---
title: 'Engagement Manager, SMB at Metaview'
canonical: 'https://feeny.ai/job/engagement-manager-smb-metaview-london-7maeamtw4xge'
type: 'job'
last_seen: '2026-09-14'
---

# Engagement Manager, SMB at Metaview

- **Company:** Metaview
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-15
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/Metaview/8e857bb1-bc1b-4b55-b894-df07d273284f/application

**Skills:** AI, Customer Success, Sales, RevOps, Data Analysis, Change Management

> The Engagement Associate serves as a bridge between customers, product, and sales to drive AI adoption and retention. This role involves onboarding SMB and mid-market clients, managing account health, and shaping customer success strategies to ensure long-term impact.

## Job description

Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by [Siadhal](https://www.linkedin.com/in/siadhal/)and [Shahriar](https://www.linkedin.com/in/s16h/) after their experiences scaling Uber and Palantir, we've raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We're growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times. It's still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We're looking for people seeking the hardest, most fulfilling work of their lives.

How we work: Four principles guide us:

- Velocity. Optimize for rate of learning. Take action, get feedback, get better.
- Hospitality. Sweat the experience. Delight customers, candidates and colleagues, even when it’s inconvenient.
- Transparency. Public unless private. Share context openly within the company so people and agents can take initiative.
- End-to-end. Deliver outcomes, not tasks. Step beyond your job description and see the work through.

The role:

- Be the bridge between Customers, Product, and Sales; helping turn insights into impact.
- Support AI adoption by guiding change management and workflow transformation.
- Play a foundational role in building out a new function at a category-defining AI startup.
- Shape your career by learning Engagement from the ground up at Metaview.

We’re leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, we're looking for an Engagement Manager to help our SMB customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact. You’ll play a key role in guiding SMB customers through change management, enabling AI adoption at scale, and surfacing insights that sharpen our product and go-to-market strategies.

What you'll do:

- Onboard like a pro: Deliver high-impact onboarding for new SMB customers, ensuring a smooth ramp and quick path to value.
- Drive product adoption at scale: Use data to proactively identify and engage customers, helping them unlock key features.
- Own account health: Track usage to detect risk, balancing higher-touch engagements with a scaled approach.
- Solve problems fast: Jump in to support users when issues arise, coordinating with technical teams as needed.
- Systematize what works: Help design and refine a scalable approach to Customer Success that supports thousands of users.
- Champion the customer voice: surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging.

You:

- 2+ years’ experience in a customer/stakeholder-facing role. Maybe you’ve founded your own business, or are coming from a background in Consultancy, Customer Success, Sales, RevOps, or something similar.
- A fluency and innate curiosity surrounding AI. This goes beyond chatbots - what have you built and how are you weaving it into your everyday workflows to act as a force multiplier.
- You get energised by meeting new people and spread that energy to them through your approach.
- A confident communicator. Our customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting.
- You understand what it's like to be in a revenue-driving position - you know the pressures, the pace, and what it takes to hit targets.
- A love for experimenting and trying new ideas without fear of iterating and failing.
- Our brand is intelligent, low-bs, authentic and deeply customer-oriented. As a champion for our brand, you’ll need to be these things too.
- Sharp, systematic, resilient, and motivated to win.

What’s in it for you:

- Part of our founding Engagement team: a phenomenal platform for accelerated career growth.
- Optimising value from the best product in a new category that already generates a ton of customer love.
- Generous salary and equity in a Series B rocketship growing 5x YoY.
- All the benefits you expect and more.

## About Metaview

## Company Overview
- **One-liner**: Metaview builds AI agents that automate and augment the hiring process, from sourcing and screening to interviewing and reporting, for world-class recruiting teams.
- **Entity Type**: Private (Series B)  
- **Headquarters**: London, United Kingdom  
- **Founded**: 2018  
- **Founders**: Siadhal Magos and Shahriar Tajbakhsh  

## Core Business
- **Primary Industry**: AI-native recruiting software / talent acquisition technology  
- **Target Customers**: B2B – recruiters, hiring managers, and talent teams at fast‑growing startups and Fortune 500s (e.g., Brex, Affirm, Deel, ElevenLabs, Airtable)  
- **Mission**: Re‑engineer hiring with AI at the core, making it radically more efficient and precise  

## Products & Services
Metaview offers a suite of five integrated AI products designed to cover the full hiring workflow:

- **[Notetaker](https://support.metaview.ai/get-started/what-is-metaview)**: Automatically captures interview conversations and generates structured, customisable notes – freeing recruiters to focus on candidates.  
- **[Sourcing](https://www.metaview.ai/)**: An always‑on AI sourcing agent that continuously searches for high‑fit candidates and handles outreach with a tone tuned to the company’s voice.  
- **[Application Review](https://www.metaview.ai/)**: Reviews every inbound application against role criteria, surfaces the strongest matches, and explains why – reducing manual sifting.  
- **[Reports](https://www.metaview.ai/)**: A customisable reporting engine that surfaces trends (e.g., salary expectations, AI fluency) to power talent strategy.  
- **[Job Posts](https://support.metaview.ai/get-started/what-is-metaview)**: Instantly drafts and maintains job descriptions based on intake calls and requirements.  

Additionally, Metaview launched **fillmore**, an autonomous AI coworker that finds, outreaches, and schedules screening calls without human intervention.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed  
- **Key Metric**: Total funding raised – **$50.8 M** ([LinkedIn](https://www.linkedin.com/company/metaview-technologies)) across four rounds; latest Series B in June 2025 led by Google Ventures. Annual revenue estimated at **$3.1 M** (2025 data).  
- **Notable Investors & Partners**: **Google Ventures** (led Series B), **Plural** (led Series A), **Fly Ventures**, **Village Global**, **Vertex Ventures**  
- **Growth Signals**:  
  - Headcount grew **114 % YoY** to 62 employees, with active job postings up **76.9 %** ([LinkedIn](https://www.linkedin.com/company/metaview-technologies))  
  - Over **2 million conversations** captured; **92 % of users** report better hiring decisions ([metaview.ai](https://www.metaview.ai/careers))  
  - Operates in 7 countries (UK, US, France, India, Canada, Malaysia, Netherlands)  

## Competitive Advantages
- **AI‑Native, End‑to‑End Platform**: Unlike point‑solution note‑takers, Metaview’s agents share a single context layer across the entire hiring workflow – from sourcing to reporting.  
- **Enterprise‑Grade Guardrails**: Full audit trails, compliance alerts, and configurable rules that keep AI aligned with company policies.  
- **Velocity‑First Culture**: The company embraces speed as a compounded advantage, shipping raw and iterating fast – enabling rapid feature development.  
- **Top‑Tier Backing**: Backed by Google Ventures and other elite funds, providing strategic credibility and recruiting network.  

## Strategic Focus
- **Agentic Recruiting**: Transitioning from a note‑taking tool to an autonomous platform where AI agents proactively source, screen, engage, and schedule candidates.  
- **Expanding the AI Coworker**: Continued investment in autonomous agents like *fillmore* that handle complete recruitment loops without human hand‑offs.  
- **Deepening Enterprise Context**: Building shared knowledge layers so recruiters, hiring managers, and AI agents stay aligned on criteria and candidate evaluations.  

## Why Work Here
- **High‑Growth Stage**: With $50 M+ in funding, 114 % headcount growth, and a clear product‑market fit, Metaview offers the thrill of scaling a category‑defining platform.  
- **AI at the Core**: Engineers and operators get to work on cutting‑edge LLM applications that touch every part of the hiring process.  
- **Culture of “Velocity That Compounds”**: The company prizes fast learning, focused work, and shipping product quickly – ideal for those who thrive in a high‑ownership, low‑bureaucracy environment.  
- **Global & Remote‑Friendly**: Teams spread across the UK, US, France, India, Canada, Malaysia, and Netherlands; roles range from in‑office to remote.  
- **Impactful Mission**: Every feature directly helps teams hire better – a leverage point many employees find deeply rewarding.  

## Sources
1. [metaview.ai – Careers page](https://www.metaview.ai/careers)  
2. [metaview.ai – Homepage](https://www.metaview.ai/)  
3. [LinkedIn – Metaview Technologies](https://www.linkedin.com/company/metaview-technologies)  
4. [support.metaview.ai – What is Metaview](https://support.metaview.ai/get-started/what-is-metaview)  
5. [jobs.gv.com – Metaview at GV](https://jobs.gv.com/jobs/metaview)

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