--- title: 'Engagement Manager, SMB at Metaview' canonical: 'https://feeny.ai/job/engagement-manager-smb-metaview-san-francisco-8qxfbbnn9sr4' type: 'job' last_seen: '2026-09-14' --- # Engagement Manager, SMB at Metaview - **Company:** Metaview - **Location:** San Francisco, CA - **Compensation:** $100k–$125k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-04-01 - **Last confirmed live:** 2026-09-14 - **Apply:** https://jobs.ashbyhq.com/Metaview/3efdf40c-9971-4a93-a00a-5c0f4f30ab5a/application **Skills:** Customer Success, Sales, Consultancy, RevOps, Data Analysis, Onboarding > The Engagement Associate drives customer success for Metaview's AI recruiting platform by guiding SMB and mid-market customers through onboarding, adoption, and retention. This role involves managing account health, surfacing insights to shape product strategy, and collaborating with Product and Sales teams to ensur... ## Job description Metaview is an AI company focused on recruiting. We build AI agents that help world-class companies hire with radically more speed and precision. We automate the toil, and augment the human for companies like Brex, Affirm, Deel, ElevenLabs, and Airtable. Founded by [Siadhal](https://www.linkedin.com/in/siadhal/) and [Shahriar](https://www.linkedin.com/in/s16h/) after their experiences scaling Uber and Palantir, we’ve raised over $50m from top-tier investors. Most recently, Google Ventures led our series B. We’re growing 5x YoY, our customers are raving fans of the product, and our story has been covered in Fortune, Forbes, TechCrunch, and The Times. It’s still day 0: Now is the time to re-engineer how work gets done with AI at the core, and our toughest challenges still lie ahead. We’re looking for people seeking the hardest, most fulfilling work of their lives. ## How we work Four principles guide us: - Velocity. Optimize for rate of learning. Take action, get feedback, get better. - Hospitality. Sweat the experience. Delight customers, candidates and colleagues, even when it’s inconvenient. - Transparency. Public unless private. Share context openly within the company so people and agents can take initiative. - End-to-end. Deliver outcomes, not tasks. Step beyond your job description and see the work through. ## The role We’re leading the way in building a new category of product and have successfully onboarded thousands of companies and tens of thousands of users already. With rapid expansion, we're looking for an Engagement Manager to help our SMB customers transform their hiring workflows with AI, driving adoption, retention, and long-term impact. You’ll play a key role in guiding SMB customers through change management, enabling AI adoption at scale, and surfacing insights that sharpen our product and go-to-market strategies. Key ownership areas: - Onboard like a pro: Deliver high-impact onboarding for new SMB customers, ensuring a smooth ramp and quick path to value. - Drive product adoption at scale: Use data to proactively identify and engage customers, helping them unlock key features. - Own account health: Track usage to detect risk, balancing higher-touch engagements with a scaled approach. - Solve problems fast: Jump in to support users when issues arise, coordinating with technical teams as needed. - Systematize what works: Help design and refine a scalable approach to Customer Success that supports thousands of users. - Champion the customer voice: surface key trends and collaborate with Product and Sales to shape the roadmap and sharpen GTM messaging. ## What you bring - 2+ years’ experience in a customer/stakeholder-facing role. This could be in Consultancy, Customer Success, Sales, RevOps, or similar. - You get energised by meeting new people and spread that energy to them through your approach. - A confident communicator. Our customers need to feel like they are embarking on a journey with a partner who will guide them through the AI revolution and explain how it will impact recruiting. - A love for experimenting and trying new ideas without fear of iterating and failing. - Our brand is intelligent, low-bs, authentic and deeply customer-oriented. As a champion for our brand, you’ll need to be these things too. - Sharp, systematic, resilient, and motivated to win. - Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. ## Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $100,000 - $125,000. ## What we offer - The best co-workers you’ll ever have, in an environment that fosters cohesion, collaboration, and performance. - Supreme rate-of-learning as we re-orient how the world works with AI. - High compensation, through cash and equity. - All the benefits you’d expect and more. ## About Metaview ## Company Overview - **One-liner**: Metaview builds AI agents that automate and augment the hiring process, from sourcing and screening to interviewing and reporting, for world-class recruiting teams. - **Entity Type**: Private (Series B) - **Headquarters**: London, United Kingdom - **Founded**: 2018 - **Founders**: Siadhal Magos and Shahriar Tajbakhsh ## Core Business - **Primary Industry**: AI-native recruiting software / talent acquisition technology - **Target Customers**: B2B – recruiters, hiring managers, and talent teams at fast‑growing startups and Fortune 500s (e.g., Brex, Affirm, Deel, ElevenLabs, Airtable) - **Mission**: Re‑engineer hiring with AI at the core, making it radically more efficient and precise ## Products & Services Metaview offers a suite of five integrated AI products designed to cover the full hiring workflow: - **[Notetaker](https://support.metaview.ai/get-started/what-is-metaview)**: Automatically captures interview conversations and generates structured, customisable notes – freeing recruiters to focus on candidates. - **[Sourcing](https://www.metaview.ai/)**: An always‑on AI sourcing agent that continuously searches for high‑fit candidates and handles outreach with a tone tuned to the company’s voice. - **[Application Review](https://www.metaview.ai/)**: Reviews every inbound application against role criteria, surfaces the strongest matches, and explains why – reducing manual sifting. - **[Reports](https://www.metaview.ai/)**: A customisable reporting engine that surfaces trends (e.g., salary expectations, AI fluency) to power talent strategy. - **[Job Posts](https://support.metaview.ai/get-started/what-is-metaview)**: Instantly drafts and maintains job descriptions based on intake calls and requirements. Additionally, Metaview launched **fillmore**, an autonomous AI coworker that finds, outreaches, and schedules screening calls without human intervention. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding raised – **$50.8 M** ([LinkedIn](https://www.linkedin.com/company/metaview-technologies)) across four rounds; latest Series B in June 2025 led by Google Ventures. Annual revenue estimated at **$3.1 M** (2025 data). - **Notable Investors & Partners**: **Google Ventures** (led Series B), **Plural** (led Series A), **Fly Ventures**, **Village Global**, **Vertex Ventures** - **Growth Signals**: - Headcount grew **114 % YoY** to 62 employees, with active job postings up **76.9 %** ([LinkedIn](https://www.linkedin.com/company/metaview-technologies)) - Over **2 million conversations** captured; **92 % of users** report better hiring decisions ([metaview.ai](https://www.metaview.ai/careers)) - Operates in 7 countries (UK, US, France, India, Canada, Malaysia, Netherlands) ## Competitive Advantages - **AI‑Native, End‑to‑End Platform**: Unlike point‑solution note‑takers, Metaview’s agents share a single context layer across the entire hiring workflow – from sourcing to reporting. - **Enterprise‑Grade Guardrails**: Full audit trails, compliance alerts, and configurable rules that keep AI aligned with company policies. - **Velocity‑First Culture**: The company embraces speed as a compounded advantage, shipping raw and iterating fast – enabling rapid feature development. - **Top‑Tier Backing**: Backed by Google Ventures and other elite funds, providing strategic credibility and recruiting network. ## Strategic Focus - **Agentic Recruiting**: Transitioning from a note‑taking tool to an autonomous platform where AI agents proactively source, screen, engage, and schedule candidates. - **Expanding the AI Coworker**: Continued investment in autonomous agents like *fillmore* that handle complete recruitment loops without human hand‑offs. - **Deepening Enterprise Context**: Building shared knowledge layers so recruiters, hiring managers, and AI agents stay aligned on criteria and candidate evaluations. ## Why Work Here - **High‑Growth Stage**: With $50 M+ in funding, 114 % headcount growth, and a clear product‑market fit, Metaview offers the thrill of scaling a category‑defining platform. - **AI at the Core**: Engineers and operators get to work on cutting‑edge LLM applications that touch every part of the hiring process. - **Culture of “Velocity That Compounds”**: The company prizes fast learning, focused work, and shipping product quickly – ideal for those who thrive in a high‑ownership, low‑bureaucracy environment. - **Global & Remote‑Friendly**: Teams spread across the UK, US, France, India, Canada, Malaysia, and Netherlands; roles range from in‑office to remote. - **Impactful Mission**: Every feature directly helps teams hire better – a leverage point many employees find deeply rewarding. ## Sources 1. [metaview.ai – Careers page](https://www.metaview.ai/careers) 2. [metaview.ai – Homepage](https://www.metaview.ai/) 3. [LinkedIn – Metaview Technologies](https://www.linkedin.com/company/metaview-technologies) 4. [support.metaview.ai – What is Metaview](https://support.metaview.ai/get-started/what-is-metaview) 5. [jobs.gv.com – Metaview at GV](https://jobs.gv.com/jobs/metaview) ## Other roles at Metaview - [Account Executive, Enterprise (Remote Midwest)](https://feeny.ai/job/account-executive-enterprise-remote-midwest-metaview-united-states-v1ve10rqm5wn) — United States - [Product Engineer, New Products](https://feeny.ai/job/product-engineer-new-products-metaview-san-francisco-rwwzn5kas2ns) — San Francisco, CA - [Product Engineer](https://feeny.ai/job/product-engineer-metaview-san-francisco-3new9xy4169j) — San Francisco, CA - [Software Engineer, Product](https://feeny.ai/job/software-engineer-product-metaview-san-francisco-mtqd1kvnqrqe) — San Francisco, CA - [Full Stack Product Engineer](https://feeny.ai/job/full-stack-product-engineer-metaview-san-francisco-dpetarwbh1pw) — San Francisco, CA - [Implementation Specialist](https://feeny.ai/job/implementation-specialist-metaview-london-g3cchgj1jy6d) — London, United Kingdom - [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-metaview-san-francisco-c5fnhp1xme2y) — San Francisco, CA - [Brand Designer](https://feeny.ai/job/brand-designer-metaview-london-63pkjvs0skq8) — London, United Kingdom - [Events Marketer](https://feeny.ai/job/events-marketer-metaview-san-francisco-pvz37ezrsed7) — San Francisco, CA - [Finance Manager](https://feeny.ai/job/finance-manager-metaview-london-7j7wm6qs1wvp) — London, United Kingdom