---
title: 'Enterprise Account Manager at Poshmark'
canonical: 'https://feeny.ai/job/enterprise-account-manager-poshmark-redwood-city-6paxa1335rby'
type: 'job'
last_seen: '2026-09-16'
---

# Enterprise Account Manager at Poshmark

- **Company:** Poshmark
- **Location:** Redwood City, CA
- **Compensation:** $94k–$123k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-16
- **Apply:** https://jobs.ashbyhq.com/poshmark/bc1ec799-4579-477c-9fe7-2e131b0844c1

## Job description

## About Poshmark

Poshmark is the leading fashion marketplace where style comes alive through discovery, self-expression, and human connection. Powered by a vibrant community of 165 million members, Poshmark brings real people and taste to shopping through a social experience shaped by shared discovery. Buying and selling fashion feels simple, joyful, and personal, while every item tells its own story. Poshmark empowers sellers to grow meaningful businesses, keeps fashion in circulation longer, and gives shoppers access to unique and trusted finds, from everyday pieces to one-of-a-kind vintage and luxury.

## About the Role

The Enterprise Account Manager is the steady hand that keeps mid-level enterprise sellers thriving after they've been onboarded, acting as a trusted advisor. This role owns the day-to-day health of a portfolio of accounts — surfacing risks before they escalate, spotting growth opportunities, and turning account data into clear action. Reporting into the Enterprise GM, this person will help shape how Poshmark manages and scales its enterprise seller relationships over time. It's a strong fit for someone who wants ownership over a book of business and enjoys building structure in a fast-moving environment.

## What You'll Do

Account Management

- Own the ongoing relationship for a portfolio of mid-level enterprise accounts, providing consistent, straightforward support
- Serve as the seller's primary point of contact for day-to-day questions, requests, and issue resolution
- Proactively check in with accounts to identify opportunities for growth or areas of concern

Account Reporting

- Run and standardize recurring performance reporting across mid-level accounts
- Identify trends and patterns across the account portfolio to inform broader Enterprise strategy
- Collaborate with the Enterprise team to flag accounts that need additional attention or escalation

Cross-Functional Collaboration

- Partner with the Technical Onboarding team to ensure a seamless handoff from onboarding to steady-state account management
- Escalate recurring technical or integration issues to the appropriate team
- Share seller feedback and platform gaps with cross-functional partners to help prioritize future improvements

6-Month Accomplishments

- Full ownership of a portfolio of 20+ mid-level enterprise accounts
- Build standardized tools and processes that can be leveraged across account portfolio
- Establish a clear risk-flagging process with the Enterprise GM for at-risk accounts

12-Month Accomplishments

- Measurable GMV growth across the managed portfolio
- Establish portfolio-wide trend reporting to inform Enterprise account strategy
- Recognized by sellers and cross-functional partners (Onboarding, Support, Product, Marketing) as a reliable, proactive point of contact

## What You'll Bring

- 5–7 years of experience managing a portfolio of client or seller accounts, balancing responsiveness with efficiency across multiple relationships at once
- Strong listening and relationship-building skills, with a deep understanding of seller needs and the ability to translate that into practical guidance
- Comfort building and standardizing recurring reports, and translating account-level data into clear, actionable insights
- Proactive, clear communication skills that build trust and confidence in day-to-day interactions
- Experience working across onboarding, support, product, and marketing teams to resolve issues and share feedback
- Strong prioritization skills to manage a high-volume portfolio without letting details fall through the cracks
- Experience buying and selling on Poshmark is a plus

## About Poshmark

## Company Overview
- **One-liner**: Poshmark is a social commerce marketplace where users can buy and sell new and secondhand fashion, home goods, electronics, and more, combining social engagement with ecommerce.
- **Entity Type**: Private (acquired by Naver Corporation in January 2023 for $1.2 billion; formerly public with ticker POSH on NASDAQ)
- **Headquarters**: Redwood City, California, USA
- **Founded**: 2011
- **Founders**: Manish Chandra, Chetan Pungaliya, Gautam Golwala, Tracy Sun

## Core Business
- **Industries**: Social commerce, retail fashion resale, ecommerce
- **Target Customers**: B2C — individual sellers and buyers (primarily consumers), with a strong focus on women’s fashion and expanding into men’s, kids’, pets, home, and beauty categories
- **Mission Statement**: "To put people at the heart of commerce, empowering everyone to thrive."

## Products & Services
- **[Poshmark Marketplace]**: A social marketplace app and website where users buy and sell new or used items across fashion, home, electronics, and beauty. Core features include "Posh Shows" (live selling events), "Closet Clear Out," and "Offer to Likers." It is a peer-to-peer platform with a strong community focus.
- **[Posh Protect]**: Buyer protection program that ensures items are as described or the buyer gets a refund.
- **[Posh Post]**: A simplified shipping service with flat-rate labeling for sellers.
- **[Poshmark for Brands/Partners]**: Programs enabling brands to engage with the community, manage official closets, and run promotions.

## Market Standing
- **Valuation/Market Cap**: Acquired by Naver Corporation in January 2023 for $1.2 billion (all-cash transaction). Prior to going private, its market cap was approximately $1.2 billion at the time of the deal announcement.
- **Key Metric (Revenue)**: Annual revenue of approximately **$326 million** (latest available, from pre-acquisition filings; private company post-acquisition, financials not publicly disclosed).
- **Key Metric (Community)**: Over **80 million registered users** across the U.S., Canada, Australia, and India; over **350 million items sold** to date; sellers have generated over **$8 billion in earnings**.
- **Key Metric (Funding)**: Prior to its IPO, Poshmark raised over $150 million from investors including Mayfield Fund, GGV Capital, Menlo Ventures, and others.
- **Notable Investors/Partners**: Naver Corporation (parent company), Mayfield Fund, GGV Capital, Menlo Ventures, Rakuten, and others.
- **Growth Signals**: International expansion into Canada, Australia, and India; launch of "Posh Shows" live shopping; headcount growth of 5% YoY to approximately 1,855 employees; active hiring in engineering, data science, and product roles.

## Competitive Advantages
- **Community-First Social Commerce**: A highly engaged, loyal community of buyers and sellers—over 130 million items sold—differentiating it from traditional resale platforms like ThredUp or eBay.
- **Established Brand & Trust**: The "Posh Protect" program and consistent user experience create strong trust, with over $8 billion in seller earnings to date.
- **Data & Personalization Moat**: A large dataset on user preferences, selling patterns, and fashion trends powers recommendation algorithms and seller tools.
- **Parent Company Backing**: Naver’s resources (technology, AI, global reach) provide stability while allowing Poshmark to operate independently.

## Strategic Focus
- **Expanding Live Commerce**: Investing in "Posh Shows" to compete with TikTok Shop and other live selling formats, especially in the U.S. and international markets.
- **International Growth**: Deepening presence in Canada, Australia, and India, which are newer markets relative to the U.S.
- **Platform Enhancements**: Improving seller tools (e.g., AI-driven pricing, inventory management, shipping logistics) to increase conversion and user retention.
- **Sustainability & Circular Economy**: Positioning the platform as a leader in sustainable fashion (keeping items in circulation), which aligns with growing consumer trends.

## Why Work Here
- **Culture & Values**: Core values include "Focus on People," "Lead with Love," and "Embrace Your Weirdness." The company emphasizes authenticity, inclusion, and connection—both within the team and with the community.
- **Work Policy**: Hybrid workplace model (mix of remote and on-site, varying by team). Redwood City HQ is the primary hub, with offices in Chennai, Vancouver, and New York City. Many engineering and corporate roles are expected to work from the office on a regular basis.
- **Benefits**: Comprehensive health & wellness, flexible PTO, parental/family leave, 401K plan, remote work support, learning & development programs, and fun company events. Personal style (or not) is encouraged.
- **Engineering Culture**: Tech stack includes AWS, Java, Python, Kotlin, Ruby on Rails, Swift, Kubernetes, Terraform, and more. Teams work on ML, infrastructure, data engineering, and platform products. The company focuses on empowering engineers with autonomy and driving impact from day one.
- **Stability & Outlook**: Backed by Naver, a large and stable tech conglomerate, Poshmark has a solid financial footing and is actively hiring in engineering, data, and product roles.
- **Employee Ratings**: 4.0/5.0 on LinkedIn (417 reviews) — Work-Life Balance: 4.3, Compensation: 3.6, Culture: 4.3, Career: 3.8.

## Sources
1. [poshmark.com](https://poshmark.com/about)
2. [poshmark.com](https://poshmark.com/careers)
3. [builtin.com](https://builtin.com/company/poshmark)
4. [linkedin.com](https://www.linkedin.com/company/poshmark)
5. [investors.poshmark.com](https://investors.poshmark.com/news/news-details/2022/Naver-to-Acquire-Poshmark/default.aspx)
6. [boards.greenhouse.io](https://boards.greenhouse.io/poshmark)
7. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/poshmark)

## Other roles at Poshmark

- [Senior Revenue Accountant](https://feeny.ai/job/senior-revenue-accountant-poshmark-redwood-city-wc5cqfgh7s23) — Redwood City, CA
- [Senior Software Engineer II, Backend](https://feeny.ai/job/senior-software-engineer-ii-backend-poshmark-redwood-city-ew1vqyfetryp) — Redwood City, CA
- [Staff Software Engineer, Web](https://feeny.ai/job/staff-software-engineer-web-poshmark-redwood-city-california-h5weeb6dq5m3) — Redwood City California, United States
- [Sr. Software Engineer, Cloud Platform](https://feeny.ai/job/sr-software-engineer-cloud-platform-poshmark-redwood-city-9wtqvp5wntt7) — Redwood City, CA
- [Workday Techno Functional Consultant](https://feeny.ai/job/workday-techno-functional-consultant-poshmark-chennai-tamil-nadu-y9c1hrqmqh9s) — Chennai Tamil Nadu, India
- [Live Chat Support Associate (1-3 years)](https://feeny.ai/job/live-chat-support-associate-1-3-years-poshmark-chennai-42sc2p7bs41m) — Chennai, India
- [Assistant Merchant](https://feeny.ai/job/assistant-merchant-poshmark-redwood-city-sk4g0wtbwv4e) — Redwood City, CA
- [Paid Search & Shopping Manager](https://feeny.ai/job/paid-search-shopping-manager-poshmark-redwood-city-93wtsm2z6nek) — Redwood City, CA
- [Merchant](https://feeny.ai/job/merchant-poshmark-redwood-city-hyxtzzt11yd1) — Redwood City, CA
- [Director, Financial Crimes Compliance - AML Officer](https://feeny.ai/job/director-financial-crimes-compliance-aml-officer-poshmark-redwood-city-st0m3rsy27z1) — Redwood City, CA