--- title: 'Eng Operations and Chief of Staff to the CTO at Nametag' canonical: 'https://feeny.ai/job/eng-operations-and-chief-of-staff-to-the-cto-nametag-ann-arbor-padr98trm5de' type: 'job' last_seen: '2026-10-18' --- # Eng Operations and Chief of Staff to the CTO at Nametag - **Company:** Nametag - **Location:** Ann Arbor, MI - **Work type:** remote - **Posted:** 2026-09-30 - **Last confirmed live:** 2026-10-18 - **Apply:** https://job-boards.greenhouse.io/nametag/jobs/4425500009 ## Job description Eng Operations and Chief of Staff to the CTO Ann Arbor, MI (Hybrid) ## About Nametag Nametag helps companies verify the real person behind high-risk workforce actions, from account recovery to identity checks, before attackers can exploit the gap. Deepfakes, social engineering, and stolen credentials have made "who is actually on the other side of this request?" a critical infrastructure problem. We are building the identity verification and account protection layer companies use to answer that question quickly, securely, and with less friction for real users. ## The Role We're looking for someone to be the operational center of gravity for our engineering organization. This is a blended role. Part of it (about 10%) is classic executive support: calendar, travel, inbox triage, meeting logistics, expenses, and the steady work of protecting a leader's time and attention. Part of it is chief of staff work (about 30%): preparing for meetings that matter, tracking the commitments made in them, chasing the decisions that are stalling, and being a trusted second read on what's actually going on. And part of it is program management for engineering (60%): keeping initiatives visible, running the operating cadence, wrangling tickets and making sure things that were agreed to in a planning meeting still exist three weeks later. What makes this role demanding is the technical context. You don't need to write code, and we're not asking you to. But you will be scheduling around incident response, taking notes in architecture discussions, tracking a compliance audit, and summarizing an engineering status for the exec team. We're also an AI-forward company, and this role should reflect that. A lot of what has historically made this job heavy — drafting, summarizing, reformatting, chasing status — is work that modern tooling handles well. We'd like you to lean on it aggressively so your time goes to judgment and relationships instead of transcription. This role is based in Ann Arbor. Nametag is remote-first overall, but this position works closely enough with our CTO that we want you local, in the office together at least one day a week. ## What You'll Do Engineering program management Run the engineering operating cadence — planning, status, retrospectives — so that it happens consistently and produces something useful. Track initiatives across teams: what's in flight, what's blocked, what's at risk, and who owes what to whom. Coordinate the cross-functional work that has no natural owner, including compliance evidence collection, audit preparation, and recruiting logistics. Maintain the internal documentation and trackers that keep engineering legible to the rest of the company. Chief of staff work Capture decisions and action items, then follow them to completion. A decision nobody tracked is a decision that didn't happen. Prepare briefing material and summaries for internal reviews, board-adjacent material, and cross-functional meetings. Be an early, discreet sounding board. You'll have visibility into sensitive personnel, compensation, and strategic matters, and handling that well is a core requirement. Notice what's being dropped across the organization and raise it before it becomes a problem. Executive support Own the CTO's calendar, making real prioritization decisions rather than just finding open slots. Manage travel, expenses, and the logistics of offsites and team gatherings. Triage inbound requests, route what can be routed, and surface what genuinely needs the CTO. Prepare for meetings in advance: agenda, context, prior commitments, and what a good outcome looks like. Work AI-forward Use AI tooling routinely for drafting, summarizing, meeting notes, and status synthesis. Build repeatable workflows rather than doing the same manual assembly every week. Keep judgment and accuracy yours. The tools draft; you decide what's true and what goes out. ## What We're Looking For Work authorization required: Applicants must be legally authorized to work in the United States for any employer without current or future need for visa sponsorship. Based in or near Ann Arbor, Michigan, and able to be in the office at least one day per week. You do not need to match every bullet. We care most about organization, judgment, and comfort around technical work. - 3+ years in executive support, chief of staff, program or project management, or business operations — ideally some combination. - Exceptional organization and follow-through. You track commitments without being asked to, and things do not fall through you. - Comfort with technical subject matter. You can sit in an engineering discussion, follow it, take notes that are actually useful, and summarize it accurately for a non-technical audience. - Strong written communication. Much of this role is producing clear, brief written material under time pressure. - Sound judgment about confidentiality. You'll handle personnel, compensation, and security-sensitive information routinely. - Comfort with startup ambiguity — shifting priorities, undefined processes, and problems that are yours because you noticed them. - Fluency with modern software tooling and a genuine appetite for using AI assistance in daily work. Bonus Points - Experience supporting a technical executive — CTO, VP Engineering, or similar. - Experience in a software or security company. - Program or project management experience with engineering teams specifically. - Experience with compliance or audit coordination, such as SOC 2. - Recruiting coordination experience. - Experience building internal process or documentation from scratch rather than inheriting it. ## What We Value - High ownership. You see what needs doing and do it. - Technical judgment. You make systems simpler, safer, and easier to operate. - Speed with care. We move quickly because attackers move quickly, but we do not cut corners on trust or security. - Kindness and integrity. Trust starts with how we work with each other. ## Compensation Nametag is a founding member of the Open Imperative and is committed to pay equity in technology. Final compensation is based on role, level, skills, experience, and education. Your recruiter or hiring manager can share more during the process. Culture and Benefits Nametag is a remote-first team with regular in-person time to stay connected.Nametag is a remote-first team with regular in-person time to stay connected. This role is the local exception — Ann Arbor based, in office at least weekly. - Quarterly team offsites - Flexible schedules - Meaningful equity ownership - Comprehensive medical, dental, and vision benefits - Flexible paid time off - New computer hardware and equipment ## About Nametag ## Company Overview - **One-liner**: Nametag is a workforce-grade identity verification platform that uses cryptography, biometrics, and AI to protect accounts from deepfakes, social engineering, and account takeover. - **Entity Type**: Private (startup) – has completed at least two funding rounds (Venture Round in 2021 and a Funding Round in 2023), but the specific series stage is not publicly disclosed. - **Headquarters**: Seattle, Washington, United States (with a physical office in the Capitol Hill neighborhood) - **Founded**: 2020 - **Founders**: Aaron Painter (CEO) and Ross Kinder (CTO) ## Core Business - **Primary industry**: Cybersecurity / Identity Verification (Computer and Network Security) - **Target customers**: B2B; security-conscious enterprises in healthcare, insurance, financial services, social media, software, and higher education; also serves high-risk customer scenarios. - **Mission or purpose statement**: “We’re on a mission to protect every account on the internet.” ## Products & Services - **Deepfake Defense™ Identity Verification Engine**: Proprietary combination of spatial liveness detection (Spatial Selfie™), Adaptive Document Verification™, and Cryptographic Attestation™ to detect and prevent AI-generated deepfakes, presentation attacks, and injection attacks. - **Workforce Identity Verification**: SaaS solution for employee onboarding, secure account recovery, and helpdesk verification. Integrates with Microsoft Entra ID, Okta, Duo by Cisco, Cloudflare, ServiceNow, Beyond Identity, Greenhouse, OneLogin, Zendesk, Workday, and more. - **Customer Identity Verification**: Extends the same workforce-grade verification to customer-facing support channels (voice, chat, email) to prevent account takeovers and reduce fraud. - **Employee Onboarding**: Automated new-account provisioning that stops threat actors from infiltrating during hiring and provisioning processes. - **Self-Service & Agent-Assisted Solutions**: Branded microsites and integrated workflows for password/MFA resets and ticket resolution, reducing IT support costs. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding – two rounds raised (2021 Venture Round and 2023 Funding Round), each with 1 investor. Specific amounts are not publicly available. - **Notable Investors/Partners**: Investor names are not disclosed. Strategic integration partners include Microsoft Entra ID, Okta, Duo by Cisco, Cloudflare, ServiceNow, Beyond Identity, Greenhouse, OneLogin, Zendesk, Workday. - **Growth Signals**: Headcount grew 36.7% year-over-year to 33 employees. LinkedIn followers increased 53.8% year-over-year. Trusted by world leaders in healthcare, insurance, financial services, and software. Rolled out Self-Service Account Recovery tool targeting AI-generated deepfake attacks. ## Competitive Advantages - **Deepfake Defense™** – Proprietary next-gen identity verification engine that uses spatial liveness detection (Spatial Selfie™) to effectively counter AI-generated deepfakes and presentation attacks. - **Cryptographic Attestation™** – Cryptographically signed digital signatures prevent injection attacks and ensure data integrity. - **Reusable, Un-loseable Identity** – Users can reverify with just a selfie; identity persists even when changing devices, with no app download required. - **Privacy-Preserving Architecture** – Designed to exceed data protection standards, with customizable privacy and security controls. - **Omni-channel & Meta-layer** – Connects across IAM, SIEM, ITSM, and HRIS systems, enabling automated self-service and agent-assisted verification from any support channel. ## Strategic Focus - **Protecting accounts in the age of AI-powered impersonation** – Expanding coverage against deepfakes, social engineering, and hiring fraud. - **Reducing IT support costs** – Through self-service password/MFA resets and automated verification that offloads helpdesk tickets. - **Expanding enterprise trust** – Winning security-conscious customers in highly regulated industries (healthcare, finance, insurance). - **Growing integration ecosystem** – Building out the meta-layer across identity infrastructure providers. ## Why Work Here - **Remote-First Culture** – Team spread across Seattle, Ann Arbor, Denver, Oakland, Boston, NYC, and DC. Aligned meetings across time zones; no water-cooler exclusivity. - **In-Person Connection** – Quarterly team off-sites (often outside Seattle) to build camaraderie and collaborate in person. - **Benefits & Equity** – Competitive salary, stock options, comprehensive health (medical, dental, vision), flexible time off, 401(k) with employer match, new computer hardware/equipment. - **Diversity & Inclusion** – Emphasizes diverse backgrounds and perspectives, with an inclusive environment and integrity-driven decision-making. - **Growth Opportunity** – Transitioning from stealth to a well-known brand; employees work directly with experienced leaders and shape the team’s success. - **Open Roles** (as of search date): Enterprise Account Executive, Enterprise Solutions Engineer, Senior Software Engineer (Backend/Full Stack), Senior GRC Analyst, Technical Customer Engineer, Channel Partnerships Manager, Principal Software Engineer. ## Sources 1. [getnametag.com](https://getnametag.com/) 2. [getnametag.com/about](https://getnametag.com/about) 3. [getnametag.com/careers](https://getnametag.com/careers) 4. [linkedin.com/company/getnametag](https://www.linkedin.com/company/getnametag) 5. 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