,700—$152,100 USD ## About Mercury ## Company Overview - **One-liner**: Mercury provides banking and financial workflow solutions for startups and ambitious companies. - **Entity Type**: Private (venture-backed) - **Headquarters**: San Francisco, California, USA (offices also in New York, NY and Portland, OR) - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Fintech, Business Banking, Financial Operations - **Target customers**: B2B – primarily startups and growing companies - **Mission or purpose statement**: “Transformative banking for ambitious entrepreneurs” – making banking better and simplifying financial operations so businesses can focus on growth. ## Products & Services - **Mercury Banking**: A powerful business bank account (checking, savings, debit and credit cards) that serves as the nucleus of financial operations. (Service) - **Bill Pay & Spend Management**: Tools to pay bills, send invoices, monitor spending, and understand cash flow – all from one platform. (SaaS/Service) - **Financial Operations Platform**: Integrates payments, invoices, bill pay, cash flow monitoring, and spend management into a single dashboard. (SaaS) ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over 200,000 startups use Mercury; employees count exceeded 1,000 (950+ as of one source, 919 U.S.-based employees reported by Great Place to Work). - **Notable Investors/Partners**: Backed by top-tier venture capitalists (specific names not disclosed in available sources). Banking services provided through Choice Financial Group, Column N.A., and Evolve Bank & Trust (Members FDIC). - **Growth Signals**: - Within days of Silicon Valley Bank’s failure (March 2023), Mercury picked up more than $2 billion in deposits and retained 92% of those customers six months later. - Recognized on Fortune’s Best Medium Workplaces 2023 (ranked 16th), Forbes Fintech 50, and Fast Company’s Most Innovative. - 96% of employees say Mercury is a great place to work (Great Place to Work certified). ## Competitive Advantages - **All-in-One Financial Hub**: Combines banking, payments, bill pay, and spend management in one platform, reducing the need for multiple tools. - **Startup-First Design**: Built specifically for high-growth companies, with features that scale from early stage to established enterprise. - **High Customer Retention**: Proven stickiness after the SVB crisis demonstrates strong trust and product-market fit. - **Top-Tier Backing and Recognition**: Endorsed by leading investors and media, reinforcing credibility. ## Strategic Focus - **Product Expansion**: Continuing to build out financial workflows (bill pay, spend management) to become the single source of truth for business finance. - **AI Integration**: Hiring for roles like Senior Machine Learning Operations Engineer, AI Engineering, and Model Risk Manager – indicating a push to embed AI/ML into products and internal processes. - **Remote-First Talent**: Embracing a remote-first culture with physical offices in SF, NY, Portland, and hiring across the US and Canada. ## Why Work Here - **Culture & Values**: Emphasizes “build relentlessly,” “think actively,” “be super helpful,” and “act with humility.” Employees report a strong sense of purpose and collaboration. - **Remote & Hybrid Flexibility**: Remote-first with optional in-office hubs. Open roles are listed as “Any office or remote” in the US and Canada. - **Benefits Package**: - Health, dental, vision insurance - 12+ weeks paid parental leave - $600 custom work-from-home equipment setup - Annual $1,000 learning & development budget - Paid 6-week sabbatical after 5 years - Weekly $100 food budget - Monthly $100 wellness budget - Monthly $50 cellphone reimbursement - Unlimited vacation (with mandatory minimum) - 401(k) matching up to 4% of base salary - Inclusive fertility and family-forming benefits (Carrot Fertility) - Pet-friendly offices with free lunch, snacks, and beverages - **Growth Opportunities**: 950+ employees (as of one source) and growing; strong commitment to career development and high-impact work. - **Diversity & Inclusion**: Stated priority to embrace every individual and provide tools for great work. ## Sources 1. [mercury.com/jobs](https://mercury.com/jobs) – Benefits, culture, open roles 2. [mercury.com/about](https://mercury.com/about) – Company overview, values, press mentions, Forbes quote 3. [job-boards.greenhouse.io/mercury](https://job-boards.greenhouse.io/mercury) – Current job listings 4. [linkedin.com/company/mercuryhq/jobs](https://www.linkedin.com/company/mercuryhq/jobs) – LinkedIn jobs page 5. [greatplacetowork.com/certified-company/7025113](https://www.greatplacetowork.com/certified-company/7025113) – Employee satisfaction certification, headcount ## Other roles at Mercury - [Senior Software Engineer - Design Systems](https://feeny.ai/job/senior-software-engineer-design-systems-mercury-san-francisco-ca-new-york-ny-nqkff1gtj8qv) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Third Party Risk Manager](https://feeny.ai/job/third-party-risk-manager-mercury-san-francisco-ca-new-york-ny-portland-or-or-hvw872q7c6vv) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Senior Recruiting Operations Partner](https://feeny.ai/job/senior-recruiting-operations-partner-mercury-san-francisco-ca-new-york-ny-v3sjkwt51sdg) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Senior Risk Investigator - Fraud Incident Management & Partner Response](https://feeny.ai/job/senior-risk-investigator-fraud-incident-management-partner-response-mercury-san-pdqnm45kepm9) — San Francisco CA New York NY Portland OR OR Within, United States - [Staff Strategic Operations Program Manager - GTM](https://feeny.ai/job/staff-strategic-operations-program-manager-gtm-mercury-san-francisco-ca-new-2jx97jp2kms6) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Corporate Development Lead](https://feeny.ai/job/corporate-development-lead-mercury-san-francisco-ca-new-york-ny-portland-or-or-x7djtf4gg30b) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Staff Data Scientist - Credit and Lending ML](https://feeny.ai/job/staff-data-scientist-credit-and-lending-ml-mercury-san-francisco-ca-new-york-ny-959ks2a6hqa8) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Senior Data Scientist - Credit and Lending ML](https://feeny.ai/job/senior-data-scientist-credit-and-lending-ml-mercury-san-francisco-ca-new-york-n6fnb0jm6wkf) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Senior Recruiter - Executive and Leadership](https://feeny.ai/job/senior-recruiter-executive-and-leadership-mercury-san-francisco-ca-new-york-ny-zahe2y30y6na) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States - [Senior Recruiter - Compliance](https://feeny.ai/job/senior-recruiter-compliance-mercury-san-francisco-ca-new-york-ny-portland-or-or-pch7s1s56v0q) — San Francisco CA New York NY Portland OR OR Within Canada OR, United States