--- title: 'Enterprise AI transformation lead (Central) at WRITER' canonical: 'https://feeny.ai/job/enterprise-ai-transformation-lead-central-writer-chicago-5x8bc87xtkya' type: 'job' last_seen: '2026-09-09' --- # Enterprise AI transformation lead (Central) at WRITER - **Company:** WRITER - **Location:** Chicago, IL - **Compensation:** $156k–$198k - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-30 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.ashbyhq.com/writer/7c6d52c7-b886-4660-81d4-3390ad836bff ## Job description 🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We are looking for a visionary and execution-oriented AI transformation lead to serve as a high-impact partner for our most strategic Fortune 100 accounts. In this role, you’ll be the architect of change, moving beyond simple software implementation to help the world's largest organizations fundamentally rethink how they work. You’ll sit at the intersection of business strategy and cutting-edge technology, translating the power of the WRITER platform into measurable P&L impact and helping executives navigate the shift to an AI-first operating model. This is a rare opportunity to build the playbook for enterprise AI transformation. You won’t just be managing accounts; you’ll be driving the next industrial revolution by helping C-suite leaders move from AI experimentation to full-scale value realization. Your work will directly influence WRITER's product roadmap and help define how the world’s biggest brands use superintelligence to expand human capacity. This role is available as a hybrid position based out of our Chicago and Austin hubs. You will report to the director of AI transformation and success. 🦸🏻‍♀️ What you'll do - Manage a portfolio of customers while leading ROI and value initiatives in partnership with a customer success manager who focuses on the adoption strategy - Act as a strategic transformation partner for Fortune 50-100 customers by setting vision and defining the JTBD framework with leadership teams to drive AI adoption - Build and manage C-suite relationships as a trusted advisor to make AI a top priority for executives - Lead value realization and ROI delivery by conducting analysis through surveys and interviews to frame the P&L impact of AI adoption in business reviews - Orchestrate complex cross-functional programs across multiple stakeholders while managing customer teams, escalations, risk mitigation, and program updates - Proactively identify and drive expansion opportunities by anticipating customer needs and working with sales on cross-sell and upsell initiatives - Scale transformation best practices by producing and "processifying" decks, frameworks, and communications for the wider team ⭐️ What you need - 5-9 years in strategic account management or transformation consulting for Fortune 50-100 companies with a proven track record of building C-suite relationships and leading large-scale transformations - Mastery of change management and strategic thinking with the ability to set vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact - Exceptional executive presence and communication skills used to lead composed presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts - A curious mindset and an active listening style that marks you as a genuine leader who people want to follow - A strong professional background in management consulting or strategy advisory which will help you navigate our customers' complex business environments - An intrinsic motivation to do your best work while remaining deeply aligned with our core values to Connect, Challenge, and Own 🍩 Benefits & perks (US Full-time employees) - Generous PTO, plus company holidays - Medical, dental, and vision coverage for you and your family - Paid parental leave for all parents (16 weeks) - Fertility and family planning support - Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer - Flexible spending account and dependent FSA options - Health savings account for eligible plans with company contribution - Annual work-life stipends for: - Wellness stipend for gym, massage/chiropractor, personal training, etc. - Learning and development stipend - Company-wide off-sites and team off-sites - Competitive compensation, company stock options and 401k WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/. ## About WRITER ## Company Overview - **One-liner**: WRITER provides an enterprise AI platform that enables organizations to build, activate, and supervise AI agents grounded in company data and powered by its own family of large language models (LLMs). - **Entity Type**: Private (Series C; $326M total funding) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: May Habib (CEO) & Waseem AlShikh (CTO) ## Core Business - **Primary Industry**: Enterprise AI / Generative AI Software Development - **Target Customers**: B2B; Large enterprises in regulated industries (e.g., financial services, healthcare, professional services). Named customers include Accenture, Mars, Marriott, Uber, and Vanguard. - **Mission Statement**: To expand human capacity through superintelligence by building trustworthy AI that unites IT and business teams for enterprise-wide transformation. ## Products & Services - **WRITER Platform**: An end-to-end platform for building, deploying, and monitoring AI agents that are grounded in enterprise data and governed by IT controls. Includes an "AI Studio" for custom agent creation. - **WRITER Agent**: A delegation-based agent that executes complex, multi-step workflows from natural language instructions (e.g., drafting reports, conducting research, generating compliant content). - **Palmyra Family of LLMs**: WRITER’s own suite of purpose-built LLMs, designed for transparency, reliability, and control in regulated environments. - **Security & Compliance Integrations**: Pre-built integrations with enterprise security, identity, and observability stacks (e.g., SSO, audit logs, role-based access controls) to meet compliance standards. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (total funding of $326M). - **Key Metric**: Annual recurring revenue (ARR) estimated at $26M (source: LinkedIn company profile). - **Notable Investors**: Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton Capital, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures. - **Growth Signals**: Headcount of ~727 employees (+33.1% YoY); operates in 42 countries; LinkedIn followers grew +35.7% YoY to ~88k; expanding office footprint with hubs in San Francisco, New York, London, Chicago, and Austin. ## Competitive Advantages - **Five-year track record of in-house LLM R&D**: Co-founders have been building AI for enterprise since 2013 (first company focused on machine translation). WRITER controls its own model stack, not just a wrapper on third-party APIs. - **Enterprise-first DNA**: Platform is built from the ground up for governance, compliance, and IT integration — a key differentiator in regulated industries. - **Purpose-built for agentic workflows**: Unlike generic chatbot platforms, WRITER focuses on autonomous, multi-step task execution with deep domain context. - **Strong partner ecosystem**: Backed by a consortium of strategic investors including Salesforce, Adobe, Citi, and IBM, signaling deep enterprise channel potential. ## Strategic Focus - **Agentic AI for the enterprise**: Moving beyond simple prompting to autonomous agents that can be delegated complex tasks. - **Deepening IT and security integrations**: Making it easy for security and compliance teams to approve and deploy AI at scale. - **Expanding AI research**: Continuing to invest in the Palmyra family of LLMs to maintain frontier capabilities. - **Global expansion**: Growing presence across North America and Europe (offices in SF, NY, London, Chicago, Austin). ## Why Work Here - **Hybrid culture**: The company is built around a mix of in-office collaboration and remote work. Offices are in San Francisco, New York, and London (plus Chicago and Austin). - **Ownership mindset**: All employees receive company stock options, plus a 401k plan with employer contributions. - **Growth opportunities**: "Expect to quickly improve your skills and expand your responsibilities" — learning and development stipend and generous PTO are provided. - **Cutting-edge technical challenges**: Teams build advanced AI technology from scratch, solving problems few other companies tackle. - **Comprehensive benefits**: Employer-covered medical, dental, and vision plans; life insurance; FSA; competitive parental leave; family-friendly policies. - **Strong values-driven culture**: Emphasizes active listening, high standards, long-term thinking, and diverse perspectives. - **Active hiring**: Multiple open roles across engineering, product, sales, and customer success (see careers page). ## Sources 1. [writer.com/about](https://writer.com/company/about/) 2. [writer.com](https://writer.com/) 3. [writer.com/careers](https://writer.com/company/careers/) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/getwriter) 5. 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