---
title: 'Engineering Technical Lead – Engineering Triage at ALSO'
canonical: 'https://feeny.ai/job/engineering-technical-lead-engineering-triage-also-palo-alto-s8phzfvx27cj'
type: 'job'
last_seen: '2026-09-10'
---

# Engineering Technical Lead – Engineering Triage at ALSO

- **Company:** ALSO
- **Location:** Palo Alto, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.ashbyhq.com/ridealso/4e24177d-dfb8-4be8-ac68-bab1ac5002a5

## Job description

About ALSO. We’re ALSO, an electric mobility company originally conceived as a part of Rivian. We’re a passionate team of builders, dreamers, doers and innovators, focused on creating entirely new (not to mention, innovative and delightful) vertically integrated, small EVs designed to meet the global mobility challenges of today and tomorrow. Our mission is to inspire everyone to ride ALSO—replacing many local car, truck and SUV miles with ones on vehicles that are more affordable, more enjoyable and 10-50x more efficient.

ALSO is seeking an Engineering Technical Lead – Engineering Triage to build and run the triage function across our embedded firmware, mobile apps, cloud services, and connected vehicle platform. You'll define the processes, workflows, and tooling that let us investigate, prioritize, and resolve issues fast, working closely with Firmware, Mobile, Cloud, Systems, Product, Customer Support, Manufacturing, Operations, and Program Management to keep quality high and releases moving.

This role is highly cross-functional and hands-on. You should be comfortable solving system-level problems, moving fast in a startup environment, and driving initiatives from identification through implementation on your own. Strong technical range across embedded, mobile, and cloud systems, paired with sharp communication and execution skills, will be key to improving both engineering effectiveness and customer experience.

## What You'll Do

- Lead the Engineering Triage function, setting technical processes and best practices for managing issues across firmware, mobile apps, cloud services, and connected systems
- Own intake, prioritization, investigation, and assignment of engineering issues from customer support, field operations, and product development
- Drive cross-functional root cause analysis across firmware, mobile, cloud infrastructure, backend services, APIs, connectivity, and hardware/software interactions
- Partner with Firmware, Mobile, Cloud, Systems Engineering, Product, Support, Quality, Manufacturing, and Operations to resolve customer-impacting issues on time
- Lead periodic triage reviews, coordinating investigations, identifying dependencies, removing blockers, and driving issues to closure
- Build and maintain dashboards and metrics for issue aging, defect trends, release quality, customer impact, and engineering throughput
- Improve observability by working with software teams to enhance logging, diagnostics, telemetry, crash reporting, and remote debugging
- Define severity classifications, prioritization frameworks, escalation paths, and SLOs for issue management
- Work with Release Management to assess issue readiness and support go/no-go decisions for firmware, mobile, and cloud deployments
- Build tooling and automation for issue tracking, log collection, diagnostics, and defect reporting, and mentor engineers on debugging and incident management

## What You'll Bring

- Bachelor's or Master's degree in Computer Science, Software Engineering, Electrical Engineering, Computer Engineering, or a related technical field
- 8+ years developing and/or validating embedded software, mobile applications, or cloud services, with experience in systems engineering, software quality, and engineering operations
- Automotive experience a plus, including CAN protocol debugging tools (Vector, NI, etc.), DBCs, Power Management, Fault Management, DTCs, UDS, and telemetry data
- Proven experience leading cross-functional investigations spanning embedded firmware, mobile apps, cloud platforms, and connected devices
- Strong understanding of embedded and distributed architectures, MCU/ECU, RTOS and Linux-based systems, OTA firmware updates, hardware/software interfaces, and board-level debugging
- Experience with connected product technologies such as Bluetooth, BLE, Wi-Fi, Cellular, GNSS, MQTT, and REST APIs
- Working knowledge of cloud-native architectures, backend services, distributed systems, APIs, authentication, telemetry pipelines, and observability platforms
- Experience with engineering lifecycle tools (Jira, Confluence, GitHub, GitLab, or similar) and hardware debugging tools (JTAG, I2C, SPI, serial consoles, logic analyzers, oscilloscopes)
- Strong analytical and debugging skills, with the ability to interpret logs, traces, crash reports, telemetry, and diagnostics across software layers
- Programming/scripting experience (C/C++, Python, or similar) for automating workflows, diagnostics, and reporting, plus experience with CI/CD and release management across firmware, mobile, and cloud

The salary for this position ranges from $170,000 - $210,000 per year, depending on experience, qualifications, and location.

## Perks & Benefits

- Robust health coverage — excellent health, dental and vision insurance covered up to 100% by ALSO with FSA & HSA options
- One Medical membership and dedicated insurance advocates
- Rich fertility and family building benefits with Progyny
- Flexible time off
- 401(k) match

Why ALSO. We’re passionate about helping the world find a better way to get there—wherever it is you’re headed. We’re located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces. Together we’re working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.

## About ALSO

## Company Overview
- **One-liner**: ALSO is an electric mobility company designing and building small, vertically integrated electric vehicles for moving people and goods, originally incubated within Rivian.
- **Entity Type**: Private (Series C, Unicorn)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2025
- **Founders**: Not publicly disclosed; the company was formed as a stealth team within Rivian before spinning out as an independent entity.

## Core Business
- **Primary industry**: Alternative Fuel Vehicle Manufacturing / Electric Mobility
- **Target customers**: B2C (urban consumers) and B2B (logistics, delivery, and transportation partners)
- **Mission**: To build the world’s best small vehicles for moving people and goods, driven and autonomous, with a focus on sustainability and rethinking transportation from first principles.

## Products & Services
Based on publicly available information, ALSO has not yet announced specific product names beyond the “TM” and “TM-” references on its website. The company is developing a vertically integrated technology platform that spans motors, batteries, electronics, and software. Its product lineup includes small EVs for both consumer and commercial use, with a flagship vehicle set to launch in early 2026.

- **[Flagship Small EV (unnamed)]**: A vertically integrated, small electric vehicle for urban and commercial use. It combines in-house powertrain, battery, electronics, and autonomy software. Launch expected in early 2026, initially in the U.S. and Europe. [ridealso.com](https://ridealso.com/pages/news)
- **Commercial Platform**: ALSO works with logistics, delivery, and transportation partners to deliver custom solutions at scale. [ridealso.com](https://ridealso.com/pages/company)

## Market Standing
- **Valuation**: $1–2.5B (unicorn status) as of March 2026 (latest valuation per Dealroom). [dealroom.co](https://dealroom.co/companies/ridealso-com/)
- **Total Funding**: $505M across four rounds.
  - Corporate Round (Feb 2025) – 1 investor
  - Series B (Mar 2025) – $105M led by Eclipse
  - Venture Round (Aug 2025) – $200M led by Greenoaks
  - Series C (Mar 2026) – $200M led by Greenoaks, with participation from other investors
- **Notable Investors/Partners**: Eclipse Ventures, Greenoaks. ALSO works with commercial partners in logistics and transportation sectors.
- **Growth Signals**: Headcount grew 290.9% year-over-year to 205 employees (LinkedIn, as of mid-2026). The company is actively hiring 48 open positions across engineering, product, and operations. It operates in five countries (U.S., Taiwan, U.K., South Africa, China). Strong talent inflow from Rivian (56 employees), Tesla, Apple, and Cruise. [linkedin.com](https://www.linkedin.com/company/ridealso)

## Competitive Advantages
- **Vertically Integrated Technology**: In-house development of motors, batteries, electronics, and software enables a tightly optimized, high-performance EV platform.
- **Rivian Pedigree**: Originally incubated within Rivian, benefiting from automotive rigor and advanced software/autonomy expertise.
- **Focus on Small EVs**: Addresses a rapidly growing market segment where 80% of car trips are under 15 miles, with urban population projected to reach 7 billion by 2050.
- **Strong Financial Backing**: $505M in funding from top-tier investors, providing ample runway for product launch and scaling.

## Strategic Focus
- **Product Launch**: Introduce the flagship small EV in early 2026, first in the U.S. and Europe, then globally.
- **Commercial Expansion**: Deepen partnerships with logistics, delivery, and transportation companies to scale custom vehicle solutions.
- **Technology Platform**: Continue to advance in-house autonomy, sensing, and connectivity features to differentiate the user experience.
- **Talent Growth**: Rapidly hiring across engineering, design, and operations to support product development and future scaling.

## Why Work Here
- **Mission-Driven Culture**: Employees are described as “builders, technologists, designers, and dreamers” focused on creating sustainable, delightful mobility.
- **High-Growth Environment**: Headcount has tripled year-over-year, offering early employees significant impact and career acceleration.
- **Top-Tier Team**: Colleagues come from Rivian, Tesla, Apple, Cruise, and other elite companies, fostering a culture of craft and excellence.
- **Technical Depth**: Opportunities to work on cutting-edge EV hardware, software, autonomy, and battery systems. Open roles include Senior Software Engineer (ML), Motor Controls Engineer, Battery Design Engineer, and Staff Reliability Engineer.
- **Office Locations**: Hubs in Palo Alto (vehicle engineering, software, design), Seattle (customer experience & commerce), and Taichung, Taiwan (supply chain & logistics). The work policy is not explicitly stated but likely hybrid or office-first given the hardware focus.
- **Perks**: Not publicly detailed, but as a well-funded unicorn, competitive compensation and equity packages are standard.

## Sources
1. [ridealso.com](https://ridealso.com/pages/company)
2. [ridealso.com](https://ridealso.com/pages/news)
3. [linkedin.com](https://www.linkedin.com/company/ridealso)
4. [dealroom.co](https://dealroom.co/companies/ridealso-com/)
5. [ridealso.com](https://ridealso.com/)

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