--- title: 'Employee Relationship Consultant at Atlas HXM' canonical: 'https://feeny.ai/job/employee-relationship-consultant-atlas-hxm-ireland-united-kingdom-wz2te0s6erdd' type: 'job' last_seen: '2026-10-15' --- # Employee Relationship Consultant at Atlas HXM - **Company:** Atlas HXM - **Location:** Ireland / United Kingdom - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/atlasxhm/jobs/8845086002 ## Job description Atlas HXM is the global workforce platform built on compliance. We help companies determine how to engage each member of their workforce and then execute with accountability built in — direct Employer of Record (EOR), Agent of Record (AOR), payroll, and compliance capabilities backed by a decade of practitioner-led expertise. Recognized as a category Leader by NelsonHall and Everest Group, Atlas HXM builds Human Experience Management into everything we do, guided by our "For People, by People" principle. The future of work is borderless, and so are we. Our people are located around the globe — in the U.S., the UK, India, Colombia, China, and beyond. Diversity and belonging are not just values; they are who we are. We are also committed to making a positive impact. Through our Environment, Social, and Governance (ESG) impact initiative, we are addressing our environmental footprint and promoting social responsibility. Our impact program is central to our vision and culture, focusing on employee wellness, diversity, charitable work, and ethical corporate governance. ## About the Role We are seeking an Employee Relationship Consultant to join our global HR operations team. This role is responsible for delivering high-quality HR support across a defined region, with a focus on complex case management, compliance guidance, and employee lifecycle support. As part of our HR service delivery model, this position operates as an advanced individual contributor, supporting escalated and non-routine HR matters that require deeper expertise and judgment. The role partners closely with Shared Services and the Payroll, Benefits, and Legal teams to ensure accurate, compliant, and timely resolution of HR issues. This is a regionally aligned role that requires a strong understanding of local employment practices and language proficiency relevant to the supported geography, which includes the UK and the Nordics region. ## Key Responsibilities HR Service Delivery & Case Management - Manage and resolve complex or escalated HR inquiries and cases across the employee lifecycle - Serve as the point of ownership for issue resolution, ensuring timely and high-quality outcomes - Provide guidance on non-standard HR scenarios, applying sound judgment and company policies /’ - Maintain accurate case documentation and ensure compliance with internal SLAs Regional Compliance & Employee Support - Apply country-specific employment laws, statutory requirements, and internal policies - Provide clear and practical HR guidance to employees and managers within the region - Support compliance-related activities, including audits, documentation, and regulatory requests - Partner with internal stakeholders to ensure consistent and compliant practices Cross-Functional Collaboration - Work closely with Shared Services teams to ensure appropriate case escalation and resolution - Partner with Payroll, Benefits, and Legal teams to address complex or sensitive matters - Support regional HR programs and initiatives, including performance cycles and benefits processes - Escalate risks proactively and drive issues through to resolution Continuous Improvement & Operational Excellence - Identify trends in employee inquiries and recommend process improvements - Contribute to the development of knowledge articles and service documentation - Support data quality and compliance reviews to ensure accuracy and consistency - Participate in initiatives that enhance service delivery and employee experience ## Qualifications Required - 3–5+ years of experience in HR operations, HR shared services, or employee lifecycle support. - Experience managing complex HR cases or escalations in a multi-country environment. Experience managing UK is required. Nordics experience is a plus. - Strong understanding of regional employment practices and compliance fundamentals - Proficiency in HR systems and case management tools - Professional working proficiency (or higher) in the primary language(s) of the supported region - Strong attention to detail and ability to manage sensitive information ## Preferred - Experience working within a tiered HR service delivery model - Exposure to regional labor law frameworks (e.g., EMEA, LATAM, APAC) - Experience collaborating with Payroll, Benefits, and Legal teams - HR certification This position description may not describe all duties, responsibilities, and skills associated with this position. It is intended to portray the major aspects of the job. Other duties or skills may be required. ## What We Offer - The opportunity to work with a purpose — simplifying global expansion across borders and cultures - A diverse and inclusive environment - Country-specific benefits - Flexible PTO - Your birthday off and a day for you to volunteer and give back to the organization of your choice - Generous Parental Leave Program - Growth and development opportunities with access to a top learning content provider - The opportunity to challenge yourself in a high-performing organization and leave each day knowing you have made an impact. Atlas Technology Solutions, Inc. (Atlas HXM) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Atlas HXM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Atlas HXM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Atlas HXM will not tolerate discrimination or harassment based on any of these characteristics. Atlas HXM encourages applicants of all ages. Atlas HXM will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. Hiring decisions are based upon Atlas HXM’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, and location. This role will be subject to a background check under local law after an employment offer has been made. Employment may be subject to results. In addition, references may be requested at the final stage of the process. Atlas HXM will only email candidates from an “@atlashxm.com” email address. Candidates should ignore communications purporting to be from Atlas HXM that originate from any other email address. Atlas HXM will never ask candidates or employees to purchase gift cards or otherwise make payments in connection with applying for a job with Atlas HXM. ## About Atlas HXM ## Company Overview - **One-liner**: Atlas HXM provides a global Employer of Record (EOR) and Human Experience Management (HXM) platform that enables companies to hire, pay, and manage talent across 160+ countries. - **Entity Type**: Private (Series B) - **Headquarters**: United States (with offices in Canada, Colombia, Hungary, India, Japan, the United Kingdom, and more) - **Founded**: 2015 (as Elements Global Services) - **Founders**: Rick Hammell ## Core Business - Primary industry/industries: Global Employer of Record (EOR) services, Human Experience Management (HXM) technology, global payroll and compliance - Target customers: B2B; innovative companies of all sizes (startups to enterprises) looking to expand internationally without setting up local legal entities - Mission: "To guide companies on their growth journeys with software and solutions that enable global talent management." The company's vision is "A future where growth thrives across borders and cultures." ## Products & Services - **Direct Employer of Record (EOR)**: Atlas HXM acts as the legal employer for clients in countries where they have no entity, handling compliance, contracts, payroll, tax registration, and benefits. They operate 100% direct (owning and operating their legal entities), eliminating third-party dependencies. - **Human Experience Management (HXM) Platform**: An enterprise-grade technology platform delivering end-to-end EOR solutions with self-service capabilities, real-time insights, and a focus on employee experience. - **Global Payroll Services**: Payroll processing across 160+ countries with a reported +99% global payroll accuracy. - **Visa Sponsorship & Global Mobility**: Unrivalled visa sponsorship coverage for 75+ countries, enabling relocation and hiring across borders. - **Atlas HXM Learning**: Access to thousands of courses, certifications, and professional growth opportunities for client employees. - **Global Benefits Administration**: Locally compliant, premium benefits packages including healthcare, life and travel insurance, and Employee Assistance Programs (EAP). ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Completed a **$200 million Series B** capital raise in 2022 led by Sixth Street Global, followed by a rebrand from Elements Global Services to Atlas HXM. - **Notable Investors/Partners**: Lead investor: Sixth Street Global. Named a ‘Leader’ in IEC’s 2023 EOR industry report, and a 'Leader' in Global Employer of Record Services by NelsonHall and Everest Group. Winner of the Global Payroll Association's EOR Organisation of the Year award. - **Growth Signals**: - Has grown from a startup to 500 global employees. - Operates fully owned legal entities in 160+ countries. - Expanded from pure EOR into the broader HXM (Human Experience Management) category. - Launched an impact ESG program. - Recently posted 14 open positions (as of early July 2025) across departments including Product & Technology, Sales, Operations, Legal & Compliance, and Finance. ## Competitive Advantages - **Direct EOR Model**: Unlike many competitors that rely on third-party partners in various countries, Atlas HXM owns and operates its own legal entities in 160+ countries, providing full transparency, control, and compliance. - **Enterprise-Grade Security**: ISO 27001, 27017, and 27018 certified for information security; GDPR benchmark compliance; encryption, secure storage, and strict access controls. - **Visa Sponsorship Coverage**: 75+ countries, significantly broader than many EOR competitors. - **Glocal Approach**: Combines enterprise-grade global technology with localized, culturally relevant support in 50+ languages and local time zones, including dedicated HR Employee Relationship Consultants. - **Leadership Experience**: Founder Rick Hammell is credited with coining the term "Employer of Record" for the industry. ## Strategic Focus - **Human Experience Management (HXM)**: Moving beyond compliance and payroll to deliver a superior "human experience" for client employees, combining software with white-glove human support. - **Global Expansion**: Continuing to grow its direct legal infrastructure and enter new markets to simplify international hiring. - **Platform Innovation**: Ongoing enhancements to the HXM platform, focusing on self-service and real-time insights for clients. - **ESG and Impact**: Launching and expanding its impact ESG program to give back to communities. ## Why Work Here - **Culture & Values**: Described as "human-centric," "purpose-driven," and focused on "trust & diversity." The company emphasizes a welcoming environment of belonging and accountability. - **Global & Diverse Team**: Over 30 nationalities, 50+ languages spoken, and an equal gender split. Work locations span North America, Europe, Latin America, and Asia. - **Flexible Work**: Remote and hybrid working opportunities across 30+ countries. - **Benefits**: Full suite including health insurance, Employee Assistance Programs (EAP), flexible paid time off, volunteer time off, and generous paid parental leave. - **Development**: Best-in-class learning and training through Atlas HXM Learning. Career growth is a stated top priority. - **Commitment to Community**: Paid volunteer time off and regional/virtual volunteer opportunities for colleagues to serve the global community. - **Hiring Process**: Uses Greenhouse for applications and conducts interviews via Microsoft Teams. The company warns against recruitment fraud and never asks for financial or personal information outside the formal process. ## Sources 1. [atlashxm.com - Careers Page](https://www.atlashxm.com/careers) 2. [atlashxm.com - Homepage](https://www.atlashxm.com/) 3. [job-boards.greenhouse.io - Atlas HXM Jobs](http://job-boards.greenhouse.io/atlasxhm) 4. [atlashxm.com - About Atlas HXM](https://www.atlashxm.com/about-atlas) 5. [linkedin.com - Atlas HXM Company Page](https://www.linkedin.com/company/atlashxm) ## Other roles at Atlas HXM - [Risk & Compliance Manager - Health & Safety](https://feeny.ai/job/risk-compliance-manager-health-safety-atlas-hxm-canada-htrmpp5xd922) — Canada - [Senior Director, Marketing Operations](https://feeny.ai/job/senior-director-marketing-operations-atlas-hxm-canada-united-states-of-united-k5rp0vtk5ybz) — Canada / United States of, United States - [Director International Accounting & Tax Compliance](https://feeny.ai/job/director-international-accounting-tax-compliance-atlas-hxm-india-56kyhn3nzay4) — India - [Senior Regulatory Affairs & Entity Corporate Governance Manager (10 months FTC)](https://feeny.ai/job/senior-regulatory-affairs-entity-corporate-governance-manager-10-months-ftc-n8h7pjamy1aq) — Hungary / Ireland / Poland / Portugal / United Kingdom - [Client Implementation Manager](https://feeny.ai/job/client-implementation-manager-atlas-hxm-ireland-united-kingdom-b08ecmvfa1ap) — Ireland / United Kingdom - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-atlas-hxm-canada-0gheyv9kd8vk) — Canada - [Global Solutions Director](https://feeny.ai/job/global-solutions-director-atlas-hxm-chicago-n4r99f0fnyqz) — Chicago, IL - [Employee Relationship Consultant](https://feeny.ai/job/employee-relationship-consultant-atlas-hxm-nigeria-south-africa-kwe3k2yrrf73) — Nigeria / South Africa - [Client Implementation Manager](https://feeny.ai/job/client-implementation-manager-atlas-hxm-canada-united-states-of-united-states-axgq5jajdjwh) — Canada / United States of, United States - [Deal Desk Sr. Manager](https://feeny.ai/job/deal-desk-sr-manager-atlas-hxm-canada-united-states-of-united-states-6my497xbzjz4) — Canada / United States of, United States