--- title: 'Enterprise Account Manager at Adyen' canonical: 'https://feeny.ai/job/enterprise-account-manager-adyen-madrid-hr042e14n4zq' type: 'job' last_seen: '2026-10-14' --- # Enterprise Account Manager at Adyen - **Company:** Adyen - **Location:** Madrid, Spain - **Posted:** 2026-08-14 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/adyen/jobs/7820760 ## Job description This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Why you should join the Adyen Account Management team At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. We are looking for a proactive and adaptable Account Manager to join our team in Madrid. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. Account Manager, Enterprise As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role. Sounds exciting? Keep reading! What You’ll Do: - Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones - Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts - Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories - Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts - Feedback: Be the voice and champion for your customer internally and serve as a feedback loop Who You Are: - Hospitality & Market Expertise: Proven experience in the hospitality industry, with a strong track record of managing merchant relationships within the Portuguese market. - Relationship Builder: Enthusiastic about engaging stakeholders and cultivating strong working relationships across all management levels. - Strategic & Technical Communicator: Passionate about leading strategic payment conversations, presenting business reviews, and facilitating high-level technical discussions. - Analytical & Business-Minded: Skilled in leveraging business acumen and analytical insights to strategically evaluate and achieve client goals. - Data Storyteller: Comfortable synthesizing complex datasets into clear, compelling narratives that drive action. - Project Leader & Collaborator: Adept at prioritizing and managing cross-departmental projects while motivating team members to deliver results. Additional requirements: - You have a at least 5+ years of relevant experience; ideally in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services) - This role is based out of our Madrid office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. - Some domestic and international travel required - You have full professional written and verbal proficiency in Portuguese and English (Spanish is a plus). Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.[Learn more about our hiring process here](https://careers.adyen.com/how-we-hire). Don’t be afraid to let us know if you need more flexibility. ## About Adyen ## Company Overview - **One-liner**: Adyen provides a unified financial technology platform with end-to-end payment capabilities, data insights, and financial products designed for ambitious global businesses. - **Entity Type**: Public (ticker not specified in provided sources) - **Headquarters**: Amsterdam, Netherlands - **Founded**: 2006 - **Founders**: Pieter van der Does (Co-founder, CEO) and others ## Core Business - Primary industry: Financial technology (fintech) – payments, embedded finance, and data analytics. - Target customers: B2B, Enterprise (retail, travel & hospitality, SaaS platforms, marketplaces, food & beverage, digital media, financial services). - Mission: “Engineered for ambition” – help businesses grow faster with a single, modern platform. ## Products & Services - **Unified Payments Platform**: Accept, settle, and move money online, in-app, and in-store via one API supporting 200+ local payment methods and 150+ currencies. - **Adyen for Platforms**: Enables marketplaces and SaaS platforms to manage payments, payouts, and money movement for their users. - **Adyen Issuing**: Issue physical and virtual cards under the client’s brand. - **Adyen Embedded Finance**: Embed payments, accounts, card issuing, and capital into third-party products. - **Risk Management & Fraud Tools**: Built‑in optimization to reduce fraud and lower payment costs. - **Terminal API & Point of Sale (POS)**: Integrated in‑person payment hardware. - **Adyen Giving**: Donation feature for charitable contributions at checkout. - **Adyen Agentic** (new): AI‑platform commerce capabilities. ## Market Standing - **Valuation/Market Cap**: Not provided in search results (public company). - **Key Metric**: Processed volume of €970.1 BN in 2023 [adyen.com/about]. - **Notable Customers/Partners**: Meta, Nord Security, L’Occitane, Rectangle Health, Vagaro, Groupon (first global enterprise merchant) [adyen.com]. - **Growth Signals**: - 4,000+ employees representing 115+ nationalities [adyen.com/about]. - 28–29 offices across Europe, North America, Asia Pacific, Latin America, and the Middle East [adyen.com/about]. - Obtained US, UK, EU banking licenses and acquiring licenses in Japan, UAE, Malaysia, Puerto Rico, Singapore, Hong Kong, Australia, New Zealand [adyen.com/about]. - Launched Adyen Agentic and continues to expand embedded finance offerings. ## Competitive Advantages - 99.999% historical platform uptime [adyen.com]. - Single API that supports multiple use cases and channels, reducing integration complexity. - Fully in‑house built technology (no third‑party patchwork). - Direct acquiring licenses in multiple regions, providing local expertise and compliance. - Data‑driven optimizations powered by trillions of euros in transaction data. - Engineering‑first culture with a focus on speed, autonomy, and long‑term thinking. ## Strategic Focus - Expand global footprint and acquiring licenses. - Grow embedded finance and platform products (Adyen for Platforms, Issuing, Capital). - Launch AI‑powered commerce via Adyen Agentic. - Maintain high reliability and compliance (US, UK, EU banking licenses). - Attract and retain top engineering talent to solve complex financial challenges. ## Why Work Here - **Culture**: “Office‑first” with flexibility – believes in‑person collaboration builds genuine connection [careers.adyen.com]. - **Benefits**: “Adyen+” monthly financial contribution for individual needs (childcare, language courses, home office setup), plus health insurance, commute allowance, lunch in office, and local benefits. - **Engineering**: Engineers tackle unique challenges in financial technology; culture emphasizes launching fast, iterating, winning as a team, and creating your own path (“The Adyen Formula”). - **Global Team**: 115+ nationalities across 28 offices; diverse, collaborative environment. ## Sources 1. [adyen.com/about](https://www.adyen.com/about) 2. [adyen.com](https://www.adyen.com/) 3. [careers.adyen.com](https://careers.adyen.com/) 4. [careers.adyen.com/vacancies](https://careers.adyen.com/vacancies) 5. [careers.adyen.com/formula](https://careers.adyen.com/formula) ## Other roles at Adyen - [Senior Product Manager - Financial Products](https://feeny.ai/job/senior-product-manager-financial-products-adyen-amsterdam-87h2d0s3m0vd) — Amsterdam, Netherlands - [Implementation Engineer](https://feeny.ai/job/implementation-engineer-adyen-sydney-d7pt8dba4c6z) — Sydney, Australia - [Global Content Team Lead](https://feeny.ai/job/global-content-team-lead-adyen-amsterdam-ae1xh74tvk8h) — Amsterdam, Netherlands - [Enterprise Account Manager, Platforms](https://feeny.ai/job/enterprise-account-manager-platforms-adyen-sydney-2sbkdzz9y6ng) — Sydney, Australia - [CDD Risk Analyst, Reviews](https://feeny.ai/job/cdd-risk-analyst-reviews-adyen-san-francisco-ce7pmwe9y551) — San Francisco, CA - [Engineering Manager - Android / iOS](https://feeny.ai/job/engineering-manager-android-ios-adyen-amsterdam-t45m14rpbgbs) — Amsterdam, Netherlands - [Regulatory Compliance Officer](https://feeny.ai/job/regulatory-compliance-officer-adyen-tokyo-4w4y66hp730p) — Tokyo, Japan - [Senior Payments Partnerships Manager - Visa](https://feeny.ai/job/senior-payments-partnerships-manager-visa-adyen-amsterdam-sq7g4jqygspz) — Amsterdam, Netherlands / London, United Kingdom - [Team Lead - Record to Report](https://feeny.ai/job/team-lead-record-to-report-adyen-amsterdam-z9k9h30ag2kp) — Amsterdam, Netherlands - [Team Lead, Enterprise Account Management](https://feeny.ai/job/team-lead-enterprise-account-management-adyen-london-qxb0g0kjh877) — London, United Kingdom