---
title: 'Engagement Manager - Copenhagen at Legora'
canonical: 'https://feeny.ai/job/engagement-manager-copenhagen-legora-copenhagen-ej0p6thrjxk3'
type: 'job'
last_seen: '2026-11-06'
---

# Engagement Manager - Copenhagen at Legora

- **Company:** [Legora](https://feeny.ai/companies/legora)
- **Location:** Copenhagen, Denmark
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/legora/d43c0032-0fa5-4e7c-90de-1d4bba181016

## Job description

## About Us

Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar.

Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes.

2,100+ customers across 80+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $200M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI, Graceview, Cadastral, and Wexler.

We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law.

Joining Legora means three things.

- We lean in: ownership over titles, outcomes over intentions.
- We fight for excellence: high standards, direct, ego-free feedback.
- We grow together: as a team and with our customers.

Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place.

## What You’ll Do

You'll own the post-sale motion end-to-end for a large portfolio of law firms and corporate legal teams across our EMEA scaled portfolio. Specifically, you will:

- Improve the scaled adoption playbook: the tech-led onboarding, enablement, and change-management motions and target outcomes for how our scale customers adopt Legora and transform the way they work.
- Execute against that playbook, sequencing automated touchpoints and interventions from initial rollout to firm-wide adoption and adapting as the client's needs and Legora's capabilities evolve.
- Facilitate strategic touchpoints with your highest stakes accounts, while using one-to-many enablement to surface high-impact opportunities and guide the rest of the portfolio toward maximum value from Legora.
- Drive sustained value through a programmatic operating cadence: templated success plans, one-to-many enablement, scaled training and digital value reviews.
- Manage the health of the portfolio by monitoring adoption and utilization signals in our internal systems to proactively flag and act on risks and growth opportunities.
- Own the commercials for the scaled program end-to-end by running renewal and expansion as repeatable motions informed by exquisite portfolio hygiene, forecasting, and data utilization.
- Orchestrate engagement across cross-functional teams (Product, Legal Engineering, Engineering, Product Marketing, Support) to accelerate client success, maintaining end-to-end portfolio context and coordination.
- Translate scaled customer feedback into action by collaborating closely with Product, Engineering, and Product Marketing to inform roadmap, positioning, and enablement, and to represent the voice of the scaled segment.

## What You Bring

You care deeply about customer outcomes and you know that transformation at scale has to be designed, automated and measured. You're proactive, systems-minded and comfortable making tradeoffs about where to intervene and where to let technology do the work. You take pride in being the reason customers adopt, grow and succeed. We’re looking for:

- A scaled customer success, renewal management, or customer education background, with a demonstrated track record of designing and delivering programs that serve large customer bases.
- Experience building repeatable adoption playbooks and educational programs and delivering them at scale across digital channels.
- 3+ years for Manager, 5+ years for Senior Manager, in scaled or digital customer success, customer operations, account management, or a related field, ideally with exposure to high-growth B2B AI verticals or Legal Tech. Leveling will depend on specific experience and fit for the segment.
- A track record of driving adoption, retention and expansion with a high-volume portfolio of clients.
- Ownership of a commercial number: you have carried GRR and NRR for a portfolio and run renewal and expansion yourself as repeatable motions, hitting the thresholds by leveraging data and automation.
- Technical fluency and systems thinking: you're comfortable configuring and deploying tooling (CS and CRM platforms, AI agents, LMS, data visualization platforms) to deliver outcomes.
- Data fluency and a metrics-driven approach to customer health, forecasting and portfolio strategy at scale.
- Exceptional program, project and prioritization skills; you keep many clients and multi-workstream initiatives moving concurrently.
- Excellent Danish and English communication skills — written, verbal, and interpersonal.
- High EQ: you know when to listen, when to advise and when to act.
- A love of fast-paced, early-stage environments where you help build the playbook, not just follow it.

Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

## About Legora

## Company Overview
- **One-liner**: Legora builds a collaborative AI workspace that empowers legal professionals to review, draft, research, and advise with greater speed and precision.
- **Entity Type**: Private (Series D; total funding $865.6M)
- **Headquarters**: Stockholm, Sweden
- **Founded**: 2023
- **Founders**: Max Junestrand (Co-founder & CEO)

## Core Business
- **Primary industry**: Legal Technology (Legal AI)
- **Target customers**: Law firms and in-house legal teams (B2B/Enterprise)
- **Mission or purpose statement**: "To empower exceptional lawyers" by building the world's first truly collaborative AI for legal work [legora.com/about].

## Products & Services
- **Legora aOS (Agentic Operating System)**: A single platform that connects information, communication, and execution of legal work. Integrates AI agents, monitoring, and workflow tools.
- **Agent**: An end-to-end executor that plans, reviews, and delivers complex legal tasks, allowing lawyers to focus on judgment-intensive decisions.
- **Monitors**: Continuously scans global regulation and surfaces relevant changes.
- **Lists**: Organises legal work from documents and connects AI outputs to workflows.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue of $50.0M (LinkedIn estimate); Total Funding of $865.6M across 5 rounds (Seed, Series A, B, C, D).
- **Notable Investors/Partners**: Accel, Bessemer Venture Partners, ICONIQ, General Catalyst, Benchmark, Redpoint, Y Combinator. Recent Series D (April 2026, $600M) included 23 investors.
- **Growth Signals**: 352 employees (+528.8% YoY); 1,000+ customers in 30+ markets; acquired Qura and Walter. Active job postings up 1308% year-over-year (169 open roles).

## Competitive Advantages
- **Deep legal domain AI**: Purpose-built for legal workflows rather than general-purpose LLMs.
- **Security & compliance**: ISO 27001, ISO 42001, SOC 2 Type II, GDPR, HIPAA certified – critical for law firm adoption.
- **Agentic approach**: End-to-end execution of complex legal work, reducing non-billable hours by an average of 30%.

## Strategic Focus
- **Building the "OS for legal work"** – a single system connecting information, communication, and execution.
- Expanding globally with offices in 16 countries (US, UK, Australia, India, Denmark, etc.).
- Deepening AI governance (ISO 42001) to maintain trust and regulatory readiness.

## Why Work Here
- **Culture**: Values include "lean in," "fight for excellence," "grow together," and "curiosity and clarity." Emphasis on transparency, speed, and real impact over hierarchy [legora.com/careers].
- **Work environment**: Highly collaborative – "collaboration isn’t a process, it’s our foundation" [legora.com/about]. Hybrid/office presence likely given multiple locations; exact policy not specified.
- **Engineering focus**: Roles span software engineering, AI, site reliability, and product design. Hiring process includes a case presentation and a final interview with the CEO.
- **Perks**: Not explicitly detailed, but employer rating is 4.4/5 (Work-Life: 4.5, Compensation: 5.0, Culture: 4.4, Career: 4.4) from 9 reviews on LinkedIn.

## Sources
1. [Legora Careers Page](https://legora.com/careers)
2. [Legora Official Site](https://legora.com/)
3. [Legora About Page](https://legora.com/about)
4. [Legora LinkedIn Company Page](https://www.linkedin.com/company/wearelegora)

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