--- title: 'Enrollment Strategy & Operations at Stedi' canonical: 'https://feeny.ai/job/enrollment-strategy-operations-stedi-in-the-sn4kav35fqa3' type: 'job' last_seen: '2026-09-08' --- # Enrollment Strategy & Operations at Stedi - **Company:** Stedi - **Location:** IN the, United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/stedi/ce38fac7-b2a1-4e40-b1f3-c1df7fbd6506 ## Job description ## WE'RE BUILDING A NEW HEALTHCARE CLEARINGHOUSE Stedi is building the first new healthcare clearinghouse in decades. In the healthcare sector, the Health Insurance Portability and Accountability Act of 1996 (HIPAA) requires that all insurance payers exchange transactions such as claims, eligibility checks, prior authorizations, and remittances using a standardized EDI format called X12 HIPAA. Clearinghouses process the majority of these transactions, offering consolidated connectivity to carriers and providers. Until Stedi, the space was occupied entirely by a small group of legacy players, built on outdated, often pre-internet technology. Stedi is the world's only programmable healthcare clearinghouse. By offering modern API interfaces alongside traditional real-time and batch EDI processes, we enable both healthcare technology businesses and established players to exchange mission-critical transactions. Our clearinghouse product and customer-first approach have set us apart. Stedi was ranked by Ramp https://ramp.com/data/top-saas-vendors-on-ramp-march-2026 as one of the fastest-growing SaaS vendors. We have lightning in a bottle: engineers and designers shipping products week in and week out; a lean business team supporting the company’s infrastructure; passion for automation and eliminating toil; $142 million in funding from top investors like Stripe, Addition, USV, Bloomberg Beta, First Round Capital, and more. To learn more about how we work, watch our founder Zack’s interview with First Round Capital https://www.youtube.com/watch?v=IO6sR-i5rSs. WHAT IS TRANSACTION ENROLLMENT? Stedi is an API-first healthcare clearinghouse. By offering a modern API interface for running eligibility checks, processing claims, and ingesting ERAs, healthcare technology businesses are able to exchange transactions with payers without dealing with the EDI protocol or carrier-specific connectivity. Transaction enrollment is the process of registering a provider with a payer to exchange specific healthcare transactions. It involves submitting information about the provider, including their name, tax ID, NPI, billing address, and contact information. Transaction enrollment is the most toilsome process that revenue cycle businesses and teams have to manage. Thousands of payers, each with their own quirky enrollment experience. Form fills, faxes, PDFs, wet signature, and provider portal all stand in the way of reconciling financials and processing transactions. WHAT ARE WE LOOKING FOR? We’re looking for an individual to understand, support, and optimize Stedi’s transaction enrollment operations end-to-end: the systems, automations, communications, and payer interactions that together produce a seamless enrollment experience for our customers and their providers. This is a hands-on individual contributor role. You will be personally in the weeds - building automations, running data analysis, collaborating with product and engineering - aligned to the north star goal of processing as many enrollments as possible with little to no human intervention. You’ll work directly with customers, internal operations teams, engineering, product, payers, and intermediaries. The work moves extraordinarily fast and sits in the critical path for our customers, our business, and our revenue. ## WHO YOU ARE - You have experience building operational processes and programs. You’ve seen where systems break down, where bottlenecks emerge, and are excited to come in every day and improve the system. You understand the benefits of compounding small incremental gains. - You are exceptional at staying on top of many open threads simultaneously. You are hyper-responsive, organized, and thorough. You almost never drop balls. - You have a technical background. You love building automations, workflows, and using AI to support end-to-end automation. You might not be a software developer, but you know how to use tools to improve systems and eliminate toil. - You have experience in externally facing roles: You have experience in client-facing roles; ideally within consulting, support, implementation and onboarding, or program management. - You have a systems mindset. You go beyond helping with the task at hand. You are able to intuitively understand gaps as you work through implementations and are able to articulate those to the product, payer operations, and engineering team. - You do what it takes to get the job done. You are resourceful, self-motivating, self-disciplined, and don’t wait to be told what to do. You put in the hours. - You move quickly. We move quickly as an organization. This requires an ability to match our pace and not get lost by responding with urgency (both externally to payers and internally to stakeholders), communicating what you are working on, and proactively asking for help or feedback when you need it. ## WHAT YOU'LL DO - Contribute and scale the day-to-day operation of Stedi’s transaction enrollment program. - Establish and continuously improve Stedi’s enrollment playbook across thousands of payers that supports a growing percentage of the country’s provider base. - Interface with customers, intermediary clearinghouses, and payers on a daily basis in order to get enrollments approved, improve the systems, and scale the operation. - Create and grow a content management system of payer-specific enrollment steps and feed those steps back into the product and system that you operate. - Collaborate with product to define and ship requirements to improve the enrollments product, both the external version and internal tooling that supports. - Measure the performance of your system by defining metrics, and driving those metrics to levels not achieved by other clearinghouses. - Troubleshoot enrollment issues, solve root causes, and manage customer-related escalations relating to missing ERAs. We’ve been made aware of individuals impersonating the Stedi recruiting team. Please note: - All official communication about roles at Stedi will only come from an @stedi.com http://stedi.com email address, or from our official identification verification partner, Persona, @frompersona.com http://frompersona.com. - If you’re unsure whether a message is legitimate or have any concerns, feel free to contact us directly at careers@stedi.com. We appreciate your attention to this and your interest in joining Stedi. At Stedi, we're looking for people who are deeply curious and aligned to our ways of working. You're encouraged to apply even if your experience doesn't perfectly match the job description. ## About Stedi ## Company Overview - **One-liner**: Stedi is the only programmable healthcare clearinghouse, offering modern APIs to automate healthcare transactions such as real-time eligibility checks, claims processing, and enrollment for over 3,400 U.S. payers. - **Entity Type**: Private (Series B / multiple rounds) - **Headquarters**: New York, New York, United States - **Founded**: 2017 - **Founders**: Zack Kanter ## Core Business - **Primary industry**: Healthcare IT / Healthcare Clearinghouse - **Target customers**: B2B – healthcare technology businesses, digital health startups, and established healthcare organizations that need to exchange mission-critical billing and insurance transactions with payers. - **Mission or purpose**: “Bring best-in-class software standards to healthcare transactions: fast APIs, reliable connections, scalable architecture, meticulous engineering.” ## Products & Services - **Programmable Healthcare Clearinghouse (API-first platform)**: Supports all major EDI transactions (270/271 eligibility, 837 claims, 835 ERA, 276/277 claim status, 277CA acknowledgments, 275 attachments, and more) via JSON-native, well-documented APIs. - **Stedi Agent / MCP Server**: AI-native tool that gives AI agents plug-and-play access to clearinghouse workflows. - **Transaction Enrollment API**: Eliminates paperwork by automating payer enrollment via API or CSV, including requirements gathering, signatures, and follow-up. - **Paper Claim Submission**: CMS-1500 and UB-04 claims that Stedi prints and mails to payers. - **Real-time & Batch Processing**: Batch and real-time eligibility checks with insurance discovery, MBI lookup, COB checks, and claim status checks. - **Automated ERAs (835)**: Electronic Remittance Advice with streamlined transaction enrollment. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding – $144.98 million (as of latest round in December 2024) - **Notable Investors/Partners**: Stripe (led Series B in Dec 2024), Addition, Union Square Ventures (USV), Bloomberg Beta, First Round Capital, Susa Ventures, VTF Capital - **Growth Signals**: Headcount grew 148.2% year-over-year to 115 employees; operates in 10 countries; 19 active job postings; LinkedIn followers up 167.2% year-over-year; high employee rating (5.0/5.0 on 8 reviews). ## Competitive Advantages - **Only programmable healthcare clearinghouse** – offers modern APIs alongside traditional EDI, enabling seamless adoption for both digital-native and legacy organizations. - **Broadest payer coverage** – connects to over 3,400 payers including Medicare, Medicaid, and commercial plans. - **API-first, AI-ready** – JSON-native APIs with MCP server for AI agent integration; designed for high-performance, cloud-native architecture (AWS, multi-region). - **Enterprise-grade security** – HITRUST certified, SOC 2 compliant, HIPAA compliant, multi-factor authentication, 99.9% uptime SLA with automatic failover. - **Real-time support** – dedicated Slack/Teams channel per customer with average response under 10 minutes. ## Strategic Focus - **AI integration** – building AI-native capabilities (Stedi Agent/MCP) to automate clearinghouse workflows. - **Coverage expansion** – continuing to add payer connections and simplify enrollment processes. - **Scaling infrastructure** – maintaining high-performance, multi-region architecture to support growing transaction volumes. ## Why Work Here - **Culture**: High ownership, constant curiosity, elimination of toil, customer obsession, and “write important things down” – documented in their operating principles. - **Compensation**: Targets 90th percentile cash plus equity; meaningful equity grants for all employees. - **Benefits**: Top-of-market comp, daily lunch, flexible PTO, medical/dental/vision insurance, globally distributed team (remote-first with hubs in US, Canada, NZ, Europe). - **Engineering culture**: “Lightning in a bottle” – engineers and designers shipping weekly; lean business team; passion for automation. Employee reviews give 5.0/5.0 overall (Comp: 4.8, Culture: 4.8, Work-Life: 4.4). ## Sources 1. [Stedi.com – Overview](https://www.stedi.com/) 2. [Stedi.com – Careers](https://www.stedi.com/careers) 3. [LinkedIn – Stedi Company Page](https://www.linkedin.com/company/stedi-inc) 4. [CB Insights – Stedi](https://www.cbinsights.com/company/stedi) ## Other roles at Stedi - [Growth Account Executive](https://feeny.ai/job/growth-account-executive-stedi-in-the-4zc4bzj70xcc) — IN the, United States - [Product Manager](https://feeny.ai/job/product-manager-stedi-in-the-qnak8zx6s8n8) — IN the, United States - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-stedi-in-the-xc65j226c00f) — IN the, United States - [Account Manager](https://feeny.ai/job/account-manager-stedi-in-the-158y4pwat53y) — IN the, United States - [Business Development Representative](https://feeny.ai/job/business-development-representative-stedi-in-the-0dfn3n8ndabw) — IN the, United States - [Product Designer](https://feeny.ai/job/product-designer-stedi-in-the-67ksfvct5qbm) — IN the, United States - [General Counsel](https://feeny.ai/job/general-counsel-stedi-in-the-0mr62hn64hky) — IN the, United States - [Head of Security](https://feeny.ai/job/head-of-security-stedi-in-the-2f3nswpqgp3z) — IN the, United States - [Security Engineer](https://feeny.ai/job/security-engineer-stedi-in-the-7p5sw378td7g) — IN the, United States - [Backend Engineer: US & Canada](https://feeny.ai/job/backend-engineer-us-canada-stedi-in-the-zzs5m1ysy5pv) — IN the, United States