---
title: 'Enterprise Account Manager at Riskified'
canonical: 'https://feeny.ai/job/enterprise-account-manager-riskified-new-york-9n5tcqrsj1r9'
type: 'job'
last_seen: '2026-11-01'
---

# Enterprise Account Manager at Riskified

- **Company:** Riskified
- **Location:** New York, NY
- **Posted:** 2026-10-20
- **Last confirmed live:** 2026-11-01
- **Apply:** https://www.riskified.com/careers/job-description/?gh_jid=8903139002

## Job description

## About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and [many more](https://www.riskified.com/customers/).

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day.

## About the Role

At Riskified, we succeed when our merchants succeed. As such, you'll be the merchant’s representative within Riskified, helping them to maximize the value they receive from our service. You will be expected to manage and prioritize their needs to ensure that they're happy and profitable. You'll manage a book of business of about 5-10 clients with an ACV of $6m-$15m+. These clients will include Fortune 500 companies, big-box retailers, travel merchants, and much more. You'll collaborate daily with various teams within Riskified, including Product, Analytics, Data Science and Development.

## What You'll Be Doing

- Develop and execute multi-year strategic account plans aligned with client goals and internal growth targets.
- Build and deepen executive-level relationships across multiple functions within enterprise customers.
- Act as the voice of the customer internally, advocating for their needs and influencing product, support, and operational teams.
- Identify and close upsell, cross-sell, and renewal opportunities that deliver mutual value. Collaborate cross-functionally to ensure timely and successful delivery of solutions according to customer objectives.
- Leverage data and KPIs to monitor account health, usage trends, and growth potential.
- Drive customer success by aligning product capabilities with business outcomes and delivering continuous value.
- Navigate complex deal cycles, including pricing strategy, contract negotiations, and procurement processes.
- Manage escalations with professionalism, empathy, and urgency to protect customer relationships and business outcomes.

## Qualifications

- Proven success managing large, strategic enterprise accounts with $5-10M+ annual revenue.
- Strong strategic thinking and business acumen, with the ability to translate customer needs into actionable plans.
- Exceptional relationship-building skills and experience engaging with C-suite stakeholders.
- Excellent communication, negotiation, and storytelling abilities with a data-driven mindset.
- Demonstrated ability to lead cross-functional teams without formal authority.
- Comfortable working in a fast-paced, ambiguous environment with a solution-oriented approach.
- Deep understanding of payments, fraud and ecommerce landscape preferred and the ability to quickly learn technical concepts.
- High emotional intelligence, resilience, and a proactive mindset in managing customer challenges and opportunities.

The pay range for this position is $204,000 - 221,000 annually (inclusive of on-target commission) . Final compensation may vary depending on skills, experience, and individual performance. Your recruiter will provide additional context about salary ranges and incentive plans during the hiring process.

All full-time regular employees are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at [www.riskified.com](https://www.riskified.com) to learn more about what we have to offer.

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some of our NYC Benefits & Perks:

- Our NYC team is currently working in a hybrid of remote and in-office for all our team members
- Fully-covered medical, dental, and vision insurance from your first day
- Equity for all employees, 401(k) + matching, commuter benefits
- Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
- Yoga, pilates, soccer league, wellness classes
- Wide-ranging opportunities to volunteer and make an impact in local communities
- Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns
- Awesome Riskified gifts and swag!

In the News

[Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut](https://www.reuters.com/technology/general-atlantic-backed-riskified-valued-43-bln-nyse-debut-2021-07-29/)

[Fortune Magazine: Riskified named Best Workplaces in New York for 2022](https://www.greatplacetowork.com/best-workplaces/new-york/2022?category=small-and-medium)

[The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer](https://www.themuse.com/advice/sales-enablement-manager-riskified-benedikt-parstorfer)

[Globes: Riskified is among Israel’s fastest growing companies](https://en.globes.co.il/en/article-globes-and-statista-present-israels-fastest-growing-companies-1001394530)

[TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site](https://techcrunch.com/2018/06/19/riskified-prevents-fraud-on-your-favorite-e-commerce-site/)

[CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines](https://www.calcalistech.com/ctech/articles/0,7340,L-3868211,00.html)

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

## About Riskified

## Company Overview
- **One-liner**: AI-powered fraud prevention and risk intelligence platform that helps ecommerce merchants approve more orders, fight chargebacks, and stop policy abuse.
- **Entity Type**: Public (NYSE: RSKD)
- **Headquarters**: New York, NY, USA (also offices in Israel, Europe, APAC, LATAM)
- **Founded**: 2013
- **Founders**: Eido Gal (CEO & Chairman) and Assaf Feldman (CTO)

## Core Business
- **Primary industry**: Ecommerce fraud prevention, risk management, and chargeback mitigation.
- **Target customers**: Large ecommerce merchants and brands (B2B, Enterprise) – including Booking.com, Gucci, and GoPro.
- **Mission**: To empower businesses to unleash ecommerce growth by outsmarting risk, making ecommerce safe, accessible, and frictionless.

## Products & Services
- **Chargeback Guarantee**: Guarantees fraud chargeback liability is shifted to Riskified; uses ML to approve orders that might otherwise be declined.
- **Dispute Resolve**: Simplifies chargeback management through a single smart platform.
- **Policy Protect**: Prevents refund, promo, and reseller abuse while maintaining a consumer-friendly experience.
- **Adaptive Checkout**: Dynamically adjusts the shopping journey per customer to maximize conversion.
- **Account Secure**: Blocks account takeover attacks and protects consumer accounts.

## Market Standing
- **Valuation/Market Cap**: Not disclosed in provided materials (publicly traded on NYSE; latest figures available via SEC filings).
- **Key Metric**: Public company (NYSE: RSKD); annual revenue is available in quarterly filings but not cited in search results.
- **Notable Investors/Partners**: Customer logos include Booking.com, Gucci, GoPro; merchant brands from 3 of the top 10 largest ecommerce merchants.
- **Growth Signals**: Named to Globes and Statista’s Israel’s Fastest Growing Companies; earned Fortune “Best Workplaces in New York” multiple years (2021–2024); TrustRadius “Top Rated” awards.

## Competitive Advantages
- **AI/ML moat**: Machine learning models with custom-engineered features and advanced identity/linkage intelligence claim 2–3× stronger fraud and abuse detection.
- **Guaranteed performance**: Chargeback Guarantee shifts liability, letting merchants confidently approve more orders.
- **Network effect**: Global merchant data network improves model accuracy for every client.
- **Comprehensive lifecycle coverage**: Products span login, checkout, and post-purchase (disputes, returns/abuse).

## Strategic Focus
- **Product expansion**: Broadening from core chargeback prevention into account security, policy abuse, and adaptive checkout to protect the entire customer journey.
- **Growth on public markets**: As a listed company, focus on scaling revenue, expanding into new geographies (APAC, LATAM), and deepening partnerships with enterprise brands.
- **AI innovation**: Continuous investment in machine learning and large-scale data processing to stay ahead of fraud tactics.

## Why Work Here
- **Culture**: Described as collaborative, transparent, and autonomous – “genuine, helpful, collaborative, approachable people.” Open workspace where founders are accessible.
- **Remote/hybrid policy**: Global offices in US, Israel, Europe, APAC, LATAM; specific work-from-home policy not detailed, but in-office perks and team events suggest a hybrid or office-centric model.
- **Perks & benefits**: Equity for all employees, 401(k) with matching (immediate vesting), medical/dental/vision from day one, pension (Keren Hishtalmut), commuter benefits, fully stocked kitchens, catered lunches, yoga/pilates/soccer, company events.
- **Professional development**: Global onboarding, role-based courses, skills training, volunteering opportunities.
- **Recognition**: Certified Great Place to Work (83% of employees say it’s a great place to work vs. 57% typical U.S. company); featured on Fortune Best Workplaces lists for New York (2021–2024).

## Sources
1. [Riskified.com](https://www.riskified.com/) – Main product page
2. [Riskified Careers](https://www.riskified.com/careers/) – Job openings, culture, and benefits
3. [Riskified About](https://www.riskified.com/about/) – Company story, mission, leadership
4. [Great Place To Work](https://www.greatplacetowork.com/certified-company/7008360) – Certification and employee survey data
5. [LinkedIn](https://www.linkedin.com/company/riskified) – Company description

## Other roles at Riskified

- [Software Engineering Manager](https://feeny.ai/job/software-engineering-manager-riskified-tel-aviv-c67dzqgjqxxp) — Tel Aviv, Israel
- [Strategic Business Development Representative](https://feeny.ai/job/strategic-business-development-representative-riskified-new-york-fwbkspa2qexw) — New York, NY
- [Super Enterprise Account Executive](https://feeny.ai/job/super-enterprise-account-executive-riskified-new-york-zm4vrek5dxaa) — New York, NY
- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-riskified-melbourne-j465m27g0kq0) — Melbourne, Australia
- [Sales Specialist, Emerging Products (APAC)](https://feeny.ai/job/sales-specialist-emerging-products-apac-riskified-melbourne-xh29t4saqvb1) — Melbourne, Australia
- [Partnership Manager](https://feeny.ai/job/partnership-manager-riskified-tokyo-azq30yejczgr) — Tokyo, Japan
- [Finance Operations Specialist](https://feeny.ai/job/finance-operations-specialist-riskified-lisbon-c5nb6ntcyh98) — Lisbon, Portugal
- [Staff Growth Product Manager](https://feeny.ai/job/staff-growth-product-manager-riskified-tel-aviv-gmap9wwsh6y4) — Tel Aviv, Israel
- [Payments Product Manager](https://feeny.ai/job/payments-product-manager-riskified-tel-aviv-y4kfnef4s73v) — Tel Aviv, Israel
- [Application Security Architect](https://feeny.ai/job/application-security-architect-riskified-tel-aviv-2mb22774z29j) — Tel Aviv, Israel