---
title: 'Enterprise Account Manager at Freshpaint'
canonical: 'https://feeny.ai/job/enterprise-account-manager-freshpaint-united-states-1q4sq3g6yqp8'
type: 'job'
last_seen: '2026-09-04'
---

# Enterprise Account Manager at Freshpaint

- **Company:** Freshpaint
- **Location:** United States
- **Compensation:** $120k–$135k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-04
- **Apply:** https://jobs.ashbyhq.com/freshpaint/d4de2596-a3aa-43d6-a4f3-963c0cd9d9bd

## Job description

## ABOUT FRESHPAINT:

Healthcare is a $4+ trillion industry in the U.S. alone, and it’s undergoing a rapid digital transformation.

Hospitals, digital health companies, and life sciences organizations rely on analytics and advertising tools to reach patients, measure performance, and grow. But those tools weren’t built for regulated healthcare data. That creates real compliance risk and forces teams to choose between growth and privacy.

FRESHPAINT ELIMINATES THAT TRADE-OFF.

We’re a privacy-first data platform that helps healthcare organizations use modern marketing and analytics tools without exposing protected health information (PHI). Freshpaint sits between a company’s website or app and the third-party tools they use, automatically detecting and controlling sensitive data before it’s shared.

In short: we let healthcare teams move fast, safely.

## BACKED BY TOP INVESTORS

Freshpaint is backed by some of the most respected names in technology, including:

- Y Combinator (OpenAI, Stripe, Airbnb, Coinbase, DoorDash)
- Intel Capital (Broadcom, Astera Labs, VMware, RedHat, MongoDB)

We’ve raised tens of millions of dollars in funding to build the privacy infrastructure layer for healthcare’s digital future.

Who we’re looking for Freshpaint helps healthcare companies collect, safeguard, and activate customer data so they can run modern analytics and marketing while staying HIPAA compliant. We are a high-slope, high-EQ team that moves quickly, takes ownership, and puts customers first.

We are looking for an Enterprise Account Manager who can own a portfolio of complex healthcare customers, drive measurable outcomes, and grow revenue through thoughtful, consultative partnership. You are as comfortable in strategic conversations with executives as you are deep in product adoption metrics. You thrive in an early-stage, remote environment where you have real ownership, build repeatable processes, and run toward fires instead of away from them.

## What you’ll be doing

You will own the full lifecycle relationship for a book of Enterprise customers. You will help them navigate the healthcare data privacy landscape, adopt Freshpaint deeply across their stack, and expand their use of our platform over time. You will be directly responsible for net revenue retention across your accounts by driving adoption, renewals, and expansion while keeping customer outcomes at the center of every decision.

Primary responsibilities

- Own net revenue retention and ARR across a book of ~40-60 Enterprise customers.
- Build and execute account and value plans that drive product adoption, measurable outcomes, and expansion.
- Lead renewals, upsells, and cross-sells, running a disciplined commercial process from early signals through close.
- Run structured executive check-ins and QBRs that tie Freshpaint usage to business impact and future roadmap.
- Use Freshpaint, Looker, and HubSpot to monitor health, forecast accurately, and prioritize where to engage.
- Partner cross-functionally (Support, CSE, Product, Marketing, Partnerships, Sales) to remove blockers and unlock new value.
- Serve as a trusted advisor and voice of the customer, building deep relationships with champions and executive sponsors.
- Travel up to 30% for onsite visits, conferences, and Freshpaint events.

Desired skills & experience

- 3+ years in customer-facing, commercial owning roles in B2B SaaS (Account Management, Customer Success, or similar) working with Enterprise customers.
- Proven track record of driving adoption, renewals, and expansion, with clear impact on net revenue retention.
- Strong consultative skills: you uncover business problems, define success metrics, and map required capabilities to product value.
- Data-driven and operationally excellent, with disciplined account planning, forecasting, and CRM hygiene.
- Technically curious and comfortable translating between marketers, product managers, data teams, engineers, and executives.
- Excellent written and verbal communication, including running business reviews and presenting to C-level audiences.
- Thrives in a remote, early-stage, high-growth environment with high ownership and many moving pieces.

Nice to haves

- Experience working with customer data, analytics, or marketing technology products.
- Experience working directly with healthcare organizations such as Providers, Payers, Dental Support Organizations (DSOs), or Urgent Care groups.
- Familiarity with HIPAA, healthcare data privacy, or other regulated industry frameworks.
- Experience with analytics tools or warehouses (for example, Looker, Tableau, Snowflake, Redshift).
- Exposure to common go-to-market frameworks such as MEDDIC or Command of the Message.

## PERKS & BENEFITS

We take care of our team—here’s a peek at what you get when you join:

- Competitive pay + generous equity
- Half-day Fridays, every Friday
- 16 weeks fully paid parental leave (eligible after 6 months; commission-based roles receive 100% base salary during leave)
- Flexible PTO with a required 2-week minimum
- Top-tier health, dental & vision (100% covered for you, 80% for dependents)
- Intentional & engaging company offsites (past trips: Arizona, Jackson Hole, Nashville, New Orleans & more)

And more! Check out our careers page https://www.freshpaint.io/about?gad_source=1&gclid=Cj0KCQjwncWvBhD_ARIsAEb2HW9vl4BJz91ApZqNNlJJ6kDO1E-BhAaIuP-_t08tS6X2_Wpoj8qHaCIaAmysEALw_wcB&hsa_acc=2262337429&hsa_ad=673054100615&hsa_cam=12072412058&hsa_grp=119258989111&hsa_kw=freshpaint+platform&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-2154402015807&hsa_ver=3&utm_campaign=ML_Freshpaint_Brand&utm_medium=cpc&utm_source=google&utm_term=freshpaint+platform for the full list.

## About Freshpaint

## Company Overview
- **One-liner**: Freshpaint is a healthcare marketing performance and compliance platform that enables healthcare organizations to drive measurable growth while protecting patient privacy.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2019
- **Founders**: Ray Mina (CEO)

## Core Business
- **Primary industry**: Healthcare Marketing Technology (MarTech), Data Infrastructure & Analytics, Privacy Compliance
- **Target customers**: B2B, primarily serving healthcare organizations including hospitals & health systems, urgent care centers, specialty providers, payers, and pharma & medical device companies. The platform is trusted by 250+ healthcare organizations [freshpaint.io](https://www.freshpaint.io/).
- **Mission or purpose statement**: To enable healthcare marketers to drive measurable growth without compromising patient trust, turning privacy into a strategic advantage that fuels performance [freshpaint.io](https://www.freshpaint.io/about).

## Products & Services
- **Freshpaint Platform (SaaS)**: A unified, privacy-first platform that replaces risky pixels, trackers, and scripts with a BAA-supported infrastructure. It blocks data to non-compliant tools by default, reducing compliance risks from human error. The platform provides visibility to track the full patient journey from awareness to appointment, prove ROI, and make confident strategic decisions across all marketing channels [freshpaint.io](https://www.freshpaint.io/).
- **Web Tracker Manager**: A free custom report that gives organizations a complete picture of all web trackers on their website to protect sensitive patient information [freshpaint.io](https://www.freshpaint.io/).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total Funding of $47.0M across 5 rounds [linkedin.com](https://www.linkedin.com/company/freshpaint-data).
  - Seed Round (2020-08-17): $1.5M from 4 investors.
  - Series A (2022-11-16): $9.5M led by Intel Capital.
  - Debt Financing (2022-11-16): $5.0M.
  - Series B (2024-07-16): $30.7M led by Threshold, with 5 investors.
- **Annual Revenue**: Estimated at $2.1M [linkedin.com](https://www.linkedin.com/company/freshpaint-data) (Note: This may be an estimate from a third-party data aggregator; official revenue is not publicly stated).
- **Notable Investors/Partners**: Intel Capital, Threshold, and other key investors [linkedin.com](https://www.linkedin.com/company/freshpaint-data).
- **Growth Signals**: Headcount has grown 51.5% year-over-year to 122 employees. The company has 10 active job postings, up 100% year-over-year. LinkedIn followers have grown 41.9% year-over-year to over 10,000 [linkedin.com](https://www.linkedin.com/company/freshpaint-data). Customer case studies show significant ROI, including a national urgent care provider that drove $1.9M+ in annual appointment revenue and a 24% reduction in CAC [freshpaint.io](https://www.freshpaint.io/).

## Competitive Advantages
- **Privacy-First Infrastructure**: Replaces unsafe tracking with a BAA-supported platform, creating an anonymous identification for every visitor and blocking data to non-compliant tools by default. This solves a critical compliance problem unique to healthcare.
- **Unified Performance & Compliance**: Bridges the gap between patient privacy and digital marketing, allowing marketers to use modern tools without creating compliance risk—a key differentiator in a highly regulated industry.
- **Deep Healthcare Expertise**: Built specifically for healthcare providers, payers, pharma, and medical devices, with a leadership team that brings a rare mix of healthcare, privacy, ecommerce, and data expertise [freshpaint.io](https://www.freshpaint.io/about).
- **Customer Results**: Proven ROI with clear metrics (e.g., 92% reduction in CAC for Heartland Dental, 8x improvement in search conversion volume for St. Elizabeth Healthcare) [freshpaint.io](https://www.freshpaint.io/).

## Strategic Focus
- **Scaling the Platform**: The recent $30.7M Series B led by Threshold signals a focus on scaling product development, go-to-market, and engineering.
- **Expanding Market Reach**: Targeting the 250+ healthcare organizations already using the platform, with a push into payers, pharma, and urgent care verticals.
- **Product Development**: Building out the platform to be the "connective tissue for the healthcare marketing industry," with a focus on performance measurement, privacy compliance, and cross-channel attribution [freshpaint.io](https://www.freshpaint.io/about).
- **Talent Acquisition**: Aggressively hiring across engineering, sales, marketing, product, and customer success (10 open roles) to support growth [jobs.ashbyhq.com](https://jobs.ashbyhq.com/freshpaint).

## Why Work Here
- **Culture & Values**: Emphasizes "High Slope" (hiring for potential and rapid growth), "Be The CEO" (ownership and agency), "Respect in Every Reply" (no assholes policy, high empathy), and "Earn Customer Praise" [freshpaint.io](https://www.freshpaint.io/careers).
- **Equity & Compensation**: Every team member gets stock options with a generous 10-year exercise window. Competitive compensation is a priority [freshpaint.io](https://www.freshpaint.io/careers).
- **Benefits**: 100% coverage of medical, dental, and vision insurance for employees and up to 80% for dependents; 401(k) with up to 4% employer match; 16 weeks fully paid parental leave regardless of gender or path to parenthood; mental health benefits; life insurance; fertility & family-building support [freshpaint.io](https://www.freshpaint.io/careers).
- **Work-Life Balance**: Flexible PTO with a required minimum of two weeks off; half-day Fridays; monthly $70 wellness stipend (no receipts required) [freshpaint.io](https://www.freshpaint.io/careers).
- **Team & Growth**: Company offsites in locations like Arizona, Jackson Hole, and Nashville. The company is still early-stage (founded 2019, 122 employees), offering significant impact and growth potential for early hires [freshpaint.io](https://www.freshpaint.io/careers).
- **Engineering Culture**: Technical roles make up 27% of the workforce. The company values outcomes over outputs, ruthless prioritization, and a learning organization mindset [linkedin.com](https://www.linkedin.com/company/freshpaint-data) [freshpaint.io](https://www.freshpaint.io/careers).

## Sources
1. [Freshpaint Website](https://www.freshpaint.io/)
2. [Freshpaint About Page](https://www.freshpaint.io/about)
3. [Freshpaint Careers Page](https://www.freshpaint.io/careers)
4. [Freshpaint Job Board (Ashby)](https://jobs.ashbyhq.com/freshpaint)
5. [Freshpaint LinkedIn](https://www.linkedin.com/company/freshpaint-data)

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