---
title: 'Endpoint Management Engineer (L2) – Intune & SCCM/MECM at Gruve'
canonical: 'https://feeny.ai/job/endpoint-management-engineer-l2-intune-sccm-mecm-gruve-india-ystzggvts8d8'
type: 'job'
last_seen: '2026-11-11'
---

# Endpoint Management Engineer (L2) – Intune & SCCM/MECM at Gruve

- **Company:** Gruve
- **Location:** India
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-11
- **Apply:** https://gruve.ai/careers/?gh_jid=5474038008

## Job description

## About Gruve

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Position summary:

We are looking for a skilled L2 System Administrator to support enterprise client platforms and endpoint management services. The role is responsible for endpoint administration, incident resolution, OS and application patching, software deployment, device compliance, troubleshooting and lifecycle management. The administrator will work closely with L1 support, L3 SMEs, Service Desk, Security and infrastructure teams to maintain endpoint availability and SLA compliance across global operations.

Key Responsibilities:

Endpoint & Device Management

- Provide L2 support for Windows endpoint incidents, device issues and service requests.
- Administer and troubleshoot endpoint management platforms such as Microsoft Intune and SCCM/MECM.
- Support device enrollment, configuration profiles, compliance policies and endpoint provisioning.
- Troubleshoot device registration, policy synchronization, application deployment and management issues.
- Support Windows Autopilot enrollment, device provisioning and lifecycle activities.

OS Patching & Application Management

- Execute approved Windows OS and application patching activities.
- Monitor patch compliance, investigate deployment failures and perform post-patching validation.
- Support application packaging, deployment, installation and troubleshooting.
- Manage software distribution, deployment collections and endpoint configuration baselines.
- Coordinate driver, firmware and feature update deployments as per approved procedures.

Endpoint Configuration & Compliance

- Monitor endpoint compliance against approved OS patching, encryption and configuration baselines.
- Support BitLocker encryption, device configuration policies and security baseline remediation.
- Investigate compliance failures, configuration deviations and policy application issues.
- Coordinate with the dedicated Defender/Security team for endpoint security-related incidents and remediation.
- Support device access controls and remediation of non-compliant endpoints.

Operations & Service Management

- Resolve endpoint incidents and service requests within defined SLAs.
- Follow ITIL Incident, Problem, Change and Request Management processes.
- Troubleshoot complex endpoint issues and escalate platform-level problems to L3 SMEs.
- Maintain runbooks, operational documentation, incident records and shift handover notes.
- Coordinate with L1, Service Desk, Identity, Security, Network and Application teams.
- Support endpoint lifecycle management, operational reporting and continuous improvement.
- Ensure effective APAC–EMEA–NLAM follow-the-sun handovers.

Required Skills & Qualifications:

- 3–6 years of experience in enterprise endpoint management, Windows client administration, device management and production IT operations.
- Hands-on experience in Windows endpoint administration and troubleshooting.
- Practical experience with Microsoft Intune and/or SCCM/MECM.
- Knowledge of Windows OS deployment, patching, software distribution and device compliance.
- Understanding of device enrollment, configuration profiles, Group Policy and endpoint policies.
- Experience troubleshooting application installation, policy synchronization and endpoint connectivity.
- Knowledge of BitLocker, encryption policies and endpoint configuration baselines.
- Understanding of ITIL processes, incident management and SLA-driven operations.
- Experience with ServiceNow or equivalent ITSM platforms.
- Basic PowerShell scripting skills for endpoint troubleshooting and administration.
- Experience in enterprise production support and global operational environments.

Preferred Skills & Qualifications:

- Microsoft MD-102 or equivalent endpoint management certification.
- Experience with Windows Autopilot and Intune/SCCM co-management.
- Knowledge of application packaging, driver and firmware deployment.
- Exposure to Microsoft Entra ID, conditional access and identity integration.
- Experience with endpoint analytics, compliance reporting and automation.
- Familiarity with enterprise monitoring and endpoint management tools.

## Key Competencies

Endpoint Administration | Microsoft Intune | SCCM/MECM | Windows OS Management | Autopilot | Patch Management | Software Deployment | Device Configuration & Compliance | BitLocker | PowerShell | Incident Resolution | ITIL Operations | Escalation Management | Global 24x7 Operations

## Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

## About Gruve

## Company Overview
- **One-liner**: Gruve provides AI-native cybersecurity, infrastructure, and data services that help enterprises deploy and secure AI at scale.
- **Entity Type**: Private (Series A, Seed stage)
- **Headquarters**: Redwood City, California, United States
- **Founded**: 2024
- **Founders**: Tarun Raisoni (CEO, Co-Founder)

## Core Business
- **Industry**: IT Services and IT Consulting; AI Security & Infrastructure
- **Target Customers**: Large enterprises (B2B), including those in regulated industries requiring private AI deployment and advanced security operations.
- **Mission / Purpose**: Enable scalable, secure, and measurable AI execution in production by delivering an AI-native approach to enterprise services.

## Products & Services
- **PulseAI**: A private AI infrastructure platform that enables enterprises to deploy generative AI on-premises, in the cloud, or in hybrid environments – production-ready in under two weeks. (SaaS/infrastructure)
- **AI SOC**: An AI-driven Security Operations Center that combines AI detection, automated investigation, and intelligent response to improve security team efficiency and reduce risk. (Managed service/SaaS)
- **Digital Forensics & Incident Response**: Structured methodologies for preserving evidence, investigating incidents, and accelerating recovery. (Service)
- **Enterprise AI Transformation Services**: Consulting and implementation services including data science, Kubernetes SRE, forward deployment engineering, and AI solution architecture. (Professional services)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: USD $57.5 million (across Seed and Series A rounds)
- **Key Investors**: Mayfield Fund (lead in Series A), Xora Innovation (lead in prior round)
- **Notable Acquisitions**: SecurView (July 2024), NetServ (September 2024), Lumos (October 2024)
- **Growth Signals**: 120.3% YoY employee growth (from ~134 to 413 employees); operations across 9 countries; featured in Cybersecurity Insiders on AI agent governance.

## Competitive Advantages
- **AI-Native Architecture**: Unlike legacy stacks built for static software, Gruve designs for dynamic AI workloads (probabilistic decisions, context retrieval, autonomous actions).
- **Speed to Scale**: Claims 500MW+ of distributed edge AI inference capacity and a 30% cost advantage over alternatives.
- **Integrated Security & AI**: Combines private AI infrastructure (PulseAI) with an AI-powered SOC, covering the entire lifecycle from deployment to defense.
- **Talent & Expertise**: Team draws from top firms (Cisco, IBM, Infosys) and includes deep Kubernetes, data science, and cybersecurity specialists.

## Strategic Focus
- **Private AI Deployment**: Helping enterprises keep AI workloads on their own infrastructure to maintain data ownership, governance, and security.
- **AI Security Governance**: Developing solutions to govern AI agents as a new attack surface, as highlighted in their recent thought leadership.
- **Global Expansion**: Operating in 9 countries (US, India, South Korea, UAE, Singapore, Japan, Saudi Arabia, Germany, Canada) with plans to scale further.
- **Partner Ecosystem**: Working closely with hyperscalers (noted VP of Hyperscaler Solutions) and achieving Red Hat advanced tier partner status.

## Why Work Here
- **High Growth Environment**: Headcount more than doubled in the past year, offering rapid career progression and the chance to shape a young company.
- **Culture of Trust**: Core values include giving trust from day one, constructive feedback, and a championship mindset.  
- **Global & Remote-Friendly**: Offices in 4 countries (US, India, Singapore, UAE) and remote roles posted; a distributed team with cultural diversity.
- **Learning & Impact**: Mentorship programs, opportunities to lead innovative projects in AI and security, and the ability to work on cutting-edge infrastructure.
- **Notable Perks**: Focus on career development, knowledge sharing, and a "people-first" approach.

## Sources
1. [gruve.ai – Company homepage](https://gruve.ai/)
2. [gruve.ai – About Us](https://gruve.ai/about-us/)
3. [gruve.ai – Life at Gruve](https://gruve.ai/life-at-gruve/)
4. [linkedin.com/company/gruveai – LinkedIn Company Page](https://www.linkedin.com/company/gruveai)
5. [job-boards.greenhouse.io/gruve – Careers Page](https://job-boards.greenhouse.io/gruve)

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