--- title: 'Enterprise Account Manager - New Verticals at AirOps' canonical: 'https://feeny.ai/job/enterprise-account-manager-new-verticals-airops-new-york-san-francisco-or-ra7zvmhh8ff7' type: 'job' last_seen: '2026-11-06' --- # Enterprise Account Manager - New Verticals at AirOps - **Company:** AirOps - **Location:** New York San Francisco OR, United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-11-06 - **Apply:** https://jobs.ashbyhq.com/airops/af75570b-36a1-4fb5-936c-7b4300482756/application **Skills:** Account Management, Client Services, Customer Success, Digital Marketing, SEO, Content Marketing, Digital PR, AI Search, Performance Reporting, Data Analysis, Link-building, Offsite SEO, LLM Knowledge, Managed Services Management, Retainer-based Client Management > Own end-to-end client relationships and delivery for AirOps' new fully managed Offsite service, driving AI search visibility for mid-market to Enterprise accounts. Act as the strategic partner for high-value customers, translating their goals into publisher strategies, execution, and performance reporting. ## Job description ## About AirOps AirOps is the full-service platform for brand growth in the age of AI search. As consumers shift from traditional search engines to platforms like ChatGPT, Claude, and Gemini, the entire ruleset of growth is being rewritten. Buyers now rely on agents to discover, recommend, and purchase products and services for them. If your brand isn't part of the answer, you aren't in the running. Our platform offers everything a brand needs to get found, recommended, and earn trust. We work with category leaders, including teams at Ramp, Chime, Airbnb, ServiceNow, and Rippling, to drive visibility and accelerate growth from AI search. Backed by Greylock, Unusual Ventures, Wing VC, and Founder Collective, we're headquartered in San Francisco, New York, and Montevideo. ## About the Role As an Enterprise Account Manager on the strategic New Verticals team, you will own client strategy, project management, and service delivery for AirOps' new fully managed Offsite product & service — helping enterprise brands win the third-party mentions that drive AI search visibility. You will be an early team member of our services arm and will have an opportunity to shape how we deliver this new offering for enterprise clients. As the strategic partner and day-to-day point of contact for a portfolio of enterprise services clients, you’ll translate customer goals into a high-performing offsite program: publisher strategy, placement execution, performance reporting, and ongoing optimization. This is a high-ownership, client-facing role where you'll combine strategic thinking with hands-on project management to drive measurable outcomes for the brands we work with. ## What you'll do - Own a portfolio of enterprise Offsite services accounts end-to-end: onboarding, strategy, project management, execution, and reporting. - Deeply understand each client's competitive landscape, target topics, and AI search goals to build a tailored publisher and placement strategy. - Lead onboarding for new clients to ensure efficiency in time to value. Work cross-functionally across the organization to direct resources needed for account setup and maintenance. - Coordinate internally across operations teams to manage timelines, and dependencies, ensuring deliverables are delivered on time and to a high standard. - Run regular bi-weekly client check-ins and QBRs with clients — communicating progress, surfacing insights, and presenting strategic marketing recommendations to enterprise stakeholders with clarity and confidence. - Monitor and report on campaign performance. Turn data into a clear story. Navigate ambiguity on reporting for a new and developing business line. - Use the AirOps platform insights and analytics to guide client decisions and demonstrate the value of the Offsite program. - Proactively manage project scope, client expectations, and delivery risks. - Serve as the voice of the customer internally — feeding back to the product team on product gaps and what's working in the market. - Help define and refine the playbooks, onboarding flows, and reporting templates that make the Offsite service scalable. ## Who you are - 3+ years of account management experience, including at least 1 year at a marketing agency, marketing technology company, or in a similar marketing-focused role. Experience serving enterprise clients and supporting marketing strategy and reporting for stakeholders such as CMOs, Growth Leads, and SEO Managers is required. - Strong understanding of digital marketing strategy and the ability to engage confidently with marketing leaders about their goals, performance, and priorities. Familiarity with AI search, SEO/AEO, or digital PR is a plus; curiosity and a willingness to learn are essential. - Strong communicator and relationship-builder: you're trusted by enterprise clients, comfortable navigating multiple stakeholders, proactive in your outreach, and can translate complex data into clear, compelling narratives. - Operationally sharp: you keep projects on track, manage multiple work streams simultaneously, and hold yourself and others accountable to timelines and quality. - Analytical enough to dig into performance data, identify what's working, and make a clear recommendation. - Entrepreneurial mindset: this product is still being built — you'll help shape the playbook, not just follow it. - Thrives in ambiguity and fast-moving environments; you default to action and figure things out as you go. Our Guiding Principles - Extreme Ownership - Quality - Curiosity and Play - Make Our Customers Heroes - Respectful Candor ## Benefits - Equity in a fast-growing startup - Competitive benefits package tailored to your location - Flexible time off policy - Parental Leave - A fun-loving and (just a bit) nerdy team that loves to move fast! ## About AirOps ## Company Overview - **One-liner**: AirOps provides an end-to-end content engineering platform that helps brands optimize their visibility across AI search engines like ChatGPT, Google AI Mode, Perplexity, and Claude. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, United States - **Founded**: 2021 - **Founders**: Alex Halliday (CEO) and Matt Hammel (COO) ## Core Business - **Primary industry**: AI-powered marketing technology / AI Engine Optimization (AEO) - **Target customers**: B2B – marketing teams at mid-market and enterprise companies; also e-commerce, marketplaces, and product teams - **Mission or purpose**: Help brands get found – and stay found – in the AI era by giving marketing teams the systems they need to win visibility across AI search and SEO with quality content. ## Products & Services - **AirOps Platform**: A SaaS platform that monitors brand visibility across eight AI search engines (ChatGPT, Claude, Perplexity, Google AI Mode, Amazon Rufus, etc.), identifies content gaps, and orchestrates content creation and updates. Includes citation tracking, competitor intelligence, and share-of-voice measurement. - **Quill (AI Agent)**: An autonomous AI agent that continuously monitors content performance, identifies stale or missing information, and drafts updates or new content for human approval. Quill is powered by a proprietary dataset of over 2.5 billion AI search responses. - **AirOps University**: A certification program to train marketers as “Content Engineers” in AI search strategies. - **Professional Services**: Hands-on training, strategy consulting, and dedicated support from AirOps’ AEO and SEO experts. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding of **$62.5 million** (Seed: $7M led by Wing Venture Capital; Series A: $15.5M led by Unusual Ventures; Series B: $40M led by Greylock) – [linkedin.com](https://www.linkedin.com/company/airopshq) - **Estimated Annual Revenue**: $500,000 (source: LinkedIn, likely a third-party estimate) – [linkedin.com](https://www.linkedin.com/company/airopshq) - **Notable Investors/Partners**: Wing Venture Capital, Unusual Ventures, Greylock - **Growth Signals**: - Headcount grew **260% YoY** to 117 employees (LinkedIn data) – [linkedin.com](https://www.linkedin.com/company/airopshq); more recent reporting in May 2026 indicates **140 employees** with plans to exceed 200 by year-end – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - One customer reported a **165% increase in AI citations** and a **42% increase in share of voice** after deploying Quill – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - Active job postings: 23 (LinkedIn), with strong hiring momentum (+2200% YoY in job postings) – [linkedin.com](https://www.linkedin.com/company/airopshq) ## Competitive Advantages - **First-mover in AEO**: AirOps is one of the first dedicated platforms for AI Engine Optimization, a rapidly growing market as AI-generated search answers replace traditional blue links. - **Proprietary data moat**: Has collected over 2.5 billion AI search responses to understand citation patterns, freshness, authority, and writing structure – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - **End-to-end automation with human oversight**: Quill autonomously monitors, drafts, and suggests content but keeps final publishing human-approved, balancing scale with quality control. - **Multi-engine coverage**: Tracks eight major AI search platforms, not just one, giving customers a holistic view of their AI visibility. ## Strategic Focus - **Pure AEO focus**: AirOps has pivoted from a broader ChatGPT workflow tool to a dedicated AEO platform, which is now its sole focus – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) - **Continuous content freshness**: The company emphasizes that “freshness matters much more in AI search than in traditional SEO,” driving a shift from campaign-based to continuous content optimization. - **Scaling the team**: Plans to grow headcount to over 200 by end of 2026, with open roles in engineering, product, sales, partnerships, and customer enablement – [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) ## Why Work Here - **Culture & ratings**: 4.1/5.0 on LinkedIn (28 reviews) with strong marks for culture (4.1), compensation (4.0), and career growth (4.0) – [linkedin.com](https://www.linkedin.com/company/airopshq) - **Work model**: Hybrid / in-office (San Francisco HQ) and remote options available; many roles are listed as “In-Office or Remote” – [builtin.com](https://builtin.com/company/airops/jobs) - **Engineering culture**: Emphasis on LLM-powered AI features, data engineering (ClickHouse, Rails), and building autonomous agents. The team is technically driven with a focus on innovation. - **Growth opportunity**: Fast-growing startup (260% headcount growth) with a clear market niche; employees can have outsized impact and career acceleration. - **Hands-on training**: AirOps provides dedicated onboarding, certification through AirOps University, and ongoing support – not just “handing you a login” – [airops.com](https://www.airops.com/) ## Sources 1. [airops.com](https://www.airops.com/) – Official website (product features, mission, services) 2. [linkedin.com](https://www.linkedin.com/company/airopshq) – LinkedIn company page (headcount, revenue, funding, employee breakdown, ratings) 3. [builtin.com](https://builtin.com/company/airops/jobs) – Built In profile (open jobs, work model, company details) 4. [siliconangle.com](https://siliconangle.com/2026/05/13/exclusive-airops-targets-emerging-ai-search-market-autonomous-content-optimization-agent/) – SiliconANGLE article (Quill launch, headcount, strategy, customer results) ## Other roles at AirOps - [Senior AI Data Analyst](https://feeny.ai/job/senior-ai-data-analyst-airops-new-york-ec8y86vfg6s9) — New York, NY / San Francisco, CA - [Enterprise Strategy Lead](https://feeny.ai/job/enterprise-strategy-lead-airops-new-york-san-francisco-or-wq8wcnnhsb61) — New York San Francisco OR, United States - [Product Designer](https://feeny.ai/job/product-designer-airops-new-york-rkqyf5mkgjc2) — New York, NY / San Francisco, CA - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-airops-new-york-pg2sap6bchma) — New York, NY / San Francisco, CA - [Sales Development Representative - EMEA](https://feeny.ai/job/sales-development-representative-emea-airops-london-s8ykp8w3bbh8) — London, United Kingdom - [Senior Customer Marketing Manager](https://feeny.ai/job/senior-customer-marketing-manager-airops-new-york-djwjz8jy6qfe) — New York, NY / San Francisco, CA - [Senior Product Marketing Manager - Platform](https://feeny.ai/job/senior-product-marketing-manager-platform-airops-new-york-san-francisco-or-skmhmmb0xtwd) — New York San Francisco OR, United States - [Senior Product Marketing Manager - Business Value](https://feeny.ai/job/senior-product-marketing-manager-business-value-airops-new-york-san-francisco-or-7p73hym1t484) — New York San Francisco OR, United States - [Solutions Engineer - New Verticals](https://feeny.ai/job/solutions-engineer-new-verticals-airops-new-york-san-francisco-or-3rv1735v6te8) — New York San Francisco OR, United States - [Outbound Services Lead](https://feeny.ai/job/outbound-services-lead-airops-new-york-san-francisco-or-h0qzbmdk9we0) — New York San Francisco OR, United States