---
title: 'Enterprise Account Director, New Business (API/CPaaS) at Vonage'
canonical: 'https://feeny.ai/job/enterprise-account-director-new-business-api-cpaas-vonage-united-states-hxapd3jdhk1h'
type: 'job'
last_seen: '2026-10-14'
---

# Enterprise Account Director, New Business (API/CPaaS) at Vonage

- **Company:** Vonage
- **Location:** United States
- **Compensation:** $120k–$158k
- **Work type:** remote
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-14
- **Apply:** https://job-boards.greenhouse.io/vonage/jobs/8814197002

## Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.

Why this role matters:

As an Enterprise Account Director  you’ll build new relationships (100% hunter role) with organizations as you target high-growth digital, cloud software companies, and large enterprises. Vonage serves the hottest companies that are building communications into their unique customer experience to differentiate their businesses, and we are looking for leaders who love to work with innovators.

Your key responsibilities:

Territory Management and Revenue Generation

- Develop and drive sales strategies, discuss industry trends with strong focus on new logo opportunity creation and prospecting mindset. This is a 100% hunter role
- Analyze assigned account base to determine focus accounts for prospecting and creation of opportunities
- Create and present sales and revenue forecasts
- Develop and execute business development plans to drive revenue and profits.

## Team Collaboration

- Collaborate across the sales organization to ensure timely and accurate quote provision and order processing.
- Work with engineering and technical teams on project scope, managing and reconciling demands across diverse functional teams to achieve desired results for the benefit of the client.
- Support implementation through ongoing and supportive customer contact, ensuring a smooth transition to customer success management post-implementation.

What you’ll bring:

Required:

- 8+ years of experience selling to large Multinational Enterprise companies
- Extensive knowledge of International Messaging (SMS, WABA ETC),Voice and Video products and solutions in SaaS or PaaS models
- Experience building solid relationships with mid-level and senior executives across business, marketing and technology teams.
- Previous experience partnering with a strong PreSales Consultant
- A self starter attitude, creativity and curiosity with the focus and openness it takes to work both independently and collaboratively across the business

Experience we consider a plus:

- Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that will meet and aggressively exceed targets.
- Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication Infrastructure into the Cloud, integrating APIs into their customer experience flows.
- Permanently checking the best set of actions to deliver against the revenue plan.
- Contributing to and building the regional plan, with clear focus on quick execution.
- Accurate and timely forecasting, acting as a business leader to build a solid, predictable and recurring revenue.

Where you will work:

This is a remote position in the United States. Some travel to customers will be required.

Sponsorship is not available. Legal authorization to work in the USA is required. We are unable to sponsor individuals for employment visas, now or in the future, for this job opening.

How you’ll benefit:

- Company Bonus or Commission Structure (depending on the role)
- Medical, Dental, and Vision Coverage Options
- 401(k) Savings Plan
- Company-Paid Basic Life and AD&D Insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- Maternity/Parental Leave
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Employee Support Program (EAP)
- Voluntary Supplemental Insurance
- Lifestyle Benefits
- Volunteer Time Off (VTO)
- Tuition Reimbursement - available for select positions; full details will be shared during the interview process

This role would be part of our Commission Compensation structure and overall compensation would be based on 50/50 split.

Disclaimer: The posted range represents the good faith salary for this role at the time of posting. Final compensation is determined by factors including (but not limited to) geographic location, relevant experience, specific skill sets, and internal equity. #LI-HB US Pay Transparency $120,304—$157,899 USD

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our [Privacy Notice](https://www.vonage.com/legal/careers-privacy-notice/).

Who we are:

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

## About Vonage

## Company Overview
- **One-liner**: Vonage provides a cloud-based communications platform offering unified communications, contact centers, and programmable APIs for businesses and developers.
- **Entity Type**: Private (Acquired by Ericsson in 2022)
- **Headquarters**: Holmdel, New Jersey, USA
- **Founded**: 2001
- **Founders**: Jeff Pulver, Craig Walker, and other co-founders

## Core Business
- **Primary industry**: Cloud communications, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Communications Platform as a Service (CPaaS)
- **Target customers**: B2B – enterprises, SMBs, developers
- **Mission statement**: Accelerate the world’s ability to connect

## Products & Services
- **[Vonage Communications Platform (VCP)]**: Fully programmable platform integrating Video, Voice, Chat, Messaging, and Verification into existing workflows.
- **[Vonage Business Communications]**: Cloud-based unified communications solution for businesses (phone, messaging, video meetings).
- **[Vonage Contact Center]**: AI-powered contact center solution for customer service and engagement.
- **[Vonage APIs]**: Developer-friendly APIs for voice, SMS, video, and verification (built on the same platform).

## Market Standing
- **Valuation/Market Cap**: Acquired by Ericsson for $6.2 billion in 2022. Current valuation not publicly disclosed (subsidiary).
- **Key Metrics**: 
  - Over 2,000 employees
  - Over 1.6 million registered developers
  - 236 US patents (71 patents in other countries)
  - 25 billion minutes and messages terminated yearly
  - Serves over 100,000 businesses worldwide (source: [vonage.com](https://www.vonage.com/about-us/))
- **Notable Investors/Partners**: Parent company – Ericsson; integration with Ericsson’s network APIs and 5G strategy.
- **Growth Signals**: Continued expansion of programmable communications portfolio; growing developer community (1.6M+ registered); global office presence in US, Europe, and Asia.

## Competitive Advantages
- **Only provider combining UCaaS, CCaaS, and CPaaS on a single, fully programmable platform** – unmatched flexibility for customers to choose applications, APIs, or both.
- **Strong developer ecosystem** with over 1.6 million registered developers and extensive API documentation.
- **Patented technology** and deep expertise in real-time communications (Voice, Video, Messaging).
- **Global reach** with offices across US, Europe, and Asia and a hybrid/remote workforce.

## Strategic Focus
- Integration with Ericsson’s 5G and network API strategy to enable next-generation communications.
- Continued innovation in AI-powered contact centers, conversational experiences, and cloud-native communications.
- Expanding self-service capabilities and developer tools to accelerate time-to-market for enterprise customers.

## Why Work Here
- **Hybrid & remote-first culture**: “The majority of our roles are flexible… powered by our own Vonage solutions” (source: [vonage.com/careers](https://www.vonage.com/careers/)). Core office hubs available globally.
- **Award-winning culture** (“The Vonage Way”) built on values: Accountability, Collaboration, Trust, Excellence.
- **Strong DE&I commitment**: Employee Resource Groups (e.g., Women of Vonage, V+ Pride, The Black Experience, Wellness & Mental Health); inclusive hiring and development practices.
- **Benefits**: Medical/Dental/Vision, Health Savings Account, tuition reimbursement, paid time off, maternity/paternity leave, auto/home/pet insurance, retirement plan, legal plan, and paid volunteering days.
- **Learning & development**: Enriching opportunities to grow in career; encouragement of diverse perspectives.
- **Global community**: Over 2,000 employees across 16+ countries with a focus on collaboration and innovation.

## Sources
1. [vonage.com - About Us](https://www.vonage.com/about-us/)
2. [vonage.com - Life at Vonage](https://www.vonage.com/careers/life-at-vonage/)
3. [vonage.com - Careers](https://www.vonage.com/careers/)
4. [vonage.com - Homepage](https://www.vonage.com/)
5. [job-boards.greenhouse.io - Vonage Jobs](https://job-boards.greenhouse.io/vonage)

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