---
title: 'Engineering Manager at Keyloop'
canonical: 'https://feeny.ai/job/engineering-manager-keyloop-ho-chi-minh-city-anfdek8hw0ry'
type: 'job'
last_seen: '2026-09-21'
---

# Engineering Manager at Keyloop

- **Company:** Keyloop
- **Location:** Ho Chi Minh City, Vietnam
- **Work type:** hybrid
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-21
- **Apply:** https://jobs.lever.co/keyloop/1c22c4ed-1667-44d5-b5cc-4bd55838d7ce

## Job description

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

## The Role

The Engineering Manager is a pivotal leader within Keyloop’s engineering organization, responsible for building, leading, and developing high-performing teams. This role is accountable for the collective success and growth of engineers, ensuring the team delivers high-quality software that aligns with business goals and embodies Keyloop’s “Experience-First” philosophy.

## Key Responsibilities

Technical Leadership & Innovation

- Facilitate team-level design discussions, ensuring sound architecture and technical excellence
- Maintain deep understanding of the tech stack to evaluate feasibility and provide technical guidance
- Partner with Staff Engineers and Engineering Leads to establish technical direction
- Guide the team toward robust, scalable solutions without making all technical decisions yourself
- Champion the adoption of AI-assisted development tools and ensure the team leverages them effectively
- Stay current with emerging technologies and their potential impact on team productivity

Execution & Delivery

- Own the team's delivery process (SAFe/Scrum) and ensure predictable, high-quality output
- Manage project planning, execution, and operational health of team systems
- Proactively identify and remove blockers that impede team progress
- Track and improve key metrics including velocity, quality, and operational stability
- Ensure the team consistently meets its commitments and delivery goals
- Optimize team workflows through strategic implementation of AI and automation tools

People Leadership

- Hire, onboard, and develop a diverse team of talented engineers
- Conduct regular, meaningful 1:1s focused on growth and development
- Provide continuous feedback and coach engineers for career advancement
- Write thoughtful performance reviews and create individual development plans
- Foster a culture of psychological safety, trust, and high performance
- Build an inclusive environment where diverse perspectives are valued
- Guide team members in developing AI literacy and effective use of AI tools

Communication & Collaboration

- Act as the primary communication hub between your team and stakeholders
- Partner closely with Product Management and Design to define and influence the team roadmap
- Clearly communicate project status, risks, and dependencies to leadership
- Shield the team from distractions while ensuring alignment with business goals
- Facilitate productive discussions that lead to clear decisions and actions
- Advocate for your team's needs and celebrate their achievements

Product & Business Impact

- Develop deep understanding of your product domain and customer needs
- Ensure the team understands the "why" behind their work and its business value
- Balance feature development, technical debt reduction, and innovation
- Contribute to product strategy and roadmap planning
- Drive initiatives that directly impact customer satisfaction and business metrics
- Identify opportunities where AI can accelerate delivery and improve product quality

## What we're looking for

- 3+ years of experience managing software engineering teams
- 5+ years of software engineering experience with strong technical foundation
- Proven track record of building, developing, and retaining high-performing teams
- Experience with Agile methodologies and modern software delivery practices
- Demonstrated ability to manage multiple stakeholders and competing priorities
- Strong communication skills with ability to translate between technical and business contexts
- Experience with performance management, coaching, and career development
- Understanding of AI-assisted development tools and their impact on team productivity

What success looks like

- Team Performance: Your team consistently delivers on commitments with high quality
- Team Health: High employee engagement scores, low attrition, strong team culture
- Individual Growth: Engineers on your team are growing their skills and advancing careers
- Innovation: Team effectively leverages AI and modern tools to enhance productivity
- Stakeholder Satisfaction: Product partners and leadership trust your team's execution
- Technical Excellence: Systems are stable, scalable, and well-maintained
- Business Impact: Clear connection between team's work and business outcomes

What sets this role apart

- Lead a team at the forefront of automotive retail transformation
- Shape not just what we build, but how we build it
- Pioneer the integration of AI into everyday engineering practices
- Develop the next generation of engineering talent
- Balance technical leadership with people development
- Have direct impact on both team culture and product success

Why join us? We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply.

"At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

## About Keyloop

## Company Overview
- **One-liner**: Keyloop is the world’s largest automotive technology company, providing platforms and tools that connect car retailers and manufacturers across more than 90 countries to power the full retail journey.
- **Entity Type**: Private (acquired by Francisco Partners in 2021)
- **Headquarters**: Reading, United Kingdom
- **Founded**: Originated over 40 years ago (as Kerridge); rebranded as Keyloop in 2021
- **Founders**: Original founders not publicly disclosed; the company traces its roots to Kerridge in Hungerford, UK

## Core Business
- **Primary industries**: Automotive retail technology, dealer management software, omnichannel retailing, and customer experience solutions
- **Target customers**: B2B – automotive retailers (dealerships) and OEMs (car manufacturers)
- **Mission or purpose statement**: To use technology to make car buying and servicing simpler, smoother, and better for everyone, putting exceptional experiences first (“Experience-First”).

## Products & Services
Keyloop offers a suite of SaaS and integrated solutions for the automotive retail ecosystem. Major offerings include:
- **Keyloop DMS (Dealer Management System)** – Core platform for dealership operations (sales, service, parts, finance).
- **enquiryMAX** – Sales engagement and lead management platform for dealers.
- **RAPID RTC** – Real-time customer communication and service marketing tool.
- **MotorDocs** – Digital document management and e-signature solution for vehicle transactions.
- **FISC** – Integrated financial services and compliance platform.
- **SilverBullet** – Vehicle marketing and merchandising solution to accelerate online sales.
- **SERTI** – Warranty and service contract administration platform.
- **Automotive Transformation Group (ATG)** – Omnichannel retailing and digital customer journey solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of GBP 113 million (per LinkedIn, 2025 data)
- **Notable Investors/Partners**: Owned by Francisco Partners (a leading tech investment firm); partners with 80+ OEMs and 20,000+ retailers
- **Growth Signals**: 
  - Acquired seven companies since 2021 (enquiryMAX, RAPID RTC, MotorDocs, FISC, SilverBullet, SERTI, ATG)
  - Headcount approximately 1,862 (+4.7% YoY, +108 people)
  - Global presence: offices across 32 countries including UK, India, Canada, Czechia, Spain
  - 100,000+ LinkedIn followers (monthly +0.5%, yearly +8.9%)

## Competitive Advantages
- **Scale and legacy**: Nearly 50 years of automotive domain expertise; trusted by 20,000+ retailers and 80 OEMs in 90+ countries – the largest global automotive technology company.
- **Experience-First platform**: A unified approach that connects the entire customer journey, from online browsing to service bay, differentiating from fragmented point solutions.
- **Deep OEM integrations**: Longstanding relationships with manufacturers and a partner ecosystem that makes switching costly for clients.
- **Tailored acquisitions**: Strategically adding best-in-class solutions (e.g., ATG for omnichannel, RAPID RTC for communications) to create a comprehensive integrated suite.

## Strategic Focus
- **Building the world’s first truly connected auto retail ecosystem** – integrating data, retailers, OEMs, and partners.
- **Artificial Intelligence and innovation**: Hiring for AI Solutions Engineer (Salesforce Agentforce) and pushing AI/ML capabilities (CTO Amit Monovich brings cloud/AI expertise from Salesforce).
- **Continued acquisition and partner growth**: Actively seeking more partners that share the “Experience-First” vision.
- **Sustainability**: “Power to Change” initiative focusing on environmental impact, community volunteering, and employee well-being.

## Why Work Here
- **Culture**: “Experience-First” mindset – the same customer-centric philosophy is applied internally, attracting top talent and fostering an environment where meaningful contributions are recognised.
- **Flexibility**: Truly flexible and hybrid work opportunities; focus on outcomes rather than days in the office. Offices worldwide for collaboration, but remote work is supported and trusted.
- **Growth and development**: Well-established frameworks for career development; employees are empowered to take charge of their own success and learning.
- **Diverse teams**: Distributed across 32 countries with a global mindset; roles in engineering, product, customer enablement, sales, marketing, IT, finance, and more.
- **Perks**: Emphasis on work-life balance, meaningful work in a rapidly digitising industry, and a chance to shape the future of automotive retail.

## Sources
1. [keyloop.com/careers](https://keyloop.com/careers)
2. [keyloop.com/about-us](https://keyloop.com/about-us)
3. [jobs.lever.co/keyloop](https://jobs.lever.co/keyloop)
4. [linkedin.com/company/keyloop](https://linkedin.com/company/keyloop)
5. [keyloop.com/our-leadership](https://keyloop.com/our-leadership)

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