--- title: 'Employee Relations Partner at ElevenLabs' canonical: 'https://feeny.ai/job/employee-relations-partner-elevenlabs-remote-800kv0nfck1g' type: 'job' last_seen: '2026-11-06' --- # Employee Relations Partner at ElevenLabs - **Company:** [ElevenLabs](https://feeny.ai/companies/elevenlabs) - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-03 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.ashbyhq.com/elevenlabs/9c44055f-3246-42ab-8bb6-d89258a8c43a ## Job description ## About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. ## How we work - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. ## What we offer - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ## About the role We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of how we support our people through performance, conflict, and change is growing quickly. Our Employee Relations (ER) Partners protect fairness, consistency, and trust as we grow. You'll own our most sensitive and complex People cases, so that leads can act early. As an ER Partner at ElevenLabs, you'll lead formal performance processes, investigations, grievances, and disciplinary matters from start to finish, working closely with Legal and outside counsel across many jurisdictions. You'll also coach leads through difficult conversations before they become formal cases, and turn what you see into playbooks, frameworks, and training that reduce risk and case volume over time. This is our first ER hire. We're building a dedicated ER function, and we want someone who can help shape and build it out: how cases are triaged and escalated, how we work with counsel, and how we measure what's working. This is a high-impact role for someone who can handle sensitive situations with discretion, make sound judgment calls, and bring clarity and calm to fast-moving environments. You will - Lead formal performance processes, including back on track plans, end to end, in partnership with Leads and People Partners. - Run fair, well-documented investigations into misconduct allegations, grievances, and complaints, from fact-finding through to outcome. - Manage disciplinary, dismissal, and exit matters, drafting outcomes and communications with Legal. - Partner with in-house employment counsel and, when necessary, outside counsel to assess risk. - Triage incoming cases with People Partners using clear escalation criteria, so the right cases reach ER at the right time. - Keep the case log and report on patterns, risks, and trends by team, region, and case type. - Build playbooks, templates, and training that raise lead capability and cut avoidable cases. - Build out a self-serve ER flow for leads, so that common ER cases become scalable. - Partner with People Ops & Compliance teams to ensure smooth execution of terminations, local requirements, and compliance-heavy workflows. ## Requirements - Hands-on experience leading employee relations cases, including performance management, investigations, grievances, and disciplinaries, ideally in a fast-growing company. - Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness. - Solid working knowledge of employment law principles and comfort working alongside in-house and outside counsel. - Skilled in writing clear, defensible documentation and coaching leads through hard conversations. - Comfortable moving fast and staying agile, shifting priorities quickly as cases and the business change, without losing rigour. - Comfortable building process as well as running cases, as the ER function is still being built. - Experience supporting globally distributed teams or multi-jurisdiction environments is a strong plus. Location This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses. ## About ElevenLabs ## Company Overview - **One-liner**: ElevenLabs is an AI research and product company specializing in ultra-realistic voice synthesis, conversational agents, and creative media generation (speech, music, video). - **Entity Type**: Private – Growth-stage startup - **Headquarters**: New York, USA (with major hubs in London, UK and Warsaw, Poland) - **Founded**: 2022 - **Founders**: Piotr Krzysztof Kozak (CEO) and Michał Krzysztof Kozak (CTO) ## Core Business - **Primary industries**: Artificial Intelligence, Voice AI, Speech Synthesis, Conversational AI, Creative Media Generation (audio, video, music) - **Target customers**: B2B (enterprises, developers) and B2C (creators, content producers); serves both large enterprises (Disney, Cisco, Salesforce, Nvidia, Meta) and individual users. - **Mission/purpose**: “To make communication and creation with technology seamless” – building foundational voice models and expanding into transcription, music, image and video generation with safety built‑in. ## Products & Services - **[ElevenAgents](https://elevenlabs.io)**: Conversational AI agents that talk, type, and take action across phone, chat, email, and WhatsApp. Includes guardrails, workflow orchestration, analytics, and omnichannel deployment. Used for customer experience and enterprise automation. - **[ElevenCreative](https://elevenlabs.io)**: All‑in‑one creative platform for generating and editing speech, music (Eleven Music), sound effects (SFX), dubbing, images, and video – supporting 70+ languages. Ideal for marketers, podcasters, filmmakers, and audiobook producers. - **[ElevenAPI](https://elevenlabs.io)**: Developer‑facing APIs providing access to foundational models – Text to Speech (multiple tiers: v3, Turbo v2, Flash v2.5, Multilingual v2), Speech to Text (Scribe v2, Scribe v2 Realtime), Music, Dubbing, and Voice Cloning. - **Safety & Impact Program**: Free licenses for accessibility and nonprofits; dedicated safety team with multi‑layered safeguards (moderation, accountability, provenance). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company). - **Key Metric**: **$500M Annual Recurring Revenue (ARR)** as of May 2026 ([elevenlabs.io/about](https://elevenlabs.io/about)). - **Notable Investors/Partners**: Backed by BlackRock, NVIDIA, Jamie Foxx, Eva Longoria. Strategic partners include Twilio, Disney, KPN, Telus Digital, Cisco, Epic Games, Revolut, Meta, Bertelsmann, Deutsche Telekom, Deliveroo, Chess.com, Harvey, Salesforce, and the UK Government. - **Growth Signals**: - Crossed $500M ARR and continues rapid growth. - Headcount growth of +170.6% year‑over‑year (as per LinkedIn job posting trends). - Expanded hubs in New York, London, Warsaw; opening in California adding 173 high‑paying jobs. - Strategic partnerships with governments (UK, Poland) and major IP owners (Hasbro, Stan Lee estate). - Released multiple new models in 2025–2026 (Scribe v2, Music v2, new agent features). ## Competitive Advantages - **Proprietary foundational models**: First human‑like voice model, now the most realistic TTS and ASR, trained on licensed data with full commercial use. - **Multi‑platform reach**: Combines agent, creative, and API products – offering end‑to‑end solutions from voice to video. - **Ultra‑low latency**: 75ms for conversational use cases; rated #1 TTS by independent benchmarks. - **Built‑in safety**: Dedicated safety team with enforcement, provenance, and moderation systems – a core differentiator in AI trust. - **Global distribution**: 30+ countries, 70+ languages, strong enterprise adoption. ## Strategic Focus - **Expanding beyond voice**: Into music, transcription, video, and image generation – becoming a broad AI media platform. - **Enterprise and government**: Deepening relationships with public sector (UK, Poland) and large enterprises (Disney, Cisco, Salesforce). - **Agentic AI**: Scaling ElevenAgents for customer service and automation with strong reliability and compliance guardrails. - **Safety leadership**: Continually investing in misuse prevention and ethical AI deployment. - **Geographic growth**: Opening US hub in California, expanding in Australia/NZ, and growing London HQ. ## Why Work Here - **Culture values**: High ownership, lean teams, rapid experimentation, asynchronous excellence, and “the best idea wins” ethos. Described as “building the best work of their lives” by a team of researchers, engineers, and operators (IOI medalists, ex‑founders). - **Global & remote‑friendly**: Team spans 30+ countries with hubs in NY, London, and Warsaw; remote‑first with intentional asynchronous communication to minimize meetings. - **Growth & impact**: Join at a high‑velocity stage – $500M ARR, 170% headcount growth. Employees work alongside AI leaders and shape the future of human‑technology interaction. - **Perks & offerings**: Competitive compensation, equity, high autonomy, and opportunities to wear many hats. Strong emphasis on continuous growth and learning. - **Ethical focus**: A chance to work on world‑changing AI with built‑in safety – for those who care about responsible innovation. ## Sources 1. [elevenlabs.io](https://elevenlabs.io/) – Main site (products, partners, models) 2. [elevenlabs.io/careers](https://elevenlabs.io/careers) – Careers page (culture, values, global team) 3. [elevenlabs.io/about](https://elevenlabs.io/about) – About page (ARR, investors, history, impact) 4. [linkedin.com/company/elevenlabsio](https://www.linkedin.com/company/elevenlabsio) – LinkedIn (headcount growth, job postings, employee breakdown) 5. 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