---
title: 'Enterprise Account Executive at Standard Template Labs'
canonical: 'https://feeny.ai/job/enterprise-account-executive-standard-template-labs-new-york-tyc6n372mpy0'
type: 'job'
last_seen: '2026-09-12'
---

# Enterprise Account Executive at Standard Template Labs

- **Company:** Standard Template Labs
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/st-labs/7276b008-a1f4-43b4-99c5-215ffc338aa0

## Job description

STLabs is an AI service management platform that resolves employee requests end-to-end, grounded in a living model of the enterprise. This matters because we're able to resolve requests with full context - the people, systems, services, and policies that define how an organization actually runs. Requests that used to take days of back-and-forth resolve in minutes, right where employees already work.

## About the Role

We're hiring Enterprise Account Executives to land and grow our earliest enterprise customers. This is a hands-on, full-cycle sales role: you'll own everything from first outreach through close, selling our AI-native service management platform to senior IT and service leaders (Heads of IT, Service Ops, CIOs) at large enterprises (10,000+ employees). As one of our founding go-to-market hires, you'll help define what enterprise selling looks like here from day one.

## Responsibilities

- Own the full new-business sales cycle: prospecting, discovery, technical evaluation, negotiation, and close.
- Build pipeline from scratch — open doors and generate opportunity rather than inherit a book.
- Run multi-threaded enterprise deals across technical evaluators, economic buyers, and executive sponsors.
- Sell the AI-native difference credibly, helping buyers see how STLabs transforms their service operations rather than just replacing a tool.
- Partner with the CEO, engineers, and product managers to shape the story, feed the roadmap, and refine our positioning.
- Forecast accurately and keep the CRM current.

## Qualifications

- 6–10 years in sales, including 3+ years of full-cycle closing in enterprise B2B SaaS, with a consistent track record of closing new logos.
- Proven new-logo hunter — you've built pipeline and closed cold, not only expanded existing accounts.
- Experience selling into IT, ITSM, or service management buyers (or adjacent operational/infrastructure software) strongly preferred.
- Strong discovery and deal-management instincts; you can navigate procurement and security review without losing momentum.
- Comfort working in a fast-paced startup environment with end-to-end ownership.

## What We Offer

- The opportunity to own critical revenue relationships and shape how we sell as we scale.
- A culture that values craftsmanship, autonomy, and technical excellence.
- Competitive compensation, equity, and benefits package.
- Aggressive accelerators for overachievement.
- Work from our Flatiron District, Manhattan office, where you'll be side-by-side with the founding team in a supportive, collaborative setting. Our team works on-site five days a week, growing and building together, and the location is easy to reach with plenty of public transportation options. This role also includes travel to customers and events as the business requires.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. The reasonably estimated yearly compensation for this role is: $130,000 base / $260,000 OTE (inclusive of commission) USD.

## About Standard Template Labs

## Core Business
- **Primary industry**: Enterprise IT Service Management (ITSM), AI-powered operations
- **Target customers**: B2B – IT operations, HR/people ops, engineering teams at mid-market and enterprise organizations
- **Mission or purpose**: Reinvent IT service management from the ground up – modern, efficient, and built for the way companies work today, without legacy baggage.

## Products & Services
- **Self-Service**: AI agents that resolve employee requests (password resets, access requests, device issues) through natural conversation, enforcing policy and provisioning automatically.
- **Operator Intelligence**: Enriches incoming tickets with live context, clusters them by root cause, and suggests automations so one fix resolves hundreds of incidents.
- **Axiom™**: A real-time, self-maintaining graph of every person, device, app, and infrastructure relationship. Enables impact analysis, blast radius mapping, and dependency tracing without manual CMDB.
- **Workflow Engine**: AI generates auditable, version-controlled code for workflows; deterministic execution with human-in-the-loop escalation and policy guardrails.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding – not disclosed; backed by prominent investors (see below)
- **Notable Investors/Partners**: Board Director **Matt Jacobson** (General Partner at ICONIQ Capital, board member of Datadog, GitLab, etc.); other investors include Murat Bicer (likely from ICONIQ). Partners: 100+ integrations with identity providers, ticketing systems, cloud infrastructure, and communication tools.
- **Growth Signals**: Founded in 2025, already 25 total employees (15 product+tech), 16 open roles as of mid-2025. In-office 5 days a week in Midtown Manhattan, indicating rapid team scaling.

## Competitive Advantages
- **AI-native architecture** – built from scratch for the AI era, not bolted onto legacy systems.
- **Live graph (Axiom)** – reasons over real-time relationships, not stale snapshots, enabling accurate root cause and impact analysis.
- **Deterministic execution** – every action is auditable, versioned, and reproducible; no black-box magic.
- **Self-maintaining** – integrations adapt when APIs change; no manual CMDB.
- **Policy guardrails** – natural language policies that AI interprets directly, ensuring compliance.

## Strategic Focus
- **Current priorities**: Building the platform modules (self-service, operator intelligence, Axiom) and expanding integration ecosystem. Hiring aggressively across engineering, product, and operations to accelerate product development and go-to-market.
- **Direction for growth**: Displacing legacy ITSM tools (ServiceNow, etc.) with a modern, AI-driven alternative that reduces ticket volume and automates complex workflows.

## Why Work Here
- **Culture highlights**: High ownership, low process – ship meaningful work every week. Technical depth (graph databases, LLM orchestration, self-healing integrations). Real impact on a massive, broken market.
- **Remote/hybrid/office policy**: On-site only – work from Midtown Manhattan office alongside the founding team, five days a week. Collaborative, focused environment.
- **Notable perks**: Offers company equity; Unlimited PTO policy; healthcare benefits. Early-stage startup with strong backing – opportunity to grow with the company.

## Sources
1. [stlabs.com](https://stlabs.com)
2. [stlabs.com/about](https://stlabs.com/about)
3. [stlabs.com/careers](https://stlabs.com/careers)
4. [builtin.com/company/standard-template-labs-0](https://builtin.com/company/standard-template-labs-0)
5. [jobs.ashbyhq.com/st-labs](https://jobs.ashbyhq.com/st-labs)

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