---
title: 'Enablement & Learning Analyst at Felix Technologies, Inc.'
canonical: 'https://feeny.ai/job/enablement-learning-analyst-felix-technologies-inc-mexico-city-mmdw0q2c8nmj'
type: 'job'
last_seen: '2026-10-19'
---

# Enablement & Learning Analyst at Felix Technologies, Inc.

- **Company:** Felix Technologies, Inc.
- **Location:** Mexico City, Mexico
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.gem.com/felix/am9icG9zdDqnSpANhhji-oZItays8N8g

## Job description

## About Us

At [Félix](https://felixpago.com/), we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.

## About the role

At Félix Pago, we are looking for a Enablement & Learning Analyst to join our Learning & Development team, with a primary focus on Continuous Learning and Upskilling.

This role is ideal for someone with a background in Education or Instructional Design, strong project management skills, and a data-driven mindset who wants to grow within an expanding Learning & Development team.

Responsabilities

- Design engaging and effective learning experiences using Instructional Design and adult learning principles.
- Coordinate and execute Upskilling programs, managing the process from planning and stakeholder coordination through training, assessment, and completion.
- Execute and continuously improve Continuous Learning initiatives, including weekly training tests, microlearning courses, assessments, and other reinforcement activities.
- Create and maintain training materials, assessments, simulations, learning paths, and digital learning content.
- Facilitate training sessions and onboarding programs, delivering effective learning experiences across different audiences and operational needs.
- Partner with QA and Operations in weekly feedback loops to identify root causes of operational defects and deploy immediate remediation modules.
- Monitor Learning and operational KPIs, including Knowledge Retention, completion, assessment results, and QA performance after training.
- Analyze results and learner feedback to identify opportunities and propose improvements to existing learning programs.
- Manage learning projects, timelines, deliverables, and coordination with relevant stakeholders.
- Support the implementation and use of the LMS for Continuous Learning and Upskilling initiatives.

## Requirements

- Background in Education, Educational Sciences, Instructional Design, Educational Technology, Pedagogy, or related fields.
- 2+ years of experience in Instructional Design, L&D, or educational projects, preferably in Fintech, Customer Support, or BPO environments.
- Experience coordinating projects and managing multiple priorities and stakeholders.
- Strong analytical skills and ability to understand and work with KPIs and performance data.
- Experience designing learning materials, assessments, microlearning, or digital learning experiences.
- Strong organizational, written, and verbal communication skills.
- Proactive and continuous-improvement mindset, with the ability to identify opportunities and propose solutions.
- Hands-on experience administering Learning Management Systems (Absorb LMS is a strong plus) and creating digital learning content.
- Interest in growing professionally within an expanding Learning & Development team.
- Nice to have: Experience leveraging AI tools for rapid content creation, assessment generation, and instructional design.
- Nice to have: Experience working with QA, Customer Support, Operations, BPO, fintech, or high-growth environments.
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.

## What We Offer

- $26,600 MXN gross monthly.
- IMSS, Infonavit, and all benefits of Mexican Law.
- Above-the-Law Benefits: Includes Performance Bonus, Food and Wifi Vouchers (Vales de Despensa y Teletrabajo), full access to Coursera License and 5 extra days of PTO (Paid Time Off).
- Wellness & Medical Program
- Access to unlimited Coursera license.
- Currently remote, but we are aiming to move to a flexible hybrid model within the next few months in CDMX.
- Opportunities for development and growth in a dynamic Fintech environment.

## Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

Want to learn more about our privacy practices? Check out our [Privacy Policy](https://www.felixpago.com/en/legal).

## About Felix Technologies, Inc.

## Company Overview
- **One-liner**: Félix is an AI-powered financial services platform that enables Latino immigrants in the U.S. to send money to Latin America via WhatsApp and is expanding into broader cross-border financial products.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States (also operates with a remote HQ model)
- **Founded**: 2021
- **Founders**: Manuel J Godoy (Co-Founder & CEO), Bernardo Garcia (Co-Founder)

## Core Business
- **Primary Industry**: Financial Services – Remittances and cross-border payments.
- **Target Customers**: B2C – Latino immigrants in the United States sending money to family in Latin America (Mexico, Guatemala, Honduras, El Salvador, Colombia, Ecuador, Peru, and more).
- **Mission / Purpose**: To build the financial companion for Latino immigrants in the United States, starting with remittances and expanding into the broader financial life that follows.

## Products & Services
- **Félix WhatsApp Chatbot**: Core product – an AI-powered chatbot integrated into WhatsApp that allows users to send money to Latin America in three steps. No app download required. Supports payments via credit/debit card or cash, with recipients receiving funds in bank accounts or via store pickup.
- **Broader Financial Services (in development)**: Félix is expanding beyond remittances into additional financial services for Latino immigrants, including managing money across borders with trust, speed, and simplicity.

## Market Standing
- **Valuation**: Not publicly disclosed.
- **Key Metric**: Total Funding – $99.5M (as of May 2025) across six rounds (Pre-Seed, Seed, Series A, Series B). Annual Revenue reported at $1.5M.
- **Notable Investors/Partners**: QED Investors (led Series B), Castle Island Ventures (led Series A), Switch Ventures (led Pre-Seed), HTwenty, Monashees, General Catalyst Customer Value Fund.
- **Growth Signals**:
  - Processed over $6B in transactions since inception.
  - Headcount grew ~99.2% year-over-year to 261 employees (across 15 countries).
  - Expanded services to Guatemala and Honduras after initial focus on Mexico.
  - 93 active job postings (as of late 2025/early 2026), with yearly job posting growth of +389.5%.

## Competitive Advantages
- **Deeply integrated with WhatsApp**: Users can send money without leaving a chat app they already use, lowering barriers to adoption.
- **Latino-built, culturally tailored**: Team understands the financial, cultural, and emotional reality of sending money home; support in Spanish, 24/7.
- **Technology stack**: Combines AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible.
- **Top-tier investor backing**: Over $100M from respected global fintech and crypto investors, validating the model.

## Strategic Focus
- **Expansion into full financial services**: Moving beyond remittances to become the financial companion for Latino immigrants (e.g., savings, lending, credit).
- **Geographic growth**: Adding new sending corridors (e.g., El Salvador, Colombia, Ecuador, Peru) and recipient countries.
- **Product development**: Leveraging AI and chat-based interfaces to simplify more financial tasks.

## Why Work Here
- **Culture**: Described as a hyper-growth Series B company with a “legendary” mission – a group of high-performers united by an obsession with customer empowerment. Values include inclusion, speed, and impact.
- **Remote/hybrid policy**: Remote-first HQ in San Francisco, with offices in SF and distributed across 15 countries (including Mexico, Argentina, Brazil, Colombia, etc.). Offers flexibility.
- **Engineering & growth**: Strong emphasis on tech (101 employees in technical roles). Active hiring for senior software engineers, data analysts, credit risk analysts, fraud specialists, and product managers.
- **Notable perks**: Backed by top investors; opportunity to work on cutting-edge AI, blockchain, and stablecoin technology for a mission-driven product that serves an underserved market.

## Sources
1. [jobs.gem.com](https://jobs.gem.com/felix) – Career page and company data
2. [linkedin.com](https://linkedin.com/company/felix-pago) – Company details, workforce, and financials
3. [felixpago.com](https://www.felixpago.com/en/what-is-felix) – Product description and service regions
4. [felixpago.com](https://www.felixpago.com/en/life-at-felix) – Culture, milestones, and mission

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