--- title: 'Engineering Manager, Integrations at Casap' canonical: 'https://feeny.ai/job/engineering-manager-integrations-casap-new-york-t9kem7hg691c' type: 'job' last_seen: '2026-11-06' --- # Engineering Manager, Integrations at Casap - **Company:** Casap - **Location:** New York, NY - **Compensation:** $250k–$300k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.gem.com/casap/am9icG9zdDqQOvGDvh-bpd8KyhV1g_1w ## Job description ## The Role As an Engineering Manager on the Integrations team, you will lead a team of approximately six to ten engineers building the connections between Casap and the broader financial ecosystem. Your team may work with financial institutions, processors, card networks, data providers, and other partners to deliver secure, reliable, and scalable integrations. This is a frontline management role focused on leading individual contributors. You will be responsible for your team’s people management, technical execution, delivery, and day-to-day operating health. You’ll work closely with Product and cross-functional partners to turn complex and often ambiguous integration requirements into reliable production systems. You’ll remain close to the work—supporting architectural decisions, removing obstacles, improving execution, and giving engineers the context and coaching they need to do their best work. ## What You’ll Do - Lead, coach, and develop a team of engineers responsible for business-critical integrations. - Partner with Product to turn customer and partner needs into clear priorities and executable plans. - Work with senior engineers to guide architectural decisions involving APIs, data exchange, security, and reliability. - Establish strong delivery and operational practices, including testing, monitoring, documentation, and incident response. - Recruit exceptional engineers and build an inclusive, accountable, and high-performing team. ## What You’ve Done - You have at least three years of experience directly managing a software engineering team. - You’ve developed engineers at different career stages through clear expectations, coaching, and candid feedback. - You’ve delivered complex systems where reliability, security, data integrity, or external dependencies mattered. - You have the technical foundation to contribute meaningfully to architecture and system-design discussions. - You communicate effectively with engineers, senior leaders, cross-functional partners, and external stakeholders. Especially Compelling, but Not Required - Experience with APIs, enterprise integrations, developer platforms, financial data, payments, disputes, fraud, or risk systems. - Experience working with financial institutions, processors, card networks, or other external partners. - Experience leading systems with high standards for uptime, correctness, security, auditability, or regulatory compliance. - Experience helping a growing company establish stronger engineering and management practices. We care more about your ability to learn quickly, lead an excellent team, and deliver meaningful results than about checking every domain box. ## About Casap ## Company Overview - **One-liner**: Casap builds AI agents that automate dispute resolution and fraud management for banks, credit unions, and fintechs. - **Entity Type**: Private (Series A) - **Headquarters**: San Francisco, California, United States (with offices in New York City and Paris) - **Founded**: 2023 - **Founders**: Shanthi Shanmugam (CEO) and Saisi Peter ## Core Business - **Primary industry**: Financial Technology (Fintech) / AI-Powered Dispute & Fraud Automation - **Target customers**: B2B — Banks, credit unions, and fintechs - **Mission statement**: "Reduce first-party fraud, automate disputes, protect the bottom line, and build consumer trust that lasts." ## Products & Services - **Casap Copilot & Collaboration Platform**: An AI-powered platform that fully automates disputes end-to-end. It uses agentic AI to handle claims processing, reduce first-party fraud losses, and ensure compliance with regulations like Reg E, Reg Z, and card-network rules. The platform is designed to automate up to 30% of dispute cases, cutting resolution times from months to days. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Total Funding**: $33.6M (across 4 rounds) - **Funding History**: - Pre-Seed (Feb 2024): $100K — led by Curql - Pre-Seed (Oct 2024): $1.5M — led by Primary Venture Partners - Seed (Oct 2024): $7.0M — led by Lightspeed Venture Partners - Series A (Sep 2025): $25M — led by Emergence Capital (with participation from SoFi and others) - **Notable Investors**: Emergence Capital, Lightspeed Venture Partners, Primary Venture Partners, SoFi, Curql - **Key Metric**: Headcount of 37 employees (+325% YoY), distributed across 6 countries (US, Brazil, Canada, Kenya, Bangladesh, Algeria) - **Growth Signals**: - Joined the Alkami Technology partner ecosystem (July 2026) as an Elements partner, enabling integration with Alkami's digital banking platform. - Named an Inc. Female Founder 500 honoree (Shanthi Shanmugam). - CEO's background at Robinhood; co-founder's experience at Chime (saved $10M in first year using AI for disputes). ## Competitive Advantages - **Deep domain expertise**: Founders bring firsthand experience from Robinhood and Chime, giving them unique insight into the operational pain points of dispute and fraud management at scale. - **Proven ROI**: Co-founder Saisi Peter's work at Chime demonstrated that AI applied to disputes saved $10M in the first year and that unresolved disputes were the #2 reason for customer churn. - **Agentic AI approach**: Purpose-built AI agents designed specifically for financial institutions, handling high-cost, high-risk functions that are still largely manual. - **Regulatory compliance baked in**: Platform automatically meets Reg E, Reg Z, and card-network obligations, reducing risk for clients. ## Strategic Focus - **Scaling the partner ecosystem**: The Alkami integration is a key channel strategy to reach more banks and credit unions. - **Deepening AI capabilities**: Continuing to build out agentic AI to handle more complex dispute and fraud scenarios autonomously. - **Expanding customer base**: Targeting both traditional financial institutions and digital-first fintechs. ## Why Work Here - **Purpose-driven mission**: The work directly impacts real people — faster dispute resolutions, fewer fraud losses, and consumers who feel heard. The company emphasizes that "what you build here matters." - **Collaborative culture**: "Every voice matters here" — the company values diverse backgrounds and perspectives. - **High bar, fast pace**: The culture is described as "move fast, build right" — a balance of speed and quality for those who want to build something meaningful. - **Remote-friendly with hubs**: Offices in San Francisco (HQ) and New York City, with a distributed workforce across 6 countries. - **Notable perks**: Not explicitly listed, but the engineering culture is a priority — a Founding Engineer/Head of Engineering role exists, and the technical team makes up a significant portion of headcount. - **Active hiring**: Currently posting for 4 roles (Senior/Staff Backend Engineer, Head of Customer Success, Technical Program Manager, Customer Success Manager). ## Sources 1. [casaphq.com](https://www.casaphq.com/about) 2. [linkedin.com](https://linkedin.com/company/casaphq) 3. [cbinsights.com](https://www.cbinsights.com/company/casap) 4. [theorg.com](https://theorg.com/org/casap) 5. 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