---
title: 'Engineering Manager at Backbase'
canonical: 'https://feeny.ai/job/engineering-manager-backbase-ho-chi-minh-city-6jsnx53adnvy'
type: 'job'
last_seen: '2026-09-12'
---

# Engineering Manager at Backbase

- **Company:** Backbase
- **Location:** Ho Chi Minh City, Vietnam
- **Posted:** 2025-09-29
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/7179871

## Job description

The job in short:

As Engineering Manager, you lead, coach, and develop best-in class cross-functional teams of software engineers, together with the value stream leadership team, product managers, domain architects, and other key stakeholders. You are the essential link between product and engineering, translating between the two worlds, and ensuring your teams deliver what they promise. You make sure that the teams are set up for high performance, have a clear product plan that focuses on the right priorities, and delivers software that exceeds the expectations of our customers. You actively drive the team to get feedback from all stakeholders across Backbase and where needed you will take action.

Meet the job:

In your role, you have to deal with both technical and people systems; you connect structures, teams, and people, holding them together, but also identify and fill gaps where needed. You are a technically strong role model to help your team advance and develop, while being hands-on when needed. You are responsible for and help the teams set out the strategic direction. You align engineering initiatives with company goals, helping engineers understand how their work connects to the bigger picture. You support individual engineers’ growth, help teams become successful, make the organization more productive, functional, and innovative. Along with leading and growing the team, you define and promote the team’s ways of working, hiring, and training strategies.

How about you

● Bachelor’s degree in software engineering or similar experience; ● 7+ years of hands-on software development/engineering experience, of which at least 2 years with people management responsibilities; ● 2+ years of experience in leading multi-disciplinary Agile development teams (minimum 2 teams of 6 - 8 engineers), preferably in a product company and banking, payments and SaaS experience is a plus ; ● Good knowledge and experience with Agile methodology like scrum or kanban; ● Experience hiring engineers, defining an ideal team composition and defining onboarding/training strategies is a plus; ● Very good understanding of technical practices like continuous integration, automated testing, release management, performance monitoring and applicable tooling such as Jira, Confluence, Git, etc; ● Excellent English speaking, writing and presentation skills; Bachelor’s degree in software engineering or similar experience.

## About Backbase

## Company Overview
- **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform.
- **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown)
- **Headquarters**: Amsterdam, Netherlands
- **Founded**: 2003
- **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources)

## Core Business
- **Primary industry**: Banking technology / financial services software
- **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users)
- **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.”

## Products & Services
- **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.”

## Competitive Advantages
- **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security
- **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision
- **Progressive modernization** – works with existing cores, no big-bang migration required
- **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012

## Strategic Focus
- Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount)
- Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto)
- Continuing to shift banks from legacy fragmentation to a unified, composable operating system

## Why Work Here
- **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement.
- **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally.
- **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one.
- **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots.

## Sources
1. [backbase.com/careers](https://www.backbase.com/careers)
2. [backbase.com/about](https://www.backbase.com/about)
3. [backbase.com](https://www.backbase.com/)
4. [linkedin.com/company/backbase](https://www.linkedin.com/company/backbase)

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