---
title: 'Enterprise Account Manager at Pearl'
canonical: 'https://feeny.ai/job/enterprise-account-manager-pearl-united-states-cd2nvqd7gh5s'
type: 'job'
last_seen: '2026-10-16'
---

# Enterprise Account Manager at Pearl

- **Company:** Pearl
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-30
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/pearl/813602fa-82c5-440a-9bbe-82477a34c6b7

## Job description

## About Pearl

Pearl is the leading AI-powered clinical operations platform for dental service organizations and practices, helping dentists work smarter, improve outcomes, and run more profitable practices by streamlining clinical workflows, enhancing diagnostics, and optimizing operations across hundreds of locations.

## The Role

We're seeking an Enterprise Account Manager to drive revenue expansion and customer success at Pearl. You'll own the commercial relationship and account strategy for dental practice groups with 75–499 locations. Ownership begins once a POC converts to Live, or — for existing customers — when they're pursuing significant expansion. You are a sales leader first — focused on accelerating Live ARR — while building strategic partnerships with enterprise customers. You're detail-oriented and organized, ensuring every customer milestone and business objective is met on time.

## Key Responsibilities

Commercial Ownership & Revenue Growth

- Own the commercial and strategic relationship for assigned Enterprise accounts (75–499 locations), serving as primary point of contact for customer leadership
- Own revenue targets — expansion ARR and retention — and drive conversion of POC engagements into paid, Live implementations
- Drive and quantify expansion opportunities (new locations, use cases, practitioner adoption), building business cases aligned to customer ROI
- Manage renewals and secure expansion commitments before contract expiration; close deals within your authority, escalating larger or complex deals to leadership
- Maintain accurate forecast and pipeline; proactively identify at-risk relationships and develop retention strategies

Business Reviews & Customer Engagement

- Own and lead QBRs/EBRs appropriate to account complexity and customer demand
- Prepare and present metrics-driven reviews demonstrating ROI, adoption, and readiness for expansion
- Use business reviews to uncover expansion opportunities and address concerns before escalation

Execution & Cross-Functional Collaboration

- Own the customer file — accurate CRM records of commitments, deliverables, and account plans
- Manage implementation timelines and success plans; track progress against milestones and escalate risks immediately
- Maintain a rolling 12-month account plan with growth targets, success metrics, risk factors, and an execution calendar
- Partner with Onboarding & Implementation to accelerate go-live, Product/Engineering to advocate for priority fixes, and Data & Analytics for ROI reporting that validates expansion

## What You'll Need to Succeed

- 5+ years of enterprise account management or sales experience
- Proven ability to expand existing accounts and drive revenue growth
- Experience managing customer relationships across multiple locations
- Experience driving POC conversions or complex sales cycles to closure
- Strong analytical and business acumen; comfort with SaaS metrics and ROI modeling
- Excellent communication and stakeholder management skills
- Exceptional organizational skills; detail-oriented with strong follow-through
- Self-directed; able to manage multiple accounts and prioritize effectively
- Healthcare or SaaS experience preferred
- Willingness to travel up to 50% (customer visits, strategy sessions, QBRs/EBRs)

## Nice to Have

- Background in multi-location or DSO operations
- Experience with healthcare technology or dental software
- Consultative selling experience
- Experience with Salesforce or similar CRM systems

## What We Offer

- Competitive compensation and benefits
- Professional development and training opportunities
- Flexible, uncapped PTO
- Stock options
- Remote work environment

## About Pearl

## Company Overview
- **One-liner**: Pearl provides FDA-cleared artificial intelligence solutions that elevate the efficiency, accuracy, and consistency of dental care globally.
- **Entity Type**: Private (Series B)
- **Headquarters**: West Hollywood, California, United States
- **Founded**: 2019
- **Founders**: Ophir Tanz, Cambron Carter

## Core Business
- **Primary industry/industries**: Dental AI, Healthcare Technology, Computer Vision
- **Target customers**: B2B – dental practices, DSOs (Dental Service Organizations), dental laboratories, and universities
- **Mission or purpose statement**: To elevate the standard of care in dentistry and improve billions of lives worldwide.

## Products & Services
- **Second Opinion®**: AI diagnostic support tool that analyzes 2D X-rays and 3D CBCT imagery to detect pathologies, helping clinicians catch 37% more disease. FDA-cleared and supports both 2D and 3D workflows.
- **Practice Intelligence®**: Turns practice data into actionable insights to boost growth and improve care.
- **RCM™ (Revenue Cycle Management)**: Insurance intelligence from verification to submission, helping build cleaner claims and reduce denials.
- **Pearl Voice™**: Ambient voice AI for clinical notes and perio charting, streamlining documentation.
- **Calibrate®**: AI-guided clinical training to drive consistent, outstanding care across teams.
- **Integrations**: Works with 40+ imaging and practice management systems (e.g., Open Dental, Eaglesoft, Curve Dental, Vatech, Medit).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Total Funding $69.0M; Annual Revenue estimated at $12.0M (LinkedIn data).
- **Notable Investors/Partners**: Left Lane Capital (led Series B), Craft Ventures (led Series A), Dental Innovation Alliance. Partners include 40+ imaging and PMS vendors.
- **Growth Signals**: 
  - 153 employees (+19.6% YoY growth).
  - 23,000+ dental practices using Pearl (29,000+ per website).
  - Active in 120+ countries.
  - Recent AI clearances for 3D CBCT workflows.
  - 14 active job postings as of mid-2026.

## Competitive Advantages
- **First-mover in FDA-cleared 3D CBCT AI**: Only AI platform cleared for both 2D and 3D diagnostic workflows in dentistry.
- **Deep integration ecosystem**: 40+ imaging and PMS partners, embedded directly into existing dental workflows.
- **Proven clinical impact**: Helps clinicians catch 37% more disease and drives 30% higher treatment acceptance.
- **Global reach**: 120+ countries, with physical offices in LA, SF, NYC, Lehi (UT), and London.
- **Strong leadership**: CEO Ophir Tanz brings deep computer vision and AI startup expertise (previous founder of GumGum).

## Strategic Focus
- **Product Expansion**: Enhancing the connected platform with ambient voice AI (Pearl Voice), revenue cycle management, and AI-driven clinical training.
- **Global Scale**: Deepening presence in existing markets and expanding into new countries through partnerships and regulatory clearances.
- **Enterprise/DSO Growth**: Targeting large DSOs to drive adoption at scale (already 100+ DSOs onboarded).
- **Continued Innovation**: Building agentic AI capabilities (Senior Agentic Software Engineer role posted) to automate more clinical and administrative tasks.

## Why Work Here
- **Culture & Mission**: Work on meaningful AI that directly improves patient outcomes and dentist confidence. Described as “brightest and kindest minds in AI and dentistry.”
- **Remote/Hybrid/Office**: Remote-first with offices in Los Angeles, San Francisco, New York, Lehi (UT), and London. Global team with employees in 12 countries.
- **Perks & Benefits**:
  - Competitive salaries and meaningful equity (Fidelity 401k).
  - Flexible PTO.
  - Dental, health, and vision insurance plus wellness stipend.
  - Home office stipend and ongoing learning/ continuing education support.
  - Company gatherings (off-sites, team dinners, happy hours).
- **Engineering Culture**: Emphasis on collaboration, rigorous computer vision R&D, and pushing what’s possible with AI. Open roles include Senior Software Engineer, Machine Learning Scientist, and Senior Data Scientist.

## Sources
1. [hellopearl.com/careers](https://hellopearl.com/careers)
2. [hellopearl.com/about](https://hellopearl.com/about)
3. [hellopearl.com/](https://hellopearl.com/)
4. [linkedin.com/company/hellopearl](https://www.linkedin.com/company/hellopearl)
5. [hellopearl.eu/careers](https://hellopearl.eu/careers)

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