---
title: 'Employee Benefits Consultant, US at Happl'
canonical: 'https://feeny.ai/job/employee-benefits-consultant-us-happl-united-states-mfsemd7gz28p'
type: 'job'
last_seen: '2026-09-13'
---

# Employee Benefits Consultant, US at Happl

- **Company:** Happl
- **Location:** United States
- **Compensation:** $85k–$100k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/happl/a5424009-f4dc-4b67-914b-5a608846280a

## Job description

We're hiring our first dedicated Employee Benefits Consultant for the US. You'll own the day-to-day delivery of employee benefits for Happl's US customers: the renewals, the enrollment cycles, the compliance admin, the moments where a benefits plan actually has to work for a real employee, while also acting as the in-house voice of the US benefits market as we build out further product features for that region. This is a hybrid strategy-and-delivery role. Some weeks will be spent on hands-on account management and compliance administration; others will be spent in product discussions shaping what we build next for US employers. You'll also be pulled into supporting the sales process and, when needed, customer success, as we grow the US book. We're looking for someone equally comfortable across all of this: not a strategist who's above the admin work, and not an administrator without a view on where the product should go. Happl is not a licensed insurance broker, and this isn't a broker-of-record role. Where a customer works with a broker partner, you'll manage the compliance and administrative work that sits behind the insurance products and coordinate with that partner, rather than replacing them. Prior brokerage experience is still valuable (see "Nice to have" below), but it isn't a licensing requirement for this role.

## What You'll Do

## Benefits delivery & account management

- Manage the end-to-end delivery of employee benefits programs for Happl's US customers, including open enrollment, new hire onboarding, plan changes, and renewals.
- Act as the main point of contact for US customers on benefits questions, escalations, and carrier/vendor issues, building the kind of trust that makes Happl indispensable to them.
- Liaise with insurance carriers, broker partners, and other vendors on Happl's customers' behalf to resolve issues and keep plans running smoothly.

Compliance & administration

- Own the manual tasks and admin that sit behind the insurance products (working alongside broker partners where one is engaged, not in place of them), including ACA reporting support, COBRA administration, ERISA disclosures, ID cards, plan documents, and state-specific requirements, where these fall outside what the product automates today.
- Flag compliance risk early, and work with customers and internal teams to resolve it before it becomes a problem.
- Keep Happl's internal playbooks and processes for US compliance current as rules change.

Product strategy & direction

- Partner closely with Product and Engineering as the subject-matter expert on US employee benefits, translating market, carrier, and regulatory realities into product requirements.
- Help set the roadmap for US-specific features, drawing on direct customer and delivery experience to prioritize what will actually move the needle.
- Represent the US market's needs in internal planning, and represent Happl's product roadmap back to US customers and prospects.

Sales & customer success support

- Support the sales process for new US customers, bringing benefits and compliance expertise into scoping conversations and deal close.
- Step into customer success coverage for US accounts when needed, beyond the core benefits delivery relationship.

## What We're Looking For

You'll need

- A genuine, working understanding of how US employee benefits actually work: plan types, carriers, enrollment cycles, and the compliance landscape (ACA, ERISA, COBRA, and relevant state rules), whether that came from a brokerage, a carrier, an HR/benefits admin role, or an insurtech.
- Comfort switching between strategic conversations and detailed, sometimes manual, administrative work. This role has real admin in it, and that's by design, not a gap to be automated away immediately.
- Strong written and verbal communication. You'll be a direct point of contact for customers and an internal translator between commercial reality and product.
- A self-directed, remote-first way of working, with enough Eastern-time overlap to support US customers and collaborate with the wider Happl team.

## Nice to have

- Experience as a licensed benefits broker or working inside a brokerage. Not required, but genuinely valued given the overlap in day-to-day skills.
- Prior experience at an insurtech, benefits platform, or PEO/HRIS company, where you've seen how technology changes (or fails to change) benefits delivery.
- A technical mindset: comfortable in spreadsheets, familiar with how software gets built, able to write a clear product requirement even if you're not writing code yourself.

## Benefits & Perks

- Health, dental, and vision coverage.
- Wellbeing budget.
- Learning & development allowance.
- Work-from-home setup allowance.
- 401(k) from day one.
- Fully remote, flexible working hours, with the Eastern-time overlap noted above.

Process & Next Steps

1. Intro call
2. Short task
3. Final deep-dive interview
4. Offer

## About Happl

## Company Overview
- **One-liner**: Happl is an AI-powered global employee benefits platform that automates enrolment, administration, and compliance for HR and finance teams while giving employees personalised, flexible benefits.
- **Entity Type**: Private (Series A, total funding $18.7M)
- **Headquarters**: London, United Kingdom (offices also in New York, USA, and Nigeria)
- **Founded**: 2020
- **Founders**: Ben Towers (CEO) and Michael Rose (Co-Founder)

## Core Business
- **Primary industry**: Human Resources / Employee Benefits & SaaS
- **Target customers**: B2B – HR and Finance teams at mid-market and enterprise companies with global or remote workforces
- **Mission**: “Benefits should make people feel like they belong at work, not excluded.” – Ben Towers, CEO

## Products & Services
- **Flex Benefits & Expenses**: Customisable benefit allowances and expense management with automated workflows.
- **Salary Sacrifice Schemes**: Tax-efficient perks like cycle-to-work and EV schemes, fully automated.
- **Pension & 401k**: Connect and track contributions in one place for clarity and reduced admin.
- **Rewards & Recognition**: Send gifts, perks, and allowances in seconds with automated reward workflows.
- **Integrated Insurance**: Broker and manage employee insurance policies within the platform.
- **Compliance & Tax Reporting**: Real-time tax calculations, automated deductions, and compliance with local regulations.
- **Happl AI**: AI-powered recommendations and personalised benefit plans for employees, plus instant support for HR and Finance.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: $18.7M total funding (most recent Series A in May 2026)
- **Notable Investors/Partners**: Y Combinator (seed round), angel investors including Richard Woodward, Graham Baxter, Helmut Schuster, Nick Green. Also listed as approved on the UK Government Benefits Framework.
- **Growth Signals**: 98% retention rate, 90%+ employee engagement, active in 160+ countries, 70+ languages supported. Headcount grew 13.6% YoY (21 employees). 9 open job postings as of mid-2026.

## Competitive Advantages
- **AI-Powered BenefitOS**: Combines automation, AI personalisation, and compliance engine in a single platform.
- **100+ Integrations**: Seamless connections with HRIS (BambooHR, Workday), payroll, and other ecosystem tools.
- **Regulatory Edge**: One of the few platforms approved on the UK Government Benefits Framework, ensuring compliance across multiple jurisdictions.
- **Personalised at Scale**: AI enables truly individual benefit plans without added admin burden.

## Strategic Focus
- **Global Expansion**: Expanding presence in the US and other markets (already in 160+ countries).
- **Automation Depth**: Continuing to reduce manual work for HR and Finance through intelligent automations.
- **Employee Experience**: Driving engagement through hyper-personalised benefits and recognition tools.

## Why Work Here
- **Culture & Mission**: Founded on the belief that benefits drive inclusion and belonging; team is purpose-driven and collaborative.
- **Work Model**: Hybrid – offices in London (88 Kingsway), New York (1178 Broadway), and a presence in Nigeria.
- **Growth Opportunities**: Young, fast-growing company (Series A, recent funding) with active hiring across engineering, product, sales, marketing, and operations.
- **Engineering Culture**: Small but growing engineering team (backend, product) working on a modern stack with AI integrations. Emphasises autonomy and impact.
- **Perks**: Work on a platform that directly improves people’s work lives; exposure to global compliance challenges.

## Sources
1. [happl.com](https://happl.com)
2. [happl.com/careers](https://happl.com/careers)
3. [happl.com/about](https://happl.com/about)
4. [linkedin.com/company/happl](https://www.linkedin.com/company/happl)
5. [ycombinator.com/companies/happl](https://www.ycombinator.com/companies/happl)

## Other roles at Happl

- [Finance Manager](https://feeny.ai/job/finance-manager-happl-london-mq3r1vsa1nr0) — London, United Kingdom
- [Employee Benefits Technical Implementation Manager](https://feeny.ai/job/employee-benefits-technical-implementation-manager-happl-london-zy2s8bqfphcg) — London, United Kingdom
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-happl-london-schjr4m5ns3b) — London, United Kingdom
- [Backend Engineer](https://feeny.ai/job/backend-engineer-happl-london-qmqvzhned53x) — London, United Kingdom
- [Business Development Representative](https://feeny.ai/job/business-development-representative-happl-london-h4hzwbwtmcxc) — London, United Kingdom