--- title: 'Engineering Lead at Moonpig' canonical: 'https://feeny.ai/job/engineering-lead-moonpig-manchester-5yssaqjya5q1' type: 'job' last_seen: '2026-09-25' --- # Engineering Lead at Moonpig - **Company:** Moonpig - **Location:** Manchester, United Kingdom - **Work type:** hybrid - **Posted:** 2026-09-24 - **Last confirmed live:** 2026-09-25 - **Apply:** https://jobs.lever.co/moonpig/477401e1-ae9d-47c4-a078-71ab22388eda ## Job description We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles. We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care. We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive. If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷 ## Key Responsibilities - Write clean, high-quality code and remain hands-on with the day-to-day technical delivery of Search initiatives. - Own and develop our backend integration with OpenSearch, alongside the wider team. - Build and maintain scalable, resilient infrastructure using AWS and Terraform. - Build and maintain customer-facing features using technologies including .NET/C#, React, Node.js, TypeScript and GraphQL. - Design, implement and A/B test new features as part of a cross-functional team, using agile principles to scope, track and deliver work. - Build appropriate tests into new development and contribute to the ongoing quality and safety of the codebase. - Collaborate with engineers and data teams to design and deliver AI/ML-driven features using internal ML inference APIs and external LLMs. - Work closely with Product, Design, Data Science and engineering teams to understand priorities, dependencies and how Search contributes to wider initiatives. - Support client teams integrating with our services by providing technical guidance and practical solutions. - Help shape the Search team roadmap with Engineering, Product and Design stakeholders, constructively challenging plans where needed. - Provide delivery estimates, explain the thinking behind them and identify the ongoing engineering work needed to keep our services operating effectively. - Stay closely involved in technical execution, including estimation, planning and backlog refinement. - Help the team make pragmatic technical decisions, including when to build something ourselves and when to use existing solutions. - Create clear communication within and outside the team so dependencies, decisions and delivery plans are understood. - Advocate for the Search team in wider discussions and help communicate its technical context, priorities and constraints. - Support a collaborative environment where engineers have ownership of how they work rather than imposing a preferred process. - Coach and support colleagues, encouraging knowledge sharing and helping build technical capability across the team. - Identify opportunities to improve delivery processes while working with the Senior Engineering Manager to maintain appropriate standards. - Engage with Moonpig’s wider engineering community and champion effective engineering practices across teams. - Provide relevant input and feedback to Engineering Managers on engineers working within your area. About You: - Strong hands-on experience with OpenSearch, Elasticsearch or comparable search-engine technology, with OpenSearch experience particularly valuable for this role. - Strong understanding of how search engines work and how search models rank products. - Understanding of model building and how engineers can build on and integrate with search models. - Strong hands-on software engineering experience, including C#/.NET. - Experience across frontend and backend development. - Experience with some of our wider technology stack, which includes AWS serverless, React, Node.js, TypeScript, GraphQL and Terraform. - Ability to collaborate on complex technical work, contribute to design discussions and deliver high-quality solutions. - Experience working cross-functionally with Product, Design, Data Science and other engineering teams. - Ability to communicate technical topics clearly with both technical and non-technical stakeholders. - Experience planning technical delivery, managing dependencies and providing clear, reasoned estimates. - Comfortable balancing hands-on engineering with wider team and stakeholder responsibilities. - Collaborative leadership style, with the confidence to challenge constructively, listen to different perspectives and advocate for the team. - Interest in coaching others, sharing knowledge and helping engineers develop. - Keen to keep learning new processes, techniques and technologies. - Motivation to take the next step from senior engineering into a broader engineering leadership role. - Experience with serverless, event-driven systems would be beneficial. Our Tech Environment: - OpenSearch - AWS serverless - .NET / C# - React - Node.js - TypeScript - GraphQL - Terraform - GitHub and CI/CD pipelines - Internal ML inference APIs and external LLMs Our Interview Process: - Stage 1: Recruiter Screening Call 15-30mins - Stage 2: Take home tech test - Stage 3: Pairing interview 60-90mins - Stage 4: System design interview 60mins - Stage 5: Final culture/team fit interview 30mins - Offer! 🎉 Please note: Our interview process may vary depending on the specific role, hiring team availability, or other business needs. We aim to keep candidates informed of any changes throughout the process. What's in it for you? We believe in empowering our team to do their best work. Enjoy: 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts. 💆🏽 Wellbeing First: Private healthcare (UK) and mental health support 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working. 📈 Career Growth: Learning allowances, coaching & development programs. Want to know more? Explore our full benefits package: here Check out our podcast, tech blog and product blog to hear more about how we work and what we're building! Our Ways of Working: We trust our colleagues to do what’s right and offer flexibility to support a balance between work and life. At the same time, face-to-face office time is an important and expected part of working at Moonpig Group. We believe regular in-person working supports collaboration, alignment, and effective decision-making. Candidates will have regular and ongoing time working from the office as part of their role, which will be discussed during the recruitment process. Moonpig Group's Commitment to Equality, Diversity, and Inclusivity: At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us. From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we. We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place. We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves. If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so😊 - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter. ## About Moonpig ## Company Overview - **One-liner**: Moonpig Group is a leading online destination for personalised greeting cards, gifts, and flowers, powered by a proprietary data and technology platform. - **Entity Type**: Public (LSE: MOON) - **Headquarters**: London, United Kingdom - **Founded**: 2000 - **Founders**: Nick Jenkins (Moonpig), Stefan Barden (Moonpig) ## Core Business - Primary industry/industries: Online retail, gifting, greeting cards, experiences - Target customers: B2C (individual consumers), primarily in the UK, Netherlands, and expanding into Ireland, Australia, and the US - Mission/purpose statement: "To create better, more personal, connections between people that care about each other." ## Products & Services - **Moonpig (UK)**: The flagship brand offering personalised greeting cards, gifts, and flower bouquets with same-day or next-day delivery. - **Greetz (Netherlands)**: The leading online card and gift platform in the Netherlands. - **Buyagift (UK)**: Digital gift experience platform offering activities, breaks, and experiences. - **Red Letter Days (UK)**: Digital gift experience platform offering a wide range of experiences, from driving days to spa breaks. ## Market Standing - **Valuation/Market Cap**: Market cap of approximately £1.2 billion (FY26). _Note: Market cap fluctuates; verify current value on exchange._ - **Key Metric (Revenue)**: £373.0 million in FY26 (up from £350.1m in FY25), with Adjusted EBITDA of £104.6m (FY25: £96.8m). - **Key Metric (Market Position)**: - 70% market share in the UK online card market — nearly 6x larger than the nearest competitor. - ~65% market share in the Netherlands via Greetz. - Only 15% of all card purchases are online, indicating significant growth runway. - **Notable Investors/Partners**: Moonpig Group is a publicly traded company. Major institutional shareholders include funds like BlackRock, Fidelity, and Baillie Gifford (as of recent filings). - **Growth Signals**: - FY26 revenue growth of 8.6%, marking a second consecutive year of strong growth. - New Markets (Ireland, Australia, US) grew 33% in FY26 to £15.7m. Australia is the primary focus for investment. - Moonpig Plus / Greetz Plus membership grew 29.3% to 1.2m members. - Customer occasion reminder database hit 113m (up 11.2% YoY), with ~40% of orders placed within 7 days of a reminder. - Launched a £65m share buyback program for FY27. ## Competitive Advantages - **Proprietary Data Moat**: Captures nearly 6x more customer data daily than the nearest competitor, with 113m occasion reminders and 374m+ cumulative transactions. Self-learning algorithms drive personalisation and customer retention. - **Asset-Light, High Cash Generation**: A technology platform at heart with an integrated fulfilment network (Tamworth, UK and Almere, Netherlands) that enables high-volume, rapid personalisation and delivery. - **High Customer Loyalty**: Nearly 90% of Moonpig and Greetz revenue comes from existing customers. Plus membership is deepening engagement. - **Structural Market Opportunity**: The online card market is only 15% penetrated, with the market itself remaining large and culturally entrenched. ## Strategic Focus - **Data-Driven Personalisation**: Deepening the use of proprietary data to drive customer frequency and loyalty (e.g., occasion reminders, personalised recommendations). - **Geographic Expansion**: Scaling in Australia, Ireland, and the US as priority markets, with a focus on establishing a repeatable growth model. - **Subscription & Loyalty Programs**: Expanding Moonpig Plus / Greetz Plus membership to lock in recurring revenue and higher lifetime value. - **Sustainability**: Reducing packaging intensity by 10% by 2030, achieving zero waste to landfill at the Tamworth facility, and reducing Scope 1 & 2 emissions. ## Why Work Here - **Data-First Technology Culture**: Moonpig is a "technology platform at heart" with a strong focus on data engineering, analytics, and AI. Roles like Analytics Engineering Lead are central to the business. - **Impact at Scale**: You’d be working on a platform that handles 36m+ orders annually and operates at scale in a market-leading position. - **Hybrid Working**: Roles are advertised as “Hybrid — Permanent” with offices in London and Manchester, offering flexibility. - **Inclusive & Caring Culture**: The company explicitly states a commitment to “an inclusive and caring culture with brilliant people who feel a real sense of belonging.” [moonpig.group](https://www.moonpig.group/careers/) - **AI & Tech Use**: The company is transparent that it uses AI tools to support parts of the hiring process (e.g., reviewing applications, analysing resumes) but emphasises that final decisions are made by humans. [jobs.lever.co](https://jobs.lever.co/moonpig?commitment=Permanent) - **Stability & Growth**: A profitable, publicly traded company with consistent cash flow and a clear growth strategy in an underpenetrated market provides a strong mix of stability and opportunity. ## Sources 1. [Moonpig Group Careers Page](https://www.moonpig.group/careers/) 2. [Moonpig Group At a Glance](https://www.moonpig.group/about-us/at-a-glance/) 3. [Moonpig Group Annual Report FY26](https://www.moonpig.group/media/qxchirs2/moonpig-group-plc-annual-report-2026-full-version.pdf) 4. [Moonpig Group Investment Case](https://www.moonpig.group/investors/investment-case/) 5. [Moonpig Jobs on Lever](https://jobs.lever.co/moonpig?commitment=Permanent) ## Other roles at Moonpig - [Productie medewerker](https://feeny.ai/job/productie-medewerker-moonpig-almere-h9d9crp8w446) — Almere, Netherlands - [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-moonpig-london-9d4468kj2w0e) — London, United Kingdom - [Head of Research - 12 month Fixed Term Contract](https://feeny.ai/job/head-of-research-12-month-fixed-term-contract-moonpig-london-qsvx0ktvqdd1) — London, United Kingdom - [Partner Growth Manager](https://feeny.ai/job/partner-growth-manager-moonpig-london-bep2pbnfq4sb) — London, United Kingdom - [Category Manager](https://feeny.ai/job/category-manager-moonpig-london-qhyjjt1feay6) — London, United Kingdom - [Strategic Partner Acquisition Manager](https://feeny.ai/job/strategic-partner-acquisition-manager-moonpig-london-gd4xa74mt2g0) — London, United Kingdom - [Procurement Category Lead (6-month Fixed-Term)](https://feeny.ai/job/procurement-category-lead-6-month-fixed-term-moonpig-london-sv5naad50e39) — London, United Kingdom - [Procurement Category Lead](https://feeny.ai/job/procurement-category-lead-moonpig-london-qp275qn4n721) — London, United Kingdom - [Senior Financial Accountant](https://feeny.ai/job/senior-financial-accountant-moonpig-london-09m393chb1gf) — London, United Kingdom - [Senior CRM Executive (6 Month Fixed-Term Contract)](https://feeny.ai/job/senior-crm-executive-6-month-fixed-term-contract-moonpig-london-6yh5409be7vy) — London, United Kingdom