--- title: 'Engagement Manager at PeopleGrove' canonical: 'https://feeny.ai/job/engagement-manager-peoplegrove-remote-jxhmgj06zamr' type: 'job' last_seen: '2026-09-07' --- # Engagement Manager at PeopleGrove - **Company:** PeopleGrove - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-20 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/peoplegrove/23b3f99c-dde1-4805-9c83-aefbb7ec7ad7 ## Job description The Engagement Manager works directly with campus administrators to put account strategy into action. You're the day-to-day partner for a portfolio of institutions: running office hours, suggesting new ways to use the platform, and making sure the tools your clients rely on are being utilized the way their institution needs them to be. You know the PeopleGrove products inside and out, and you use that knowledge to help clients get real value out of their investment. This position requires approximately 15% travel. Client Engagement & Adoption - Build and implement a scalable engagement strategy that fosters user adoption and engagement for your portfolio of clients. - Host meetings and office hours for your portfolio of clients to inform and coach on product usage and best practices aligned with strategy set with the client strategist. - Provide engagement suggestions to clients based on their usage patterns and goals. - Monitor product usage and proactively flag opportunities to expand or deepen adoption. - Run one-on-one meetings to review progress toward goals and surface new needs for key accounts. - Build and execute get-well plans for accounts showing signs of disengagement. Product Expertise - Learn and maintain deep knowledge of the PeopleGrove platforms, including new features as they release. - Translate platform capabilities into tactical recommendations tied to individual client goals. - Educate client administrators on the features and functionality relevant to their use case. Relationship Building - Build trusted relationships with the day-to-day client administrators and champions at each institution. - Understand each client's goals well enough to tie platform usage back to their institutional priorities. Client Health Management - Track adoption and engagement metrics across your portfolio. - Identify and recruit referenceable clients for webinars, testimonials and more. - Use platform usage data to identify risk early and adjust outreach accordingly. - Report account status and trends to your Client Strategist. Cross-Functional Collaboration - Serve as the voice of the client admin inside PeopleGrove, sharing feedback with Support and CS Leadership. - Partner with your Client Strategist to execute each account's annual strategy. - Participate in customer education efforts such as webinars, workshops, and the PeopleGrove Admin Community. ## Qualifications ## Experience - 3+ years of experience in higher education, nonprofit, or SaaS customer success. - Familiarity with the PeopleGrove platform, ideally as an admin user, is a plus. ## Skills - Comfortable discussing platform strategy and diving into technical detail, all with the same client. - Self-starter who strives to become a platform super-user. - Strong written and verbal communication skills. - Organized, able to manage a portfolio of clients and competing deadlines. - Critical thinker with a customer-first approach. - Proficient in Microsoft Office, Salesforce, ChurnZero, or similar CRM tools. Education - Bachelor's degree or equivalent experience. ## Perks & Benefits - Competitive salary + annual bonus - Flexible PTO and hybrid/remote work options - Full medical, dental, and vision coverage - 401K with generous company match + financial planning - Company-paid life and disability insurance - Collaborative and purpose-driven culture ## About Us As the trusted leader in student and alumni lifecycle engagement, clinical and non-clinical experiential education and career readiness, PeopleGrove+CORE Higher Education Group helps colleges and universities drive real outcomes. With a combined focus on meaningful engagement and simplifying the complexities of clinical and non-clinical experiential learning, the company partners with institutions to prepare students for career success and beyond. Leveraging over 16 years of industry leadership and a dedicated team of over 100 professionals, PeopleGrove+CORE offers innovative software solutions to scale and optimize a wide range of programs. This includes mentorship, career readiness, competency tracking, and seamless student placement and progress monitoring in clinical settings. The platform is designed to meet the demands of programs of all sizes, from those with ten students to tens of thousands. At the center of our mission is the belief that career success is built on meaningful experiences and human connection. By pairing AI-powered tools with high-touch engagement, they empower institutions to personalize, streamline, and scale their efforts. This creates lasting value for students, alumni, and the communities they serve by anchoring the student journey in the power of experience, connection, and support. ## About PeopleGrove ## Company Overview - **One-liner**: PeopleGrove is a Career Access Platform that partners with universities to provide mentorship, networking, career exploration, and experiential learning tools, helping students build social capital and succeed in their careers. - **Entity Type**: Private (backed by The Riverside Company; acquired CORE Higher Education Group in 2024) - **Headquarters**: Warwick, Rhode Island, USA (post-merger); also has offices in San Francisco, Wilmington, and Arlington, with remote employees in India, Canada, Ireland, and Germany - **Founded**: 2015 - **Founders**: Not publicly disclosed ## Core Business - **Primary industry**: Education technology (EdTech) – higher education software - **Target customers**: B2B – colleges, universities, and academic programs (500+ institutional partners, 750+ unique programs supported) - **Mission statement**: “To drive outcomes through meaningful engagement & experiential education by empowering colleges and universities to deliver value, prove impact, and ensure institutional effectiveness across the student and alumni lifecycle.” ## Products & Services PeopleGrove offers a unified product suite that covers the entire learner lifecycle, from enrollment to alumni engagement: - **PeopleGrove Platform (Career Access Platform)**: AI-powered smart career network that recommends Mentorship, Networking, Career Exploration, and Job Connections. Designed to help students (especially those without existing networks) build social capital. - **CORE Product Suite (formerly CORE Higher Education Group)**: Tools for managing clinical and non-clinical experiential education, including scheduling, tracking, compliance, and accreditation reporting. Widely used by nursing, pharmacy, health sciences, and other programs. - **Enrollment Yield Solutions**: Personalized engagement to boost enrollment and reduce summer melt. - **Student Retention Tools**: Scalable academic and emotional support resources. - **Alumni Engagement Platform**: Grow alumni participation and strengthen donor pipelines. - **Mentorship & Career Readiness**: Connect students with alumni and industry mentors using AI matching. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metrics**: - **Annual Revenue**: $3.8M (pre-merger figure per LinkedIn; likely higher after integration) - **Total Funding**: $13.6M (across 6 funding rounds) - **Users**: 20+ million users across the country - **Institutional Partners**: 500+ (including 60% of US News Top 100 Universities) - **User Retention**: 96% retention rate, 5/5 average rating from user interactions - **Headcount**: ~250 employees (post-merger); 43.1% YoY growth (pre-merger) - **Notable Investors / Partners**: The Riverside Company (portfolio company) - **Growth Signals**: Merged with CORE Higher Education Group in 2024 and rebranded as one company; launched a unified website and product suite; expanded into clinical program management across 98% of key US clinical programs. ## Competitive Advantages - **Comprehensive lifecycle coverage**: The only platform that spans enrollment, student success, experiential learning, career readiness, alumni engagement, and mentorship in one integrated suite. - **Deep clinical education focus**: 98% of key clinical programs in the US use PeopleGrove/CORE – a strong moat in the healthcare education vertical. - **AI + human connection**: AI-powered matching and automation reduce administrative burden while maintaining the human element of mentorship and networking. - **High user satisfaction**: 96% retention rate and 5/5 average rating indicate strong product-market fit and user love. - **Private equity backing**: Riverside Company provides capital and strategic support for aggressive growth. ## Strategic Focus - **Integration and unification**: Combining the best of PeopleGrove and CORE into a single platform with deeper cross-product workflows. - **Accreditation and outcomes**: Helping institutions prove program effectiveness, meet accreditation standards, and improve student preparedness. - **Expanding into new academic programs**: Leveraging the clinical vertical to move into behavioral sciences, education, and other health sciences. - **AI-driven efficiency**: Continuing to invest in AI to automate scheduling, compliance, and matching, saving institutions time (e.g., 10 hours saved per week reported by users). ## Why Work Here - **Remote-first culture**: Work from anywhere in the US or India; flexible PTO and generous leave policies. - **Comprehensive benefits**: Premium healthcare (medical, dental, vision in the US), 401K, retirement plan, wellness benefits (Headspace, Gympass, Ginger, Omada), Employee Assistance Program. - **Travel and bonding**: Opportunities for team offsites and company-wide gatherings. - **Culture**: “Curiosity is rewarded and the unknown is embraced” – emphasis on growth, learning, and mission-driven work in education. - **Employee ratings**: 4.2/5 on LinkedIn (34 reviews), with high work-life balance (4.5), compensation (4.0), culture (4.0), and career growth (3.9). - **Impact**: Directly helps institutions drive enrollment, student success, and alumni impact – meaningful work for those passionate about education. ## Sources 1. [peoplegrove.com – Careers page](https://www.peoplegrove.com/about/careers/) 2. [peoplegrove.com – Main site](https://www.peoplegrove.com/) 3. [builtin.com – Company profile](https://builtin.com/company/peoplegrove) 4. [linkedin.com – PeopleGrove company page](https://linkedin.com/company/peoplegrove) 5. [businesswire.com – Merger announcement](https://www.businesswire.com/news/home/20251216671056/en/PeopleGrove-and-CORE-Higher-Education-Group-Rebrand-as-One-Company-Launch-Unified-Website-and-Product-Suite) ## Other roles at PeopleGrove - [Corporate Controller](https://feeny.ai/job/corporate-controller-peoplegrove-remote-nnpyjw3sahv2) - [Contract & Billing Operations Manager](https://feeny.ai/job/contract-billing-operations-manager-peoplegrove-remote-157fb5ny9b4m) - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-peoplegrove-remote-x7dhqdv8gsw6) - [Client Strategist](https://feeny.ai/job/client-strategist-peoplegrove-remote-gxycfrk1efbw) - [Lead Product Manager](https://feeny.ai/job/lead-product-manager-peoplegrove-remote-8rx6vx7perq7) - [Product Operations Manager](https://feeny.ai/job/product-operations-manager-peoplegrove-remote-9ez9md4qms0n) - [Implementation Manager](https://feeny.ai/job/implementation-manager-peoplegrove-remote-dw6f3dztzxe9) - [Product Success Specialist (Remote)](https://feeny.ai/job/product-success-specialist-remote-peoplegrove-mumbai-523q8r38q89d) — Mumbai, India - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-peoplegrove-remote-e7zkky7dy5xy) - [Client Success Manager](https://feeny.ai/job/client-success-manager-peoplegrove-remote-zptdcb7267qg)