---
title: 'Engineering Manager AI at DEUNA'
canonical: 'https://feeny.ai/job/engineering-manager-ai-deuna-san-francisco-ej81152sdb83'
type: 'job'
last_seen: '2026-10-13'
---

# Engineering Manager AI at DEUNA

- **Company:** DEUNA
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.lever.co/deuna/194207ef-3ddf-4a7e-a9cc-3c11e2cf36a1

## Job description

## About DEUNA 🧡

DEUNA is a rapidly growing startup revolutionizing global commerce with ATHIA, our AI-powered orchestration and payments platform that helps large enterprises boost approval rates, reduce costs, and unlock new revenue. Built by the team behind DEUNA—the fastest-growing Commerce OS in Latin America—ATHIA combines payment intelligence, checkout optimization, and data orchestration in one powerful solution.

With deep integrations across 300+ PSPs and alternative payment methods, and over 20% of Mexico’s digital economy running through our platform, we simplify global payments through a single integration and centralized reconciliation. We are a rapidly growing startup expanding into the U.S. to meet the urgent needs of large retailers, marketplaces, airlines, and QSRs. Join us to shape the future of payments! 🚀

Visit https://www.deuna.com/ to learn more about us!

## About the Role

DEUNA is looking for an Engineering Manager to lead our AI/ML engineering team — the group building the intelligent systems behind payment routing optimization, authorization rate improvement, and our AI-powered digital workforce products. You will manage a team of engineers (currently ~7-8) spanning ML, backend, and platform work, while staying close enough to the technical details to guide architecture decisions, unblock your team, and represent the group's roadmap to product and leadership. This is a hands-on management role: you won't be writing production code day-to-day, but you need enough depth in ML systems, backend services, and AI/LLM workflows to make good calls on architecture, review technical approaches, and coach engineers through hard problems. You'll own delivery for the team — scoping, costing, and sequencing initiatives — while building a low-tech-debt, high-quality engineering culture.

## Who You Are

8+ years in software engineering, including 2-3+ years in a people management role leading engineers. You have significant experience building and shipping backend and/or ML systems at scale, ideally with exposure to fintech, payments, or another regulated, latency-sensitive domain. You've managed engineers before, hiring, developing, and retaining a team, and you know how to balance people development with delivery pressure. You have hands-on familiarity with modern AI/ML systems: model training and serving, LLM-powered workflows (agents, RAG, orchestration), or similar — enough to have a real technical conversation with your team and challenge their thinking when needed. Practical exposure to LLM-based systems in production (agents, RAG, or AI workflow orchestration). Payments, fintech, or another regulated-industry background is a strong plus, but not required. You communicate clearly and proactively, both with your team and with cross-functional partners in product and operations. You're comfortable in a fast-moving startup environment — priorities shift, and you can re-scope and re-communicate without losing the team's trust. You're driven by self-improvement and push the people around you to grow as well.

## What You'll Do

## Team & People Leadership

Manage and grow a team of AI/ML and platform engineers, including hiring, performance development, and career growth. Coach engineers through technical design decisions, code and architecture reviews, and hard trade-offs. Set the engineering bar for the team: code standards, testing strategy, and CI/CD practices. Drive accurate costing and delivery estimates for initiatives, and keep the team accountable to commitments. Technical Ownership Guide architecture for ML model lifecycle work (training, evaluation, monitoring, retraining) and LLM-powered workflows (agent orchestration, RAG pipelines, vector DB integrations). Oversee inference services supporting live payment routing, ensuring they meet strict latency and reliability requirements. Ensure the team's AWS infrastructure, CI/CD, and observability practices (dashboards, tracing, on-call runbooks) meet a high bar. Apply sound judgment on PCI-DSS and data-handling requirements across anything touching payment data. Cross-functional Collaboration Translate product vision into an executable technical roadmap with clear timelines and trade-offs. Partner directly with product, operations, and modeling leadership to keep feedback loops short and priorities aligned. Represent the AI/ML engineering team's progress and blockers to leadership.

Tech Stack (for context, not all required) Backend / Platform: Go, Python, gRPC & REST APIs, event streaming, distributed systems Cloud & Infra: AWS (ECS/EKS, Terraform, RDS/Aurora, S3), hybrid/on-prem deployment AI / ML Stack: PyTorch/TensorFlow, XGBoost/scikit-learn, MLflow/W&B, model monitoring LLMs & Agents: LangGraph/LangChain, RAG, vector DBs, prompt engineering, LLM evaluation Payments Domain: PCI-DSS awareness, tokenization patterns, PSP integrations, routing/auth rate optimization Observability: Prometheus/Grafana, OpenTelemetry, structured logging, on-call runbooks

What will you find when you join DEUNA?

- A multicultural team distributed throughout LATAM
- Dynamism, agility and constant innovation
- Being part of a high-impact solution for an entire region
- The best tools and technology to operate
- Being part of the startup culture.
- We are in full expansion!

Benefits: Vacations and additional PTO 🏝️ Remote work from anywhere 💻 Economic support for health insurance, internet and cell phone line📱🌐 We all own DEUNA, we offer stock options 💸 Learning and development platform 📚 Multidisciplinary, diverse and dynamic team 🧡 Growth and career path 🚀

Be part of a dynamic team that's creating the next generation payments platform.

DEUNA is proud to be an equal opportunity employer. We value and celebrate diversity and inclusion in our workplace. All employment decisions at DEUNA are made without discrimination based on nationality, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, marital status, color, disability, or any other characteristic protected by law.

## About DEUNA

## Company Overview
- **One-liner**: DEUNA provides a unified payment orchestration platform with agentic AI intelligence to help global enterprises optimize commerce, increase conversion, and automate reconciliation.
- **Entity Type**: Private (Series A; $30M raised July 2022, plus $7M Seed, total $37M)
- **Headquarters**: New York City, United States
- **Founded**: 2020
- **Founders**: Roberto Kafati and Jose Maria Serrano

## Core Business
- Primary industry/industries: Payments infrastructure, Fintech, Enterprise software
- Target customers: B2B – large, global, multi-market enterprises expanding internationally; merchants and e-commerce businesses
- Mission or purpose statement: "To be a beacon of innovation, crafting next-generation solutions that transcend functionalities in payments, and enhancing superior experiences." [deuna.com](https://www.deuna.com/careers)

## Products & Services
- **Payment Orchestration Platform**: Single API connecting to 400+ payment providers, antifraud tools, and alternative payment methods. Enables no-code routing logic, dynamic checkout, and custom subscription billing. [deuna.com](https://www.deuna.com/)
- **Athia – Agentic Payments Intelligence**: AI-powered layer that transforms raw payments and commerce data into strategic, context‑aware actions. Automates reconciliation, surfaces growth opportunities, and integrates into existing workflows. [deuna.com](https://www.deuna.com/)
- **Automated Reconciliation**: Reconciles payments across PSPs, acquirers, networks, fraud tools, and channels with zero manual effort.
- **Advanced Subscriptions**: Customizable recurring billing logic to optimize revenue and reduce churn.
- **Dynamic Checkout**: Personalized, high‑conversion checkout experiences that adapt to customer behavior and local preferences.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue – estimated USD $2.1M (based on available data); Total Funding – USD $37M across two rounds [linkedin.com](https://www.linkedin.com/company/de-una)
- **Notable Investors/Partners**: Activant Capital, Valor Capital, Softbank Early Stage (now Upload), L Catterton, plus angel investors Will Hockey and Carlos García [deuna.com](https://www.deuna.com/story)
- **Growth Signals**: ~120 employees (+2.9% YoY), distributed across 15 countries; powers nearly 30% of e‑commerce volume in key regions; launching Athia agentic AI; 18.9% LinkedIn follower growth per year [linkedin.com](https://www.linkedin.com/company/de-una)

## Competitive Advantages
- **Agentic AI (Athia):** Transforms messy data into proactive, growth‑driven actions, differentiating from traditional orchestration-only platforms.
- **Deep Integration Network:** 400+ certified connections to payment providers, antifraud tools, and APMs – built for enterprise complexity.
- **Performance & Reliability:** SLA‑backed 99.99% uptime, 2‑month average integration time, PCI DSS and GDPR compliant.
- **Modular Architecture:** Seamless connection to GDS, ERP, CRM systems.

## Strategic Focus
- Launching and scaling **Athia**, embedding agentic intelligence directly into payments infrastructure to automate decisions and recover GMV.
- Continuing global expansion, especially in Latin America and across markets requiring multi‑provider routing.
- Deepening enterprise relationships by offering unified data and no‑code orchestration to reduce complexity and cut costs.

## Why Work Here
- **Remote‑first culture**: Work from anywhere; team of 120+ DEUNERS across 14+ countries [deuna.com](https://www.deuna.com/careers)
- **Generous time off**: 28 paid time off and self‑care days per year
- **Equity & compensation**: Competitive cash and equity grants that reflect ownership in the company
- **Growth focus**: Defined individual growth maps based on capabilities; regular feedback embedded in the culture
- **Diverse & multicultural team**: Emphasis on performance, impact, and results over hours worked; dynamic and agile environment
- **Open roles**: Technical Monitoring Analyst, Fullstack Staff Engineer, Senior Frontend Engineer, Backend Staff Engineer, AI Platform Tech Lead, and more [jobs.lever.co](https://jobs.lever.co/deuna)

## Sources
1. [deuna.com – Careers](https://www.deuna.com/careers)
2. [deuna.com – Product](https://www.deuna.com/)
3. [deuna.com – Story](https://www.deuna.com/story)
4. [jobs.lever.co – DEUNA open positions](https://jobs.lever.co/deuna)
5. [linkedin.com – DEUNA company profile](https://www.linkedin.com/company/de-una)

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