--- title: 'Engineering & Product Operations Lead at Monaco' canonical: 'https://feeny.ai/job/engineering-product-operations-lead-monaco-san-francisco-awpkmd7ajwjr' type: 'job' last_seen: '2026-09-07' --- # Engineering & Product Operations Lead at Monaco - **Company:** Monaco - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-06-09 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/monaco/64d38a50-03c7-4d52-954e-e315b1e965d4/application **Skills:** Retool, Zapier, Linear, AI Tools, SDLC processes, Dashboard creation, Automation > Join Monaco to build the operating systems, processes, and tooling that enable Engineering, Product, and Design teams to move faster with clarity and accountability. This role involves running sprint planning, building visibility dashboards, connecting EPD with GTM, and improving internal workflows. ## Job description Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack - CRM, sequencing, call recording, enrichment, pipeline management with one unified system, consolidating 6–10 disconnected tools into a single platform built for the AI era. We launched publicly in Feb 2026, are already 65 people, and have strong early product-market fit generating millions in ARR within months of launch. You'll have the chance to both scale our core systems and build new features from 0 to 1. We've raised $85M in our Series B from Founders Fund, Benchmark, and Human Capital, and our founders previously led Brex, Apollo, and Clari. Come join us if you want to be part of a high autonomy, high pace team reinventing one of the biggest categories in enterprise software. ## THE ROLE We're looking for an Engineering & Product Operations Lead to help scale how our product organization operates. You'll work directly with the engineering and product leadership team to build the systems, processes, and operating cadence that help Engineering, Product, and Design move faster with more clarity and accountability and observability. One day you might be redesigning sprint planning, the next building a dashboard for executive visibility, coordinating a major launch, streamlining onboarding for new engineers, or eliminating a workflow that's wasting everyone's time. This role is part operator, part builder, part strategist. You'll sit at the center of the EPD organization and help turn a fast-growing startup into a high-performing machine. ## WHAT YOU'LL DO - Own core operating cadences including sprint and cycle planning, roadmap reviews, retrospectives, launch readiness, and SDLC processes. - Drive consistency across Engineering, Product, and Design while ensuring priorities, decisions, and accountability are visible across the organization. - Create and maintain dashboards tracking engineering velocity, roadmap progress, feature adoption, reliability, and customer issues. - Surface risks, bottlenecks, and dependencies early, and help leadership make better decisions with clear data. - Serve as the connective tissue between EPD and go-to-market teams, translating product priorities into materials for Sales, Customer Success, and Support. - Ensure customer feedback and field insights flow back into Product, and coordinate launch planning, communications, enablement, and rollout readiness. - Own intake and triage for bugs, feature requests, and technical debt, and identify and remove operational bottlenecks. - Build lightweight tooling and automations (Retool, Zapier, Linear, scripts, AI tools, etc.) and manage EPD tooling and vendors. - Own engineering onboarding and key team rituals (e.g., Engineering All Hands). - Help maintain a high-functioning, high-trust operating environment as the company scales. ## WHAT YOU'LL BRING - 8+ years of experience operating within Engineering, Product, or technical organizations at a high-growth startup. - Enjoys creating order from ambiguity while understanding startup dynamics. - Comfortable moving between strategy and execution. - Highly organized without becoming process-heavy. - Able to build trust with engineers, product managers, designers, and executives. - Technical enough to understand engineering workflows and systems. - Enjoys building internal tools, automations, and dashboards. - Strong written and verbal communication skills. - Proactively notices inefficiencies and instinctively fixes them. ## LOCATION - San Francisco. We're an in-person team - 5 days in the office. At this stage, proximity genuinely accelerates product quality and team cohesion. ## About Monaco ## Company Overview - **One-liner**: Monaco is the first AI-native revenue engine for startups, replacing legacy CRM and disparate sales tools with a unified platform that automates demand generation, pipeline management, and revenue operations. - **Entity Type**: Private (funding stage not disclosed; backed by top-tier investors) - **Headquarters**: San Francisco, California, United States [builtin.com](https://builtin.com/company/monaco) - **Founded**: Not publicly available (Built In lists "1971" as a placeholder error; the company is recent) - **Founders**: Sam Blond (Co-Founder & CEO), Malay Desai (Co-Founder & CTO), Shek Viswanathan (Co-Founder & CPO), Brian Blond (Co-Founder) [monaco.com/company](https://www.monaco.com/company) ## Core Business - **Primary industry/industries**: Sales technology (CRM, revenue intelligence, AI-powered sales engagement) - **Target customers**: B2B startups (small to mid-market, enterprise-ready) - **Mission or purpose statement**: Enable founders to focus on product while revenue scales itself [monaco.com/company](https://www.monaco.com/company) ## Products & Services - **[Monaco Platform (SaaS)](https://www.monaco.com/product)**: All-in-one revenue platform combining database, signals, outbound sequences, pipeline tracking, call recording, and AI agents. Key components include: - **CRO Copilot**: Proactive coaching, insights, and prioritized actions. - **AI Agents**: Automate demand generation, pipeline management, and follow-ups. - **Pre-built TAM**: Automatically builds total addressable market from billions of data points. - **Signal-based pipeline**: Self-updating stages, risk detection, and auto-enrichment. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; reported headcount of 71 employees [builtin.com](https://builtin.com/company/monaco) - **Notable Investors/Partners**: "Backed by top-tier investors" (names not specified in provided data) [monaco.com/company](https://www.monaco.com/company) - **Growth Signals**: Growing team (11+ open roles listed across engineering, design, and customer success) [jobs.ashbyhq.com/monaco](https://jobs.ashbyhq.com/monaco); white-glove activation with dedicated forward-deployed sales executives; emphasis on rapid time-to-value ("value in days, not months"). ## Competitive Advantages - **Unified platform**: Replaces multiple point solutions (CRM, data enrichment, sequencing, call recording) with one AI-native system. - **Pre-built data & signals**: TAM and account scoring are set up on day one, eliminating manual data work. - **Built by operators**: Founding team includes former CRO of Brex and Zenefits, and former CPO of Apollo and Qualtrics, bringing deep startup sales expertise. - **AI-first approach**: Agents actively run outbound, update pipeline, and provide a "CRO Copilot" that acts as an intelligent advisor. ## Strategic Focus - **Current priorities**: Scaling the revenue engine platform, expanding AI agent capabilities, and onboarding more startups through rapid deployment and dedicated support. - **Direction**: Continue replacing legacy CRM with a self-maintaining, signal-driven system that reduces manual sales work. ## Why Work Here - **Culture**: Fast-paced startup environment with a focus on building a "world-class revenue engine" for other startups. Emphasis on operational excellence and customer impact. - **Work policy**: Hybrid workspace – employees engage in a combination of remote and on-site work; primary office in San Francisco. [builtin.com](https://builtin.com/company/monaco) - **Perks**: Roles span engineering (AI, full-stack, platform), product design, and forward-deployed customer success; the team values immediate impact and "effortless onboarding" for customers. ## Sources 1. [monaco.com - Product page](https://www.monaco.com/product) 2. [monaco.com - Company page](https://www.monaco.com/company) 3. [builtin.com - Monaco company profile](https://builtin.com/company/monaco) 4. [jobs.ashbyhq.com - Monaco careers](https://jobs.ashbyhq.com/monaco) ## Other roles at Monaco - [GTM Operations & Analytics](https://feeny.ai/job/gtm-operations-analytics-monaco-san-francisco-tc0jzh1qvya5) — San Francisco, CA - [Enablement Lead](https://feeny.ai/job/enablement-lead-monaco-san-francisco-y17rskdvqkeb) — San Francisco, CA - [Client Operations](https://feeny.ai/job/client-operations-monaco-san-francisco-6mxpzz8a3dyn) — San Francisco, CA - [AI Backend Product Engineer](https://feeny.ai/job/ai-backend-product-engineer-monaco-san-francisco-gnzj1fj67e08) — San Francisco, CA - [Finance Lead](https://feeny.ai/job/finance-lead-monaco-san-francisco-6tvnztrb5yvh) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monaco-san-francisco-mghnkx5rp222) — San Francisco, CA - [Technical Recruiter](https://feeny.ai/job/technical-recruiter-monaco-san-francisco-g158z4zh64hb) — San Francisco, CA - [Business Recruiter](https://feeny.ai/job/business-recruiter-monaco-san-francisco-33zxtafw30zs) — San Francisco, CA - [Technical Lead](https://feeny.ai/job/technical-lead-monaco-san-francisco-ws8ts0np6pqk) — San Francisco, CA - [Launch Operations](https://feeny.ai/job/launch-operations-monaco-san-francisco-xrk5h6bsa4dm) — San Francisco, CA