---
title: 'Engineering Manager, QA at Scribe'
canonical: 'https://feeny.ai/job/engineering-manager-qa-scribe-remote-dygwtzd51qny'
type: 'job'
last_seen: '2026-10-14'
---

# Engineering Manager, QA at Scribe

- **Company:** Scribe
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-04
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/scribe/32e61aa7-38c3-4687-98af-143b21996159

## Job description

## About Scribe

[Scribe](https://scribe.com) is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset for people and AI agents. We're growing fast. Since our founding in 2019, we've reached 7 million users across 600,000 businesses. Based in San Francisco, we're a LinkedIn Top Startup, valued at over $1B, and backed by leading investors. Join us in our mission to transform how people work.

## About the role

Scribe's desktop apps and browser extensions capture the workflows behind our products. As our customers deploy Scribe across larger and more complex environments, reliable capture becomes essential to their success. We're looking for a QA Engineering Manager to lead our QA team and help enterprise customers roll out Workflow Mapping, the foundation for our next-gen product line, with confidence. You'll develop the team, set our QA roadmap, and be a trusted voice on quality and release readiness across engineering and customer-facing teams. You'll manage an existing, distributed team of QA engineers and shape how we test across Mac, Windows, Chrome, and Edge. Your work will span release validation, customer-environment reproduction, and the processes that help Engineering, Product, Design, and Customer Success deliver reliable deployments together. This role calls for an experienced manager who can set direction, coach others, and get into the technical details when needed. You'll work directly with customers and their IT teams when an issue calls for it, then turn what you learn into repeatable testing and better rollout practices.

## What you'll do

- Lead and develop the team. Coach QA engineers, set clear expectations, give actionable feedback, and support their performance and career growth.
- Own the QA roadmap. Prioritize testing and tooling around customer impact, balancing release speed with reliability.
- Lead quality through enterprise rollouts. Partner with Engineering, Product, and Customer Success to define readiness, surface risks early, and navigate deployment issues.
- Build repeatable reproduction capabilities. Help the team recreate customer environments, isolate failures, validate fixes, and prevent regressions.
- Improve how we test. Combine exploratory testing, targeted automation, and engineering-owned coverage to address risks in performance, session persistence, authentication, and capture correctness.
- Make quality understandable. Communicate evidence, uncertainty, and next steps clearly to technical and nontechnical stakeholders, including customers.

## What we're looking for

- You've managed QA engineers and driven meaningful improvements in quality at a high-growth technology company.
- You have a strong record of coaching people, managing performance, and building a team that takes ownership.
- You've recreated customer environments to reproduce difficult issues and verify fixes before release.
- You can turn product and customer risks into a practical QA strategy, with clear priorities and evidence of results.
- You're comfortable leading conversations outside engineering, aligning stakeholders, and explaining technical trade-offs to customers.
- You bring sound technical judgment, stay close to the work, and help others solve problems independently.
- You handle ambiguity calmly and know when to investigate further, escalate a risk, or move a release forward.
- Nice to have: Experience with desktop apps, browser extensions, enterprise device management, security software, or authentication is especially relevant. Experience leading a distributed team is also valuable.

## Why you'll love working here

- Hard, open problems. Nobody hands you a finished spec. You'll decide what to build with your PM and designer, then own how it performs.
- The reach of a unicorn, the headcount of a startup. We went from $1M to $100M ARR in under four years, with fewer than 200 people. That means more pie than people: scope grows with your impact. Customers like T-Mobile, LinkedIn, HubSpot, New York Life and Northern Trust run on Scribe, so what you own reaches some of the biggest names in business.
- Smart is the floor. Kind is the bar. Low ego, high standards. We compete as a collective and love to see each other win, and One Team, One Dream is one of the most shouted-out values in #values.

## Compensation & location

Fully remote, but candidates must permanently reside in the Eastern Standard Timezone (EST). All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

## Benefits

- Healthcare Coverage – Comprehensive health, dental, and vision plans, including two $0/month medical plan options for employees
- Equity – Ownership in what we're building
- 401(k) Plan – through Vestwell
- Flex Benefit – $500/year for home office equipment, productivity tools, learning & development or fitness/wellness
- Commuter Benefits – $100/month for SF based employees
- PTO – Flexible paid time off and company holidays
- Parental Leave – Paid leave to support growing families
- Wellness & Family Support – Free Talkspace membership, One Medical access (location-dependent), and Kindbody discounts for family planning

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.

## About Scribe

## Company Overview
- **One-liner**: Scribe is an AI-powered platform that automatically captures, documents, and shares workflows, providing the missing context for teams and AI agents to operate efficiently.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, USA (with employees across 3 continents)
- **Founded**: 2020
- **Founders**: Jennifer Smith (CEO) and Aaron Podolny

## Core Business
- Primary industry: Workflow documentation, AI-powered process intelligence, and enterprise knowledge management
- Target customers: B2B, serving both SMBs and large enterprises (94% of the Fortune 500 are customers)
- Mission: "To unleash and uplevel the world's know-how" — making it automatic for the "go-to person" on every team to share how they get things done

## Products & Services
- **Scribe Platform**: An AI-powered tool that automatically captures step-by-step workflows as users work, transforming institutional knowledge into documentation, guides, and context that both human teams and AI agents can read.
- **Scribe AI**: A suite of AI features that analyzes workflows to surface bottlenecks, redundancies, and time drains; provides data-backed recommendations for automation; and gives AI tools (like agents and copilots) the workflow context they need to perform 71% better.
- **Workflow Intelligence**: A product that helps enterprises build their AI roadmap in days by identifying exactly where AI and automation will have the biggest impact and proving ROI.

## Market Standing
- **Valuation**: $1.3 billion (as of early 2026, per Fortune reporting)
- **Key Metric**: Total funding raised of $130M; YoY revenue growth of 300%
- **Notable Investors/Partners**: Not explicitly named in search results, but the company is backed by prominent venture capital firms (early backers mentioned on the about page)
- **Growth Signals**:
  - 6 million+ users and hundreds of thousands of organizations
  - 94% of the Fortune 500 are customers
  - 100+ employees across 3 continents
  - 35 hours saved per person per month for Pro Team & Enterprise customers
  - 98% of customers say they make fewer mistakes
  - 95% of leaders say Scribe enables them to do more with less
  - 12x faster documentation creation

## Competitive Advantages
- **Network effects**: Every workflow captured enriches the platform's AI models, making recommendations smarter for all users
- **Enterprise-grade security**: Meets SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA, and other compliance standards, with automatic redaction of sensitive data
- **AI-native architecture**: Purpose-built to provide context to both human teams and AI agents, solving the "context gap" that limits AI agent adoption in enterprises
- **Zero-friction capture**: Documentation happens automatically as users work — no manual steps, no interrupting workflow
- **High switching costs**: Becomes the "single source of truth" for all organizational processes, deeply embedded in daily operations

## Strategic Focus
- **AI transformation**: Helping enterprises build their AI roadmap in days by measuring exactly where AI and automation will have the biggest impact
- **Context for AI agents**: Positioned as the platform that gives AI tools the workflow context they've been missing — a critical enabler for enterprise AI agent adoption
- **Scaling the best ways of working**: Ensuring best practices are followed consistently across teams and tools
- **International expansion**: Already operating across 3 continents, with continued hiring globally

## Why Work Here
- **Culture and values**: Strong emphasis on six core values that drive decisions daily: Accelerate Impact, Rapid Learning Machine, Raise the Bar, Clear is Kind, Make Our Users Heroes, One Team One Dream. These aren't "corporate buzzwords" — they are used regularly in meetings and decision-making.
- **High agency, low ego**: Described as a place with no micromanagement, no ego — just "thoughtful, humble, incredibly driven teammates."
- **Recruiting as a strategic advantage**: Talent is treated as foundational, not transactional. Hiring managers partner deeply with recruiting from day one. The bar is high but never lowered, even as headcount doubles.
- **Rapid growth trajectory**: 300% YoY revenue growth and a $1.3B valuation mean employees are building at scale with significant resources and impact.
- **Remote/hybrid policy**: Not explicitly stated, but the company has employees across 3 continents, suggesting a distributed or hybrid model.
- **Mission-driven work**: Employees are united by a mission to "uplevel how people do work" and make every team member more effective.

## Sources
1. [scribe.com](https://scribe.com/) — Main product site with customer stats and value proposition
2. [scribe.com/about](https://scribe.com/about/) — Company mission, history, and values
3. [scribe.com/careers](https://scribe.com/careers) — Careers page with culture, values, and growth metrics
4. [scribe.com/library/what-its-like-to-recruit-at-scribe](https://scribe.com/library/what-its-like-to-recruit-at-scribe) — Internal recruiting blog post detailing culture and hiring philosophy
5. [fortune.com](https://fortune.com/2026/scribe-1.3-billion-valuation-ai-workflow/) — Fortune article: "Scribe hits $1.3B valuation as it moves to show where AI will actually pay off"

## Other roles at Scribe

- [Senior Database Reliability Engineer](https://feeny.ai/job/senior-database-reliability-engineer-scribe-remote-e133st8xvp29)
- [Information Security and GRC Manager](https://feeny.ai/job/information-security-and-grc-manager-scribe-san-francisco-amdnrces8z8z) — San Francisco, CA
- [GTM Operations Manager, Enablement](https://feeny.ai/job/gtm-operations-manager-enablement-scribe-united-states-m9grn497w8d9) — United States
- [Senior DevOps Engineer](https://feeny.ai/job/senior-devops-engineer-scribe-remote-crhg4g7vg1t6)
- [Senior Full-Stack Engineer](https://feeny.ai/job/senior-full-stack-engineer-scribe-united-states-vvgdt0jhc55f) — United States
- [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-scribe-united-states-gzf8abmrr0n5) — United States
- [Account Executive, SMB](https://feeny.ai/job/account-executive-smb-scribe-san-francisco-t2dqhzsa2fnx) — San Francisco, CA
- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-scribe-san-francisco-yxxevamwzdkg) — San Francisco, CA
- [Account Executive, Emerging Enterprise Expansion](https://feeny.ai/job/account-executive-emerging-enterprise-expansion-scribe-united-states-f6a0p742742g) — United States
- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-scribe-san-francisco-051g2v4081h4) — San Francisco, CA