--- title: 'Enterprise Account Manager at Dutchie' canonical: 'https://feeny.ai/job/enterprise-account-manager-dutchie-remote-7j6gswwmjwxq' type: 'job' last_seen: '2026-11-07' --- # Enterprise Account Manager at Dutchie - **Company:** Dutchie - **Location:** Remote - **Work type:** remote - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-07 - **Apply:** https://job-boards.greenhouse.io/thedutchie/jobs/8816977002 ## Job description ## About Dutchie Founded in 2017, Dutchie is an all-in-one technology platform powering the cannabis industry with [Point of Sale](https://dutchie.com/business/pos), [E-commerce](https://dutchie.com/business/ecommerce), [Payments](https://dutchie.com/business/payments), and [Loyalty & Marketing](https://dutchie.com/business/loyalty-marketing). Through our technology, we’re helping cannabis businesses start, operate, and grow with confidence. With software that simplifies their operations, our customers can focus on what matters most—bringing the benefits of cannabis safely to consumers. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups. Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors. ## About This Job As an Enterprise Account Manager, you will be responsible for driving significant revenue growth and fostering strategic partnerships within a portfolio of key enterprise accounts. You will act as a trusted advisor, understanding complex business challenges and aligning our software solutions to deliver exceptional value. This role requires a proven track record of managing large, complex accounts, navigating executive-level relationships, and driving adoption of enterprise-grade software solutions. ## What You'll Do… - Strategic Account Management: Develop and execute comprehensive account plans for each assigned enterprise client, focusing on long-term growth, strategic alignment, and maximizing customer lifetime value. - Revenue Growth & Expansion: Drive significant revenue growth within your assigned enterprise accounts by identifying and closing complex upselling and cross-selling opportunities across our full suite of software solutions. - Executive Relationship Management: Build and maintain strong, trusted relationships with C-level executives and key decision-makers within enterprise clients. Serve as a strategic partner and trusted advisor. - Complex Solution Selling: Lead complex sales cycles, including navigating multi-stakeholder environments, conducting in-depth needs assessments, and presenting compelling value propositions for enterprise-grade software solutions. - Enterprise Solution Adoption: Drive the adoption and utilization of our software solutions within enterprise accounts, ensuring successful implementation and maximizing return on investment. - Cross-Functional Collaboration: Collaborate closely with Sales Engineering, Product Management, Customer Success, and other internal teams to deliver seamless customer experiences and ensure alignment with enterprise client needs. - Contract Negotiation & Management: Lead contract negotiations and renewals, ensuring favorable terms and alignment with company objectives. - Market & Competitive Analysis: Stay informed about industry trends, competitive landscape, and emerging technologies to identify opportunities and mitigate risks within enterprise accounts. - Forecasting & Reporting: Provide accurate and timely sales forecasts, pipeline reports, and account performance updates to senior management. ## What You Bring - 8+ years of experience in enterprise account management, strategic sales, or a related customer-facing role within the software (SaaS preferred) industry. - Proven track record of exceeding revenue targets and driving significant growth within enterprise accounts. - Demonstrated success in managing complex sales cycles and navigating multi-stakeholder environments. - Strong understanding of enterprise software solutions, including complex integrations and deployment strategies. - Exceptional executive-level communication, presentation, and negotiation skills. - Ability to build and maintain strong relationships with C-level executives and key decision-makers. - Strategic thinker with the ability to understand complex business challenges and align them with software solutions. - Experience collaborating with cross-functional teams to deliver exceptional customer experiences. - Strong understanding of enterprise-level contract negotiation and management. - Proficiency with CRM tools (Salesforce or similar) and sales enablement platforms. - Experience with multi year enterprise contracts. - Ability to understand and articulate complex technical concepts. - Experience with enterprise level security and compliance requirements. You’ll Get… We are targeting a starting salary of $- based on the intended level for this role. In addition to cash compensation, our total rewards package includes: - Full medical benefits including dental and vision plans to ensure you always have the best care. - Equity packages in the form of stock options to all employees. - Technology (hardware, software, reading materials, etc..) allowance - Flexible vacation and sick days At Dutchie, we’re committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. ## About Dutchie ## Company Overview - **One-liner**: Dutchie is an all-in-one technology platform powering the cannabis industry with Point of Sale, E-commerce, Payments, and Loyalty & Marketing software. - **Entity Type**: Private (Series D) - **Headquarters**: Bend, Oregon, USA - **Founded**: 2017 - **Founders**: Ross Lipson, Zach Lipson ## Core Business - **Primary industry**: Cannabis Technology / Cannabis Retail Software - **Target customers**: Cannabis dispensaries and retailers (B2B), serving over 6,500+ retail partners - **Mission or purpose statement**: To make cannabis safely accessible to everyone in a compliant, legal manner, and to open people’s minds to the good that cannabis can do for the world. ## Products & Services - **Dutchie POS**: A point-of-sale system designed specifically for cannabis retailers, handling transactions, inventory, and compliance. - **Dutchie E-commerce**: An online ordering platform that allows consumers to browse and purchase cannabis products from local dispensaries. - **Dutchie Payments (Pay by Bank)**: A payment processing solution for cannabis transactions, including "Pay by Bank" to navigate banking restrictions in the industry. - **Dutchie Loyalty & Marketing**: A suite of tools for dispensaries to manage customer loyalty programs and marketing campaigns. - **Dutchie Hub**: A centralized operations dashboard for managing multiple store locations, data, and analytics. ## Market Standing - **Valuation/Market Cap**: $1.9 billion (as of late 2021 Series D); latest valuation not publicly disclosed. - **Key Metric**: Over $100 billion in total transactions processed; 6,500+ dispensary partners; 40+ markets served. - **Notable Investors/Partners**: Tiger Global, Casa Verde Capital (Snoop Dogg’s fund), Gron Ventures, Howard Schultz (former Starbucks CEO), and other high-profile angel investors. - **Growth Signals**: Launched "Dutchie 2.0" — a major platform update focused on personalization, efficiency, and data-driven decision making. The company has grown from 3 partner dispensaries in 2017 to over 6,500 today, and has processed over $100B in transactions. ## Competitive Advantages - **First-mover & scale**: Dutchie is the dominant, all-in-one operating system for cannabis retailers, with a massive network of 6,500+ partners and over $100B in processed transactions, creating a strong data and network effect moat. - **End-to-end platform**: Unlike point solutions, Dutchie offers a fully integrated suite (POS, E-commerce, Payments, Loyalty) that simplifies operations for dispensaries. - **Industry-specific compliance**: Deeply embedded compliance features for the highly regulated cannabis market, making it difficult for general POS or e-commerce platforms to compete. - **Strong brand and trust**: Backed by top-tier investors (Tiger Global, Casa Verde) and high-profile partners, giving it credibility in a nascent and often stigmatized industry. ## Strategic Focus - **Product expansion and modernization**: The recent launch of "Dutchie 2.0" signals a focus on personalization, data analytics, and helping retailers compete more effectively. - **Navigating regulatory change**: Positioning to capitalize on potential federal legalization in the U.S., which would open massive new markets. - **Social impact and justice reform**: Actively partnering with the Last Prisoner Project to address cannabis-related incarceration, and focusing on equity in the industry. - **Scaling the platform**: Continuing to onboard new dispensaries and expand into new legal markets (currently in 40+ markets). ## Why Work Here - **Remote-first culture**: All current job listings are remote, and the company emphasizes flexible hours and a "work from anywhere" ethos. - **High-growth industry**: Employees get to work at the forefront of a rapidly emerging market with "unprecedented growth" and the potential for federal legalization on the horizon. - **Strong benefits package**: Includes competitive salary, stock options, generous PTO, flexible time off, and comprehensive medical/dental/vision plans. - **Culture of purpose and values**: The company emphasizes "ownership," "innovation," "personal growth," and a "we not me" mentality. They have a Social Responsibility Committee and offer wellness activities like yoga and meditation. - **Career development**: The company promotes autonomy and empowers team members to take on new responsibilities, with a focus on personal growth and learning. ## Sources 1. [dutchie.com](https://dutchie.com/business/about) 2. [dutchie.com](https://dutchie.com/careers) 3. [dutchie.com](https://dutchie.com/business/careers) 4. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/thedutchie) ## Other roles at Dutchie - [Senior Manager of Retail Media Partnerships](https://feeny.ai/job/senior-manager-of-retail-media-partnerships-dutchie-remote-9jd5dyepfw5c) - [Account Executive, Illinois](https://feeny.ai/job/account-executive-illinois-dutchie-remote-g18d13xs4qte) - [Account Executive - Northern California](https://feeny.ai/job/account-executive-northern-california-dutchie-remote-55w25cqcezfx) - [Manager, Engineering](https://feeny.ai/job/manager-engineering-dutchie-remote-24aqjy1b9pq7) - [Marketing Strategy Consultant I](https://feeny.ai/job/marketing-strategy-consultant-i-dutchie-remote-kzy6ykvsbv70) - [Financial Operations Intern](https://feeny.ai/job/financial-operations-intern-dutchie-remote-ka11npntzf95) - [Staff Engineer](https://feeny.ai/job/staff-engineer-dutchie-remote-erybv15mxq1g) - [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-doordash-canada-toronto-t32vrakgpd0y) — Toronto, Canada - [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-kalibri-labs-united-states-w83q8fqyaphe) — United States - [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-handshake-united-states-pqpak8t1bbjg) — United States