--- title: 'Engineering Team Lead at Keyloop' canonical: 'https://feeny.ai/job/engineering-team-lead-keyloop-ho-chi-minh-city-jvz89pzqwf77' type: 'job' last_seen: '2026-09-07' --- # Engineering Team Lead at Keyloop - **Company:** Keyloop - **Location:** Ho Chi Minh City, Vietnam - **Work type:** hybrid - **Posted:** 2026-05-26 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/keyloop/daf25515-48c8-4412-b706-33f6b78725bc ## Job description Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? The Engineering Lead is the first formal step into engineering leadership at Keyloop, bridging the role of a senior individual contributor and the people-focused Engineering Manager. This role is accountable for the technical success of a specific, complex project, establishing the technical vision, breaking complex problems into actionable plans, and guiding a team of engineers through execution. The Engineering Lead remains hands-on, contributing code to the most critical or complex parts of the project, while their primary focus shifts from personal output to the collective technical success of the team they lead, all aligned with Keyloop’s “Experience-First” philosophy. Key Responsibilities: Technical Leadership & Innovation - Establish the technical vision and architectural direction for a project - Lead design and code reviews, setting a high bar for quality and consistency - Remain hands-on, writing code for the most critical or complex parts of the project - Make sound technical decisions and clearly articulate the trade-offs involved - Champion the adoption of AI-empowered development tools and ensure the project team leverages them effectively - Stay current with emerging technologies and evaluate their fit for the project Execution & Delivery - Own the technical delivery of the project end to end, accountable for the outcome - Break down complex problems into clear, actionable plans the team can execute - Manage the project’s technical roadmap and track progress against the plan - Proactively identify, surface, and resolve project risks and blockers - Ensure the project consistently meets its commitments on quality and timeline - Optimize the team’s workflow through strategic use of AI and automation tools People Leadership - Provide technical mentorship and guidance, accelerating the growth of engineers on the project - Pair with engineers to solve difficult problems and elevate their capabilities - Build consensus around technical decisions through facilitation, not authority - Set an example of engineering craft that raises the standard for the whole team - Foster a culture of psychological safety, technical rigor, and continuous improvement - Guide engineers in developing AI literacy and effective use of AI tools Communication & Collaboration - Act as the primary technical point of contact for the project, interfacing with the Engineering Manager and Product - Articulate complex technical concepts clearly to both technical and non-technical audiences - Communicate project status, risks, and trade-offs openly to leadership and stakeholders - Facilitate productive design discussions that lead to clear decisions and actions - Write clear, concise technical design documents that anchor the project Product & Business Impact - Collaborate with Product to translate requirements into a coherent technical vision - Ensure the team understands the “why” behind their work and its business value - Propose alternative technical solutions that better meet customer needs or improve user experience - Balance feature delivery, technical debt reduction, and innovation within the project - Identify opportunities where AI can accelerate delivery or improve product quality ## What We're Looking For - 6+ years of software engineering experience with a strong technical foundation - Proven track record of leading complex, multi-sprint technical projects to successful delivery, typically as a Senior Engineer or Tech Lead - Demonstrated ability to mentor engineers and accelerate their technical growth - Experience designing and implementing robust, scalable solutions for team-sized projects - Strong communication skills, with the ability to translate between technical and business contexts - Experience with Agile methodologies (SAFe or Scrum) and modern software delivery practices - Working knowledge of AI-assisted development tools and their impact on engineering productivity - Ability to make sound technical decisions in the face of ambiguity, with incomplete information - Aspiration to grow into Engineering Manager on the leadership track, or Staff Engineer on the technical track What Success Looks Like: - Technical Delivery: Your project consistently delivers on commitments with high quality - Team Growth: Engineers on your project visibly grow their technical skills under your guidance - Technical Excellence: The systems your project owns are well-designed, well-tested, and operationally healthy - Innovation: Your project effectively leverages AI and modern tools to enhance productivity - Stakeholder Trust: Product partners, the Engineering Manager, and leadership trust your project’s technical execution - Decision Quality: Technical decisions are sound, well-reasoned, and clearly communicated - Influence: You build consensus across the project team without relying on positional authority What Sets This Role Apart: This Engineering Lead position offers the unique opportunity to: - Take the first formal step into engineering leadership while continuing to build world-class software - Shape the technical direction of a critical project on the Fusion Automotive Retail Platform - Pioneer the integration of AI into everyday engineering practices at the project level - Develop your leadership craft with clear, defined pathways to Engineering Manager or Staff Engineer - Be the technical anchor for a team while staying close to the codebase and the craft - Have direct, measurable impact on both project outcomes and team capability ## About Keyloop ## Company Overview - **One-liner**: Keyloop is the world’s largest automotive technology company, providing platforms and tools that connect car retailers and manufacturers across more than 90 countries to power the full retail journey. - **Entity Type**: Private (acquired by Francisco Partners in 2021) - **Headquarters**: Reading, United Kingdom - **Founded**: Originated over 40 years ago (as Kerridge); rebranded as Keyloop in 2021 - **Founders**: Original founders not publicly disclosed; the company traces its roots to Kerridge in Hungerford, UK ## Core Business - **Primary industries**: Automotive retail technology, dealer management software, omnichannel retailing, and customer experience solutions - **Target customers**: B2B – automotive retailers (dealerships) and OEMs (car manufacturers) - **Mission or purpose statement**: To use technology to make car buying and servicing simpler, smoother, and better for everyone, putting exceptional experiences first (“Experience-First”). ## Products & Services Keyloop offers a suite of SaaS and integrated solutions for the automotive retail ecosystem. Major offerings include: - **Keyloop DMS (Dealer Management System)** – Core platform for dealership operations (sales, service, parts, finance). - **enquiryMAX** – Sales engagement and lead management platform for dealers. - **RAPID RTC** – Real-time customer communication and service marketing tool. - **MotorDocs** – Digital document management and e-signature solution for vehicle transactions. - **FISC** – Integrated financial services and compliance platform. - **SilverBullet** – Vehicle marketing and merchandising solution to accelerate online sales. - **SERTI** – Warranty and service contract administration platform. - **Automotive Transformation Group (ATG)** – Omnichannel retailing and digital customer journey solutions. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual Revenue of GBP 113 million (per LinkedIn, 2025 data) - **Notable Investors/Partners**: Owned by Francisco Partners (a leading tech investment firm); partners with 80+ OEMs and 20,000+ retailers - **Growth Signals**: - Acquired seven companies since 2021 (enquiryMAX, RAPID RTC, MotorDocs, FISC, SilverBullet, SERTI, ATG) - Headcount approximately 1,862 (+4.7% YoY, +108 people) - Global presence: offices across 32 countries including UK, India, Canada, Czechia, Spain - 100,000+ LinkedIn followers (monthly +0.5%, yearly +8.9%) ## Competitive Advantages - **Scale and legacy**: Nearly 50 years of automotive domain expertise; trusted by 20,000+ retailers and 80 OEMs in 90+ countries – the largest global automotive technology company. - **Experience-First platform**: A unified approach that connects the entire customer journey, from online browsing to service bay, differentiating from fragmented point solutions. - **Deep OEM integrations**: Longstanding relationships with manufacturers and a partner ecosystem that makes switching costly for clients. - **Tailored acquisitions**: Strategically adding best-in-class solutions (e.g., ATG for omnichannel, RAPID RTC for communications) to create a comprehensive integrated suite. ## Strategic Focus - **Building the world’s first truly connected auto retail ecosystem** – integrating data, retailers, OEMs, and partners. - **Artificial Intelligence and innovation**: Hiring for AI Solutions Engineer (Salesforce Agentforce) and pushing AI/ML capabilities (CTO Amit Monovich brings cloud/AI expertise from Salesforce). - **Continued acquisition and partner growth**: Actively seeking more partners that share the “Experience-First” vision. - **Sustainability**: “Power to Change” initiative focusing on environmental impact, community volunteering, and employee well-being. ## Why Work Here - **Culture**: “Experience-First” mindset – the same customer-centric philosophy is applied internally, attracting top talent and fostering an environment where meaningful contributions are recognised. - **Flexibility**: Truly flexible and hybrid work opportunities; focus on outcomes rather than days in the office. Offices worldwide for collaboration, but remote work is supported and trusted. - **Growth and development**: Well-established frameworks for career development; employees are empowered to take charge of their own success and learning. - **Diverse teams**: Distributed across 32 countries with a global mindset; roles in engineering, product, customer enablement, sales, marketing, IT, finance, and more. - **Perks**: Emphasis on work-life balance, meaningful work in a rapidly digitising industry, and a chance to shape the future of automotive retail. ## Sources 1. [keyloop.com/careers](https://keyloop.com/careers) 2. [keyloop.com/about-us](https://keyloop.com/about-us) 3. [jobs.lever.co/keyloop](https://jobs.lever.co/keyloop) 4. [linkedin.com/company/keyloop](https://linkedin.com/company/keyloop) 5. 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