--- title: 'Engagement Manager at Reply' canonical: 'https://feeny.ai/job/engagement-manager-reply-atlanta-4z2hwjasrwzs' type: 'job' last_seen: '2026-09-15' --- # Engagement Manager at Reply - **Company:** Reply - **Location:** Atlanta, GA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.lever.co/reply/36bcceb7-b05b-48ab-84a7-bb76eae849b5 ## Job description Sagepath Reply is a full-service digital marketing and technology company driven by purpose and fueled by passion to make a difference in how humans interact with technology in a more effective and efficient way. Our clients consist of Fortune 1000 companies across several industries, and we help guide them through digital transformation with the belief that even the smallest detail can make a big difference in making a connection with users and driving conversion and ROI. Our services include digital marketing, user experience, creative, development, and optimization with high-level partnerships with Optimizely and Kentico. As an Engagement Manager, you will be responsible for leading the day-to-day project management and account management for our clients, ensuring projects are delivered successfully and meet client goals and end-user needs. You will build trusted client relationships, manage project scope, timelines, budgets, teams, and deliverables, and serve as a key point of contact throughout the engagement. You will work closely with Directors and Business Unit leads to support overall account strategy, identify opportunities to add value, and contribute to long-term client growth, with opportunities to take on greater strategic responsibility as you develop. You should have a strong digital background, excellent project management skills, and a consultative, collaborative approach to problem-solving. ## Responsibilities Serve as a primary day-to-day client contact, building strong relationships, providing project-level guidance, and partnering with Directors and Business Unit leads on broader account strategy and client needs. Effectively manage full project lifecycles, creating and maintaining detailed project plans and status reports in accordance with Sagepath’s SDLC process. Clearly communicate scope, tasks, milestones, timelines, status, risks, dependencies, and resource needs. Support account and project financial management, including tracking budgets, forecasting, resource utilization, and identifying potential risks or variances. Lead SCRUM ceremonies including backlog refinement, standup, sprint planning, and retrospectives. Coordinate cross-functional delivery teams across UX, design, analytics, marketing, QA, and development to ensure alignment, manage dependencies, and deliver against SOW commitments. Maintain client documentation and knowledge repositories (e.g., SharePoint, account artifacts, project history). ## About Reply Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles. ## About Reply ## Company Overview - **One-liner**: Reply is a global digital services, technology, and consulting company that designs and implements innovative solutions based on cutting-edge technologies. - **Entity Type**: Public (listed on Borsa Italiana; ticker: REY – based on general knowledge; not explicitly confirmed in the provided sources) - **Headquarters**: Turin, Italy - **Founded**: 1996 - **Founders**: Not mentioned in provided sources (knowledge of Mario Rizzante as founder is not verifiable from the search results) ## Core Business - **Primary industries**: IT and digital consulting, technology services, cloud computing, generative AI, digital transformation, systems integration, and business process innovation. - **Target customers**: B2B, primarily enterprise and large organisations across sectors such as insurance, automotive, manufacturing, financial services, and the public sector. - **Mission statement**: "We make innovation happen." (as stated on the official company profile) Also framed as: “Leading innovations. Using the latest technologies.” ## Products & Services - **Reply Model Factory**: An industrial-grade "production line" for creating enterprise-ready generative AI models. - **Digital Consulting & Systems Integration**: Strategic and creative consulting combined with technology implementation to deliver actionable solutions across industries. - **Industry-specific Solutions**: Specialised companies within the Reply network, such as: - **Storm Reply**: Cloud-native business intelligence and migration services (e.g., supporting BMW’s migration to cloud-native BI with AWS). - **e\*finance Wealth Management Reply**: Quantitative observatories and wealth management analytics for financial institutions. - **CRM & CX Services**: Recognised as a Leader in the Gartner MQ for CRM and CX Services. ## Market Standing - **Valuation/Market Cap**: Not disclosed in the provided sources. - **Key Metric**: Not annual revenue (not provided); the most reliable public metric is headcount: **17,200+ employees across 16 countries** and **over 100 companies worldwide**. - **Notable Investors/Partners**: - **AWS** (via Storm Reply partnership) - **BMW** (cloud migration project) - **Unipol** (generative AI innovation in insurance) - **TIME & Statista** named Reply one of the “World’s Best Companies in Sustainable Growth 2026” - **Growth Signals**: - AUM in e\*finance Wealth Management Reply increased by **~€98 billion (+11%)** year-on-year as of Q3 2025. - Active AI/cloud projects with major enterprises. - Commitment to **Net Zero by 2030** and sustainability leadership. ## Competitive Advantages - **Decentralized network model** – a group of over 100 specialised companies enables agility, deep vertical expertise, and entrepreneurial culture at scale. - **Security of a corporate group with a startup mindset** – employees get the financial stability of a large firm with creative, flat organisational dynamics. - **Strong innovation culture** – active use of cutting-edge technologies (generative AI, cloud, IoT, digital media) and internal events like Reply XChange and hackathons. - **Global diversity and talent density** – employees from over 110 nations, small international teams, and an emphasis on continuous learning. - **Sustainability commitment** – a public Net Zero 2030 goal and recognition for sustainable growth strengthen brand and hiring appeal. ## Strategic Focus - **Generative AI at scale** – expanding offerings like the Reply Model Factory to help industries industrialise AI. - **Cloud-native transformation** – supporting enterprise migrations to cloud and modern BI platforms (e.g., the BMW/AWS project). - **Industry innovation** – tailoring digital solutions for insurance, finance, automotive, manufacturing, and other sectors. - **Sustainability and long‑term growth** – aligning digital transformation with ethical standards and environmental impact reduction (Net Zero 2030). ## Why Work Here - **Work environment**: “Creative like a startup. Secure like a corporate group.” - **Organisation design**: Flat hierarchy, open-door policy, small international teams, and a collaborative, trust-based culture. - **Innovation opportunities**: Hackathons, Reply XChange, code challenges, and creative competitions are part of internal life. - **Diversity & inclusion**: Employees from over 110 nations; diversity is explicitly valued. - **Perks & community**: Local fitness groups, afterwork meetups, newcomer city tours, and social activities. - **Learning and growth**: Ambassador programme for university students, hands-on use of the latest technologies, and a culture of excellence and speed. - **Recruitment process transparency**: Reply uses AI tools to support application reviews and identify potential inconsistencies, but confirms that final hiring decisions are made by humans. ## Sources 1. [reply.com – Company Profile](https://www.reply.com/en/company-profile) 2. [reply.com – Homepage](https://www.reply.com/en) 3. [jobs.lever.co – Reply Lever Careers](https://jobs.lever.co/reply) 4. [reply.com – About Careers](https://www.reply.com/en/about/careers) 5. [reply.com – Careers US](https://www.reply.com/en/about/careers/us) ## Other roles at Reply - [AI/Machine Learning Intern](https://feeny.ai/job/ai-machine-learning-intern-reply-detroit-area-9t7gs9z9c62r) — Detroit Area, MI - [Data Engineer - GenAI](https://feeny.ai/job/data-engineer-genai-reply-chicago-s8d903eqgrhy) — Chicago, IL - [SAP Engagement Manager](https://feeny.ai/job/sap-engagement-manager-reply-chicago-yfnh6ddsse8w) — Chicago, IL - [SAP Engagement Manager](https://feeny.ai/job/sap-engagement-manager-reply-atlanta-4cgrraaxberw) — Atlanta, GA - [Senior Data Platform Engineer](https://feeny.ai/job/senior-data-platform-engineer-reply-seattle-3rqeyzpz1bmh) — Seattle, WA - [Senior Media Manager](https://feeny.ai/job/senior-media-manager-reply-atlanta-307d60mfgm4t) — Atlanta, GA / Kansas City, MO / Philadelphia, PA - [Product Owner – Identity & Access Management (IAM)](https://feeny.ai/job/product-owner-identity-access-management-iam-reply-chicago-pk4ntpmvbem2) — Chicago, IL - [Product Owner – Identity & Access Management (IAM)](https://feeny.ai/job/product-owner-identity-access-management-iam-reply-atlanta-6cqjvt091a7j) — Atlanta, GA - [Social Network Intern](https://feeny.ai/job/social-network-intern-reply-chicago-3ftbe0xyv2f3) — Chicago, IL - [Business Manager](https://feeny.ai/job/business-manager-reply-seattle-yhm6x0ftbqaq) — Seattle, WA