--- title: 'Enterprise Account Manager at AvePoint' canonical: 'https://feeny.ai/job/enterprise-account-manager-avepoint-melbourne-0sy1xg6fbg2h' type: 'job' last_seen: '2026-09-07' --- # Enterprise Account Manager at AvePoint - **Company:** AvePoint - **Location:** Melbourne, Australia / Sydney New South Wales, Australia - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-07 - **Apply:** https://www.avepoint.com/careers/job-detail?gh_jid=8172545 ## Job description About the Role: At AvePoint, we help organisations modernise the way they govern, protect and manage their data. We are looking for an experienced Enterprise Account Manager to own and grow a portfolio of strategic enterprise customers across Australia. This is an opportunity to work with some of the country's leading organisations, build executive relationships, influence customer strategy and help customers realise greater value from their Microsoft investments. You will be responsible for protecting and growing recurring revenue, leading multi-disciplinary account teams, and identifying opportunities to solve meaningful business challenges through AvePoint's Confidence Platform. The Opportunity This is not a traditional account management role. We are looking for someone who can develop trusted executive relationships, execute strategic account plans and create growth through consultative, value-based selling. You will act as the quarterback for your accounts, leading a Virtual Account Team consisting of Solution Engineers, Customer Success Managers, Technical Account Managers, Delivery Consultants and Partners to deliver customer outcomes and drive long-term account growth. What Success Looks Like - Trusted relationships with executive and senior business stakeholders. - High customer retention and successful renewal outcomes. - Strong account plans with clear growth strategies and stakeholder coverage. - Consistent expansion through cross-sell and upsell opportunities. - Executive Business Reviews that align AvePoint capabilities to customer priorities. - Accurate forecasting and disciplined opportunity management. - Strategic influence across key customer initiatives and transformation programs. ## Key Responsibilities - Own the commercial strategy and performance of a portfolio of strategic enterprise accounts. - Build and maintain relationships with executive, business and technical stakeholders. - Develop and execute account plans that identify priorities, risks, whitespace opportunities and growth initiatives. - Lead the end-to-end renewal process and secure long-term customer retention. - Drive expansion through discovery, business alignment and value-led conversations. - Coordinate and lead Virtual Account Teams to execute customer strategies and achieve desired outcomes. - Facilitate Executive Business Reviews and strategic planning sessions with customers. - Position solutions based on business outcomes, risk reduction, operational improvement and return on investment. - Identify and develop opportunities within new business units, departments and stakeholder groups. - Manage complex procurement, commercial and negotiation processes. - Maintain a high standard of forecast accuracy, pipeline quality and CRM hygiene. - Consistently achieve or exceed quarterly and annual growth objectives. ## What You'll Bring Required - 5+ years' experience managing and growing enterprise or strategic customer accounts within a technology or SaaS environment. - Demonstrated success managing renewals, expansion opportunities and complex sales cycles. - Experience engaging executive-level stakeholders including CIOs, CISOs, CTOs and senior business leaders. - Strong account planning, stakeholder mapping and opportunity management capabilities. - Proven ability to lead cross-functional teams and influence without direct authority. - Excellent communication, presentation and commercial negotiation skills. - A proactive and highly accountable approach to customer success and revenue growth. Highly Desirable - Experience within the Microsoft ecosystem. - Experience selling SaaS, cloud, governance, security or data management solutions. - Familiarity with value-selling and consultative sales methodologies. - Experience working with channel and strategic partners. - Experience managing enterprise customers with complex stakeholder environments. Why Join AvePoint? At AvePoint, you will have the opportunity to work with leading organisations across Australia and New Zealand while being supported by a world-class team of Solution Engineers, Customer Success professionals, Technical Advisors, Marketers and Executives. We invest heavily in our people, culture and technology, giving you the tools, support and autonomy to build meaningful customer relationships and accelerate your career. ## What We Offer - Competitive salary and performance-based incentives. - Career progression and global mobility opportunities. - Hybrid working environment. - Private health insurance. - Mobile phone reimbursement. - Enhanced paid time off with dedicated AvePoint leave days. - Tuition reimbursement and professional development support. - Employee referral program. - Recognition and reward programs. - A collaborative, high-performance culture focused on growth and learning. AvePoint is proud to employ talent from many different backgrounds, experiences, and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire, communicate, and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging, and we continue to work toward creating a workforce that represents the diversity of our customers and communities. ## #LI-HR1 ## #LI-HR1 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our [Privacy Notice](https://www.avepoint.com/company/privacy-notice). ## About AvePoint ## Company Overview - **One-liner**: AvePoint is a global leader in data security, governance, and resilience, providing a unified platform to help organizations protect, manage, and optimize their data across Microsoft, Google, Salesforce, and other collaboration environments in an AI-driven world. - **Entity Type**: Public (NASDAQ: AVPT) - **Headquarters**: Jersey City, New Jersey, United States - **Founded**: 2001 - **Founders**: The company was founded by a team of entrepreneurs; the journey began in a public library in Somerset, New Jersey. ## Core Business - Primary industry/industries: Enterprise SaaS (Data Security, Governance, and Resilience) - Target customers: B2B, heavily focused on Enterprise and Government (including highly regulated industries) - Mission or purpose statement: To enable organizations to confidently embrace the future of work by simplifying collaboration, securing data, and unlocking the potential of AI. Their platform, the AvePoint Confidence Platform, acts as the "Trust Layer" for modern data challenges. ## Products & Services - **[AvePoint Confidence Platform]**: A unified, cloud‑native SaaS platform that integrates data security, governance, and resilience. It addresses four core data challenges: 1. **Digital Sprawl**: Scalable backup and granular restore from a single platform. 2. **Legacy & Fragmented Data**: Full lifecycle management from creation to retirement, including discovery and cleanup of Redundant, Outdated, and Trivial (ROT) data. 3. **Overexposed Data**: Visibility and least-privilege access controls, automated policy reviews, and configuration drift remediation. 4. **Data Loss & Interruption**: Proactive security and compliance controls to mitigate reputational risk. - **Specialized Solutions**: The platform includes specific tools for Microsoft 365 Copilot analytics, workspace management (MyHub), and rapid cloud backup (Cloud Backup Express). - **Certifications & Compliance**: The platform is certified against major standards including ISO 27001:2022, ISO 27701:2019, ISO 27017:2015, SOC 2 Type II, FedRAMP (Moderate), IRAP (Australia), and CSA STAR. ## Market Standing - **Valuation/Market Cap**: (Not publicly available from search results, but as a NASDAQ-traded company, this fluctuates. Check Yahoo Finance or a similar service for current data.) - **Key Metric**: Annual Revenue (Public) OR Total Funding (Private): **Public Company** - refer to SEC filings (10-K/10-Q) for the most recent quarterly/annual revenues. - **Notable Investors/Partners**: Deeply embedded partnership with **Microsoft** (has won the Global Microsoft Partner of the Year Award six times). Other key ecosystem partners include Google and Salesforce. - **Growth Signals**: - Serves **28,000+ customers** in **100 countries**. - Over **3,000 employees** globally, with a strategically distributed workforce (two-thirds in APAC). - Expanded FedRAMP authorization to include three new products in 2024. - Launched an **AI Lab in Singapore** in 2024 to drive industry-focused innovation. - Hosted across **14 global data centers**. ## Competitive Advantages - **Deep Microsoft Ecosystem Integration**: AvePoint is a long-standing, premier partner of Microsoft with one of the largest SaaS userbases in the Microsoft 365 ecosystem. Their history dates back to providing backup for SharePoint 2001. - **Comprehensive "Trust Layer"**: They are one of the few vendors to unify data security, governance, and resilience (backup & recovery) into a single platform, meeting the needs of highly regulated industries and governments. - **Highest Security Standards**: Holds extensive, globally recognized security and compliance accreditations (FedRAMP, SOC 2, ISO 27701, IRAP), making them a trusted partner for the public sector and regulated industries. - **Global Infrastructure & Support**: A strategically distributed global workforce and 14 data centers support data sovereignty requirements worldwide. ## Strategic Focus - **AI-Ready Data Governance**: Centered on the idea that AI is only as good as the data it uses. AvePoint focuses on helping organizations prepare, secure, and govern their data for AI adoption (e.g., providing benchmarking and analytics for Microsoft 365 Copilot). - **Serving the Public Sector**: Actively expanding its FedRAMP authorized product portfolio to capture more government business in the US and other regulated regions. - **Continued Platform Expansion**: Adding new analytics, workspace management, and rapid backup solutions to broaden the scope of the Confidence Platform. ## Why Work Here - **Award-Winning Culture**: Recognized as an **Inc. Best Workplace** (back-to-back), a **Built In Best Place to Work (2024)**, and a **Great Place to Work** (93% of US employees say it's a great place to work vs. 57% at a typical US-based company). Also received awards in the Philippines, Australia, and from kununu (Top 2025 Company). - **Culture & Values**: The company describes its culture with five core values and leadership behaviors: - **Ownership and Accountability** ("We take full accountability, set high standards...") - **Teamwork** ("promoting global collaboration and taking pride in helping, sharing, mentoring...") - **Agility** ("quick, informed decision-making... a growth mindset") - **Visionary and Practical** ("bold ideas... turning them into groundbreaking realities") - **Inclusive and Empathetic** ("Diversity is at the core of our success... fostering inclusive collaboration") - **Growth Trajectory**: With over 3,000 employees and a history of rapid growth, there are significant opportunities to make an impact and "craft your career." - **Global & Remote-Flexible**: Opportunities are available across **North America, APAC, and EMEA** in cities like Jersey City, New York, London, Singapore, Sydney, and many more. They also have remote positions in Poland and other locations. - **Entrepreneurial Spirit**: The company encourages a "builder" mindset, where employees are empowered to "seize" opportunities and take ownership. ## Sources 1. [Avepoint.com - Company Site](https://www.avepoint.com/) 2. [Avepoint.com - History Page](https://www.avepoint.com/history) 3. [Avepoint.com - Careers Page](https://www.avepoint.com/careers) 4. [LinkedIn - AvePoint](https://www.linkedin.com/company/avepoint) 5. [Great Place to Work - AvePoint](https://www.greatplacetowork.com/en/certified-company/7048881) ## Other roles at AvePoint - [Campaign Operations Specialist](https://feeny.ai/job/campaign-operations-specialist-avepoint-manila-h3a6zah31t3t) — Manila, Philippines - [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-avepoint-melbourne-nk911ncj0yzk) — Melbourne, Australia - [Partner Development Manager](https://feeny.ai/job/partner-development-manager-avepoint-toronto-28t9ddezsw4m) — Toronto, Canada - [Sr. Business Development Representative](https://feeny.ai/job/sr-business-development-representative-avepoint-chicago-il-tq090q7tqtb0) — Chicago IL, United States - [Solution Engineer, MSP & Cloud Marketplace](https://feeny.ai/job/solution-engineer-msp-cloud-marketplace-avepoint-london-gr193en7p9g4) — London, United Kingdom - [Partner Development Manager](https://feeny.ai/job/partner-development-manager-avepoint-los-angeles-ca-y16w5ayxadw0) — Los Angeles CA, United States - [Partner Development Manager](https://feeny.ai/job/partner-development-manager-avepoint-arlington-va-14f6rayjzgwh) — Arlington VA, United States - [Partner Development Manager](https://feeny.ai/job/partner-development-manager-avepoint-richmond-virginia-5svyewx41t0f) — Richmond Virginia, United States - [Partner Development Manager](https://feeny.ai/job/partner-development-manager-avepoint-new-york-p09htqpcn1qg) — New York, NY - [Partner Development Manager](https://feeny.ai/job/partner-development-manager-avepoint-jersey-city-nj-gf52c3s2gefr) — Jersey City NJ, United States