--- title: 'Enterprise Account Executive - EMEA at ROLLER' canonical: 'https://feeny.ai/job/enterprise-account-executive-emea-roller-london-9ep6mcmejxda' type: 'job' last_seen: '2026-09-05' --- # Enterprise Account Executive - EMEA at ROLLER - **Company:** ROLLER - **Location:** London, United Kingdom - **Posted:** 2026-07-15 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/roller/jobs/5188148007 ## Job description ## About ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! ## About the Role As an Enterprise Account Executive, you will be pivotal in expanding our reach into the enterprise market. You'll leverage your extensive experience in SaaS sales to engage with high-value prospects, understanding their business needs and offering tailored solutions that align to them. This role is a hybrid (in-office/remote) opportunity that involves a high level of strategic input, as well as working collaboratively with internal teams to ensure a seamless customer journey from initial contact to deal closure and beyond. ## What You'll Do - Develop and execute strategic plans to acquire new enterprise-level customers while nurturing existing relationships to identify upselling opportunities. - Know our market and be a trusted advisor to prospects' senior leadership. - Conduct in-depth discovery sessions to fully understand the strategic needs of prospects and deliver compelling presentations that demonstrate the ROI of ROLLER's solutions for their business needs. - Manage the entire sales cycle, from lead generation to close, ensuring you meet or exceed your quarterly and annual sales targets. - Collaborate with cross-functional teams to formulate and implement effective sales strategies and customer success initiatives. - Maintain accurate and timely customer, pipeline, and forecast data. ## About You - You bring a minimum of 7-10 years of SaaS sales experience, with 5+ years tenure in a scaling business - You are based in London (our office is in Shoreditch). - You thrive in a hybrid work environment, adept at balancing in-person collaboration with remote tasks, and enjoy the dynamic nature of such roles. - You have a Bachelor’s degree in Business, Marketing, Sales, or a related field. - Your track record of consistently exceeding sales quotas speaks to your strong sales acumen and commitment to results. - As a strategic thinker, you are adept at understanding customer needs and aligning them with product offerings to maximize customer satisfaction and revenue growth. - Excellent communication and interpersonal skills enable you to thrive in a collaborative team environment. - You are willing to travel as needed and are proficient with CRM tools like Salesforce, Gong, Microsoft Office, and Google Suite. - Drive, grit, and being a team player are integral to your success. Perks! - Attractive compensation package and benefits. - You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our [Capterra](https://www.capterra.com/p/164715/ROLLER/reviews/) and [G2](https://www.g2.com/products/roller-software/reviews#reviews) reviews. - 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays. - ROLLER Recharge days to celebrate and recharge once we've hit our goals - 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers. - Employee-only Private Medical and Dental Insurance. - Company Pension with The People's Pension. - Life Insurance – Group Life Cover from day one. - Employee Assistance Programme (EAP) – Access to 24/7 GP and mental health support, physiotherapy, wellbeing resources, long-term condition support, and specialist services. - Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen! - Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more. - Highly flexible work environment with an All Access pass to WeWork, depending on your location. - Work with a driven, fun, and switched-on team that likes to raise the bar in all we do. - Individual learning and development budget plus genuine career growth opportunities as we continue to expand! Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment #LI-hybrid ## About ROLLER ## Company Overview - **One-liner**: ROLLER provides cloud-based venue management software for leisure and attractions businesses, helping them streamline operations and deliver better guest experiences. - **Entity Type**: Private (Series unknown; total funding $110M from Insight Partners, J.P. Morgan, and Acadian Software) - **Headquarters**: Austin, Texas, USA - **Founded**: 2010 - **Founders**: Not publicly available (founders not named in provided sources) ## Core Business - **Primary industry/industries**: Venue management software for leisure, entertainment, and attractions (trampoline parks, family entertainment centers, bowling, karting, museums, zoos, etc.) - **Target customers**: B2B – mid-market to enterprise venues (3,000+ venues globally) - **Mission or purpose statement**: “To help create experiences that bring joy and happiness to the world by building technology for leisure and attractions businesses.” [roller.software/about-us](https://www.roller.software/about-us) ## Products & Services - **ROLLER Platform**: All-in-one cloud-based SaaS including POS, online ticketing, digital waivers, payments, memberships, parties & group bookings, capacity management, reporting & analytics, self-serve kiosks, guest surveys, and HQ multi-site management. [roller.software/company-facts](https://www.roller.software/company-facts) - **ROLLER iQ**: AI-powered assistant (launched November 2025) providing data insights, recommendations, and automated reporting within the platform. [roller.software/company-facts](https://www.roller.software/company-facts) - **Guest Experience Agent**: Always-on AI chat for guest inquiries and bookings (part of May 2026 product launch). [roller.software](https://www.roller.software/) - **ROLLER Capital**: Access to funding for venue operators (announced May 2026). [roller.software](https://www.roller.software/) ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding raised – $110M (seed $3M in 2017, Series B $7M in 2018, $50M led by Insight Partners in 2023, $50M from Insight Partners and J.P. Morgan in 2025) [roller.software/company-facts](https://www.roller.software/company-facts) - **Annual transaction volume**: $5B processed annually; 5M+ monthly bookings; 150M+ annual experiences created [roller.software](https://www.roller.software/) - **Notable Investors/Partners**: Insight Partners, J.P. Morgan, Acadian Software; 60+ integration partners, 30+ service partners [roller.software/company-facts](https://www.roller.software/company-facts) - **Growth Signals**: 300+ employees globally; 3,000+ venues served across Americas, EMEA, APAC; acquisitions of Active8 Software (2022), BookNow Software (2023), Volare Karting Software (2025); SOC2, PCI-DSS, GDPR compliant; AWS well-architected certified. [roller.software/company-facts](https://www.roller.software/company-facts) ## Competitive Advantages - **Purpose-built for attractions**: Unlike generic POS or ticketing systems, ROLLER is tailored for leisure venues with features like waiver management, session-based capacity, and party booking. - **All-in-one platform**: Replaces multiple tools (POS, ticketing, CRM, payments, memberships) reducing operational complexity. - **Global scale and compliance**: SOC2, PCI-DSS, GDPR compliant with data centers in US, EU, AU – critical for international venue operators. - **AI innovation**: Early mover with ROLLER iQ and Guest Experience Agent, embedding intelligence directly into operator workflows. - **Strong partner ecosystem**: 60+ integrations and 30+ service partners create stickiness and reduce churn. ## Strategic Focus - **AI and automation**: Continued investment in AI-powered features (Guest Experience Agent, ROLLER iQ) to reduce manual workload for venue operators. - **Capital solutions**: ROLLER Capital offers financing to help venues grow, strengthening customer loyalty and platform dependency. - **Global expansion**: Offices in Austin, Melbourne, Sydney, London, Basingstoke, San Jose (Costa Rica), and San Francisco – supporting 33 countries. - **Product velocity**: Regular major launches (May 2026 launch with loyalty, AI chat, and enhanced analytics) to stay ahead of competitors. ## Why Work Here - **Culture**: 93% of employees say it’s a great place to work (Great Place to Work® certified, 2025). [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7051388) - **Values**: Collaborative, high-performing, supportive; emphasis on enjoying the journey and celebrating wins together. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) - **Remote/Hybrid Policy**: Distributed global team across 11 countries; flexible working environment. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) - **Benefits**: Learning budget for courses/certifications, up to 16 weeks paid parental leave, location-specific medical benefits, global Employee Assistance Program (EAP). [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) - **Hiring Process**: Clear, respectful, and thoughtful; multiple steps designed to assess skills and culture fit; candidates can apply for multiple roles. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) ## Sources 1. [roller.software/company-facts](https://www.roller.software/company-facts) 2. [roller.software/about-us](https://www.roller.software/about-us) 3. [roller.software](https://www.roller.software/) 4. [roller.software/people-and-culture/careers-jobs](https://www.roller.software/people-and-culture/careers-jobs) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7051388) ## Other roles at ROLLER - [Business Development Representative - AMER](https://feeny.ai/job/business-development-representative-amer-roller-austin-9fbd1y9wexaz) — Austin, TX - [Data Migration Specialist - Contract](https://feeny.ai/job/data-migration-specialist-contract-roller-apac-54pm51xqmg4b) — APAC - [Director of Editorial & Social Strategy](https://feeny.ai/job/director-of-editorial-social-strategy-roller-melbourne-nzwhhyqhjbmn) — Melbourne, Australia - [Partnerships Manager](https://feeny.ai/job/partnerships-manager-roller-austin-y7h8qfxpzj6b) — Austin, TX - [Business Development Representative](https://feeny.ai/job/business-development-representative-roller-london-mza4y11c7e4h) — London, United Kingdom - [Payments Operations Specialist](https://feeny.ai/job/payments-operations-specialist-roller-melbourne-svfgb6e90kwk) — Melbourne, Australia - [French Market Technical Support Specialist](https://feeny.ai/job/french-market-technical-support-specialist-roller-heredia-ea473bqw3xvq) — Heredia, Costa Rica - [GTM Compensation Analyst](https://feeny.ai/job/gtm-compensation-analyst-roller-austin-459zhcf8rr62) — Austin, TX / San Francisco Bay Area, CA - [RVP, Sales - EMEA (SMB)](https://feeny.ai/job/rvp-sales-emea-smb-roller-london-rzn26fptnma6) — London, United Kingdom - [Talent Acquisition Manager - Sales](https://feeny.ai/job/talent-acquisition-manager-sales-roller-austin-0xwzjr7k1yh3) — Austin, TX / Walnut Creek, CA