--- title: 'Enterprise Account Executive at Hatch' canonical: 'https://feeny.ai/job/enterprise-account-executive-hatch-united-states-yxhhh9k0s2xa' type: 'job' last_seen: '2026-10-29' --- # Enterprise Account Executive at Hatch - **Company:** Hatch - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.ashbyhq.com/hatch/e97bd7ca-6b6a-43ee-93fb-e11e9e289a73 ## Job description ## About Hatch Hatch is the AI growth engine for service businesses. Our AI CSR platform scales 1:1 customer communication across voice, SMS, and email - enabling businesses to convert more leads, increase revenue efficiency, and accelerate growth without adding headcount. Originally backed by leading VCs including Bessemer Venture Partners, Y Combinator, and NextView Ventures, Hatch recently joined Yelp to enable faster growth. We closed 2025 at $31.5M ARR (>100% YoY growth) and are scaling to >$60M ARR in 2026. Voice AI is our strategic differentiator and the competitive battleground we intend to win. We’re growing fast and looking for an Enterprise Account Executive to own our most strategic accounts and close complex deals that support Private Equity groups and Corporate entities in bringing Hatch’s technology to their portfolios. ## What You’ll Do - Own the full sales cycle: from prospecting to close, bringing strategic solutions to help Enterprise customers to solve key issues in their business - Partner with GTM teammates (SDRs, Marketing, and Leadership) to execute on a tight, high-quality pipeline strategy - Consistently hit and exceed quota, building a repeatable playbook for overachievement. - Travel strategically for key deals, on-sites and major industry events. ## What We’re Looking For - You have 6-8+ years of experience in a closing SaaS role (AI or MarTech preferred) with substantial experience selling to multi-location (50+ groups) as well as direct contacts at Enterprise accounts - You have a proven track record of closing six-figure annual contracts with complex buying committees - You have comfort managing long-cycle deals (3–9 months) with multiple stakeholders and franchise structures - Strong collaboration skills - you're a partner to SDRs and other team members. ## What We Offer - The base salary range for this role is $120,000-$140,000. - This role is also eligible to earn uncapped quarterly incentive compensation (sales commissions) - Effective your first day: Full medical, vision, and dental - 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday - Up to 14 weeks of parental leave - Monthly wellness subsidy - Work from home reimbursement - Flexible spending account - 401(k) retirement savings plan - Employee stock purchase plan ## Why Hatch - Build category-defining AI that transforms how companies engage customers - Solve complex problems that directly impact real businesses - Be part of a builder’s culture - ambitious, collaborative, and relentlessly curious We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience. We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Hatch does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Hatch is not responsible for any fees related to unsolicited resumes. [US Recruiting and Applicant Privacy Notice](https://docs.google.com/document/d/e/2PACX-1vSiQ5ajIdwoMv07VjFKWB71xJJU-yzWOgQkZLRngmFFhquutnmdihX5_E9lY0Qq6m7VSTNQfeO_tMKK/pub) [Notice to Washington Applicants - Washington State Fair Chance Act](https://docs.google.com/document/d/e/2PACX-1vTGyXsWXm4zjJFrUhtqagO8G9c5QWvBd4BaE5_tfP5SC0AA0McQLFMgOQjzAWOXWw7vIbXvJRJzYSoG/pub?urp=gmail_link) ## About Hatch ## Company Overview - **One-liner**: Hatch (Hatchify Inc.) provides an AI‑powered communication platform that automates voice, SMS, and email interactions for service businesses, converting leads into booked appointments without manual follow‑up. - **Entity Type**: Private (acquired by Yelp Inc.; previously raised Series A) - **Headquarters**: New York, New York, United States - **Founded**: 2016 - **Founders**: Bill Violante, Chris Bache ## Core Business - **Primary industry**: Customer communication / AI‑powered contact center software (targeting service businesses) - **Target customers**: B2B – home services, home improvement, concierge healthcare, dental, finance, and insurance businesses ranging from single‑location shops to multi‑brand enterprises - **Mission or purpose statement**: “Turn your customer communication into a revenue engine” (from the homepage) / “Scale revenue, not headcount” ## Products & Services - **Hatch AI Voice**: Handles inbound calls 24/7 – qualifies leads, books appointments, warm‑transfers to human agents when needed, and provides complete transcripts. Low‑latency and follows the business’s scripts and tone. - **Hatch SMS & Email**: Automated outbound campaigns triggered by CRM events, plus AI‑handled two‑way conversations that respond instantly, nurture leads, re‑engage customers, and drive conversions. - **Unified Workspace**: A single platform where human CSRs, AI agents, and managers collaborate on all conversations (voice, SMS, email). Integrates with CRMs, lead sources, marketing tools, and scheduling systems. - **Analytics & Reporting**: Dashboards that track appointments, sales, performance, and ROI across both AI and human interactions. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private, part of Yelp Inc.) - **Key Metric**: Annual Revenue – USD 25,000,000 (LinkedIn company profile); Total Funding – USD 13,654,836 (seed, pre‑seed, and Series A) - **Notable Investors / Partners**: Bessemer Venture Partners (Series A lead), NextView Ventures (seed lead), Y Combinator (pre‑seed). Parent company: Yelp Inc. - **Growth Signals**: - 70% YoY revenue growth - 127 employees (+70.4% YoY) - 2,000+ customers - Operates in 8 countries (US, Brazil, Philippines, Ireland, UK, Costa Rica, Belgium, Canada) - Supported by Yelp’s resources and market reach ## Competitive Advantages - **AI‑native platform** – AI manages full conversations, not just reply templates, and can handle voice, SMS, and email in one system. - **Consolidation** – Replaces multiple point tools (separate voice, SMS, email providers) with a single, integrated workspace. - **Enterprise‑grade infrastructure** – Fine‑tune AI per business rules, compliance, and brand; knowledge engine ensures accuracy. - **Backed by Yelp** – Access to a large customer base, brand credibility, and an employee stock purchase plan for Yelp stock. ## Strategic Focus - **Scale revenue without adding headcount** – Automate lead response and follow‑up to let human teams focus on high‑value work. - **Deep CRM integrations** – Seamless sync with existing tools to minimize friction for service businesses. - **“AI + Human” partnership** – Position AI as a catalyst (not a replacement) for customer satisfaction and conversion. - **Continued product expansion** – The platform’s documentation and career openings suggest ongoing investment in AI agents and infrastructure. ## Why Work Here - **Culture highlights**: “Ownership,” “Velocity,” “AI‑native,” “Partnership.” Emphasizes speed with intention, learning AI tools, and treating customers as partners. - **Work arrangements**: Flexible – “Work arrangements vary by role, team, and location” (careers page). - **Notable perks**: - Comprehensive medical, dental, vision insurance - 401(k) with company match - Employee Stock Purchase Plan (Yelp stock at a discount) - Flexible time off (PTO increases with tenure, plus holidays and wellness time) - Wellness & mental health support (including pet care) - Caregiver & family support (childcare, elder care) - Market‑competitive pay & equity - **Engineering culture**: The team includes a CTO (John Peña) and roles like Senior Full‑Stack Engineer, AI Agents, Database Architect, Cloud Infrastructure Engineer – indicating a strong technical focus. ## Sources 1. [usehatchapp.com](https://www.usehatchapp.com/) 2. [usehatchapp.com/careers](https://www.usehatchapp.com/careers) 3. [jobs.ashbyhq.com/hatch](https://jobs.ashbyhq.com/hatch) 4. [linkedin.com/company/usehatchapp](https://www.linkedin.com/company/usehatchapp) 5. [docs.usehatchapp.com](https://docs.usehatchapp.com/getting-started/intro-to-hatch/what-is-hatch) ## Other roles at Hatch - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-hatch-united-states-fd00njr45hc3) — United States - [Sales Engineer](https://feeny.ai/job/sales-engineer-hatch-united-states-jpaakbfn3hp5) — United States - [Senior Content Marketing & Social Media Manager](https://feeny.ai/job/senior-content-marketing-social-media-manager-hatch-united-states-q71pe815yqj6) — United States - [Solutions Architect](https://feeny.ai/job/solutions-architect-hatch-new-york-3mpe5v8z6cx9) — New York, NY - [Solutions Architect](https://feeny.ai/job/solutions-architect-hatch-san-francisco-5cj109ahskmx) — San Francisco, CA - [Sales Engineer](https://feeny.ai/job/sales-engineer-hatch-san-francisco-4z1tje6vh6tt) — San Francisco, CA - [Sales Engineer](https://feeny.ai/job/sales-engineer-hatch-new-york-79k1rwnchf80) — New York, NY - [Senior Partner Marketing Manager](https://feeny.ai/job/senior-partner-marketing-manager-hatch-united-states-mh16n4ff968s) — United States - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-airbyte-canada-zhpqfjkwpw5p) — Canada - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-airbyte-united-states-vm05325fq3n4) — United States