---
title: 'Engineering Manager (Site Reliability) at Moniepoint'
canonical: 'https://feeny.ai/job/engineering-manager-site-reliability-moniepoint-lagos-h5wd5whn2fj3'
type: 'job'
last_seen: '2026-09-05'
---

# Engineering Manager (Site Reliability) at Moniepoint

- **Company:** Moniepoint
- **Location:** Lagos, Nigeria
- **Work type:** remote
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-05
- **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/4938273101

## Job description

## Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

## About the role

As an Engineering Manager, you will drive the successful delivery and execution of projects within your teams. You will manage end-to-end technical planning, ensuring that product requirements are translated into actionable tasks, while orchestrating collaboration between various stakeholders, including engineers, product managers, QA, and UX. This role requires a deep understanding of software design and development and the ability to plan, execute, and deliver product features in a timely and predictable manner. You will also be responsible for maintaining high technical standards, managing team bandwidth, and ensuring project milestones are met with efficiency and accuracy.

## What you’ll get to do

- Own delivery and execution within the Site Reliability Engineering tooling team. Evaluate product requirements for feasibility and ensure they align with the existing product architecture, translating them into EPICs and technical stories. Work closely with Product Managers and Engineers to refine and groom tasks.
- Plan and organize sprints with clearly defined goals, using project planning tools to establish timelines, and delivery milestones, and identify task dependencies early. Foster engineering processes that promote seamless collaboration and teamwork.
- Track team velocity to ensure resources are effectively allocated, balancing bandwidth with task demands. Coordinate alignment and manage dependencies across multiple stakeholders to prevent bottlenecks and ensure smooth execution.
- Contribute to critical projects by ensuring appropriate design patterns and coding techniques are applied. Remain hands-on, participating in code reviews to uphold high-quality standards.
- Ensure monitoring and observability are in place for all owned services, meeting defined SLIs/SLOs. Partner with Product Managers to track and publish post-deployment product metrics, ensuring transparency with key stakeholders.

To succeed in this role, you should have

- Minimum of 8 years of experience as a Software Developer, Software Engineer, or similar role.
- 5+ years of Node JS / python experience.
- A minimum of 3 years of leadership experience is a must.
- Strong understanding of agile methodologies, sprint planning, and backlog management.
- Expertise in breaking down complex product requirements into structured EPICs, Stories, and Tasks.
- Solid experience with backend technologies. Experience with frontend is a plus.
- Knowledge of project planning tools for visualizing and tracking delivery timelines.
- Familiarity with engineering metrics and monitoring tools to assess team performance and product health.
- Capability to debug complex technical issues during incidents to identify solutions and run blameless RCA sessions.
- Understanding of deployment pipelines, continuous integration (CI), continuous deployment (CD), and their corresponding metrics.
- Ability to drive alignment across diverse technical and non-technical stakeholders.
- Exceptional ability to manage dependencies, mitigate risks, and communicate clearly with stakeholders.
- Proven track record of improving team velocity and fostering efficient delivery.
- BSc in Computer Science, Engineering, or a related field

Generic Skills

- Problem-solving: Ability to assess complex problems, find solutions, and make sound decisions.
- Communication: Strong written and verbal communication skills, including technical documentation and stakeholder reporting.
- Adaptability: Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.
- Attention to Detail: Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

Supervisory skills

- Team Management: Experience in managing and mentoring engineers, ensuring team growth and performance.
- Resource Allocation: Ability to assess bandwidth and manage resource distribution to optimize team performance.
- Feedback: Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.
- Stakeholder Management: Lead project status reviews, manage expectations, and ensure smooth communication between teams and leadership.

## What we can offer you

- [Culture](https://moniepoint.com/culture) - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave, plus other benefits.

What to expect in the hiring process

- A preliminary phone call with one of our recruiters.
- A live coding and code review session.
- A system design and technical discussion round.
- A project planning, execution, and product thinking round.
- A behavioral and technical interview with the hiring manager.

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

## About Moniepoint

## Company Overview
- **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa.
- **Entity Type**: Private (backed by major global venture capital funds)
- **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US)
- **Founded**: 2015
- **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB

## Core Business
- **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit
- **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals)
- **Mission or purpose statement**: "Financial happiness for every African, everywhere"

## Products & Services
- **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions.
- **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses.
- **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management.
- **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants.
- **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds.
- **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents.

## Competitive Advantages
- **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat.
- **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas.
- **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time.
- **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect.

## Strategic Focus
- **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa.
- **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform.
- **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses.

## Why Work Here
- **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team."
- **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi).
- **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter."
- **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview.

## Sources
1. [Moniepoint.com](https://www.moniepoint.com/)
2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint)
3. [Moniepoint Culture Page](https://www.moniepoint.com/culture)
4. [LeapFrog Investments - Moniepoint](https://leapfroginvest.com/company/moniepoint/)

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