---
title: 'Engagement Manager (Expert Data Services) at Office Hours'
canonical: 'https://feeny.ai/job/engagement-manager-expert-data-services-office-hours-san-francisco-j1vqg94c10wn'
type: 'job'
last_seen: '2026-09-10'
---

# Engagement Manager (Expert Data Services) at Office Hours

- **Company:** Office Hours
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/office-hours/5020fdd6-317a-4973-a74c-af0565605b89

## Job description

## About us

Office Hours is an on-demand expert network that connects leading organizations with trusted experts across various knowledge domains. Experts earn income by sharing their knowledge through advisory work, projects, and AI model training. Our platform handles the complexities behind the scenes— screening, compliance, scheduling, and payments—so knowledge sharing stays focused on meaningful insights and real impact. We’re a hyper-growth and profitable company, quickly expanding our expert network, launching new offices, and new products. We are headquartered in San Francisco, with offices in Brooklyn and Bangalore. Our customers include the fastest-growing digital health companies, technology companies, institutional investment firms, consulting firms and AI Labs. We are backed by top marketplace investors and operators of companies like DoorDash, Airbnb, Affirm..

## What We Believe

Human knowledge is the world’s most valuable asset. And yet, despite being more interconnected than ever, most knowledge still remains stuck in our heads, inaccessible and underutilized. Our vision is to make human knowledge easily accessible and infinitely scalable by building tools for the new age knowledge economy.

## About the role

As an Engagement Manager, you will own the execution and delivery of high-impact AI data generation and model improvement projects in healthcare and clinical domains. You'll work closely with customers and internal teams to ensure projects are delivered with high quality, speed, and reliability. We're hiring across a range of seniority levels for this role. More senior Engagement Managers will take on greater ownership of commercial outcomes and customer strategy, while more junior hires will focus on driving day-to-day execution. Across all levels, this role offers growing exposure to customer strategy and commercial decision-making, with commercial and leadership skills expected to develop over time — and already demonstrable in more senior candidates.

## What you’ll do

- Own a book of business, with accountability for revenue, margin, retention, and expansion.
- Lead end-to-end creation and delivery of advanced AI model training datasets.
- Coordinate distributed teams of clinical and life sciences experts.
- Maintain high quality standards through strong guidelines and QA processes.
- Improve operational systems to increase speed, quality, and consistency.
- For senior candidates: Own deal scoping, pricing, and expansions planning.
- For senior candidates: Own day-to-day customer relationships with foundation model companies, leading life sciences organizations, and research labs and act as a trusted partner.

## What you bring

- 2–6 years owning outcomes in human data operations, consulting, strategy, or other fast-paced operationally heavy roles.
- Strong executor who enjoys owning complex projects end-to-end.
- Comfortable working with demanding, technical customers.
- Detail-oriented and quality-focused, especially in regulated environments.
- Clear, structured communicator across technical and non-technical audiences.
- Able to operate independently with accountability and urgency.
- We expect commercial acumen and leadership to grow with experience in this role, candidates at the senior level of this role should already demonstrate these skills.

## Why Office Hours

Work directly with frontier AI teams, build deep execution skills, and take on a large mandate with plenty of opportunities to drive impact.

- Execution ownership: Own delivery and project execution on a $XXM book of business, communicating updates and owning client outcomes.
- Commercial ownership (senior candidates): Own commercial outcomes on a $XX book of business, owning P&L for your team.
- Frontier customers: Work directly with foundation model companies, life sciences technology leaders, and top research labs.
- High impact: Your work will impact care quality and clinical outcomes, and accelerate the development of novel drugs.
- Career acceleration: Build the skills to become a GM, Head of Ops, or leader of a major business line.

## Benefits + Perks

- Competitive salary and equity
- Medical, dental, and vision coverage
- 401(k)
- Monthly wellness and fitness stipend
- Paid time off policy, along with company holidays
- Annual company off-sites (Tahoe, Mendocino, Mexico City, San Diego, Park City)
- Parent-friendly policies, remote flexibility, and paid family leave

Join our team and help everyone realize the true power of what they know! Pay Transparency Notice: Full-time offers include salary, target equity, and benefits Base: $130,000–$180,000 with aggressive performance-based bonus This is a hybrid role, in our New York or San Francisco office 3 days per week. Don’t meet every single requirement? Studies have shown that some candidates, especially underrepresented groups such as women and people of color, are less likely to apply to jobs unless they meet every single qualification. At Office Hours we believe in building a diverse and inclusive workplace, so if you’re excited about this role but don’t meet every qualification in the job description, we still encourage you to apply. You could still be the right candidate for this or other roles at Office Hours!

## About Office Hours

## Company Overview
- **One-liner**: Office Hours operates a marketplace platform that connects professionals seeking paid consultations and surveys with companies and organizations needing expert insights.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Not publicly disclosed

## Core Business
- Primary industry: Expert Network / Knowledge Marketplace
- Target customers: B2B — primarily venture capital firms, consulting firms, and startups seeking specialized industry perspectives
- Mission: "To help everyone realize the true value of their knowledge" by building tools for the knowledge-sharing economy [officehours.com](https://officehours.com/)

## Products & Services
- **Expert Consultations**: Paid 30-60 minute virtual calls where professionals share domain expertise with clients from leading tech and life sciences organizations.
- **Paid Surveys**: 5-30 minute online surveys that experts can complete on their own schedule.
- **Model Training / RLHF**: Opportunities for experts to help train cutting-edge AI models through data labeling, RLHF, and expert evaluation [officehours.com](https://officehours.com/).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding — $5.0M (Seed Round, February 2021) [leadiq.com](https://leadiq.com/c/office-hours/5fb343f14133a8a89a43eb9e)
- **Notable Investors/Partners**: Backed by top marketplace and business operators including Saar Gur, Marco Zappacosta, Lenny Rachitsky, Jackson Gates, and Aaron Levie [job-boards.greenhouse.io](https://job-boards.greenhouse.io/officehours/jobs/4459251008)
- **Growth Signals**: 
  - 80 employees (+38.9% YoY) [linkedin.com](https://www.linkedin.com/company/office-hours)
  - Operates in 11 countries (including India, Pakistan, Slovenia, Australia, UAE, Spain, Mexico, South Africa, Bangladesh) [linkedin.com](https://www.linkedin.com/company/office-hours)
  - 35,000+ experts in the network across industry, academia, and research [officehours.com](https://officehours.com/)
  - Top experts earn $28,000+ average annually [officehours.com](https://officehours.com/)
  - 19 active job postings (+375% YoY growth in job listings) [linkedin.com](https://www.linkedin.com/company/office-hours)

## Competitive Advantages
- **Verified Expert Network**: Curated marketplace of thousands of vetted professionals across technology, software, and healthcare, providing high-quality, actionable insights.
- **Dual-Sided Platform**: Serves both high-value enterprise clients (VCs, consultancies, startups) and individual experts, creating strong network effects.
- **Flexible Engagement Models**: Offers both live consultations and asynchronous surveys, lowering the barrier for expert participation.
- **AI Training Angle**: Leverages expert knowledge for RLHF and model training, tapping into the growing AI data market.

## Strategic Focus
- Scaling the expert network globally (expanding into India, LATAM, and other regions).
- Deepening relationships with top-tier venture capital and consulting firms.
- Building out the AI model training and evaluation vertical as a new revenue stream.
- Growing headcount aggressively — job postings surged 375% year-over-year, signaling a major growth phase [linkedin.com](https://www.linkedin.com/company/office-hours).

## Why Work Here
- **Culture**: Described as a "builder" culture with three core values centered around building and ownership [linkedin.com](https://www.linkedin.com/company/office-hours).
- **Work Model**: Hybrid — employees work from physical offices in San Francisco (HQ) and New York City, with some remote flexibility [builtin.com](https://builtin.com/company/office-hours).
- **Benefits**:
  - Competitive salary & stock options
  - Healthcare, dental, and vision coverage
  - Wellhub membership (free gym/wellness network)
  - 15 days PTO + 1 additional day per year of tenure
  - Company retreats (Tahoe, Maui, Mendocino, Mexico City)
  - Generous parental leave and paid family leave
  - Paid sick days and paid holidays [job-boards.greenhouse.io](https://job-boards.greenhouse.io/officehours/jobs/4459251008) [builtin.com](https://builtin.com/company/office-hours)
- **Engineering Culture**: Actively hiring for Full Stack and Senior Full Stack Engineers, indicating a growing tech team.
- **Global Team**: 11 countries represented, offering a diverse, international work environment.

## Sources
1. [Office Hours Website](https://officehours.com/)
2. [Built In - Office Hours Careers, Perks + Culture](https://builtin.com/company/office-hours)
3. [LinkedIn - Office Hours Company Page](https://www.linkedin.com/company/office-hours)
4. [Greenhouse - Office Hours Jobs Page](https://job-boards.greenhouse.io/officehours/jobs/4459251008)
5. [LeadIQ - Office Hours Company Overview](https://leadiq.com/c/office-hours/5fb343f14133a8a89a43eb9e)

## Other roles at Office Hours

- [IT Operations Lead](https://feeny.ai/job/it-operations-lead-office-hours-san-francisco-7y11jtmw5vhy) — San Francisco, CA
- [Director of People Operations](https://feeny.ai/job/director-of-people-operations-office-hours-san-francisco-fq01gs5by3va) — San Francisco, CA
- [Founding Head of Marketing](https://feeny.ai/job/founding-head-of-marketing-office-hours-san-francisco-574td196pswd) — San Francisco, CA
- [Senior Accounting Manager](https://feeny.ai/job/senior-accounting-manager-office-hours-san-francisco-18x8jszwvg11) — San Francisco, CA
- [Software Engineer- Benchmarking](https://feeny.ai/job/software-engineer-benchmarking-office-hours-san-francisco-f1dgf1heytvr) — San Francisco, CA / New York, NY
- [Client Solutions Associate, New York](https://feeny.ai/job/client-solutions-associate-new-york-office-hours-new-york-rdjx0p75s251) — New York, NY
- [Software Engineer, Full Stack](https://feeny.ai/job/software-engineer-full-stack-office-hours-san-francisco-tayp4ed4y2qm) — San Francisco, CA
- [Client Solutions Associate, San Francisco](https://feeny.ai/job/client-solutions-associate-san-francisco-office-hours-san-francisco-hdpqryrwb4a3) — San Francisco, CA
- [Senior Software Engineer, Search & Discovery](https://feeny.ai/job/senior-software-engineer-search-discovery-office-hours-san-francisco-yr5aymv33pf3) — San Francisco, CA / New York, NY
- [Senior IOS Engineer](https://feeny.ai/job/senior-ios-engineer-office-hours-san-francisco-fybme07qnfy7) — San Francisco, CA / New York, NY