---
title: 'Engineering Manager at Courier Health'
canonical: 'https://feeny.ai/job/engineering-manager-courier-health-new-york-3zt7mny358r9'
type: 'job'
last_seen: '2026-10-16'
---

# Engineering Manager at Courier Health

- **Company:** Courier Health
- **Location:** New York, NY
- **Posted:** 2026-10-12
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/courierhealth/jobs/5263629007

## Job description

Courier Health is on a mission to solve one of the biggest and most meaningful opportunities in healthcare: reinvent how people living with chronic and rare diseases are supported.

We are building the future of patient engagement for life sciences companies. Our software is leveraged by biopharma companies to support patients in their complex journey from diagnosis to initiating and remaining on therapy to achieve optimal health outcomes.

## About Courier Health

Courier Health is a New York City-based technology company on a mission to improve the patient experience for hundreds of millions of people living with a chronic condition or rare disease. The company develops and delivers the fastest-growing patient experience solution for the life sciences industry.

Companies that choose Courier Health are achieving double-digit improvements to patient starts, time-to-start and ongoing adherence to life-altering therapies. As host of the invite-only Patient Innovators Summit and publisher of The State of Patient-Centricity in Biopharma report, Courier Health is backed by leading investors, including Oak HC/FT, Norwest and Work-Bench.

Come Build with Us

We're a NYC-based team that believes culture, craft, and customer obsession go hand in hand. We show up for each other the same way we show up for the people we serve. We're an office-first company that values in-person collaboration 4 days per week because we believe the best work happens when you can collaborate and brainstorm together in the same room. If that sounds like your kind of place, we think you'll love it here.

The Opportunity

Courier Health is at an inflection point. Last year we grew the number of customers and therapies on our platform by over 400% and raised a $50M Series B to go further, faster. Engineering is growing with it, and we're adding three Engineering Managers to lead the teams that build the platform.

You'll lead a team of 4-7 engineers that owns one part of our product: our AI intake agents, core data, integrations, patient services, field access, or workflows. You'll report to a Director of Engineering, partner with a dedicated Product Manager, and own how your team plans, ships, operates, and grows.

This is a management role, not a coding seat. We'll judge you by what your team delivers and how much better your engineers get. You'll be technical enough to review a design, unblock an engineer, and work an incident with the team, and experienced enough that none of the people work is new to you.

## What You'll Own

Delivery others can plan around. You'll run your team's operating rhythm: sprint planning, estimation, demos, and retros. When a commitment is at risk, you'll know before anyone asks and say so early. You'll work within our product development process of reviewed PRDs and technical designs.

A team that gets better every quarter. You'll hire for your own team, from sourcing to close. You'll give direct, specific feedback, run reviews against our engineering career ladder, promote people who have earned it, and address performance gaps early and fairly.

Systems patients depend on. We handle protected health information for enterprise biopharma customers under HIPAA and SOC 2 Type II. Your team owns the reliability of what it ships: testing, observability, on-call, and incident response. A data error here means a patient doesn't get the call they need.

A real partnership with Product. You and your PM share the roadmap. You'll bring engineering's view of scope, sequencing, and cost, push back when the quarter holds more roadmap than capacity, and make the trade-offs explicit.

How AI changes the way we build. Agentic AI is part of our product and how we work. You'll lead your team's adoption of AI coding tools so that speed and quality rise together, and you'll measure whether they did.

## What You Bring

- 2+ years as an engineering manager in your current or most recent role, leading 4-7 direct reports.
- 10+ years in software engineering overall. You came up as a senior engineer and are still technically credible: you review designs and code, unblock engineers, and join incidents.
- You've done the whole people job: hired onto your own team, delivered hard feedback, managed an underperformer, and promoted someone.
- You've established a team's rituals, not just inherited them: planning, estimation, retros, and on-call.
- You've shipped end to end with a Product partner and can name the outcomes you moved, with numbers: cycle time, incident rate, delivery predictability.
- You talk about failures in terms of what you'd do differently, not who was at fault.
- Experience leading teams on production cloud systems. Our stack is TypeScript/Node, React, GraphQL, AWS (largely Serverless), and PostgreSQL.
- Based in New York and in our Nomad office 4+ days per week.

Bonus points if:

- You've worked in healthcare or another regulated environment that handles PHI (HIPAA, SOC 2)
- You've led a team through rapid growth at an early-stage company
- You've shipped LLM-powered or agentic features to production, or led a team's move to agentic coding tools
- You've worked on enterprise B2B products with heavy data integration (APIs, SFTP, HL7, FHIR, EDI)

## Benefits

- 100% paid employee health benefit options (including medical, dental, and vision)
- 401(k) with employer funded match
- Unlimited Vacation
- Commuter Benefits
- Paid parental leave
- Catered lunch on Fridays
- Wellness stipend

## Compensation

The annual salary range for the target level for this role is $210,000 - $250,000 + equity + benefits, including medical, dental, and vision. Final compensation will be determined based on a variety of factors including relevant experience, interview performance, and internal equity.

Courier Health is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Courier Health is proud to be an Equal Employment Opportunity employer.

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

## About Courier Health

## Company Overview
- **One-liner**: Courier Health provides an AI‑powered patient experience platform that helps biopharma companies support patients with chronic and rare diseases from diagnosis through long‑term therapy adherence.
- **Entity Type**: Private (Series B)
- **Headquarters**: New York, New York, United States (NoMad neighborhood)
- **Founded**: 2021
- **Founders**: Danny Sigurdson (CEO)

## Core Business
- Primary industry: Healthcare IT / Life Sciences Software
- Target customers: Biopharma companies (Field Access, Patient Services, and Marketing teams) – B2B Enterprise
- Mission: “Reinvent how people living with chronic and rare diseases are supported – ensuring patients can start and stay on game‑changing, life‑altering therapies.”

## Products & Services
- **Courier Health Platform (Patient Experience Command Center)** – A purpose‑built SaaS platform that unifies patient data across the care journey, automates workflows, and uses AI to surface insights. Modules include:
  - **Command Center for Field Access** – End‑to‑end visibility and control, enabling Field Access and Reimbursement teams to operate more efficiently.
  - **Patient Services Backbone** – Connects diverse data systems and partners to orchestrate the next best action for patient support.
  - **AI‑Powered Insights** – Purpose‑built for biopharma, providing predictive analytics to identify issues before they escalate and improve patient outcomes.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric** (private): **$70.45M total funding** – Seed ($4M, Aug 2021), Series A ($16.5M, Jul 2024, led by Norwest), Series B ($50M, Apr 2026, led by Oak HC/FT with participation from Norwest and Work‑Bench) [courierhealth.com](https://www.courierhealth.com/) | [linkedin.com](https://www.linkedin.com/company/courierhealth)
- **Notable Investors/Partners**: Oak HC/FT (lead Series B), Norwest Venture Partners, Work‑Bench
- **Growth Signals**:
  - Headcount: **92 employees** (+64.9% YoY); 51–200 range [linkedin.com](https://www.linkedin.com/company/courierhealth)
  - 21 active job postings (400% growth year over year in openings) [greenhouse.io](https://job-boards.greenhouse.io/courierhealth)
  - Claimed double‑digit improvements in patient starts, 67% reduction in time‑to‑start, 7× team efficiency, >15% increase in 6‑month persistency [courierhealth.com](https://www.courierhealth.com/)

## Competitive Advantages
- **Purpose‑built for biopharma**: The only platform 100% focused on biopharma commercial teams (Patient Services, Market Access) – not a generic CRM or healthcare IT solution.
- **AI‑native**: AI purpose‑built for biopharma patient journeys, providing predictive insights and automation that improve persistency and team productivity.
- **Mission‑driven**: Strong patient‑centric culture that attracts talent passionate about healthcare outcomes.
- **Proven outcomes**: Reported 15%+ increase in patient starts and 67% faster time‑to‑start, creating clear ROI for clients.

## Strategic Focus
- Scale the AI‑powered platform across more biopharma clients and therapy areas.
- Continue investing in product innovation and data integration to break down silos across the patient journey.
- Grow commercial and client solutions teams (indicated by active hiring in Client Solutions, Sales, and Engineering).
- Expand from Series B funding led by Oak HC/FT to accelerate market penetration.

## Why Work Here
- **Mission**: Opportunity to work on a meaningful problem – improving outcomes for people with chronic and rare diseases.
- **Culture**: Office‑first (4 days/week in‑person in NoMad, NYC) with flexibility as needed. Values include “Patients are our North Star,” “Think like an owner,” “Accountability leads to growth” [courierhealth.com/careers](https://www.courierhealth.com/careers)
- **Perks**: Competitive pay, medical/dental/vision, 401(k) match, unlimited PTO, paid parental leave, healthy lifestyle stipend, employee referral program.
- **Engineering**: Growing engineering team (Senior, Staff, Customer Engineer roles); emphasis on building complex, mission‑critical healthcare software. Talent sourced from companies like Veeva, Flatiron Health, Medidata, and Capital One.
- **Growth**: 64.9% headcount growth YoY; strong funding and expanding client base signal a high‑growth trajectory.

## Sources
1. [courierhealth.com](https://www.courierhealth.com/)
2. [courierhealth.com/about-us](https://www.courierhealth.com/about-us)
3. [courierhealth.com/careers](https://www.courierhealth.com/careers)
4. [greenhouse.io](https://job-boards.greenhouse.io/courierhealth)
5. [linkedin.com](https://www.linkedin.com/company/courierhealth)

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- [Director of Product](https://feeny.ai/job/director-of-product-courier-health-new-york-nbzkvw7jy2x5) — New York, NY
- [Software Engineering Intern (Summer 2027)](https://feeny.ai/job/software-engineering-intern-summer-2027-courier-health-new-york-05v59xk3wgsm) — New York, NY
- [Associate General Counsel](https://feeny.ai/job/associate-general-counsel-courier-health-new-york-36gx01hsnj9y) — New York, NY
- [Principal Product Manager](https://feeny.ai/job/principal-product-manager-courier-health-new-york-2skb5annwaef) — New York, NY
- [Director, Implementation](https://feeny.ai/job/director-implementation-courier-health-new-york-v6pvmtxh19xw) — New York, NY
- [Business Intelligence Engineer](https://feeny.ai/job/business-intelligence-engineer-courier-health-new-york-wjc5e54tdkd9) — New York, NY
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