--- title: 'Engineering Manager, Navigation Incidents at Mapbox' canonical: 'https://feeny.ai/job/engineering-manager-navigation-incidents-mapbox-mapbox-xpazf2npm5jm' type: 'job' last_seen: '2026-09-17' --- # Engineering Manager, Navigation Incidents at Mapbox - **Company:** [Mapbox](https://feeny.ai/companies/mapbox) - **Location:** Mapbox, Germany - **Employment:** full-time - **Posted:** 2026-07-15 - **Last confirmed live:** 2026-09-17 - **Apply:** https://jobs.ashbyhq.com/mapbox/6375a5f5-7fa1-4730-8ce7-c32c8ffeb14f ## Job description Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. ## What We Do We build the mission-critical engine that powers real-time navigation for global customers like BMW, Porsche, DoorDash, and Instacart. We process petabytes of geospatial data through a sophisticated blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates - from traffic jams to road closures. The intelligent AI agents we build enhance our core algorithms, ensuring Mapbox maps are as dynamic as the roads themselves and that millions of drivers reach their destinations in the most optimal way possible. Engineers on this team develop and deliver of every stage of the incident lifecycle: - Intelligent Ingestion and Detection: Building automated agents to gather data and discover closures using proprietary Mapbox signals. - Validation and Conflation: Leveraging algorithms to invalidate stale data and merge duplicate reports into a single, high-fidelity source of truth. - Strategic Delivery: Designing the systems that expose this data across the entire Mapbox ecosystem. - AI Collaboration: Partnering with the [MapGPT team](https://www.mapbox.com/mapgpt) to evolve our [Feedback Agent](https://www.mapbox.com/feedback-agent), allowing us to refine the map using real-time customer insights. As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include discussion of how you use AI in your engineering workflow. ## What You'll Do As an Engineering Manager supporting our Incidents organization, you will lead innovative and high-performing multi-disciplinary teams who are building the Incidents product using a blend of high-scale backend services, data pipelines, and AI Agentic workflows to detect, validate, and deliver live road updates. You will be responsible for driving your team’s day-to-day work, fostering the growth and development of the people on the team, and aligning the team’s work with the company's priorities. Thousands of customers rely on Mapbox services to seamlessly handle billions of requests every day and scale in real-time to global events. You will drive solutions that remain robust, reliable, and innovative in a fast-evolving technological landscape. - Deliver complex, high-impact projects while providing technical expertise and mentorship to your team. - Operate your team’s day-to-day and be hands-on in project management and sprint planning. - Manage operational best practices for on-call and related responsibilities. - Empathize with internal and external customers delivering features that address their needs. - Manage and develop the team through hiring, retaining, mentoring, and continually building the team’s capabilities. - Drive company, product, and team objectives, carrying your team and relevant stakeholders along in the decision-making. - Work with Product and Engineering teams to develop the long-term business strategy driving the team’s work. - Establish, track, and iterate on operational metrics to ensure the team is delivering products that meet or exceed customer expectations. - Determine best engineering practices and promote them within the team and across Mapbox. - Foster a culture of collaboration, innovation, diversity, and data-driven decisions on the team. What We Believe are Important Traits for This Role - Required Education/Certification: Bachelor’s degree in Computer Science, or equivalent practical hands-on engineering experience. - Technical Skills & Tools (Must-Haves): - 5+ years of people management experience: You have managed remote engineering team(s) leading to product execution and business outcome while growing and developing a team of engineering talent. - Hire & Develop: You understand the importance of hiring the best diverse talent and creating a culture where your team members can learn & grow with the organization. - Technical Expertise: You have deep knowledge and experience of building scalable web services and data pipelines in AWS. - Operational Excellence: You drive a culture of quality and continuous improvement within your team and personally embody a passion for monitoring, metrics, triage, resolving customer issues, and iterative improvement. You help foster the end to end development of clearly designed interfaces, documentation, thorough test coverage, and effective code reviews. - Ownership & Execution: You own the vision, lead the strategy, and guide the team to execute towards building the future of your product. - Customer Focus: You care deeply about your customers and their problems, and you work tirelessly to innovate on their behalf. - Strong written and verbal communication: You can talk and write about complex ideas concisely to a wide audience. - Core Competencies & Scope: - Experience leading cross-functional teams of 5+ people ## What We Value In addition to [our core values](https://www.mapbox.com/about/values/), which are not unique to this position and are necessary for Mapbox leaders: - We value high-performing creative individuals who dig into problems and opportunities. - We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people. - We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company. - We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply. Employment Requirements - Employment Type: Full-time - Weekly Hours: Full-time - Location/Hybrid Policy: Remote ## How we support you - Hybrid/Remote Options: Enjoy flexibility to work comfortably from home or periodically from an office where applicable. - Country-Specific Care & Coverage: Private health, dental, and income protection plans tailored to elevate your regional statutory benefits. - Family-First Support: Family care, maternity and paternity leave policies to support your growing family. - Lifestyle Spending Account: Contributions to support your health, wellness, and personal growth - Balance & Brainpower: Mental health support for you and your dependents. - Rest & Recharge: Paid time away, company holidays, and generous absence policies. - Time Off to Give Back: Dedicated paid volunteering time in addition to your standard PTO. By applying for this position, you acknowledge that you have received the [Mapbox Non-US Privacy Notice](https://www.mapbox.com/legal/applicant-privacy-notice/) for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. We are committed to a fair and equitable hiring process. We do not discriminate against any protected class. #LI-Remote ## About Mapbox ## Company Overview - **One-liner**: Mapbox is a global location platform that provides maps, navigation, search, and real-time location data services to power experiences for developers, enterprises, and consumers. - **Entity Type**: Private (Growth Stage) - **Headquarters**: Washington, DC, USA (with offices in San Francisco, Helsinki, and Minsk) - **Founded**: 2010 - **Founders**: Eric Gundersen, Mikel Maron, Alex Barth, Will White, Tom MacWright ## Core Business - Primary industry: Location Technology / Geospatial Data / Developer Infrastructure - Target customers: B2B and B2D (Developer-first) — serving logistics, delivery, automotive, retail, travel, manufacturing, and enterprise software companies - Mission or purpose: To power navigation for people, packages, and vehicles everywhere. They equip innovators to keep up with a changing world through real-time data and map rendering technologies. ## Products & Services - **Mapbox Maps**: A customizable, high-performance mapping platform offering a suite of APIs and SDKs for web and mobile applications, including vector tiles, static maps, and map design tools. - **Mapbox Navigation**: Turn-by-turn navigation services for car, truck, and last-mile delivery, optimized for real-time traffic and routing. - **Mapbox Search**: Geocoding and place search APIs that provide location intelligence and address autocomplete. - **Mapbox Data**: A rich set of datasets including traffic data, points of interest (POI), and real-time location insights for analytics and planning. - **Mapbox Unity SDK**: Tools for building immersive location-based experiences in games, AR/VR, and simulation. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company); Mapbox raised over $350M in equity funding. In 2020, its valuation was reported as approximately $1B. - **Key Metric**: Total Funding — Over $370M raised from investors - **Notable Investors/Partners**: SoftBank Vision Fund, Foundry Group, DFJ Growth, True Ventures, Glynn Capital, Atomico, and others. Strategic partners include the United Nations, World Bank, USAID, and Doctors Without Borders. - **Growth Signals**: Headquartered in DC with offices in SF, Helsinki, and Minsk; serves millions of developers and enterprise customers globally; expanding into automotive, logistics, and IoT verticals. In October 2024, they launched new real-time data products for fleet management. ## Competitive Advantages - **Developer-First Platform**: Serves a massive global developer community with a strong open-source ethos and extensive APIs/SDKs. - **Customizability and Performance**: Unmatched ability for developers to style maps and control rendering, with low-latency vector tiles. - **Real-Time Data Ecosystem**: Proprietary traffic, navigation, and location data that continuously updates, creating a data moat. - **Strong Industry Partnerships**: Works with the UN, World Bank, and global enterprises, demonstrating trust and reliability beyond typical commercial use. ## Strategic Focus - **Automotive & Logistics Growth**: Deepening integrations with automotive OEMs and delivery/logistics companies for real-time navigation and fleet management. - **Real-Time Intelligence**: Expanding data products for real-time location analytics, traffic, and supply chain visibility. - **Developer Ecosystem Expansion**: Investing in SDKs, Unity integrations, and developer tools to maintain community leadership. - **Global Reach**: Scaling enterprise sales across non-US markets, especially Europe and Asia. ## Why Work Here - **Remote-First Culture**: Mapbox embraces work flexibility; most roles are remote-friendly, and employees are free to work from home, offices, or even a national park with good WiFi. - **Comprehensive Benefits**: Offers competitive compensation, equity, generous PTO, company-wide breaks, retirement programs, and comprehensive healthcare/mental health support. - **Family Support**: Paid maternity, paternity, adoption, and family care leave. - **Social Impact**: Over 30 hours of paid volunteer time annually and a donation-matching benefit. The team works on projects with NGOs and social impact organizations. - **Engineering-Driven**: A builder culture with a focus on innovation, data-driven decision-making, and cross-functional collaboration. - **Diverse and Inclusive**: Committed to DEI, with employee resource groups and policies promoting equity and inclusion. - **Open Positions**: As of mid-2025, there were 77 open roles across multiple locations, including remote and hybrid options in the US, Helsinki, and Minsk. ## Sources 1. [mapbox.com/company](https://www.mapbox.com/company) 2. [mapbox.com/careers](https://www.mapbox.com/careers) 3. [jobs.ashbyhq.com/mapbox](https://jobs.ashbyhq.com/mapbox) 4. [mapbox.com/company/culture](https://www.mapbox.com/company/culture) 5. [crunchbase.com/organization/mapbox](https://www.crunchbase.com/organization/mapbox) ## Other roles at Mapbox - [Software Development Engineer II, Nav Native](https://feeny.ai/job/software-development-engineer-ii-nav-native-mapbox-finland-d38xf9ynz4gs) — Finland - [Senior Director, People Operations & Total Rewards](https://feeny.ai/job/senior-director-people-operations-total-rewards-mapbox-mapbox-8bk9x85eas1a) — Mapbox, United States - [Senior AI Engineer, Location AI](https://feeny.ai/job/senior-ai-engineer-location-ai-mapbox-mapbox-8rgyngghb571) — Mapbox, United Kingdom - [Senior AI Engineer, Location AI](https://feeny.ai/job/senior-ai-engineer-location-ai-mapbox-mapbox-88tpfcd9zvta) — Mapbox, Germany - [Security Engineer II](https://feeny.ai/job/security-engineer-ii-mapbox-helsinki-kewryqtny0fn) — Helsinki, Finland - [RAVE I, Map Quality & Insights](https://feeny.ai/job/rave-i-map-quality-insights-mapbox-minsk-1thwfx24y9qb) — Minsk, Belarus - [RAVE I (24/7), Feedback and Corrections (Road Closures)](https://feeny.ai/job/rave-i-24-7-feedback-and-corrections-road-closures-mapbox-minsk-wt9dnn3hkw43) — Minsk, Belarus - [Documentation Engineer](https://feeny.ai/job/documentation-engineer-mapbox-mapbox-086wgtmd0w42) — Mapbox, United States - [Software Development Engineer II, Search](https://feeny.ai/job/software-development-engineer-ii-search-mapbox-mapbox-1xek5gxm8p5s) — Mapbox, United States - [Head of Sales, Strategic Accounts](https://feeny.ai/job/head-of-sales-strategic-accounts-mapbox-mapbox-2qzzbjd4r0k5) — Mapbox, United States