---
title: 'Enterprise Account Manager at Matillion'
canonical: 'https://feeny.ai/job/enterprise-account-manager-matillion-manchester-4gwtx1gn9tf7'
type: 'job'
last_seen: '2026-09-25'
---

# Enterprise Account Manager at Matillion

- **Company:** Matillion
- **Location:** Manchester, United Kingdom
- **Work type:** hybrid
- **Posted:** 2026-09-18
- **Last confirmed live:** 2026-09-25
- **Apply:** https://jobs.lever.co/matillion/0e1a706e-f973-4ed7-8dde-c4c8a71bd0a0

## Job description

Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform. In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster. We started in Manchester and now we’re global - with teams across the UK, US and India. We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it.

## About the role

Most Account Managers present options. You close them.

You'll own a portfolio of existing Matillion customers with two clear objectives: convert customers on flexible, no-contract billing into committed annual agreements, and turn struggling or at-risk accounts back into healthy, growing ones. This is a business-first role - you need enough technical fluency to hold a credible conversation about the product, but success comes from reading a customer's usage, value, and risk profile, and knowing exactly how to act on it. You'll run your own book, make the call on where your time goes, and know when an account needs your full attention versus when it needs an escalation.

## What you will be doing

- Own your book: Actively manage a portfolio of customer accounts, tracking usage, health, and commercial status, and prioritizing your effort where the risk or opportunity is greatest.
- Convert flexible billing to committed contracts: Identify pay-as-you-go customers ready to move to a committed annual agreement, build the business case using usage trends and value delivered, and close it.
- Turn around at-risk accounts: Diagnose why an account is struggling - product adoption, service issues, unmet expectations - build a remediation plan, coordinate the right resources, and track it back to healthy.
- Get ahead of risk: Proactively monitor early signs of decline across your book and intervene before an account becomes a churn risk.
- Work cross-functionally: Partner with technical, support, and product teams to resolve issues, represent the customer's voice internally, and escalate when an account needs deeper commercial or technical expertise.

## What we are looking for

- Proven book ownership: Demonstrable experience managing a portfolio in customer success, account management, or renewals/sales, with a track record of hitting retention or revenue targets.
- Closer, not just presenter: You've walked a customer through a pricing or contract change and closed it - not just laid out options.
- Working technical fluency: Comfortable enough with cloud/SaaS products to diagnose why a customer is struggling, without needing an engineer in the room.
- Turnaround experience: A real track record of recovering a dissatisfied or at-risk customer relationship, not just growing accounts that were already healthy.
- CRM discipline: Fluent in Salesforce or equivalent - pipeline hygiene, forecasting, and reporting are second nature.
- Personal capabilities: Organized under volume, direct with customers when it counts, operates independently with minimal hand-holding, and steady under pressure with frustrated or churn-risk accounts.

At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level, and country. This role’s estimated annual salary range is £66,640 - £99,960. Because this role is eligible for variable pay in the form of sales commissions, your total annual on-target annual earnings will be between £95,200 - £142,800. The final salary will be based on your relevant skills, experience, and qualifications demonstrated in the hiring process.

More about Matillion We operate a flexible working culture that promotes work-life balance, with benefits including: Company Equity 30 days holiday + bank holiday 5 days paid volunteering leave Private Health Insurance Life Insurance Pension Access to mental health support

## Your Safety

Matillion recruiters will only contact you from @matillion.com email addresses. We occasionally work with trusted recruiting partners; they will always tell you they are working on our behalf. We will never ask for money, fees, or bank details at any point in the hiring process. If something feels off, trust that instinct. Don't click any links. Go straight to matillion.com/careers to verify open roles or reach us at talent@matillion.com. Want to know more? Don't tick every box? Apply anyway. We hire for potential, not just experience. A member of our Talent Acquisition team will be in touch. Cannot find anything suitable role right now? We still want to hear from you. Drop us a line at talent@matillion.com. Find out more about life on #TeamGreen here. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

## About Matillion

## Company Overview
- **One-liner**: Matillion is the intelligent data integration platform that empowers data teams to build and manage pipelines faster for AI and analytics - at scale.
- **Entity Type**: Private (Unicorn; Series E funding at $1.5 billion valuation)
- **Headquarters**: Manchester, England (dual headquarters in Denver, Colorado, USA; additional office in Hyderabad, India)
- **Founded**: 2011
- **Founders**: Matthew Scullion and Ed Thompson

## Core Business
- **Primary industry**: Data integration, cloud data warehousing, AI data automation
- **Target customers**: B2B enterprise – data teams at large organizations (customers include Cisco, DocuSign, Slack, St. James Place, TUI)
- **Mission/purpose**: Remove data friction, 100x productivity, and open up data integration to the entire business, with AI and for AI

## Products & Services
- **Data Productivity Cloud**: Cloud-native platform for extracting, loading, and transforming data from a wide range of sources into cloud data warehouses (AWS, Snowflake, etc.)
- **Maia**: The world’s first agentic AI for data teams – autonomously creates, manages, and evolves data products for humans and AI
- **Change Data Capture (CDC) & Data Replication**: Real-time data ingestion and synchronization capabilities

## Market Standing
- **Valuation**: $1.5 billion (Series E funding round)
- **Key Metric**: Total funding amount not publicly disclosed in provided sources; annual revenue not publicly available (private company)
- **Notable Investors/Partners**: Not publicly listed in provided sources (some typical enterprise backers implied by unicorn status)
- **Growth Signals**: Product expansion with AI-native Maia; headcount of 573 employees (Built In, 2026); global presence with offices in UK, US, and India; trusted by thousands of enterprises including Fortune 500 names

## Competitive Advantages
- First-mover in cloud-native data transformation with a decade of experience (pioneered cloud ETL)
- Agentic AI platform (Maia) that redefines manual data work – an early mover in the AI data automation space
- Strong enterprise trust and brand recognition with marquee customers
- Integrated suite covering loading, transformation, CDC, and orchestration in one cloud-based platform

## Strategic Focus
- Accelerate AI adoption in data teams by productizing Maia and embedding AI throughout the platform
- Expand data replication and real-time integration capabilities (CDC)
- Scale globally (dual HQ model) and continue hiring across engineering, sales, and operations
- Maintain culture of “mission first, no ego” while growing headcount

## Why Work Here
- **Culture**: Driven, curious, low-ego environment focused on a bold mission. Six core values guide decisions and behavior.
- **Work model**: Hybrid – flexible combination of remote and on-site work. Offices in Manchester (HQ), Denver, and Hyderabad. Employees expected to be on-site periodically.
- **Perks & benefits**:
  - Equity options for all employees
  - Global healthcare (including life insurance), subsidized for dependents
  - Enhanced vacation leave plus 5 paid volunteering days per year
  - Sabbatical leave (8 weeks after 5 years)
  - Commitment to gender pay equity (UK Gender Pay Gap report published)
- **Hiring process**: Transparent use of AI – AI assists with skill mapping, note-taking, and assessment frameworks, but all final hiring decisions are made by humans. AI fluency is valued and assessed for roles.

## Sources
1. [matillion.com](https://www.matillion.com/)
2. [matillion.com/about](https://www.matillion.com/about)
3. [matillion.com/careers](https://www.matillion.com/careers)
4. [jobs.lever.co/matillion](https://jobs.lever.co/matillion)
5. [builtin.com/company/matillion](https://builtin.com/company/matillion)

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