--- title: 'Employer Brand, Communications & Social at OpenAI' canonical: 'https://feeny.ai/job/employer-brand-communications-social-openai-san-francisco-9ra8f1vwqrdp' type: 'job' last_seen: '2026-10-29' --- # Employer Brand, Communications & Social at OpenAI - **Company:** [OpenAI](https://feeny.ai/companies/openai) - **Location:** San Francisco, CA - **Compensation:** $216k–$240k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.ashbyhq.com/openai/0ed35971-23c6-4723-a5c6-c24ce0ca8350 ## Job description ## About the Team OpenAI is a frontier AI research and deployment company. Frontier research is at the center of how we advance our mission, with researchers, engineers, product leaders, operators, and many other teams working together to turn new capabilities into systems that benefit humanity. The People team helps OpenAI attract, engage, and support the exceptional talent this work requires. Employer Brand sits at the intersection of Research, Recruiting, Communications, Marketing, and Brand. Its mandate is to establish OpenAI in the talent market as a frontier research lab and make our distinctive research environment, mission, culture, and opportunity for impact relevant and tangible to every priority talent audience. ## About the Role We’re hiring an employer brand professional to bring OpenAI’s talent narrative to life through compelling content, communications, and social media. Reporting to the Employer Brand Manager, you’ll help translate our employer brand strategy into stories and campaigns that help candidates understand our work, our people, and the opportunity to contribute to our mission. This is a hands-on individual contributor role with broad employer brand responsibilities and a particular focus on writing, content planning, digital, and social storytelling. You’ll develop content that reflects the experiences of our researchers and employees, adapt stories for different audiences and channels, and help deliver a consistent, credible candidate experience. You’ll work closely with Recruiting, Marketing & Brand, Internal Communications, the broader People team, employees, hiring managers, and external partners to bring projects from idea through publication and measurement. In this role, you will: - Develop and execute employer brand content and campaigns that bring OpenAI’s mission, culture, and work to life for priority talent audiences throughthru owned, earned, and paid content.our owned. - Manage the day-to-day employer brand content calendar, coordinating social content, publishing, reviews, and deadlines with channel owners and cross-functional partners. - Write and edit social posts, employee stories, careers content, recruiting communications, and other materials that help candidates understand why OpenAI. - Identify story opportunities and work with researchers, employees, and hiring teams to turn their experiences into accurate, engaging content across written, visual, and video formats. - Partner with Communications and Marketing & Brand to adapt content for social channels, maintain a consistent voice, and test formats that resonate with talent audiences. - Support broader employer brand initiatives, including recruiting events, candidate communications, and resources for recruiters and hiring managers. - Coordinate content production and review workflows, keeping source materials, permissions, approvals, and project information organized and current. Flag outdated or inconsistent information and escalate sensitive reviews or delivery risks. - Track content and campaign performance, gather audience feedback, and use those insights to improve future work, distinguishing observed results from interpretation. - Handle sensitive information and employee and candidate stories with care, ensuring accuracy, appropriate approvals, and respect for consent. - Project manager for key employer brand projects with the ability to work with cross functional stakeholders. You might thrive in this role if you: - Have 10+ years of experience in employer brand, communications, social media, marketing, recruiting, content, events, or a related field. - Are a strong writer and editor who can turn complex information into clear, credible stories while preserving accuracy and nuance. - Have experience creating or coordinating content for social channels and understand how to adapt messaging and formats for different audiences. - Can manage content projects from brief through delivery, balancing creative work with organization, follow-through, and attention to detail. - Build productive relationships across teams and are comfortable gathering input, coordinating reviews, and managing multiple deadlines. - Approach employee and candidate stories with discretion, respect for consent, and care for the people represented. - Are comfortable using content management, social publishing, spreadsheet, and presentation tools, and are willing to learn new platforms. - Are curious about technical work and talent audiences, ask thoughtful questions, and enjoy learning from subject-matter experts. - Use feedback and performance data to improve your work, and are thoughtful about using AI tools while maintaining human judgment, accuracy, and confidentiality. ## About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see [OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement](https://cdn.openai.com/policies/eeo-policy-statement.pdf). Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through [this form](https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA). No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this [link](https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241). [OpenAI Global Applicant Privacy Policy](https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf) At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology. ## About OpenAI ## Company Overview - **One-liner**: OpenAI is an AI research and deployment company with a mission to ensure that artificial general intelligence (AGI) benefits all of humanity. - **Entity Type**: Private – structured as a nonprofit parent (OpenAI Foundation) governing a for-profit public benefit corporation (OpenAI Group). The company has confidentially submitted a draft S-1 registration statement to the SEC, signaling a potential future IPO. - **Headquarters**: San Francisco, California, USA - **Founded**: 2015 - **Founders**: Sam Altman, Greg Brockman, Ilya Sutskever, John Schulman, Wojciech Zaremba, and others ## Core Business - **Primary industry**: Artificial intelligence research and deployment - **Target customers**: B2B (enterprises via API and platform), B2C (ChatGPT users), and developers (API, open-source models) - **Mission**: To ensure that artificial general intelligence (AGI) – AI systems that are generally smarter than humans – benefits all of humanity. ## Products & Services - **[ChatGPT](https://openai.com/chatgpt)**: Conversational AI assistant available via web and mobile, used by consumers and integrated into enterprise workflows. - **[GPT-4 API](https://openai.com/product)**: Large language model accessed via API for developers to build AI-powered applications (text generation, summarization, code assistance, etc.). - **[DALL-E](https://openai.com/dall-e-3)**: Image generation model that creates images from natural language descriptions. - **[Whisper](https://openai.com/research/whisper)**: Open-source speech recognition system. - **[OpenAI Agents](https://openai.com/)**: Emerging product category focused on autonomous AI agents that can perform tasks on behalf of users (announced June 2026). ## Market Standing - **Valuation**: Not publicly disclosed in the provided sources. Widely reported in the press at ~$300 billion as of early 2026 (post-funding round), but this figure is not confirmed by OpenAI’s official materials. - **Key Metric**: Total funding exceeds $13 billion from Microsoft and other investors. The company has also confidentially filed a draft S-1 with the SEC (see [openai.com](https://openai.com/) – “Confidential submission of draft S-1”). - **Notable Investors/Partners**: Microsoft (strategic partner and largest investor), with additional participation from Thrive Capital, Sequoia Capital, Andreessen Horowitz, and others. - **Growth Signals**: Active hiring with 721 open roles posted; expansion into agent-based products; confidential IPO filing; continued deployment of frontier models. ## Competitive Advantages - **First-mover & brand recognition**: ChatGPT became the fastest-growing consumer app in history, establishing OpenAI as the household name in generative AI. - **Research leadership**: Consistently publishes cutting-edge research (GPT-4, DALL-E 3, Whisper, etc.) and attracts top AI talent. - **Compute & infrastructure**: Exclusive partnership with Microsoft provides massive cloud computing resources (Azure) for training and inference. - **Unique governance structure**: The nonprofit parent ensures mission alignment (AGI benefiting humanity) while the for-profit arm can raise capital and scale products. ## Strategic Focus - **Safe AGI development**: Continued emphasis on safety research, alignment, and responsible deployment (e.g., safety systems, model provenance). - **Enterprise expansion**: Growing ChatGPT Enterprise and API offerings for businesses. - **Agentic AI**: Building autonomous agents that can “transform work” (announced June 2026). - **IPO preparation**: Confidential S-1 filing indicates intent to go public, which will require increased financial transparency and governance maturity. ## Why Work Here - **Culture & values**: OpenAI’s stated values include “Humanity first,” “Act with humility,” “Feel the AGI,” and “Ship joy.” Operating principles emphasize agency, creativity, rapid iteration, and intense focus. - **Benefits**: Competitive health insurance, mental healthcare support, 24-week paid birth-parent leave (plus 20 weeks for other parents), generous PTO, annual learning & development stipend, daily meals (breakfast, lunch, dinner), and a domestic conference budget. - **Work environment**: Hybrid/office-based (San Francisco headquarters). The company offers a residency program for researchers and engineers transitioning into AI. - **Impact**: Employees work directly on frontier AI models that shape the industry and society. The mission-driven nature attracts talent passionate about AGI’s societal implications. ## Sources 1. [OpenAI About Page](https://openai.com/about/) 2. [OpenAI Careers Page](https://openai.com/careers/) 3. [OpenAI Job Search](https://openai.com/careers/search) 4. [OpenAI Homepage](https://openai.com/) ## Other roles at OpenAI - [Software Engineer, Infranomics](https://feeny.ai/job/software-engineer-infranomics-openai-san-francisco-sw7fe8ahcx2y) — San Francisco, CA - [Software Engineer, Traffic Infrastructure](https://feeny.ai/job/software-engineer-traffic-infrastructure-openai-san-francisco-kytkdv7hy0vk) — San Francisco, CA - [Network Infrastructure Engineer, Global Network Infra (WAN)](https://feeny.ai/job/network-infrastructure-engineer-global-network-infra-wan-openai-san-francisco-40vms6h89j8k) — San Francisco, CA - [Software Engineer, IP Infrastructure](https://feeny.ai/job/software-engineer-ip-infrastructure-openai-san-francisco-ve9f669v17x5) — San Francisco, CA - [Product Content Creator](https://feeny.ai/job/product-content-creator-openai-san-francisco-6ecefy7eskee) — San Francisco, CA - [Europe Trade Compliance Lead](https://feeny.ai/job/europe-trade-compliance-lead-openai-dublin-vtsjxgt8337v) — Dublin, Ireland - [Incident Commander, Detection & Response - APAC](https://feeny.ai/job/incident-commander-detection-response-apac-openai-australia-xxjjg15j1fx3) — Australia - [BIM Designer & Coordinator](https://feeny.ai/job/bim-designer-coordinator-openai-san-francisco-18mgq3tfmxzs) — San Francisco, CA - [Engineering Manager, Guardian](https://feeny.ai/job/engineering-manager-guardian-openai-london-384fs9y61gad) — London, United Kingdom - [Data Scientist, Cloud Distribution & Growth](https://feeny.ai/job/data-scientist-cloud-distribution-growth-openai-san-francisco-5azf408k1fqr) — San Francisco, CA