---
title: 'Engagement Operations Specialist at Preply'
canonical: 'https://feeny.ai/job/engagement-operations-specialist-preply-barcelona-6kd6vee0m06z'
type: 'job'
last_seen: '2026-10-21'
---

# Engagement Operations Specialist at Preply

- **Company:** [Preply](https://feeny.ai/companies/preply)
- **Location:** Barcelona, Spain
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-21
- **Apply:** https://jobs.ashbyhq.com/preply/b1d677ac-d472-468b-a84e-b0db4ed8ac29

## Job description

We power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. Meet the team! The Supply Engagement team owns how Preply changes tutor behaviour at scale, through three channels: communications, community, and academy. You'll report directly to the Senior Manager of Supply Engagement and be part of a team of six.Some quarters you'll be making already-set plans happen operationally, for example a webinar series, networking event or a contest in the community. Other times, something new lands with no owner yet, and you take it on fully, end to end. Every project exists for one reason: to make tutors happier, help them succeed, or surface what they're telling us so we can improve our product, programs, and policy.

## What you’ll be doing

What you'll be doing:

- Own the operational part of all tutor-facing programs and projects end to end, for example running the annual tutor conference and the team's webinar series: source speakers, coordinate logistics, track what worked
- Drive new engagement projects end to end: From ideation to delivery
- Own the operational side of community activities: contests, awards, and story collections that keep tutors engaged
- Support Academy's LMS migration: coordinating the content shift, reviewing content, and building an AI workflow to speed it up
- Run focus groups, light research and data analysis to improve tutor experience across the channels and Preply
- Set up a reporting cadence that tracks how your programs are performing

The outcomes you'll own:

- Tutor engagement programs that deliver real value to the tutors who take part, across community, learning, and product launches.
- Tutor sentiment and trust: tutors feel motivated and want to keep coming back
- Tutor voice reaching the people who need it, so research and focus groups shape real decisions
- An operational backbone solid enough that the team moves fast and every program lands on time, whatever the scale

## What you need to succeed

- Hands-on experience planning and running complex events or programs that reached thousands of people, inside a team with real stakeholders and dependencies, not a small pilot managed informally
- 5+ years of experience is a reference point, but what matters more: have you actually planned, run, and landed something like this yourself
- Comfortable both executing someone else's plan with precision and taking full ownership of a project that has no plan yet
- Ability to build working trust with a new team fast, repeatedly, without formal authority to fall back on
- Strong stakeholder management and cross-functional collaboration skills, internal teams and external partners
- Analytical skills: comfortable pulling insight from research and focus groups, and using data to measure whether a program actually worked
- Strong written and spoken communication skills, with sharp judgment on tone
- Ability to build AI systems and workflows that replace repetitive manual work

## Nice to Have

- Strong user empathy: you understand how the programs you run affect a tutor's ability to earn and feel supported
- Familiarity with a learning management system such as Docebo, 360Learning, or Thinkific
- Experience in professional development or marketplace environments
- Experience in content creation, including learning content, and content ops.

Why you’ll love it at Preply:

- An open, collaborative, dynamic and diverse culture;
- A generous monthly allowance for lessons on[Preply.com](http://preply.com), Learning & Development budget and time off for your self-development;
- A competitive financial package with equity, leave allowance and health insurance;
- Access to free mental health support platforms;
- Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health;
- The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).

Our Principles

- Care to change the world - We are passionate about our work and care deeply about its impact to be life changing.
- We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience.
- Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters.
- Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen.
- Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently.
- Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions.
- Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks.
- Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference.
- Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made.
- One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress.

Diversity, Equity, and Inclusion [Preply.com](http://Preply.com) is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status.

## About Preply

## Company Overview
- **One-liner**: Preply is a human-led, AI-enabled online language learning marketplace that connects over 100,000 tutors with millions of learners worldwide for personalized 1-on-1 lessons.
- **Entity Type**: Private (Series D – unicorn, $1.2B valuation as of January 2026)
- **Headquarters**: Brookline, Massachusetts, United States (with global hubs in Barcelona, London, Kyiv, and New York)
- **Founded**: 2012
- **Founders**: Kirill Bigai (CEO) and Dmytro Voloshyn (CTO)

## Core Business
- **Primary industry**: Language learning / EdTech
- **Target customers**: B2C (individual learners) and B2B (corporate language training via Preply Business); primarily B2C but growing enterprise segment.
- **Mission or purpose statement**: "Power people’s progress" – combining the flexibility of online learning with personalized lessons from expert tutors to create life‑changing experiences.

## Products & Services
- **Preply Marketplace**: A platform where learners book 1‑on‑1 live lessons with tutors teaching 90+ languages and 120+ subjects. Tutors manage scheduling, payments, and an integrated video classroom.
- **Preply Business**: Corporate language training solution for companies to upskill employees, offering tailored programs and reporting.
- **AI‑Powered Tools**: New‑generation AI‑enhanced tutoring features (including AI‑generated content and adaptive learning tools) designed to supplement human‑led instruction. The company also provides enterprise OpenAI licenses to employees.

## Market Standing
- **Valuation/Market Cap**: $1.2 billion (post‑money after January 2026 Series D) – becoming a unicorn.
- **Key Metric**: Over $100K total funding? Actually total disclosed funding is ~$150M+ (Series A, B, C) plus the $150M Series D. Annual revenue is not publicly available (private company). Key growth metric: 100,000+ tutors across 180 countries.
- **Notable Investors/Partners**: WestCap (led Series D), Owl Ventures, Horizon Capital, Hoxton Ventures, Full In Partners, Diligent Capital Partners, Point Nine Capital (led Seed round).
- **Growth Signals**: 
  - Unicorn status reached in Jan 2026.
  - B2B segment “Preply Business” growing.
  - Completed first employee tender offer in May 2026 to provide early liquidity.
  - CEO Kirill Bigai named EY Entrepreneur Of The Year® 2026 New England Finalist.
  - 700+ employees globally; 62+ nationalities represented.

## Competitive Advantages
- **Network effects**: Large two‑sided marketplace with 100K+ tutors and millions of learners creates a strong moat in the $115B global language learning market.
- **Human‑led + AI‑enabled**: Differentiates from purely self‑study apps (e.g., Duolingo) by combining live human interaction with AI‑powered personalization.
- **Global reach**: Tutors from 180 countries teaching 90+ languages, enabling learners to find native speakers for almost any language.
- **Trust & quality**: Focus on tutor quality and learner progress, with internal engagement surveys showing 86% of employees proud to work at Preply.

## Strategic Focus
- **AI integration**: Deepen AI capabilities to enhance tutoring (content generation, adaptive learning paths) while keeping human interaction central.
- **B2B expansion**: Grow Preply Business as a key revenue driver for corporate language training.
- **Global hub growth**: Strengthen presence in existing hubs (Barcelona, London, Kyiv, New York) and expand into new markets.
- **Talent & culture**: Continue building a people‑first culture with employee liquidity events and strong engagement scores.

## Why Work Here
- **Culture**: Guided by five “Preply principles” (Ambition, Keep Perfecting, Care to Change the World, etc.). 86% of employees are proud to work at Preply (2025 survey); 84% would recommend it as a great place to work.
- **Work model**: Hybrid working model (flexible remote/in‑office). Main office in Barcelona with hubs in New York, London, and Kyiv.
- **Perks**: Competitive salaries, stock options, L&D days, monthly Preply platform allowance, wellness benefit, health insurance, flexible compensation program, after‑work gatherings, offsite events, enterprise OpenAI licenses.
- **Hiring process**: 4 stages – TA chat, interviews with hiring team (may include tech test), a final task (case study / peer programming / deep technical discussion), and a Culture Champion interview.
- **Global team**: 62+ nationalities and 700+ employees, offering a diverse, collaborative environment.

## Sources
1. [Preply Careers](https://preply.com/en/careers)
2. [Preply About Us](https://preply.com/en/about-us)
3. [Preply Homepage](https://preply.com/)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/preply)
5. [Preply LinkedIn](https://www.linkedin.com/company/preply)

## Other roles at Preply

- [Senior Computational Linguist](https://feeny.ai/job/senior-computational-linguist-preply-london-tqzez9tb2jqp) — London, United Kingdom
- [Senior Computational Linguist](https://feeny.ai/job/senior-computational-linguist-preply-barcelona-0e9ess5cce9f) — Barcelona, Spain
- [Senior Computational Linguist](https://feeny.ai/job/senior-computational-linguist-preply-kyiv-xmy5ffzjahva) — Kyiv, Ukraine
- [Digital PR Growth Manager (European Markets)](https://feeny.ai/job/digital-pr-growth-manager-european-markets-preply-barcelona-6sd0pedb2mf4) — Barcelona, Spain
- [Video Editor (Growth/Paid Media)](https://feeny.ai/job/video-editor-growth-paid-media-preply-barcelona-27khp51vh7jd) — Barcelona, Spain
- [SEM Manager](https://feeny.ai/job/sem-manager-preply-barcelona-r966qm31vcr5) — Barcelona, Spain
- [Staff Data Scientist - Paid Marketing Optimization](https://feeny.ai/job/staff-data-scientist-paid-marketing-optimization-preply-london-0s5fggmh3dsc) — London, United Kingdom
- [Staff Data Scientist - Paid Marketing Optimization](https://feeny.ai/job/staff-data-scientist-paid-marketing-optimization-preply-barcelona-xf9wt4cv4nke) — Barcelona, Spain
- [Senior ML Platform Engineer (Agentic Platform)](https://feeny.ai/job/senior-ml-platform-engineer-agentic-platform-preply-barcelona-v6qkay5xesrx) — Barcelona, Spain
- [Senior ML Platform Engineer (GenAI Platform)](https://feeny.ai/job/senior-ml-platform-engineer-genai-platform-preply-london-xb9fh272ezcv) — London, United Kingdom