--- title: 'Employee Communications Coordinator at Atoms' canonical: 'https://feeny.ai/job/employee-communications-coordinator-atoms-dallas-9a9a6xn3r1fd' type: 'job' last_seen: '2026-11-05' --- # Employee Communications Coordinator at Atoms - **Company:** Atoms - **Location:** Dallas, TX - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-05 - **Apply:** https://job-boards.greenhouse.io/cssmerge/jobs/8929527002 ## Job description ## Who we are Atoms is building the machines that power the next era of progress. Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that. Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive. This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale. We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life. If you want to work on hard problems with real-world impact, join us. ## About the role The Employee Communications Coordinator supports the Human Resources team by serving as a primary point of communication for employee separations and workplace concerns. This role is responsible for communicating termination decisions to hourly employees in a professional, respectful, and empathetic manner while ensuring consistency with company policy and HR guidance. This is a fully onsite position. Employees are expected to work onsite at the designated location during scheduled working hours. This position also manages HR related Zendesk tickets, responds to employee inquiries, and escalates workplace concerns to senior HR team members when appropriate. The Employee Advocate does not conduct employee relations investigations, determine disciplinary outcomes, or make final employment decisions. ## What you’ll do Employee Separation Communication - Communicate separation decisions to hourly employees as directed by HR leadership. - Conduct separation conversations in a professional, respectful, and empathetic manner. - Provide employees with general next-step information regarding final pay, company property return, and offboarding procedures. - Maintain accurate documentation related to separation communications. Employee Support & Workplace Concerns - Serve as a frontline point of contact for employee questions and workplace concerns. - Curated responses to employee inquiries through Zendesk and other communication channels. - Escalate sensitive employee relations concerns to HR Generalists or HR leadership as appropriate. - Maintain confidentiality while handling employee information and workplace concerns. - Support employees with general HR process navigation and resource guidance. HR Administrative Support - Maintain organized documentation related to employee communications and case tracking. - Assist with tracking and updating employee status changes as directed by HR leadership. - Support HR administrative projects and employee communication initiatives as needed. - Manage employee cases in Zendesk while maintaining compliance with departmental SLAs for response times, follow-up, and resolution tracking. - Work cross-functionally across departments with an expectation to become highly proficient in various platforms and internal systems. ## What we’re looking for - High school diploma or equivalent required. - Previous experience in Human Resources, employee support, customer service, or employee-facing operations required. - Strong written and verbal communication skills, including the ability to explain policies and employment decisions clearly and professionally. - Ability to communicate empathetically in difficult or sensitive conversations. - Experience managing multiple priorities and responding to high-volume communications. - Strong organizational and documentation skills. - Ability to maintain confidentiality and exercise professionalism in sensitive situations. - Experience with Zendesk or other ticketing platforms preferred. - Proficiency in Google Workspace. - Friendly, calm, and professional demeanor. - High integrity and sound judgment. ## Why join us At Atoms, you’ll work on one of the defining challenges of our time—bringing automation into the physical world to drive real, lasting impact. We exist to uncover valuable unknown truths and turn them into progress, which means constantly pushing beyond what’s known and building what doesn’t yet exist. The work is ambitious and often challenging, but it’s grounded in a shared sense of purpose and a team committed to seeing it through together. Our work only matters if it serves others, and we know that meaningful progress depends on the trust of the people we serve and the strength of our team—so we invest in both, creating an environment where you can do your best work and grow. What else you need to know This role is based in our Dallas office. Atoms is a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week. The base salary range for this role is $50,000 - $60,000 per year. Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications. Base salary is just one part of your total rewards package. You may also be eligible for equity awards. Benefits Summary (USA Full-Time Exempt Employees): - Medical, Dental, Vision, Disability, and Life Insurance - Flexible Spending Account / Health Savings Account Options - 401(k) - Equity - Sick Time, Unlimited Flexible Time Off, and Paid Holidays - Paid Parental Leave - Pre-Tax Commuter Benefit Plan Benefits are subject to change at the company's discretion. Atoms accepts applications on an ongoing basis. Ready to join us as we serve those who serve others? #LI-Onsite ## About Atoms ## Company Overview - **One-liner**: Atoms builds physical automation systems—robotics, AI, software, and infrastructure—for mining, transport, and food industries to automate the physical world. - **Entity Type**: Private (formerly City Storage Systems; rebranded from CloudKitchens/ProFood parent) - **Headquarters**: Los Angeles, California, United States - **Founded**: Rebranded as Atoms in March 2026; predecessor City Storage Systems founded earlier (~2018) - **Founders**: Travis Kalanick (CEO) ## Core Business - Primary industry: Physical AI, Robotics, Automation Machinery Manufacturing, Industrial Infrastructure - Target customers: Mining/quarry operators, transportation & logistics companies, food service brands and kitchens (B2B, heavy industrial) - Mission or purpose statement: “We build progress machines.” / “The constraint on human progress is our ability to automate the physical world.” ## Products & Services - **Atoms Mining**: Autonomous haulage systems for mines and quarries designed to improve productivity, safety, and efficiency in complex industrial environments. - **Atoms Transport**: Wheelbase for robots — autonomous delivery and logistics systems for moving goods. Includes the acquired Pronto AI technology (acquisition completed April 2026). - **Atoms Food (ProFood)**: Robotics for better food. Automated kitchen systems that deliver consistent, affordable meals at scale; kitchen infrastructure platforms (bringing orders, delivery, operations into one platform); food real estate; Lab37 (an operating system for food facilities); and a forthcoming “built” meals brand. - **Lab37**: The operating system/software layer that connects and orchestrates Atoms’ physical automation across domains. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total Funding – Not publicly disclosed; previously raised significant capital as City Storage Systems/CloudKitchens (estimated at over $1B in prior rounds); 414 employees on LinkedIn as of mid-2026 - **Notable Investors/Partners**: Travis Kalanick (founder/CEO, previously co-founded Uber); partners include mining/quarry operators, food brands (specific names not public) - **Growth Signals**: 414 employees (+13.2% monthly growth); operates in 24 countries; 26 active job postings (+160% monthly); recent acquisition of Pronto AI (April 2026); rebranding from City Storage Systems to Atoms (March 2026) signals strategic consolidation and pivot; hiring across robotics, AI, software, hardware, operations globally ## Competitive Advantages - **Cross-stack vertical integration**: Controls sensors, compute, software, manufacturing, operations, real estate, energy, and infrastructure — a rare “full-stack” approach to physical AI. - **Founder advantage**: Led by Travis Kalanick (Uber co-founder) who has deep experience scaling category-defining companies and attracting top engineering/operations talent. - **Real-world deployment**: Robots with “real jobs” — not lab demos — deployed in working mines, kitchens, and transport systems today. - **Engineering culture**: Emphasis on “cross-stack competence,” ownership, and solving problems “most companies won’t attempt.” - **Global footprint**: Presence in 24 countries allows rapid deployment and operations at scale. ## Strategic Focus - Consolidating formerly separate brands (CloudKitchens, ProFood, Pronto AI) under one unified “Atoms” identity to create a single physical AI platform - Expanding autonomous mining haulage into more quarries and mines globally - Scaling food automation from kitchen robotics to end-to-end food infrastructure (real estate, ordering, delivery, operations) - Growing AI, ML, and autonomy capabilities (hiring Senior Software Engineer - ML Infrastructure, Backend Infrastructure, Robotics Engineer) - International expansion with dedicated regional roles (APAC, LATAM, Europe) ## Why Work Here - **High ownership**: “Take ownership early, and contribute from day one” — interns and new hires work on live products, not side projects. - **Hard problems**: Solving physical-world automation challenges that most companies won’t attempt — mining, logistics, food production at scale. - **Compensation**: “Outsized rewards for outsized performance” — competitive compensation, healthcare, benefits, and PTO. - **Culture**: “Builders” and “hardcore engineers” who have scaled category-defining companies — a relentless, high-expectation environment focused on excellence. - **Work policy**: Mix of in-office roles (Mountain View, CA; Los Angeles, CA; New York, NY; Austin, TX) and international locations (Vilnius, LTU; Makati, PH; Bogotá, COL; São Paulo, BRA). Remote/hybrid policy not explicitly stated but many roles list specific city locations. - **Tech stack**: Modern — Python, TypeScript, Go, Java, Kubernetes, Docker, PostgreSQL, Redis, GraphQL, gRPC, Bazel, Google Cloud, NVIDIA, dbt, Looker, Airflow. - **Team composition**: 25% of employees in technical roles (154 people); strong presence of HR, legal, finance, and operations supporting global scale; talent sourced from CloudKitchens, Amazon, Uber, Google, ProFood Properties, City Storage Systems. ## Sources 1. [atoms.co](https://atoms.co/) 2. [atoms.co/careers](https://atoms.co/careers) 3. [atoms.co/openroles](https://atoms.co/openroles) 4. [LinkedIn – Atoms](https://www.linkedin.com/company/atomsco) 5. [Greenhouse – Atoms Jobs](http://job-boards.greenhouse.io/cssmerge) ## Other roles at Atoms - [Procurement Associate](https://feeny.ai/job/procurement-associate-atoms-austin-xr66b39wgpcn) — Austin, TX - [Construction Project Manager](https://feeny.ai/job/construction-project-manager-atoms-new-york-cbt74bkheypj) — New York, NY - [Associate Construction Project Manager](https://feeny.ai/job/associate-construction-project-manager-atoms-new-york-r7kt6bywka2v) — New York, NY - [Accounts Receivable Analyst](https://feeny.ai/job/accounts-receivable-analyst-atoms-bogota-xehk1b8x9zf0) — Bogotá, Col - [Manufacturing Technician - Harnessing](https://feeny.ai/job/manufacturing-technician-harnessing-atoms-san-francisco-a898e7jmytjg) — San Francisco, CA - [Senior Associate Accounts Payable](https://feeny.ai/job/senior-associate-accounts-payable-atoms-seoul-16tfgmzg13kp) — Seoul, South Korea - [Workers Comp Specialist](https://feeny.ai/job/workers-comp-specialist-atoms-dallas-j6nsm2stpq63) — Dallas, TX - [Subrogation Specialist](https://feeny.ai/job/subrogation-specialist-atoms-dallas-6h5qjwf9qvh4) — Dallas, TX - [Payroll Specialist](https://feeny.ai/job/payroll-specialist-atoms-san-francisco-dyyjxa7q42q0) — San Francisco, CA - [Operations Manager](https://feeny.ai/job/operations-manager-atoms-san-francisco-40jsy8hhwq5t) — San Francisco, CA