---
title: 'Engineering Manager - Merchant & API at Truemed'
canonical: 'https://feeny.ai/job/engineering-manager-merchant-api-truemed-remote-tff1qpdhfx4z'
type: 'job'
last_seen: '2026-09-08'
---

# Engineering Manager - Merchant & API at Truemed

- **Company:** Truemed
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-10
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/truemed/e2ca8e15-fdd5-48e0-b2b9-bee96bd2c929

## Job description

## ABOUT TRUEMED

Truemed lets health and wellness brands accept HSA/FSA funds at checkout. We sit directly in the merchant's payment flow — across Shopify, BigCommerce, and custom integrations — handle the Letter of Medical Necessity (LMN) and compliance workflow behind the scenes, and get partners live in days, not months. Thousands of brands already run on our infrastructure, and the integration surface is one of the most strategically important parts of the company: it's where revenue, merchant experience, and compliance all meet.

## ABOUT THE TEAM

The Merchants & Integrations team owns the integration surface. This is the team that builds and maintains our payment app, our merchant-facing APIs, and the integrations that connect Truemed to the e-commerce platforms and payment gateways our partners already use. The work is equal parts deep systems engineering — the data model, payment flows, gateway behavior across platforms — and direct contact with the merchants and partners who depend on it.

## THE ROLE

We're hiring an Engineering Manager to lead this team directly. We're looking for someone who is close enough to the code and the data model to lead technically, and comfortable enough in front of customers to represent engineering on sales and integration calls.

This is not a hands-off, purely-process management role. You'll set direction and grow the team, but you'll also need to go deep — on our existing data model, on how payment gateways behave across the industry, and on the specifics of getting a given merchant integrated cleanly. The strongest candidate is someone who has been an excellent IC or tech lead in payments or integrations and wants to lead a team without leaving the technical and customer-facing work behind.

## WHAT YOU'LL DO

- Lead the team. Manage, mentor, and grow the engineers on Merchants & Integrations — hiring, career development, performance, and day-to-day direction.
- Own the integration surface. Be accountable for the reliability, quality, and roadmap of our merchant-facing APIs, payment app, and platform integrations.
- Stay technical. Maintain real working context on the data model and payment flows. Review design and architecture decisions, unblock the team on hard problems, and weigh in with credibility — not just process.
- Be customer-facing when it counts. Join sales calls and integration calls. Translate between what a merchant needs and what's technically feasible, scope integrations, and represent engineering to partners and prospects.
- Partner cross-functionally. Work closely with Sales, Partnerships, Product, and the rest of Engineering to make sure the integration experience is fast, compliant, and a genuine differentiator.
- Raise the bar on delivery. Improve how the team plans, ships, and supports its work, with an eye toward the "live in days" speed that sets Truemed apart."

## WHAT WE'RE LOOKING FOR

- Experience managing a software engineering team, and a track record as a senior IC / tech lead in payments or integrations who is ready to step into management.
- Strong technical depth in backend systems, APIs, and data modeling — enough to lead design discussions and earn the team's trust on the hard problems.
- Hands-on familiarity with payments and/or e-commerce integration work: payment gateways, checkout flows, and the realities of integrating with third-party platforms.
- Comfort being customer-facing — you can hold a technical integration conversation with a merchant or sit on a sales call and represent engineering well.
- The judgment to balance speed, reliability, and compliance in a domain where all three matter.

## BONUS POINTS

- Experience at a payments company such as Affirm, Square, Stripe, or Braintree — or a comparable fintech / payments environment.
- Direct familiarity with the platforms and gateways in our world: Shopify Payments and the Shopify payment gateway model, BigCommerce, and similar.
- Exposure to regulated or compliance-heavy payment flows.
- Experience scaling an integrations or partner-engineering team.
- Experience with Python/Django/Postgres

## About Truemed

## Company Overview
- **One-liner**: Truemed is a payment platform that enables consumers to use HSA and FSA funds on eligible health and wellness purchases by coordinating independent clinical reviews and issuing IRS-compliant Letters of Medical Necessity (LMNs).
- **Entity Type**: Private (Series A funded)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2022
- **Founders**: Justin Mares

## Core Business
- Primary industry/industries: Financial Services / Health Technology (HSA/FSA payment enablement)
- Target customers: B2C (consumers with HSA/FSA accounts) and B2B (partner health & wellness brands seeking to offer HSA/FSA payment options)
- Mission or purpose statement: "We make your HSA/FSA work for prevention, not just prescriptions" – Truemed aims to redirect pre-tax healthcare dollars toward preventive interventions like fitness, supplements, sleep, and recovery tools.

## Products & Services
- **Truemed Platform**: A checkout-integrated payment solution that allows consumers to pay with HSA/FSA cards or receive reimbursement. For dual-use items, a clinical intake form is reviewed by an independent licensed clinician who may issue a Letter of Medical Necessity (LMN) to substantiate the purchase. The service covers fitness, supplements, saunas, cold plunges, health tech, and more.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Total funding of $3.5 million (seed round closed September 2023) plus a Series A round led by Andreessen Horowitz (amount not disclosed). [linkedin.com](https://www.linkedin.com/company/truemedpayments)
- **Notable Investors/Partners**: Andreessen Horowitz (Series A lead), with earlier seed round from a single undisclosed investor. Partners include thousands of brands (3,000+), such as Garmin (mentioned as a partner brand). [truemed.com/about](https://www.truemed.com/about)
- **Growth Signals**: Over 1.5 million customers served; 67 employees (+85% year-over-year headcount growth); 9,358 LinkedIn followers (+48.8% YoY). Actively hiring with 4 open roles as of mid-2025. [linkedin.com](https://www.linkedin.com/company/truemedpayments)

## Competitive Advantages
- **Regulatory & Compliance Moat**: SOC 2 Type II certified; every LMN issued by an independent licensed practitioner (not Truemed employees) and meets IRS substantiation requirements, reducing risk for partners and consumers.
- **Network Effects**: With 3,000+ partner brands and 1.5M+ customers, Truemed has built a two-sided marketplace that becomes more valuable as more merchants and consumers join.
- **First-Mover in 'Prevention' Spending**: Focuses on making preventive health products (gym memberships, saunas, supplements) HSA/FSA-eligible, a historically underserved area dominated by prescription/doctor-visit spending.

## Strategic Focus
- Expanding partner brand integrations and deepening the clinical review process to cover more product categories.
- Scaling the platform to unlock the $150B+ in annual pre-tax healthcare dollars for preventive and performance health purchases. [truemed.com/about](https://www.truemed.com/about)
- Building out the engineering and product team to enhance checkout flow, compliance automation, and user experience.

## Why Work Here
- **Culture & Mission**: "Senior team of engineers, designers, and operators building the most exciting company in healthcare" – backed by a16z (also backed Coinbase, Airbnb, Stripe, Figma, GitHub, Databricks). [truemed.com/careers](https://www.truemed.com/careers)
- **Growth Trajectory**: Rapid headcount growth (+85% YoY) signals scaling phase, offering career advancement opportunities.
- **Remote/Hybrid Policy**: Not explicitly stated, but headquarters is Austin, TX and roles may be remote or hybrid. Open positions listed include Senior Solutions Engineer, Product Designer, and Customer Success roles.
- **Notable Perks**: Working on a platform that directly helps consumers save ~30% on health purchases; strong focus on compliance and clinical quality; high-ownership environment typical of early-stage venture-backed companies.

## Sources
1. [truemed.com](https://www.truemed.com/)
2. [truemed.com/about](https://www.truemed.com/about)
3. [truemed.com/careers](https://www.truemed.com/careers)
4. [linkedin.com](https://www.linkedin.com/company/truemedpayments)
5. [builtin.com](https://builtin.com/company/truemed)

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