--- title: 'Engineering Manager, Billing Platform at Sentry' canonical: 'https://feeny.ai/job/engineering-manager-billing-platform-sentry-san-francisco-fzwmxztfbnhs' type: 'job' last_seen: '2026-09-04' --- # Engineering Manager, Billing Platform at Sentry - **Company:** Sentry - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-28 - **Last confirmed live:** 2026-09-04 - **Apply:** https://jobs.ashbyhq.com/sentry/9b7ba790-75d1-404c-bf9f-c3776179f7f2 ## Job description ## ABOUT SENTRY Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. ## ABOUT THE TEAM The Billing team sits at the intersection of product, finance, and infrastructure. They're responsible for ensuring every observable event—errors, logs, traces, tokens—gets accurately measured, priced, and billed. Their work directly impacts company revenue and customer trust, requiring distributed systems expertise, attention to financial accuracy, and deep understanding of product usage patterns. The team works cross-functionally with product, engineering, BizOps, marketing, and sales to build systems that enable new products and pricing models. As an Engineering Manager, you’ll lead a team of engineers owning critical workflows such as checkout and invoicing, while also developing new features to help customers manage their spend growth. In this role, you’ll partner across the organization to ensure our customers redeem everything Sentry has to offer and budget for future expansion. ## IN THIS ROLE YOU WILL - Strategic Planning & Roadmap: Define and drive the team's roadmap. Align team goals with organizational objectives and contribute to the overall platform strategy. - Technical Guidance & Operational Excellence: Provide technical leadership and guidance on complex distributed systems and design. Ensure the team is proactively identifying areas for improvement. - Cross-functional Collaboration: Partner closely with business and technical teams to translate business goals into actionable objectives and scalable solutions. - Team Leadership & Development: Lead, mentor, and grow a team of talented engineers, including Staff-level engineers. Build a culture of technical excellence, collaboration, continuous learning, and innovation within the team. - Communication & Reporting: Effectively communicate team progress, challenges, and strategic direction to senior leadership, stakeholders, and the wider organization. Represent the team's work internally and externally, including through blog posts and presentations. ## YOU’LL LOVE THIS JOB IF YOU - Are a product and platform-minded leader who enjoys distributed systems and software architecture problems. You regard Product and Design as your peers, seeking collaboration when determining product outcomes and technical priorities for the team. You’re comfortable managing delivery and shaping direction. - Have high agency and like to own your outcomes, including defining where Billing needs to be in 6 - 12 months, and translating that into team bets and priorities. - Enjoy leveraging your technical background to inform and validate the team’s decisions. - Thrive in cross-functional environments, collaborating with individuals across many disciplines to deliver the best solutions. - Love to foster career growth, finding opportunities for team members to stretch and excel. ## QUALIFICATIONS - Experience working on a customer-facing product, ideally within developer tools or high-traffic product surfaces. - Experience owning a product area end-to-end, from shipping new features through long-term maintenance and iteration. - Excellent communication skills and an ability to articulate technical concepts and tradeoffs clearly and succinctly. - Experience with scoping work, performing resource allocation, and establishing engineering milestones and delivery dates. - 5+ years professional engineering experience, preferably with Python, JavaScript/TypeScript or similar. - 2+ years of engineering management experience. The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $220,000 to $450,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs. ## EQUAL OPPORTUNITY AT SENTRY Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io. Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/. ## About Sentry ## Company Overview - **One-liner**: Sentry is the leading application performance monitoring and error-tracking platform that helps developers diagnose, fix, and optimize code in real-time. - **Entity Type**: Private (Series E) - **Headquarters**: San Francisco, California, USA - **Founded**: 2012 - **Founders**: David Cramer, Chris Jennings ## Core Business - **Primary industry**: Application Performance Monitoring (APM) and Error Tracking Software - **Target customers**: B2B; developers and engineering teams at organizations of all sizes, from startups to large enterprises (200K+ organizations) - **Mission or purpose**: To give every developer the tools to build better software, faster, by making debugging and performance monitoring accessible and indispensable. ## Products & Services - **Sentry Error Tracking**: The core product — real-time error monitoring that captures, aggregates, and surfaces software bugs across 100+ coding languages and frameworks. [sentry.io](https://sentry.io/welcome/) - **Sentry Performance Monitoring**: Traces slow transactions, API calls, and database queries to help developers optimize application speed and reliability. [sentry.io](https://sentry.io/welcome/) - **Sentry Session Replay**: Video-like replays of user sessions to see exactly what happened before, during, and after an error. [sentry.io](https://sentry.io/welcome/) - **Sentry Profiling**: Continuous code profiling to identify performance bottlenecks at the function level. [sentry.io](https://sentry.io/welcome/) - **Sentry Crash Reporting (Cocoa/Android)**: Native SDKs for mobile error tracking and performance monitoring. [sentry.io](https://sentry.io/welcome/) - **Seer (AI Debugging Agent)**: An AI-powered tool that uses Sentry context (logs, commits, traces) to automatically root-cause issues and generate merge-ready patches. [sentry.io](https://sentry.io/welcome/) - **Sentry MCP Server**: Integrates with coding agents to bring full debugging context directly into the developer's workflow. [sentry.io](https://sentry.io/welcome/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (last known funding round was $217M total raised) - **Key Metric**: $217M total funding raised across 6 rounds; processes 190B+ events daily; serves 200K+ customers and 4M+ total users across 146 countries [sentry.io](https://sentry.io/about/) - **Notable Investors/Partners**: Backed by prominent venture capital firms (specific names not listed on the about page, but the company has raised significant capital). Key integrations include GitHub, Slack, Jira, and Linear. [sentry.io](https://sentry.io/welcome/) - **Growth Signals**: Acquired Codecov in December 2022 to expand into code coverage; processes 790B+ events per month; has 200+ employees across offices in San Francisco, Vienna, Toronto, Amsterdam, New York, and Sydney. [sentry.io](https://sentry.io/about/) ## Competitive Advantages - **Developer-First DNA**: Built by developers for developers, with an open-source heritage that fosters deep trust and community adoption. - **Unified Observability Platform**: Uniquely connects errors, logs, session replays, traces, profiles, and metrics under a single trace ID, providing end-to-end context that competitors like Datadog or New Relic offer as separate products. - **AI-Native Debugging**: Seer, the AI debugger, goes beyond simple alerting to automatically root-cause issues and generate patches, a significant moat in the AI-assisted development space. - **Massive Scale & Community**: Loved by millions of developers and 200K organizations, with 190B+ events processed daily, creating a powerful network effect and data advantage for AI models. [sentry.io](https://sentry.io/about/) ## Strategic Focus - **AI-Powered Developer Tools**: Deep investment in AI (Seer, AI code review, AI evals) to move from passive monitoring to proactive debugging and automated fixing. - **Unified Observability**: Continuing to break down silos between errors, performance, logs, and replays into a single, trace-connected experience. - **Platform Expansion**: Growing beyond error tracking into a full-stack observability and developer productivity platform, including code coverage (via Codecov acquisition) and AI-assisted development. - **Enterprise Scale**: Building out capabilities for large organizations (enterprise product marketing, solutions engineering, security compliance) while maintaining a strong developer experience. ## Why Work Here - **Culture & Values**: Emphasizes "pixels matter" (attention to detail), constructive feedback, iteration, and valuing people from diverse backgrounds. The culture is described as relatively small, fast-growing, and highly influential. [sentry.io](https://sentry.io/careers/) - **Remote/Hybrid Policy**: Offers roles across multiple global offices (San Francisco, Toronto, Vienna, Amsterdam, New York, Sydney) with a mix of in-office and remote positions. The careers page lists specific locations for each role. [sentry.io](https://sentry.io/careers/) - **Notable Perks**: Competitive compensation + equity, flexible PTO, paid parental leave, medical/dental/vision insurance, 401k plan (US), commuter benefits, professional development stipend, charitable matching program, and a well-stocked office (including "a minimum of six different brands of sparkling water"). [sentry.io](https://sentry.io/careers/) - **Engineering Culture**: High ownership and autonomy; engineers influence product, brand, and culture. The company is known for shipping high-quality code and has a strong open-source ethos. [sentry.io](https://sentry.io/careers/) - **Diversity & Inclusion**: Committed to equal employment opportunity and providing reasonable accommodations. Explicitly states that software should be accessible, starting with making the industry accessible. [sentry.io](https://sentry.io/careers/) ## Sources 1. [sentry.io](https://sentry.io/about/) 2. [sentry.io](https://sentry.io/careers/) 3. [sentry.io](https://sentry.io/welcome/) 4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/sentry) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7024898) ## Other roles at Sentry - [Senior Solutions Engineer](https://feeny.ai/job/senior-solutions-engineer-sentry-san-francisco-b8fa4rxdh0ag) — San Francisco, CA - [FP&A Manager](https://feeny.ai/job/fp-a-manager-sentry-san-francisco-k6qn5ge3jyy3) — San Francisco, CA - [Technical Enablement Director](https://feeny.ai/job/technical-enablement-director-sentry-san-francisco-rvn7817a3hxk) — San Francisco, CA - [Senior Software Engineer, Billing Platform](https://feeny.ai/job/senior-software-engineer-billing-platform-sentry-toronto-2kn2qxr50eap) — Toronto, Canada - [Senior Software Engineer, Billing Platform](https://feeny.ai/job/senior-software-engineer-billing-platform-sentry-san-francisco-35hm5tbwwewd) — San Francisco, CA - [Editorial Lead](https://feeny.ai/job/editorial-lead-sentry-san-francisco-v1p3tcw5ttpp) — San Francisco, CA - [Security Engineer, Detection & Response](https://feeny.ai/job/security-engineer-detection-response-sentry-toronto-xbdqh1wvzf81) — Toronto, Canada - [Security Engineer, Detection & Response](https://feeny.ai/job/security-engineer-detection-response-sentry-san-francisco-akcbgkdens1q) — San Francisco, CA - [Security Engineer, Application Security](https://feeny.ai/job/security-engineer-application-security-sentry-toronto-8g9ebjfvg9k5) — Toronto, Canada - [Security Engineer, Application Security](https://feeny.ai/job/security-engineer-application-security-sentry-san-francisco-kem9w11bkepd) — San Francisco, CA