--- title: 'Enterprise Account Manager / Gestionnaire de compte client at Akur8' canonical: 'https://feeny.ai/job/enterprise-account-manager-gestionnaire-de-compte-client-akur8-montreal-zerznewfpxfh' type: 'job' last_seen: '2026-10-15' --- # Enterprise Account Manager / Gestionnaire de compte client at Akur8 - **Company:** Akur8 - **Location:** Montréal, Canada - **Compensation:** $170k–$190k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-15 - **Apply:** https://jobs.ashbyhq.com/akur8/87802bfc-2756-4559-82d9-e9ac8ff6a5bf ## Job description Akur8 is a fast-growing InsurTech scale-up on a mission to modernize how insurers assess, price, and manage risk. Our next-generation SaaS platform combines transparent machine learning, predictive analytics, and smart product design to turn complex insurance workflows into scalable, data-driven systems. Powered by expert engineering, data, product, and actuarial teams, Akur8 enables insurers to model risk up to 10x faster while maintaining transparency, explainability, and regulatory trust. As our product suite expands, we are building an end-to-end platform supporting pricing, reserving, and forward-looking risk decisions — helping insurers operate efficiently in a complex environment. Recognized globally, Akur8 has been featured in: - CB Insights’ Insurtech 50 (2025) - CNBC’s InsurTech Top 150 (2025) - InsurTech100 Global Insurtech Top 100 (2025) - Professional Equality Index 97/100 (2025) With 40+ nationalities across 8 global offices, we serve 320+ clients across 4 continents while maintaining a strong engineering and product culture. We are proud to be an equal opportunities employer, fostering an inclusive environment where diverse perspectives help shape better products and decisions. We're looking for a commercially minded individual with around 6+ years of experience in SaaS account management, customer success, consulting, or a related commercial role. You should be comfortable working in a fast-moving environment, following established processes, and taking ownership of customer outcomes across a portfolio of accounts. ## EDUCATIONAL / PROFESSIONAL EXPERIENCE - You have 6+ years of experience in B2B SaaS account management, customer success, consulting, technical sales, or a related commercial role. Experience managing complex B2B customers or working with an early commercial team is relevant. - Bachelor’s degree or higher preferred. ## HARD SKILLS - You have a proven ability to manage complex B2B accounts, build relationships with senior stakeholders, and support renewals or expansion opportunities, ideally in a SaaS or technical environment. - You are comfortable using established account management processes and adapting customer engagement approaches to the needs of each account. You take clear, proactive action without waiting for detailed direction. - You enjoy researching accounts, finding ways to deepen customer relationships, and working with technical teams. You are comfortable following established processes and escalating gaps when needed. - Experience managing complex accounts, including account mapping and building relationships across key stakeholders. - Ability to develop and execute account strategies throughout long, complex customer lifecycles. - You are comfortable using CRM systems and working across teams in a fast-moving company. Experience working within established account management or customer success processes is valuable. - You are curious about technology and willing to spend time learning a complex product in depth. ## SOFT SKILLS - You build trust with customers and can develop strong relationships with both business and technical stakeholders. - You are autonomous, organized, and able to prioritize the next best action without close supervision. - You are commercially minded, proactive, and willing to learn from both successes and setbacks. - You are comfortable spending time with customers and colleagues through client meetings, business events, and internal gatherings. ## LANGUAGE SKILLS - Excellent verbal and written communication skills in English. - Comfortable working in a multicultural and international environment. ## BONUS SKILLS / EXPERIENCE - Experience working at a SaaS company with an established account management or customer success function - Insurance industry experience or experience supporting customers in the US market IMPORTANT: You must possess an employment status that allows you to work from our Montréal office. __________________________________________________________________________________ Au sein de notre équipe nord-américaine en pleine croissance, vous rejoindrez Akur8 en tant qu’Account Manager/Gestionnaire de compte client basé(e) à Montréal et serez responsable de la gestion des relations avec les clients à travers l’Amérique du Nord. Vous prendrez en charge les relations clients, appliquerez les pratiques établies d’account management et aiderez les clients à tirer durablement parti d’Akur8. Votre objectif principal sera de gérer et de développer un portefeuille de clients nord-américains. Vous serez responsable d’un quota, que vous atteindrez en comprenant les objectifs des clients, en favorisant l’adoption et la création de valeur, en accompagnant les renouvellements, en identifiant les opportunités d’expansion et en les concrétisant. En travaillant de manière autonome et en étroite collaboration avec l’équipe nord-américaine, vous vous appuierez sur votre expérience en account management SaaS, en customer success, en conseil ou autre environnement commercial technique pour établir des relations de confiance, acquérir une connaissance approfondie du produit et accompagner les clients dans des décisions business complexes. Vos responsabilités incluront notamment : - En tant qu’Account Manager, vous serez responsable d’un portefeuille de clients nord-américains, de leurs plans de gestion de compte et des résultats commerciaux liés à leur fidélisation et à leur développement, tout en suivant le processus d’account management établi par Akur8. - Établir des relations de confiance avec les clients et créer des plans de compte qui relient leurs priorités business aux capacités d’Akur8. - Identifier les opportunités de renouvellement et d’expansion en Amérique du Nord, en travaillant avec les clients pour comprendre l’évolution de leurs besoins et de leurs priorités. - Gérer le cycle de vie client, de la passation initiale jusqu’au renouvellement et à l’expansion, en mettant l’accent sur l’adoption, la création de valeur business et une expérience client de qualité. - Cartographier les organisations clientes et développer des relations avec les acheteurs, les parties prenantes techniques et les dirigeants C-Level. - Collaborer avec les équipes Sales, Product, Actuarial et Support afin de communiquer les besoins des clients, de coordonner leur suivi et d’accompagner les échanges commerciaux. - Acquérir une connaissance approfondie du produit technique d’Akur8 et savoir le présenter en adaptant les échanges aux interlocuteurs business et techniques, afin d’aider les clients à tirer pleinement parti de la plateforme. - Partager les retours des clients et contribuer à l’amélioration de notre produit, de l’onboarding, de l’engagement client et de nos processus d’account management, sur la base des échanges menés sur le marché nord-américain. Ce poste est basé dans nos bureaux de Montréal et vous amènera à accompagner des clients aux États-Unis et au Canada. Des déplacements seront nécessaires pour participer à des rendez-vous clients, à des événements du secteur et à des rassemblements d’équipe. We're looking for a self-starting, commercially minded individual with around 6+ years of experience across SaaS sales, consulting, or both. You should be comfortable in an early-stage environment, enjoy creating new processes, and be motivated by the opportunity to shape a sales function rather than inherit a finished playbook. ## EDUCATIONAL / PROFESSIONAL EXPERIENCE - You have 6+ years of experience in B2B SaaS sales, technical sales, or consulting. Experience as an Account Executive, a consultant moving into sales, or an early commercial team member is relevant. You're familiar with selling software, solutions etc... - Bachelor’s degree or higher preferred. ## HARD SKILLS - You have a proven ability to prospect, qualify, and close complex B2B opportunities, ideally in a SaaS or technical sales environment. - You are comfortable creating sales processes, testing messaging, and building a repeatable playbook from the ground up. You take clear, proactive action without waiting for detailed direction. - You enjoy researching accounts, opening new doors, and working with technical teams. You are comfortable creating a path forward when the process is still being built. - Experience managing complex accounts, including account mapping and multi-threading across key stakeholders. - Ability to develop and execute account strategies throughout long, complex sales cycles. - You are comfortable using CRM systems and working across teams in a fast-moving company. Experience with early-stage sales processes is valuable. - You are curious about technology and willing to spend time learning a complex product in depth. ## SOFT SKILLS - You build trust with customers and can develop strong relationships with both business and technical stakeholders. - You are autonomous, organized, and able to prioritize the next best action without close supervision. - You are a persistent hunter, a self-starter, and willing to learn from both successes and setbacks. - You are comfortable spending time with customers and colleagues through client meetings, business events, and internal gatherings. ## LANGUAGE SKILLS - Excellent verbal and written communication skills in English. - Comfortable working in a multicultural and international environment. ## BONUS SKILLS / EXPERIENCE - Experience working at an early-stage SaaS company or building a new sales function - Life insurance industry experience IMPORTANT: You must possess an employment status that will allow work from our New York office. __________________________________________________________________________________ Nous recherchons une personne dotée d’un fort sens commercial et justifiant d’au moins 6 années d’expérience en account management SaaS, customer success, conseil ou dans un poste commercial similaire. Vous devez être à l’aise dans un environnement en évolution rapide, savoir suivre des processus établis et prendre en charge les résultats obtenus pour les clients sur l’ensemble d’un portefeuille de comptes. ## EXPÉRIENCE ACADÉMIQUE / PROFESSIONNELLE - Vous justifiez d’au moins 6+ années d’expérience en account management B2B SaaS, customer success, conseil, vente technique ou dans un poste commercial similaire. Une expérience dans la gestion de clients B2B complexes ou au sein d’une équipe commerciale récemment constituée est pertinente. - Un diplôme de niveau Bachelor ou supérieur est souhaité. ## COMPÉTENCES TECHNIQUES - Vous avez démontré votre capacité à gérer des comptes B2B complexes, à établir des relations avec des interlocuteurs seniors et à accompagner des opportunités de renouvellement ou d’expansion, idéalement dans un environnement SaaS ou technique. - Vous êtes à l’aise avec l’utilisation de processus établis d’account management et savez adapter vos approches d’engagement client aux besoins de chaque compte. Vous prenez des initiatives claires et proactives, sans attendre de consignes détaillées. - Vous aimez effectuer des recherches sur les comptes, identifier des moyens d’approfondir les relations clients et collaborer avec des équipes techniques. Vous êtes à l’aise avec le respect des processus établis et savez faire remonter les points de blocage lorsque cela est nécessaire. - Vous avez de l’expérience dans la gestion de comptes complexes, notamment en matière de cartographie des comptes et de développement de relations avec les principales parties prenantes. - Vous êtes capable de développer et de mettre en œuvre des stratégies de compte tout au long de cycles de vie clients longs et complexes. - Vous êtes à l’aise avec l’utilisation de CRM et le travail transversal au sein d’une entreprise en évolution rapide. Une expérience des processus établis d’account management ou de customer success est un atout. - Vous êtes curieux(se) des nouvelles technologies et disposé(e) à consacrer du temps à l’apprentissage approfondi d’un produit complexe. ## COMPÉTENCES SAVOIR-ÊTRE - Vous inspirez confiance aux clients et savez développer des relations solides avec des interlocuteurs business comme techniques. - Vous êtes autonome, organisé(e) et capable de définir l’action la plus pertinente à entreprendre. - Vous avez le sens commercial, êtes proactif(ve) et souhaitez tirer des enseignements aussi bien de vos réussites que des difficultés rencontrées. - Vous êtes à l’aise pour passer du temps avec les clients et vos collègues lors de rendez-vous clients, d’événements professionnels et de rassemblements internes. ## COMPÉTENCES LINGUISTIQUES - Excellentes compétences de communication orale et écrite en anglais. - Vous êtes à l’aise dans un environnement multiculturel et international. ## COMPÉTENCES / EXPÉRIENCES COMPLÉMENTAIRES - Expérience au sein d’une entreprise SaaS disposant d’une fonction d’account management ou de customer success établie. - Expérience dans le secteur de l’assurance ou dans l’accompagnement de clients sur le marché américain. IMPORTANT : vous devez disposer d’un statut vous autorisant à travailler depuis notre bureau de Montréal. As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion. We care about strong teamwork and a positive day-to-day environment. The team regularly connects through optional activities such as team lunches, sports, karaoke, or occasional after-work gatherings. In addition to this, we will provide you with: - The pay range for this role is $170,000 to $190,000 CAD OTE - Health insurance , Dental and Vision coverage - Retirement Savings Plans - 25 days of PTO/year - Commuter benefit - Gym membership via ClassPass - IT equipment allowance - Professional development & trainings - Team fun: regular company gatherings and team events As part of our recruitment process, we may carry out background checks in line with the applicable laws and regulations in the countries where we operate. These checks may include verification of employment history, education, and, where legally authorized, criminal records. Any background checks will be performed lawfully before formal employment contracts are signed, with the candidate’s consent, and all information collected will be handled confidentially. We may use artificial intelligence (AI) tools to assist with certain stages of the recruitment process. These tools are used to support our recruitment team and do not replace human decision-making. Final hiring decisions are always made by people. If you would like further information about how your data is processed, you can contact us at dpo@akur8.com. ## About Akur8 ## Company Overview - **One-liner**: Akur8 is a global actuarial AI platform that transforms insurance pricing and reserving with transparent, human-controlled machine learning. - **Entity Type**: Private (Series B) - **Headquarters**: Paris, France (28 rue de Londres, 75009), with additional offices in London, Madrid, Milan, New York, Atlanta, Montreal, and Tokyo. - **Founded**: 2018 (after a four-year R&D effort; solution launched in 2019) - **Founders**: Samuel Falmagne (CEO) ## Core Business - **Primary industry**: Insurtech / Actuarial AI / Insurance Software - **Target customers**: B2B, serving insurance companies (P&C, Life, and Pension firms) of all sizes, from startups to global carriers. - **Mission**: To empower actuarial experts to make better decisions, faster. ## Products & Services - **Akur8 Pricing**: A complete insurance pricing software for P&C insurers. It uses transparent machine learning (GAMs/GLMs) automated by proprietary algorithms (Derivative Lasso, Elasticity Modeling) to reduce time-to-market from months to days. - **Akur8 Reserving**: A reserving solution for P&C insurers that modernizes the reserve analysis process, adding efficiency and reliability. - **Akur8 Life**: An actuarial modeling platform for life insurers and pension firms, covering pricing, valuation, and asset management (strengthened by the March 2026 acquisition of Slope Software). - **Akur8 Discover**: An AI-driven market intelligence tool (from the 2026 acquisition of Matrisk) that transforms unstructured regulatory filings into actionable, on-demand insights. - **Rate Repo & Deploy**: New capabilities introduced in 2025 that connect model development, rate management, and production deployment within a single platform. - **Actuarial Agentic Experts**: Upcoming AI agents (planned for 2026) that will automate manual steps in actuarial workflows by connecting the full Akur8 suite. ## Market Standing - **Valuation/Total Funding**: **$60M** total funding (Series B: $45M led by One Peak in 2022; Series A: $15M led by BlackFin Capital Partners in 2021). [crunchbase.com](https://www.crunchbase.com/organization/akur8) - **Key Metric**: Serves **330+** insurance clients in **40+** countries, with **3,000+** actuaries using the platform daily. [akur8.com](https://www.akur8.com/resources/2025-annual-report) - **Notable Investors**: One Peak, BlackFin Capital Partners. [crunchbase.com](https://www.crunchbase.com/organization/akur8) - **Notable Clients**: AXA, Generali, Munich Re, MAPFRE, HDI, Tokio Marine, MS&AD. [akur8.com](https://www.akur8.com/about) - **Growth Signals**: - Expanded into life insurance via the acquisition of Slope Software (March 2026). - Acquired Matrisk to launch Akur8 Discover (early 2026). - Opened a new office in Madrid in 2025. - Reduced GHG emissions intensity by 19% per million euros of revenue in 2025, despite growing the team by 31%. - 200+ employees across 8 offices, representing 40+ nationalities. ## Competitive Advantages - **Transparent AI**: Unlike black-box models, Akur8’s machine learning is fully explainable, auditable, and human-controlled, which is critical for regulatory compliance in insurance. - **End-to-End Platform**: Covers pricing, reserving, life insurance, and regulatory intelligence in one integrated ecosystem. - **Proprietary Algorithms**: Unique algorithms (Derivative Lasso, Elasticity Modeling) that automate GLM/GAM modeling while maintaining interpretability. - **Deep Industry Expertise**: Founded by a team combining actuarial and data science expertise, with a four-year R&D phase before launch. ## Strategic Focus - **Platform Expansion**: Continuing to build a unified actuarial AI platform across pricing, reserving, life, and regulatory intelligence. - **Agentic AI**: Introducing AI agents to automate actuarial workflows, with actuaries leading strategy and agents executing with scale. - **Global Growth**: Expanding footprint in North America, Europe, and Asia (offices in 8 cities). - **Sustainability**: Committed to 100% renewable electricity across all offices by January 2027, and a 25% reduction in GHG emissions intensity per million euros of revenue by 2030. ## Why Work Here - **Culture**: "AI-driven but refreshingly human" — emphasizes transparency, collaboration, and putting people first. Values include excellence through expertise and long-term commitment. - **Diversity & Inclusion**: 40+ nationalities, 30+ languages spoken. Has an employee-led ERG-D&I (Employee Resource Group for Diversity & Inclusion). Scored 93/100 on the French Professional Equality Index (Egapro). - **Remote/Hybrid Policy**: The company has physical offices in 8 cities and supports relocation. The hiring process varies by role, but in-person office visits are part of the final stage. - **Notable Perks**: Opportunity to work on cutting-edge transparent AI in a regulated industry, with a mission to transform insurance globally. Strong focus on sustainability and measurable environmental progress. - **Engineering Culture**: R&D and Product teams are central; the company has 10+ highly skilled employees solely on product development. Open positions span Engineering, Actuarial Data Science, Product, Sales, Design, Marketing, Cloud Ops, IT & Security, and People/Finance/Legal. ## Sources 1. [akur8.com - About](https://www.akur8.com/about) 2. [akur8.com - Homepage](https://www.akur8.com/) 3. [akur8.com - 2025 Annual Report](https://www.akur8.com/resources/2025-annual-report) 4. [akur8.com - Careers](https://akur8.com/careers) 5. [crunchbase.com - Akur8 Profile](https://www.crunchbase.com/organization/akur8) ## Other roles at Akur8 - [Business Development Representative](https://feeny.ai/job/business-development-representative-akur8-new-york-cnx874tmz4dg) — New York, NY - [Senior Sales Executive UK & Ireland](https://feeny.ai/job/senior-sales-executive-uk-ireland-akur8-london-0fxe7yx4yz8h) — London, United Kingdom - [Account Executive US](https://feeny.ai/job/account-executive-us-akur8-new-york-ymshmjzz945a) — New York, NY - [Sales Executive Japan](https://feeny.ai/job/sales-executive-japan-akur8-tokyo-w2t0yqf2kynk) — Tokyo, Japan - [Sales Intern](https://feeny.ai/job/sales-intern-akur8-paris-g68s7hgnkkgt) — Paris, France - [Marketing Intern](https://feeny.ai/job/marketing-intern-akur8-paris-xw8v4sky3tv8) — Paris, France - [Pricing Actuary](https://feeny.ai/job/pricing-actuary-akur8-new-york-6enxsysytfsx) — New York, NY - [Sales Director South East Europe](https://feeny.ai/job/sales-director-south-east-europe-akur8-milan-0t3kkcec8fj9) — Milan, Italy - [Senior Life Actuary](https://feeny.ai/job/senior-life-actuary-akur8-new-york-vfd2bdj91tzj) — New York, NY - [Sales Director US](https://feeny.ai/job/sales-director-us-akur8-new-york-338yk6z9b0j3) — New York, NY