--- title: 'Enterprise Account Manager at PermitFlow' canonical: 'https://feeny.ai/job/enterprise-account-manager-permitflow-remote-n5d68kc6rpb8' type: 'job' last_seen: '2026-10-30' --- # Enterprise Account Manager at PermitFlow - **Company:** PermitFlow - **Location:** Remote - **Compensation:** $215k–$250k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-30 - **Apply:** https://jobs.ashbyhq.com/permitflow/e99da60e-3c99-4f21-92f6-e3e5df975a26 ## Job description PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization. We’ve raised over $90M, most recently completing our [Series B,](https://www.permitflow.com/blog/permitflow-series-b) from top-tier investors including Accel, [Kleiner Perkins](https://www.linkedin.com/feed/update/urn:li:activity:7401703305569275904/), Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. ## Why PermitFlow Wants You This role is foundational. We are standing up a dedicated Account Management function so that every signed enterprise customer has one clear commercial owner. You'll own the commercial relationship for a portfolio of the largest builders, contractors, developers, and multi-brand home-services platforms in the country — protecting renewals, closing expansion, and turning signed agreements into compounding partnerships. Every one of those accounts gets a single, named commercial owner for the life of the relationship. That's you. You carry a quota and own the number: renewals, upsell, cross-sell, new-product and business-unit expansion. Implementation owns onboarding and go-live, Ops owns the day-to-day operating cadence, and Customer Success owns account health and adoption. You own everything commercial from the moment an account clears its opt-out window, and you convert delivered value into retained and expanded revenue. ## What You'll Do - Own the commercial relationship and a $6M+ enterprise book of business from the moment each account becomes a PermitFlow customer. - Lead every renewal end to end — strategy, pricing, negotiation, procurement, legal, close - Build and close expansion pipeline across products, business units, geographies, brands, and volume tiers - Develop multi-year account plans, stakeholder maps, whitespace maps, and mutual commercial plans - Build trusted relationships from decision makers at both the regional an national level, including the C-suite and private-equity sponsors - Translate operational outcomes — time-to-permit, throughput, cost, and risk reduction — into executive-grade ROI narratives - Own renewal and expansion forecasting, CRM hygiene, next steps, and close plans - Partner tightly with Implementation, Ops, and Customer Success on onboarding, operating cadence, health, adoption, and risk signals while holding a clean commercial swim-lane - Help build the Account Management playbook — handoffs, tiering, cadences, forecasting, account-planning standards - ~20% Travel as needed for customer meetings, executive reviews, industry events (e.g. Pantheon), and portfolio-company HQ visits ## Who You Are - Enterprise Commercial Leader: 8+ years in enterprise Account Management, expansion sales, or a comparable quota-carrying post-sale role - Self Starter: You’ve seen this show before and can help build the foundation of what this will look like as we continue to scale - Proven Revenue Owner: You have personally managed a $5M+ book and can show GRR, NRR, renewal, and expansion numbers - Complex Deal Operator: Comfortable with $200K+ ACV accounts, multi-threaded negotiations, procurement, security and legal reviews, and multi-entity rollouts - Seller, Not Just a Steward: You source, qualify, price, negotiate, and close expansion yourself — you don't hand it to Sales - Executive Relationship Builder: You're just as credible sitting across from a CFO as you are talking with a branch manager at a job site - warm, direct, curious, and plainspoken no matter who's in the room - Strategic and Analytical: You connect usage and outcomes to financial impact, risk, pricing, and a multi-year growth thesis - Forecast-Disciplined: Clear stages, close plans, renewal timelines, accurate commits - Cross-Functional Partner: You create clarity and momentum across Sales, CS, Product, Solutions, Support, Legal, Finance, and RevOps - Industry Knowledge: Construction-tech, PropTech, field-service software, home services, or another operationally complex vertical strongly preferred How Success Will Be Measured - Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) - Expansion ARR closed, and expansion pipeline coverage, win rate, and velocity - Renewal rate and renewal/expansion forecast accuracy - Account, brand, geography, and product penetration - Quality of executive relationships, account plans, and cross-functional execution - Contribution to a repeatable Account Management operating model ## What We Offer - Competitive salary, uncapped commission, and meaningful equity in a high-growth company - 100% company-paid base medical, dental, and vision coverage for employees + healthcare FSA - 401(k) savings plan - Unlimited PTO and paid family leave - Home office & equipment stipend - Daily in-office lunch and dinner provided - Commuter benefits (pre-tax transit and parking) PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs. ## About PermitFlow ## Company Overview - **One-liner**: PermitFlow is an AI-powered platform that automates construction permitting, acting as the “AI workforce” for pre-construction to help builders submit, track, and obtain permits faster. - **Entity Type**: Private (Series B, $90.5M total funding to date) - **Headquarters**: New York, New York, United States - **Founded**: 2021 - **Founders**: Francis Thumpasery (CEO) and Samuel K. Lam (CTO) ## Core Business - **Primary industry**: Construction technology (construction permitting software) - **Target customers**: General contractors, developers, architects, home builders, commercial contractors, and home services contractors (B2B, SMB to Enterprise) - **Mission/purpose**: “Streamline the entire pre-construction process, starting with fast, effortless, and predictable permitting” – making construction faster and more affordable by removing bureaucratic friction. ## Products & Services PermitFlow offers a suite of AI agents that handle the full permitting lifecycle: - **[Intake Agent](https://www.permitflow.com)**: Automatically pulls project data from CRM, files, and contracts to kick off permitting with minimal manual work. - **[Research Agent](https://www.permitflow.com)**: Searches PermitFlow’s permit database and AHJ (Authority Having Jurisdiction) portals to identify requirements, fees, and timelines with high accuracy. - **[Submission Agent](https://www.permitflow.com)**: Prepares and submits complete forms, attachments, and supporting documents directly to the AHJ. - **[Coordination Agent](https://www.permitflow.com)**: Tracks AHJ updates, captures and addresses comments, and follows up with all stakeholders to keep permits moving. - **[Issuance Agent](https://www.permitflow.com)**: Receives issued permits, tracks inspections, and handles close-out tasks, syncing with the customer’s CRM. The platform is SaaS-based, with enterprise-level security (SOC 2 & ISO 27001 certified). ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: - Annual revenue: ~$9M (estimated per LinkedIn data) - Total funding: $90.5M (per company website; LinkedIn reports $36.5M, likely a lower total) - Construction value permitted: $20B+ - 2.5× faster permit approvals; 5× ROI for customers; 90% reduction in administrative workload - **Notable Investors/Partners**: Accel (led Series B), Kleiner Perkins (led Series A), Initialized Capital (led seed), Y Combinator (Winter 2022 batch). Backed by founders and executives from Uber, Amazon, and other tech companies. - **Growth Signals**: - Headcount: 112 employees (+48.4% YoY) - Operating in 7,000+ AHJs across the U.S. - 12M+ data points captured on requirements, comments, and approval decisions - LinkedIn followers: 26,862 (+79.2% yearly) - 40 active job postings (+14.3% yearly) ## Competitive Advantages - **Largest proprietary permitting dataset**: 12M+ data points across 7,000+ AHJs, enabling AI agents to deliver unmatched accuracy and speed. - **End-to-end automation**: The only platform that covers the entire permitting lifecycle with AI agents, replacing fragmented manual workflows. - **Enterprise-grade security**: SOC 2 & ISO 27001 certified, meeting the requirements of large developers and contractors. - **First-mover in AI for construction permitting**: No other platform offers a similar AI-native approach at scale. ## Strategic Focus - **Expand AI workforce capabilities**: Continue building and refining AI agents to cover more pre-construction tasks (e.g., inspections, close-out). - **Scale to more AHJs**: Onboard additional municipalities to increase coverage and data density. - **Drive adoption among large enterprises**: Target commercial contractors and national home builders to capture higher-value contracts. - **Product-led growth**: Use the platform’s ROI (5× return, 90% admin reduction) to convert mid-market and enterprise accounts. ## Why Work Here - **Mission-driven work**: Solving a critical, overlooked problem – housing shortages, aging infrastructure, and rising costs – by making construction faster and more affordable. - **Fast-paced, ownership culture**: Core values include Urgency, Ownership, Team Player, and Thrive on Change. Employees are encouraged to take full responsibility for outcomes and move quickly. - **Remote/hybrid flexibility**: Some roles are fully remote (e.g., Administrative Assistant, Mid-Market Account Executive), while others are NYC hybrid (e.g., Permit Operations Lead). The company operates across 5 countries (U.S., Canada, India, Pakistan, UK). - **Strong engineering culture**: Building “serious tech” with AI agents, a large dataset, and modern stack. The CTO (Samuel Lam) is a Harvard CS & Statistics grad and former Uber engineer. - **Growth trajectory**: 48% headcount growth YoY, 40+ open roles, and $90.5M in funding signal a rapidly scaling company with ample career advancement opportunities. - **Compensation & culture**: Rated 4.1/5 on employer review sites, with strong marks for compensation (4.1) and career growth (4.1). Benefits and perks are typical of a well-funded startup. ## Sources 1. [permitflow.com](https://www.permitflow.com) – Company homepage, product descriptions, metrics 2. [permitflow.com/about-us](https://www.permitflow.com/about-us) – About page, funding amount ($90.5M), mission, values, history 3. [linkedin.com](https://www.linkedin.com/company/permitflow) – LinkedIn company page: headcount, revenue estimate, funding, employee breakdown, job postings 4. [ycombinator.com](https://www.ycombinator.com/companies/permitflow) – Y Combinator profile: founders, batch, team size, job listings 5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/permitflow) – Careers page with open positions ## Other roles at PermitFlow - [Staff Analytics Engineer](https://feeny.ai/job/staff-analytics-engineer-permitflow-new-york-g41mqfbgbmq3) — New York, NY - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-permitflow-new-york-y1bvc8tewwph) — New York, NY - [Principal Software Engineer, Platform](https://feeny.ai/job/principal-software-engineer-platform-permitflow-new-york-gdw59727qgqv) — New York, NY - [Field Marketing & Campaigns Manager](https://feeny.ai/job/field-marketing-campaigns-manager-permitflow-new-york-hx585e5efwtj) — New York, NY - [Principal Software Engineer, AI](https://feeny.ai/job/principal-software-engineer-ai-permitflow-new-york-w3k3r3hy9xbc) — New York, NY - [Director, Strategic Partnerships](https://feeny.ai/job/director-strategic-partnerships-permitflow-united-states-sqvzn4wvbkma) — United States - [Sales Engineer - Commercial](https://feeny.ai/job/sales-engineer-commercial-permitflow-remote-czc2wbx3dvn6) - [Enterprise Customer Success Manager](https://feeny.ai/job/enterprise-customer-success-manager-permitflow-new-york-zrfha3ppxb8m) — New York, NY - [Sr. Account Executive – AECO & National Accounts](https://feeny.ai/job/sr-account-executive-aeco-national-accounts-permitflow-united-states-a4t7rvk9yqsf) — United States - [Account Executive – AECO & National Accounts](https://feeny.ai/job/account-executive-aeco-national-accounts-permitflow-united-states-ahckfcy40nrn) — United States