---
title: 'Engagement Manager, Global Public Sector at Scale AI'
canonical: 'https://feeny.ai/job/engagement-manager-global-public-sector-scale-ai-doha-m2zqqq7xchg1'
type: 'job'
last_seen: '2026-09-09'
---

# Engagement Manager, Global Public Sector at Scale AI

- **Company:** Scale AI
- **Location:** Doha, Qatar
- **Posted:** 2025-08-05
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/scaleai/jobs/4593823005

## Job description

About the team:

Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most rapidly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work outside of the United States. There are three core types of work involved:

- Building custom AI applications for government
- Providing high-quality training data for research institutions building LLMs from scratch
- Partnerships, upskilling, and advisory

About the role:

As the Engagement Manager, you will be responsible for establishing deep customer and prospect relationships, proactively identifying opportunities where Scale can build custom AI applications  to improve lives for citizens and residents, overseeing the execution to ensure timelines are met and/or communicated effectively,  interfacing with premier research institutions to discuss how Scale can best support them, and partnering with organizations who are looking to train and educate people on how to use AI, AI safety, and more.

You and your team will work closely with the business development and go-to-market team, the product  and engineering execution teams, and various customers and prospects to ensure success.

The ideal candidate has a nose for value and opportunity, is highly personable and can build relationships with all types of stakeholders, is an excellent communicator, is highly organized, and has a demonstrated track record of high-achievement. They are naturally empathetic and excel at building long-term relationships through diligent problem-solving and thoughtful, strategic discussions.

The blend of customer engagement, operations, and business development to drive our most important outcomes makes this a unique and exciting role at the heart of one of Scale's most exciting growth businesses.

You will:

- Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities
- Partner with clients to understand their most pressing problems and brainstorm how Scale can best help
- Manage the long-term health of clients by identifying and preempting areas of risk or concern
- Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly
- Collaborate with the operational and engineering execution teams to track delivery and timelines
- Review, track and improve operational performances and be obsessed with continuous improvement
- Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing
- Have proficiency in reading, writing, and speaking in Arabic

Ideally you'd have:

- 7+ years of total work experience, with experience in consulting or as a technical program management role in industry
- Experience at a consulting firm or a leading tech company
- A proven track record in B2B client facing roles and expanding client relationships
- Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers
- Great cross-functional experience and collaborative ability
- Excellent verbal and written communications
- A track record of structured, analytics-driven problem solving
- A history of diligence and organization across multiple work streams
- An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
- Analytical, planning, and process improvement capability

PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's [Know Your Rights poster](https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) for additional information.

We comply with the United States Department of Labor's Pay Transparency provision.

PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our [privacy policy](https://scale.com/legal/privacy) for additional information.

## About Scale AI

## Company Overview
- **One-liner**: Scale AI provides high-quality data, RLHF, model evaluations, and full-stack AI infrastructure to help enterprises and governments build, deploy, and oversee reliable AI systems.
- **Entity Type**: Private (49% non‑voting stake owned by Meta Platforms as of June 2025; total funding $1.6B across eight rounds)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2016
- **Founders**: Alexandr Wang, Lucy Guo (Wang left in June 2025; current CEO is Jason Droege)

## Core Business
- **Primary industry**: AI infrastructure, data annotation, large language model (LLM) evaluation, enterprise AI deployment
- **Target customers**: B2B – Enterprise and government organizations; also serves leading AI labs (e.g., OpenAI, Google DeepMind, Meta, Microsoft, General Motors)
- **Mission**: “Develop reliable AI systems for the world's most important decisions.”

## Products & Services
- **Data at Scale**: High-quality training data, annotations, and RLHF for advanced AI models (SaaS + human-in-the-loop service)
- **Evaluations**: Rigorous model evaluations, benchmarking, and red‑teaming to measure and improve AI performance (service)
- **Applied AI**: Full‑stack AI systems that help enterprises and governments build, deploy, and oversee reliable AI (SaaS + consulting)
- **Safety, Evaluation and Alignment Lab**: Research arm focused on LLM alignment and safety (internal R&D; also co‑created the “Humanity's Last Exam” benchmark)
- **Subsidiaries**: Remotasks (computer vision and autonomous vehicle data labeling), Outlier (LLM data annotation)

## Market Standing
- **Valuation**: $29B (as of 2025 – cited on scale.com)
- **Key Metric**: Total Funding – $1.6B (including the $14B Meta investment that acquired a 49% non‑voting stake in June 2025)
- **Notable Investors/Partners**: Meta Platforms (49% owner), with commercial customers including Google, Microsoft, Meta, General Motors, OpenAI, and Time. Also works with U.S. and Qatari governments.
- **Growth Signals**:
  - Headcount: Scale.com cites “1,000+” employees; LinkedIn reports 3,751 employees (+32.1% YoY).
  - 90% of the world’s leading generative AI model builders are powered by Scale.
  - 15 billion human decisions used to train AI models; $1 billion paid to contributors globally.
  - Active job postings: 284+ (as of July 2025), with strong hiring in enterprise engineering, AI agents, and solutions roles.

## Competitive Advantages
- **Data moat**: Scale’s proprietary Data Engine and access to millions of human‑annotated decisions create high‑quality training data that competitors cannot easily replicate.
- **Trust & adoption**: Used by 90% of leading GenAI builders; runs private benchmarks for the most ambitious AI companies.
- **Government credibility**: Direct contracts with the U.S. Department of Defense and international governments (e.g., Qatar) – a high‑barrier entry point.
- **Full‑stack offering**: From raw data annotation to LLM evaluation and end‑to‑end applied AI deployment, Scale covers the entire AI lifecycle.
- **Research leadership**: In‑house Safety, Evaluation and Alignment Lab; co‑creator of the “Humanity's Last Exam” benchmark.

## Strategic Focus
- **Enterprise GenAI agents**: Ramping up “AgentOps” and “Frontier Agents” engineering teams (many open roles in SF, NY, London, Budapest).
- **Healthcare & life sciences**: Hiring dedicated GTM leaders and AI strategists for healthcare vertical.
- **International expansion**: Growing offices in London, Budapest, Mexico City, and Washington DC.
- **Safety and alignment**: Continued investment in red‑teaming, model evaluations, and government‑focused AI safety contracts.

## Why Work Here
- **Mission‑driven**: “Develop reliable AI systems for the world’s most important decisions” – directly shaping frontier AI capabilities.
- **Compensation & benefits**: Comprehensive health, dental, vision, mental health services; generous PTO; annual learning & development stipend; parental leave; ERGs; guest‑friendly offices with happy hours, game nights, book clubs.
- **Engineering culture**: Credos such as “Write the Market,” “Find the 20%,” “Earn Customer Love,” and “Quality is Our Cheat Code” emphasize impact over effort, customer obsession, and structured thinking.
- **Growth trajectory**: Rapid headcount growth (+32%), major Meta investment, and expansion into new verticals signal a company in high‑growth mode.
- **Flexible work**: Offices in SF, NY, London, Budapest, Mexico City, DC; the careers page highlights “flexible environment,” though specific remote/hybrid policy is not explicitly stated.

## Sources
1. [scale.com](https://scale.com/about)
2. [scale.com](https://scale.com/)
3. [scale.com/careers](https://scale.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/scaleai)
5. [greenhouse.io](https://job-boards.greenhouse.io/scaleai)

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- [Technical Program Manager, Public Sector (Boston, MA)](https://feeny.ai/job/technical-program-manager-public-sector-boston-ma-scale-ai-boston-wj77hekbnzxd) — Boston, MA
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