---
title: 'Engagement Manager at Terac'
canonical: 'https://feeny.ai/job/engagement-manager-terac-san-francisco-3dres95zra71'
type: 'job'
last_seen: '2026-09-12'
---

# Engagement Manager at Terac

- **Company:** Terac
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-30
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/terac/b101bb03-ac9e-4997-9b67-232fc928fe08

## Job description

## About Terac

Terac is building the infrastructure for accessing human capability on demand. We are working toward a future where Terac deeply understands:

- What every person is capable of, what they want, and where they can thrive
- What work our customers need completed and what success requires
- What creates a great match between the two

With this understanding, Terac can intelligently allocate human capability to the work where it creates the most value for both our experts and customers. Today, our initial wedge is providing specialized experts for AI training, evaluation, market research, and other expert-driven research. This future was not previously possible. Understanding people and work at this depth required more information and judgment than any organization could reasonably process. As a result, the labor market came to rely on crude proxies: résumés, credentials, applications, interviews, and personal networks. At Terac, we're changing this by making it possible to synthesize thousands of signals about a person’s knowledge, performance, preferences, and potential while developing an equally detailed understanding of the work itself. We place 1,000s of experts per month, pay our experts, on average, over $90/hr. We're a team of 15 based in San Francisco, and we work with many leading research companies.

## About the role

As an Engagement Manager, you will own key customer relationships across application-layer companies, research labs, and enterprise clients, serving as the primary point of contact from evaluation through delivery. You’ll partner closely with technical and business stakeholders to guide training and deployment, resolve issues, and ensure a high-quality customer experience. You’ll work cross-functionally with product, operations, and engineering to manage timelines, support execution, and surface insights that drive account growth. This role also plays a key part in expanding revenue where you will lead commercial processes for new and existing customers and helping leadership identify and unblock growth opportunities in a fast-moving AI environment.

You will:

- Own a robust independent client book with full revenue ownership, identifying upselling and cross selling opportunities in existing relationships
- Bring in new customers, labs, and enterprises to Terac
- Work closely with customer C-levels on strategic cross-agency initiatives
- Forecast revenue growth and help leadership understand how to unblock additional growth opportunities
- Act as the quarterback of the agency account by leveraging cross-functional relationships with Terac teams to bring the best of Terac to our clients
- Provide unique value to our agency partners through trainings, co-hosted events, eng support, and whatever else they need to succeed

You have:

- Experience in a technical partnership or sales role
- A proven track record in enterprise client facing roles and expanding customer relationships
- Excellent verbal and written communications
- Experience at a fast-growth tech startup or top-tier consulting/finance firm
- Great cross-functional experience and collaborative ability

Misc Details

- Compensation: Competitive salary, meaningful equity vested over four years, $10K relocation bonus (for moving to the Bay Area), and an additional $5k housing bonus (if you move within 0.5 miles of our office), Health, Dental, Vision insurance, 401(k) with company match
- Growth opportunities: You're joining Terac at one of the earliest stages and will have an opportunity to shape and grow with the company as a founding member.
- We operate in-person six days per week in our downtown SF office

## About Terac

## Company Overview
- **One-liner**: Terac is building the infrastructure and labor marketplace to connect AI agents and companies with verified human experts on demand.
- **Entity Type**: Private (Seed stage; raised $9M)
- **Headquarters**: San Francisco, California, USA (with hubs in Lisbon, Portugal and São Paulo, Brazil)
- **Founded**: 2025
- **Founders**: Zac Baker (Co-founder & CEO), Jack Blair (Co-founder & CTO)

## Core Business
- **Primary industry/industries**: Labor Marketplace / AI Infrastructure / Human-in-the-Loop Services
- **Target customers**: B2B; AI companies, frontier model labs, enterprises, and research teams that need to source, interview, verify, and pay human experts (e.g., doctors, engineers, lawyers) via API.
- **Mission or purpose statement**: "Build the labor marketplace for the post-AGI future" — to become the default interface between AI systems and human expertise.

## Products & Services
- **Terac Platform (Expert Labor MCP)**: An API-first marketplace that allows any team or AI agent to source, screen, interview, verify, and pay human experts on demand. It functions as a "supply layer for human labor," enabling use cases like sourcing 100 Solidity engineers for data labeling or interviewing 200 EU SMB owners about new regulations. The platform includes an AI moderator for screening and verification.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding — $9M raised.
- **Notable Investors/Partners**: Emergence Capital, SignalFire, Audacious Ventures, Z Fellows.
- **Growth Signals**: Founded in 2025, the company has rapidly grown to a team of ~22 people. It is building in a high-demand space (AI + human data/workforce) and has attracted top-tier investors. The company is actively hiring across 8+ roles in engineering, growth, operations, and marketing.

## Competitive Advantages
- **First-Mover in a Niche**: Focuses on the specific, emerging need for "post-AGI" human labor, positioning itself as infrastructure rather than just a gig platform.
- **Verified Expert Panel**: Curates a panel of verified experts (doctors, engineers, lawyers, etc.) with a built-in AI moderator for screening, differentiating it from general freelance marketplaces.
- **API-First & Agent-Native**: Designed for integration with AI agents and automated workflows, not just human users, making it a critical piece of AI infrastructure.
- **Strong Founding Team**: Backed by experienced founders and a small, high-caliber team (10 people in SF) focused on deep technical challenges (panel quality, voice moderation, marketplace dynamics).

## Strategic Focus
- **Scaling the Panel & Platform**: The immediate priority is to build out the supply side (expert panel) and the platform's capabilities (moderator, verification, agent tooling).
- **Deepening AI Integration**: Making the platform the "default interface" for any AI system that needs to call on human expertise.
- **Hiring Across Functions**: Aggressively hiring founding engineers, account executives, and marketing talent to scale the company from its current 22 people.

## Why Work Here
- **Ground-Floor Opportunity**: As a seed-stage company founded in 2025, early employees will have significant ownership and influence over the product and company culture.
- **Mission-Driven Work**: The company is tackling a "generational shift" in how labor is allocated, offering a compelling narrative for those interested in the future of AI and work.
- **Culture & Team**: Described as a "tight-knit crew in San Francisco that moves fast, sweats the details, and likes being around each other." The team includes engineers, operators, and storytellers.
- **Unique Hiring Process**: Features a paid, week-long work trial to ensure a mutual fit, with full transparency on company metrics (revenue, runway, growth) before an offer is accepted.
- **Compensation & Benefits**: Offers meaningful salary, early-stage equity, comprehensive health/dental/vision coverage, daily meals, relocation support, and team offsites.
- **Work Policy**: Remote-friendly with hubs in San Francisco, Lisbon, and São Paulo. Many roles are listed as San Francisco-based or hybrid.

## Sources
1. [terac.com - Careers](https://terac.com/careers)
2. [terac.com - About](https://terac.com/about)
3. [terac.com - Team](https://terac.com/team)
4. [terac.com - Homepage](https://terac.com/)
5. [terac.com - How We Hire](https://terac.com/blog/how-we-hire-at-terac)

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